User Guide for Cisco Unified Operations Manager 2.0.2
MIBs Polled and Perfmon Counter Objects Used
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MIBs Polled and Perfmon Counter Objects Used

Table Of Contents

MIBs Polled and Perfmon Counter Objects Used

MIBs that Operations Manager Uses

Perfmon Counter Objects that Operations Manager Uses


MIBs Polled and Perfmon Counter Objects Used


Cisco Unified Operations Manager (Operations Manager) obtains data from MIBs and from Perfmon counter objects:

MIBs that Operations Manager Uses

Perfmon Counter Objects that Operations Manager Uses

MIBs that Operations Manager Uses

Operations Manager polls certain MIBs for information that is relevant to fault management. Polling is done based on the polling interval, as described in Configuring Polling and Thresholds, page 18-1. Obtaining MIB information depends on several contingencies — namely, whether a device supports a MIB, has the proper SNMP implementation, is accessible, and so forth.

Operations Manager polls the following MIBs:

CISCO-CAS-IF-MIB

CISCO-CDP-MIB

CISCO-CCM-MIB

CISCO-CCME-MIB

CISCO-CONTACT-CENTER-APPS-MIB

CALISTA-DPA-MIB

CISCO-DSP-MGMT-MIB

CISCO-ENVMON-MIB

CISCO-FLASH-MIB

CISCO-GATEKEEPER-MIB

CISCO-ISDN-MIB

CISCO-LS1010-MIB

CISCO-MEMORY-POOL-MIB

CISCO-METRO-PHY-MIB

CISCO-POP-MGMT-MIB

CISCO-PROCESS-MIB

CISCO-RHINO-MIB

CISCO-RTTMON-MIB

CISCO-SRST-MIB

CISCO-STACK-MIB

CISCO-SYSLOG-MIB

CISCO-UNITY-MIB

CISCO-UNITY-EXPRESS-MIB

CISCO-VLAN-MEMBERSHIP-MIB

CISCO-VOICE-APPS-MIB

CISCO-VOICE-DIAL-CONTROL-MIB

CISCO-VOICE-IF-MIB

CISCO-VTP-MIB

CPQSIINFO-MIB

CPQHLTH-MIB

CPQHOST-MIB

CPQNIC-MIB

CPQSM2-MIB

DIAL-CONTROL-MIB

ENTITY-MIB

ENTITY-FRU-CONTROL-MIB

ETHERLIKE-MIB

HOST-RESOURCES-MIB (RFC 1514)

UMSASSETID-MIB

UMSEVENT-MIB

UMSLMSENSOR-MIB

IF-MIB (RFC 1493)

IF-MIB (RFC 1573)

ISDN-MIB

ibmpsgProcessor

ibmpsgLMSensor

ibmpsgPower

ibmpsgLMSensor

MIB-II (RFC 1213)

OLD-CISCO-CHASSIS-MIB

OLD-CISCO-CPU-MIB

OLD-CISCO-ENV-MIB

OLD-CISCO-INTERFACES-MIB

OLD-CISCO-MEMORY-MIB

OLD-CISCO-MEMORY-POOL-MIB

OLD-CISCO-SYSTEM-MIB

SYS-APPL-MIB

UMSEVENT-MIB

Perfmon Counter Objects that Operations Manager Uses

Operations Manager uses Perfmon counter objects on Cisco Unified Communications Manager platforms to collect information based on the following polling settings:

Voice Health Settings—Polling for these settings is enabled by default (see Voice Health Settings—Polling, page 18-19).

Voice Utilization Settings—Polling for these settings is disabled by default. To collect performance and capacity data—for display on performance graphs—you must enable these settings. See Voice Utilization Settings—Polling, page 18-23. After Voice Utilization Settings polling is enabled, the data that is collected is also stored in files; for more information, see Data Files—Maintenance and Usage, page J-1.

