Installation Guide for Cisco Unified Operations Manager 2.0.3
Licensing
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Licensing

Table Of Contents

Licensing

Licensing Overview

Verifying License Status

Licenses that Can Be Purchased

Licensing Scenarios

Licensing Process

Obtaining a PAK

Obtaining a License File

Registering a License File with Operations Manager

Licensing Reminders

Evaluation Version: Before Expiry

Purchased Version: No License File

Purchased Version: Device Limit Exceeded


Licensing


This appendix provides licensing information for Cisco Unified Operations Manager (Operations Manager). It contains the following sections:

Licensing Overview

Licensing Reminders

Licensing Overview

Operations Manager features software-based product registration and license key technologies. Licensing ensures that you possess a licensed copy of Operations Manager.


Note Licensing uses node-locking technology. The license file can only be used with the MAC address that you supply.


To determine whether Operations Manager is licensed, see Verifying License Status. If you do not have a license or you want to upgrade your license, see Licensing Scenarios.

Verifying License Status

You can use this procedure to verify both Operations Manager or Service Monitor license status.


Step 1 Select the CiscoWorks link in the upper right-hand corner of the Operations Manager home page. The CiscoWorks home page window opens.

Step 2 Select Common Services > Server > Admin > Licensing. The Licensing Information page appears, displaying the information in the following table.

Column
Description

Name

Abbreviated product name—For Operations Manager, this is OM.

Version

Product version—A.b.c, where A is the major version number, b is the minor version number, and c is the service pack number. For example, OM 2.0.0 indicates version 2.0 without service packs.

Size

Limit—Number of IP phones that Operations Manager supports. Registered, unregistered, and suspect phones are counted toward the license limit.

Status

One of the following:

Purchased—You have a registered, licensed product.

Evaluation—This license will expire on the expiration date; Operations Manager will stop running.

Expiration Date

Date on which Operations Manager stops running—Applies to evaluation licenses. The evaluation period lasts for 90 days.



Licenses that Can Be Purchased

The license that you purchase determines which level of Operations Manager (Standard or Premium Edition) you have and the number of phones that Operations Manager can monitor.

Operations Manager provides two levels of feature-based licensing:

Premium Edition—Full-feature Operations Manager.

Standard Edition—Limited-feature Operations Manager. The following tools are not accessible:

Diagnostics (Phone Status Tests, Synthetic Tests, Batch Tests, and Node-to-Node Tests).

Video phone reports.

You can purchase licenses in the following increments:

Up to 1,000 phones.

Up to 2,000 phones.

Up to 5,000 phones.

Up to 10,000 phones.

Up to 15,000 phones.

Up to 20,000 phones.

Up to 25,000 phones.

Up to 30,000 phones.

Licensing Scenarios

Table A-1 describes what to do in different scenarios if you do not have a licensed, registered copy of Operations Manager or if you want to increase device support.

Table A-1 How to Obtain and Register a License 

Scenario
What to do

Installing with a purchased license.

1. Before installing, obtain a license file. See Licensing Process.

Note You can install Operations Manager without the license file. You can upgrade your license after installation. See Registering a License File with Operations Manager.

2. During installation, select License File Location, and provide the location of your license file.

Installing with an evaluation license.

Note The evaluation license is limited to monitoring 300 devices and 1000 phones.

During installation, select Evaluation Only. Evaluation versions are active for 90 days, before you are required to purchase a license.

If you want to upgrade to a purchased license after installation, obtain a PAK and license file for the installed version of Operations Manager. For information on the licensing process, see Licensing Process.

Getting a license for additional devices (either upgrading from an evaluation license, or increasing the number of supported devices).

See Licensing Process.

Note When upgrading your license either from an evaluation version or from lower device limits to higher limits, you must restart the daemon manager. If the daemon manager is not restarted, the new device limits will not take effect and the system status reports will not show the correct information.

Moving Operations Manager to another server.

Call the Cisco TAC for assistance.


Licensing Process

The Operations Manager license file includes support for up to 1,000 phones. You can purchase incremental licenses for additional device support and register up to 30,000 phones with a single Operations Manager. For each incremental license that you purchase, you will receive a PAK, and you must use that PAK to obtain a license file. Registered, unregistered, and suspect phones are counted toward the license limit.