The following are counter objects that Operations Manager uses, with descriptions of each counter:

Cisco CallManager

Cisco CallManager Attendant Console

Cisco Messaging Interface

Cisco MGCP Gateway

Cisco MGCP T1 CAS Device

Cisco MGCP PRI Device

Cisco MGCP BRI Device

Cisco MGCP FXO Device

Cisco MGCP FXS Device

Cisco CtiManager

Cisco CTI Manager

Cisco Analog Access

Cisco H323

Cisco Location

Cisco Media Streaming Application

Cisco MOH Device

Cisco MTP Device

Cisco HW Conference Bridge Device

Cisco Personal Assistant

Cisco SIP

Cisco Software Conference Bridge Device

Cisco TFTP

Cisco Transcode Device

Cisco Unity

Memory

Processor


Note For information about the MIBs that Operations Manager uses to collect data about Cisco IOS gateways, see MIBs that Operations Manager Uses.


Cisco CallManager

This counter object provides data at the Cisco Unified CallManager level.

Table B-1 Cisco Unified CallManager Counter Object 

Counter
Description
Polling for These Counters Is Controlled by Voice Utilization Settings

CallsActive

Number of streaming connections currently active. CallsActive are calls that actually have a voice path connected.

RegisteredMGCPGateway

Number of registered MGCP gateways.

FXSPortInService

Number of FXS ports currently in service.

FXSPortsActive

Number of FXS ports currently active.

FXOPortsInService

Number of FXO ports currently in service.

FXOPortsActive

Number of FXO ports currently active.

T1SpansInService

Number of T1 CAS spans currently in service.

T1ChannelsActive

Number of T1 CAS voice channels currently active.

PRISpansInService

Number of PRI spans currently in service.

PRIChannelsActive

Number of PRI voice channels currently active.

BRISpansInService

Number of BRI spans currently in service.

BRIChannelsActive

Number of BRI voice channels currently active.

CallsAttempted

Number of calls attempted.

CallsCompleted

Number of calls for which a voice path was established.

CallsInProgress

Number of calls currently in progress (off-hook).

MOHMulticastResourceActive

Number of multicast MOH resources currently in use.

MOHMulticastResourceAvailable

Number of multicast MOH resources currently available.

MOHTotalMulticastResources

Total number of multicast MOH resources.

MOHTotalUnicastResources

Total number of unicast MOH resources.

MOHUnicastResourceActive

Number of unicast MOH resources currently active.

MOHUnicastResourceAvailable

Number of unicast MOH resources currently available.

RegisteredAnalogAccess

Number of registered Cisco Analog Access gateways.

RegisteredHardwarePhones

Number of registered Cisco hardware IP phones.

RegisteredMGCPGateway

Number of registered MGCP gateways.

RegisteredOtherStationDevices

Number of registered station devices other than Cisco hardware IP phones.

SWConferenceCompleted

Total number of conferences that used a software conference bridge that was allocated from this Cisco Unified Communications Manager and released.

SWConferenceResourceActive

Total number of conference resources in use on all registered software conference devices.

SWConferenceResourceAvailable

Number of new software-based conferences that can be started at this time.

TranscoderResourceActive

Number of transcoders currently active on all registered transcoder devices.

TranscoderResourceAvailable

Total number of transcoders currently available on all registered transcoder devices.

 
Counters Supported with Cisco Unified Communications Manager Versions Prior to 4.0

 

UnicastHardwareConferenceActiveParticipants

Number of unicast hardware conference resources currently active.

 

UnicastHardwareConferenceCompleted

Number of completed unicast conferences.

 

UnicastHardwareConfResourceActive

Number of unicast conference resources currently active.

 

UnicastHardwareConfResourceAvailable

Number of unicast conference resources currently available.

 

MediaTermPointsResourceActive

Number of MTP resources currently active.

 

MediaTermPointsResourceAvailable

Number of MTP resources currently available.

 

SWConferenceActiveParticipants

Number of active conferences on all registered software conference devices.

 
Counters Supported with Cisco Unified Communications Manager Versions 4.0 and Later
 

HWConferenceActive

Number of active conferences on all hardware conference devices registered with this Cisco Unified Communications Manager.

 

HWConferenceCompleted

Number of completed (released) conferences that used a hardware conference bridge allocated from this Cisco Unified Communications Manager.

 

HWConfehorenceOutOfResources

Number of times this Cisco Unified Communications Manager attempted to allocate a hardware conference resource from those that are registered to this Cisco Unified Communications Manager, when none were available.

 

HWConferenceResourceActive

Number of conference resources active on all hardware conference devices registered with this Cisco Unified Communications Manager.

 

HWConferenceResourceAvailable

Number of hardware conference resources currently available.

 

HWConferenceResourceTotal

Total number of hardware conference resources provided by all registered hardware conference bridge devices.

 

MTPResourceActive

Number of Media Termination Point resources currently active.

 

MTPResourceAvailable

Number of MTP resources currently available.

 

MTPResourceTotal

Total number of MTP resources provided by all registered MTP devices.

 

SWConferenceActive

Number of active conferences on all registered software conference devices.

 

SWConferenceOutOfResources

Number of times this Cisco Unified Communications Manager attempted to allocate a software conference resource from those that are registered to this Cisco Unified Communications Manager, when none were available.

 

SWConferenceResourceTotal

Number of software conference resources provided by all registered software conference bridge devices.

 

TranscoderResourceTotal

Total number of transcoder resources provided by all registered transcoder devices.

Polling for These Counters Is Controlled by Voice Health Settings

Cisco Unified Communications ManagerHeartBeat

Number of heartbeats per minute. This is an incremental count that indicates that the Cisco Unified Communications Manager is up and running. If the count does not increase, it indicates that the Cisco Unified Communications Manager is down.

MOHOutOfResources

Number of times that an attempt was made to allocate a Music On Hold (MOH) resource when none was available.

MTPOutOfResources

Number of requests for an MTP resource when none was available.

TranscoderOutOfResources

Number of requests for a transcoder when none was available.


Cisco CallManager Attendant Console

This counter object provides data for Cisco CallManager Attendant Console.

Table B-2 Cisco CallManager Attendant Console 

Counter
Description

CcmLineLinkState

The line state. It can be any of the following: 0, 1, 10, or 11.

HeartBeat

An incremental count that indicates whether the Telephony Call Dispatcher (TCD) service is up and running. If the count does not increase, it indicates that the TCD service is down.


Cisco Messaging Interface

This counter object provides data at the Cisco Messaging Interface level.

Table B-3 Cisco Messaging Interface Counter Object 

Counter
Description

HeartBeat

An incremental count that indicates whether the Cisco Messaging Interface (CMI) service is up and running. If the count does not increase, it indicates that the CMI Service is down.


Cisco MGCP Gateway

This counter object provides data at the MGCP gateway level for MGCP gateways registered to the Cisco Unified Communications Manager. There is one set of counters, listed in Table A-2, for each such gateway.


Note Polling for counters in Table B-4 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-4 Cisco MGCP Gateway Counter Object 

Counter
Description

FXSPortsInService

Number of FXS ports currently in service in the gateway

FXSPortsActive

Number of FXS ports currently active in a call in the gateway

FXOPortsInService

Number of FXO ports currently in service in the gateway

FXOPortsActive

Number of FXO ports currently active in a call in the gateway

T1SpansInService

Number of T1 CAS spans currently in service in the gateway

T1ChannelsActive

Number of T1 CAS voice channels currently active in a call in the gateway

PRISpansInService

Number of PRI spans currently in service in the gateway

PRIChannelsActive

Number of PRI voice channels currently active in a call in the gateway

BRISpansInService

Number of BRI spans currently in service in the gateway

BRIChannelsActive

Number of BRI voice channels currently active in the gateway


Cisco MGCP T1 CAS Device

This counter object provides channel level data for each T1 CAS trunk on MGCP gateways registered to the Cisco Unified Communications Manager. There is one set of 26 counters, listed in Table A-3, for each T1 CAS trunk.


Note Polling for counters in Table B-5 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-5 Cisco MGCP T1 CAS Device Counter Object 

Counter
Description

Channel 1 Status-Channel 24 Status

Status of the indicated B channel associated with the MGCP T1 CAS device:

0 = Unknown
1 = Out of service
2 = Idle
3 = Busy
4 = Reserved

CallsCompleted

Total number of successful calls made from the MGCP T1CAS device.