Note This licensing process also applies to Service Monitor.


This process applies to new installations and license upgrades:

1. Obtain a Product Authorization Key (PAK)—The PAK is used to register Operations Manager, and any additional device support that you might purchase for Operations Manager, on Cisco.com, and it contains resource limitations. See Obtaining a PAK.

2. Obtain a license file—A license file is sent to you after you register the PAK on Cisco.com. See Obtaining a License File.

3. Copy the license file to the server where Operations Manager is to be installed. If Operations Manager is already installed and you are upgrading your license file, you must register the license file with Operations Manager. See Registering a License File with Operations Manager.

Obtaining a PAK

The PAK is located on the software claim certificate that is shipped with the Operations Manager product CD.

Obtaining a License File


Step 1 Register the PAK and the MAC address of the system where Operations Manager is installed with Cisco.com at http://www.cisco.com/go/license. You will be asked to log in. You must be a registered user of Cisco.com to log in.


Note The MAC address is required because licensing uses node-locking technology. The license file can only be used with the MAC address that you supply.


The license file will be e-mailed to you. After you obtain a license file, register the license with the Operations Manager server.


Registering a License File with Operations Manager


Step 1 Copy the license file to the Operations Manager server, into a directory with read permission for the username casuser or the user group casuser.

Step 2 Install the license:

a. From the Operations Manager home page, click CiscoWorks in the upper right-hand corner of the window. The CiscoWorks home page opens. Under Common Services, select Server > Admin > Licensing. (For more information, see Common Services online help.)

The Licensing Information page appears.

b. Click Update. A file browser dialog box appears.

c. Enter the path to the new license file in the License field, or click Browse to locate the license file you copied to the server.

d. Click OK.

The system verifies whether the license file is valid, and updates the license. The updated licensing information appears on the Licensing Information page. If you purchased more than one license, repeat Step 2 to install each additional license.

If you encounter errors, repeat the steps to license your product.

Step 3 Stop and start the daemon manager from a command prompt by issuing the following commands:

net stop crmdmgmt
net start crmdmgmt


Licensing Reminders

Operations Manager provides reminders in the following circumstances:

Evaluation Version: Before Expiry

Purchased Version: No License File

Purchased Version: Device Limit Exceeded

Evaluation Version: Before Expiry

If you have installed the evaluation version of Operations Manager, you must obtain the license file from Cisco.com if you want to continue to use the product after the 90-day evaluation period. For details, see Licensing Process.

Before expiry of the evaluation license, you will see the following prompt:

This software is provided for evaluation purposes only and will expire in XX days. If this 
is not an evaluation copy, please click this link for information about obtaining a valid 
purchase license. Click here for current licensing information. Otherwise, please contact 
your Cisco representative for purchasing information.

This message is displayed as an alert after you log in and try to access Operations Manager. If you fail to upgrade your evaluation license, all Operations Manager processes will run, but access to Operations Manager functionality will be prohibited.

Purchased Version: No License File

If you have installed a purchased version of Operations Manager, you must register Operations Manager using the PAK number. For details, see Licensing Process. If you fail to register Operations Manager, you will see the following prompt:

The license file is invalid. Please click this link for information about obtaining a 
valid purchase license. Click here for current licensing information. Otherwise, please 
contact your Cisco representative for purchasing information.

Operations Manager is fully functional. However, you will continue to receive the alert until you register your license.

Purchased Version: Device Limit Exceeded

If you have a restricted license, Operations Manager notifies you when your device inventory approaches the device limit. Operations Manager counts registered, unregistered, and suspect phones toward the license limit. After the device limit has been reached, Operations Manager displays the following messages:

Exceeded device limit:

You have exceeded the device limit for Cisco Unified Operations Manager. Devices will 
not be managed.

Exceeded phone limit:

You have exceeded the phone limit for Cisco Unified Operations Manager. Please click 
here for current licensing information. Please contact your Cisco representative to 
determine if additional licenses can be purchased for this server.

Operations Manager remains functional, but will shortly stop adding devices and phones to managed inventory.