OutboundBusyAttempts

Total number of times that a call through the MGCP T1CAS device was attempted when no voice channel was available.


Cisco MGCP PRI Device

This counter object gives channel level data for each T1/E1 PRI trunk on MGCP gateways registered to the Cisco Unified Communications Manager. There is one set of 33 counters, listed in Table A-4, for each PRI trunk. 31 channels will be used for an E1 PRI trunk, while only 24 channels will be used for a T1 PRI trunk.


Note Polling for counters in Table B-6 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-6 Cisco MGCP PRI Device Counter Object 

Counter
Description

Channel 1 Status-Channel 31 Status

Status of the indicated B channel associated with the MGCP PRI device:

0 = Unknown
1 = Out of service
2 = Idle
3 = Busy
4 = Reserved

CallsCompleted

Total number of successful calls made from the MGCP PRI device.

OutboundBusyAttempts

Total number of times a call through the MGCP PRI device was attempted when no voice channel was available.


Cisco MGCP BRI Device

This counter object provides channel level data for each BRI trunk on MGCP gateways registered to the Cisco Unified Communications Manager. There is one set of three counters, listed in Table B-7, for each BRI trunk.


Note Polling for counters in Table B-7 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-7 Cisco MGCP BRI Device Counter Object 

Counter
Description

Channel 1 Status-Channel 2 Status

Status of the indicated B channel associated with the MGCP BRI device:

0 = Unknown
1 = Out of service
2 = Idle
3 = Busy
4 = Reserved

DataLinkInService

Status of the data link.


Cisco MGCP FXO Device

This counter object provides data for each FXO port on MGCP gateways registered to the Cisco Unified Communications Manager. There is one set of two counters, listed in Table B-8, for each FXO device on the registered MGCP gateway.


Note Polling for counters in Table B-8 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-8 Cisco MGCP FXO Device Counter Object 

Counter
Description

CallsCompleted

Number of successful calls made from the MGCP FXO device.

OutboundBusyAttempts

Number of times that a call through the MGCP FXO device was attempted when there was no voice channel available.

PortStatus

Status of the FXO port associated with this MGCP FXO device.


Cisco MGCP FXS Device

This counter object provides data for each FXS port on MGCP gateways registered to the Cisco Unified Communications Manager. There is one set of two counters, listed in Table B-9, for each FXS device on the registered MGCP gateway.


Note Polling for counters in Table B-9 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-9 Cisco MGCP FXS Device Counter Object 

Counter
Description

CallsCompleted

Number of successful calls made from the MGCP FXS device.

OutboundBusyAttempts

Number of times that a call through the MGCP FXS device was attempted when there was no voice channel available.

PortStatus

Status of the FXS port associated with this MGCP FXS device.


Cisco CtiManager

This counter object provides data for application connections, open devices, and lines for Cisco CTIManager. There is one set of four counters, listed in Table B-10.


NoteThis counter object is supported for Cisco Unified Communications Manager versions earlier than 4.0. For Cisco Unified Communications Manager version 4.0 and later, see Cisco CTI Manager.

Polling for counters in Table B-10 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-10 Cisco CtiManager Counter Object 

Counter
Description

NumOfActiveCmLink

Number of connections between Cisco CTIManager and Cisco Unified Communications Managers in the cluster.

NumOfCtiConnection

Number of application connections to Cisco CTIManager.

NumOfOpenDevices

Number of devices opened by all applications connected to Cisco CTIManager.

NumOfOpenLines

Number of lines opened by all applications connected to Cisco CTIManager.


Cisco CTI Manager

This counter object provides data for application connections, open devices, and lines for Cisco CTI Manager. There is one set of four counters, listed in Table B-11.


NoteThis counter object is supported for Cisco Unified Communications Manager versions 4.0 and later. For Cisco Unified Communications Manager versions earlier than 4.0, see Cisco CtiManager.

Polling for counters in Table B-11 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-11 Cisco CTI Manager Counter Object 

Counter
Description

CcmLinkActive

Number of connections between Cisco CTI Manager and Cisco Unified Communications Managers in the cluster.

CTIConnectionActive

Number of application connections to Cisco CTI Manager.

DevicesOpen

Number of devices opened by all applications connected to Cisco CTI Manager.

LinesOpen

Number of lines opened by all applications connected to Cisco CTI Manager.


Cisco Analog Access

This counter object provides data for Cisco Analog Access. There is one counter, listed in Table B-12.

Table B-12 Cisco Analog Access Counter Object 

Counter
Description
Polling for These Counters Is Controlled by Voice Utilization Settings

PortsActive

Number of ports currently active. A port is active when a call is in progress on that port.

Note Although Voice Health Settings also controls polling for this counter, to make this data available for performance graphing, you must enable polling for Voice Utilization Settings.

Polling for These Counters Is Controlled by Voice Health Settings

OutboundBusyAttempts

Number of times that a call was attempted through this analog access when no ports were available.

PortsActive

Number of ports currently active. A port is active when a call is in progress on that port.

PortsOutOfService

Number of ports out of service. This only applies to Loop Start and Ground Start trunks.


Cisco H323

This counter object provides data for Cisco H323 gateways and gatekeepers. There is one set of four counters, listed in Table B-13, for each H323 device.


Note Polling for the counters in Table B-13 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-13 Cisco H323 Counter Object 

Counter
Description

CallsActive

Number of streaming connections currently active. CallsActive are calls that actually have a voice path connected.

Note This counter is not supported for Cisco Unified Communications Manager versions earlier than 4.0.

CallsAttempted

Number of calls that have been attempted on this device, including both successful and unsuccessful call attempts.

CallsCompleted

Number of calls for which a voice path was established.

CallsInProgress

Number of calls currently in progress; includes all active calls.


Cisco Location

This counter object provides data for Cisco Unified Communications Manager-defined locations. There is one set of two counters, listed in Table B-14, for each location.

Table B-14 Cisco Location Counter Object 

Counter
Description
Polling for These Counters Is Controlled by Voice Utilization Settings
 
Counters Supported with Cisco Unified Communications Manager Versions Prior to 4.0
 

CurrentAvailableBandwidth

Current bandwidth available in a location. A value of zero indicates that no bandwidth is available.

 

MaxAvailableBandwidth

Maximum bandwidth available in a location. A value of zero indicates that infinite bandwidth is available.

 
Counters Supported with Cisco Unified Communications Manager Versions 4.0 and Later
 

BandwidthAvailable

Current bandwidth available in a location. A value of zero indicates that no bandwidth is available.

 

BandwidthMaximum

Maximum bandwidth available in a location. A value of zero indicates that infinite bandwidth is available.

 
Counters Supported with Cisco Unified Communications Manager Versions 5.0 and Later
 

CallsInProgress

Number of calls currently in progress; includes all active calls.


Cisco Media Streaming Application


Note This counter object is introduced with Cisco Unified Communications Manager version 4.0 and supported with Cisco Unified Communications Manager versions 4.0 and later.


This counter object provides information about registered media termination points (MTPs), music on hold (MOH) servers, conference bridge servers, and annunciators. There is one set of counters, listed in Table B-15, for each Cisco Unified Communications Manager in the Cisco Unified Communications Manager Group associated with the device pool that the annunciator device is configured to use.

Table B-15 Cisco Media Streaming Application Counter Object 

Counter
Description
Polling for These Counters Is Controlled by Voice Utilization Settings

CFBConferencesActive

Number of currently active conferences.

CFBConferencesTotal

Total number of conferences that have been started since the Cisco IP Voice Media Streaming application service started.

CFBStreamsActive

Total number of currently active simplex streams for all conferences.

CFBStreamsAvailable

Number of streams allocated for the conference bridge that are currently available.

CFBStreamsTotal

Total number of simplex streams that have been connected to the conference bridge since the Cisco IP Voice Media Streaming application service started.

MOHAudioSourcesActive

Number of currently active audio sources for this MOH server.

MOHStreamsActive

Total number of currently active simplex streams for all connections.

MOHStreamsAvailable

Number of streams allocated for the MOH device that are currently available.

MOHStreamsTotal

Total number of simplex streams that have connected to the MOH server since the Cisco IP Voice Media Streaming application service started.

Note Although Voice Health Settings also controls polling for this counter, to make this data available for performance graphing, you must enable polling for Voice Utilization Settings.

MTPConnectionsTotal

Total number of MTP instances that have been started since the Cisco IP Voice Media Streaming application service started.

Note Although Voice Health Settings also controls polling for this counter, to make this data available for performance graphing, you must enable polling for Voice Utilization Settings.

MTPInstancesActive

Number of currently active instances of MTP.

MTPStreamsActive

Total number of currently active simplex streams for all connections.

MTPStreamsAvailable

Number of streams allocated for the MTP device that are currently available.

MTPStreamsTotal

Total number of simplex streams that have been connected to the MTP device since the Cisco IP Voice Media Streaming application service started.

Polling for These Counters Is Controlled by Voice Health Settings

MOHConnectionsLost

Number of times that a connection was lost, since the Cisco IP Voice Media Streaming application service started.

MTPConnectionsTotal

Total number of MTP instances that have been started since the Cisco IP Voice Media Streaming application service started.

MTPStreamsTotal

Total number of simplex streams that have connected to the MOH server since the Cisco IP Voice Media Streaming application service started.


Cisco MOH Device

This counter object provides data for Cisco MOH servers. There is one set of seven counters, listed in Table B-16, for each MOH server.


Note Polling for the counters in Table B-16 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-16 Cisco MOH Device Counter Object 

Counter
Description

MOHHighestActiveResources

Number of simultaneously active MOH connections for this MOH server; includes both multicast and unicast connections.

MOHMulticastResourceActive

Number of currently active multicast connections to multicast addresses served by this MOH server.

MOHMulticastResourceAvailable

Number of multicast MOH connections to multicast addresses served by this MOH server that are currently available.

MOHTotalMulticastResources

Number of multicast MOH connections allowed to multicast addresses served by this MOH server.

MOHTotalUnicastResources

Number of unicast MOH connections allowed by this MOH server.

MOHUnicastResourceActive

Number of active unicast MOH connections to this MOH server.

MOHUnicastResourceAvailable

Number of inactive unicast MOH connections that are still available to be used for this MOH server.


Cisco MTP Device

This counter object provides information about registered Cisco MTP devices. There is one set of three counters, listed in Table B-17, for each MTP device.

Table B-17 Cisco MTP Device Counter Object 

Counter
Description
Polling for These Counters Is Controlled by Voice Utilization Settings

ResourceActive

Number of MTP resources currently active.

ResourceAvailable

Total number of MTP resources currently available.

 
Counters Supported with Cisco Unified Communications Manager Versions 4.0 and Later
 

ResourceTotal

Total number of MTP resources, including those that are active and available.


Cisco HW Conference Bridge Device

This counter object provides information about registered Cisco hardware conference bridge devices. There is one set of six counters, listed in Table B-18, for each hardware conference bridge device.

Table B-18 Cisco HW Conference Bridge Device Counter Object 

Counter
Description
Polling for These Counters Is Controlled by Voice Utilization Settings

HWConferenceCompleted

Total number of conferences that have been allocated and released on this device.

ResourceActive

Number of resources currently active on this device.

ResourceAvailable

Total number of resources currently available on this device.

 
Counters Supported with Cisco Unified Communications Manager Versions Prior to 4.0
 

HWConferenceActiveParticipants

Number of active conferences on all registered hardware conference devices.

 
Counters Supported with Cisco Unified Communications Manager Versions 4.0 and Later
 

HWConferenceActive

Number of active conferences on all registered hardware conference devices.

 

ResourceTotal

Total number of resources (sum of ResourceAvailable and ResourceActive) on this device.


Cisco Personal Assistant

This counter object provides information about registered Cisco Personal Assistant applications.

Table B-19 Cisco Personal Assistant Counter Object 

Counter
Description

Total WorkingSet Memory(MB)

Maximum number of bytes in the working set of this process at any point in time. The working set is the set of memory pages recently used by the threads in the process. If the free memory in the system is above a threshold, the pages are left in the working set of the process even if they are not in use. When the free memory falls below a threshold, pages are trimmed from the working sets. If the pages are needed later, they are soft-faulted back into the working set before they leave the main memory.


Cisco SIP

This counter object provides SIP phone information.

Table B-20 Cisco SIP Counter Object 

Counter
Description
Counters Supported with Cisco Unified Communications Manager Versions 5.0 and Later

CallsActive

Number of active SIP calls. CallsActive are calls that actually have a voice path connected.

CallsAttempted

Number of calls attempted.

CallsCompleted

Number of calls for which a voice path was established.

CallsInProgress

Number of calls currently in progress (off-hook).


Cisco Software Conference Bridge Device

This counter object provides information about registered Cisco software conference bridge devices. There is one set of six counters, listed in Table B-21, for each software conference bridge device.

Table B-21 Cisco Personal Assistant Counter Object 

Counter
Description
Polling for These Counters Is Controlled by Voice Utilization Settings

ResourceActive

Number of resources currently active on this device.

ResourceAvailable

Total number of resources currently available for this software conference device.

SWConferenceCompleted

Total number of conferences that have been allocated and released on this device.

 
Counters Supported with Cisco Unified Communications Manager Versions Prior to 4.0
 

SWConferenceActiveParticipant

Number of software-based conferences currently active on this device.

 
Counters Supported with Cisco Unified Communications Manager Versions 4.0 and Later
 

SWConferenceActive

Number of software-based conferences currently active on this device.

 

ResourceTotal

Total number of resources on this device (sum of ResourceAvailable and ResourceActive).


Cisco TFTP

This counter object provides information about registered Cisco TFTP servers.

Table B-22 Cisco TFTP Counter Object 

Counter
Description

HeartBeat

An incremental count that indicates whether the TFTP server is up and running. If the count does not increase, it indicates that the TFTP server is down.


Cisco Transcode Device

This counter object provides information about registered Cisco transcoding devices. There is one set of three counters, listed in Table B-25, for each transcode device.

Table B-23 Cisco Transcode Device Counter Object 

Counter
Description
Polling for These Counters Is Controlled by Voice Utilization Settings

ResourceActive

Number of resources currently active on this device.

ResourceAvailable

Total number of resources currently available for this device.

 
Counters Supported with Cisco Unified Communications Manager Versions 4.0 and Later
 

ResourceTotal

Total number of resources on this device (sum of ResourceAvailable and ResourceActive).


Cisco Unity

This counter object provides information about registered Cisco Unity applications.

Table B-24 Cisco Unity Counter Object 

Counter
Description

Total WorkingSet Memory(MB)

Maximum number of bytes in the working set of this process at any point in time. The working set is the set of memory pages recently used by the threads in the process. If the free memory in the system is above a threshold, the pages are left in the working set of the process even if they are not in use. When the free memory falls below a threshold, pages are trimmed from the working sets. If the pages are needed later, they are soft-faulted back into the working set before they leave the main memory.


Memory

This counter object provides platform memory utilization.


Note Polling for the counters in Table B-26 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-25 Memory Counter Object 

Counter
Description
Counters Supported with Cisco Unified Communications Manager Versions 5.0 and Later

KBytesBuffered

Amount of memory buffered.

KBytesCached

Amount of memory cached.

KBytesFree

Amount of free memory.

KBytesFreeSwap

Amount of free memory swapped.

KBytesShared

Amount of memory shared.

KBytesTotal

Total memory.

KBytesTotalSwap

Total swapped memory.

KBytesUsed

Amount of memory used.

KBytesUsedSwap

Amount of swapped memory used.

Counters Supported for Cisco IP Contact Center Enterprise, Cisco Unity, and Cisco Unity Connection

AvailableBytes

Amount of physical memory available to processes running on the system.

CacheBytes

The sum of the, System Cache Resident Bytes, System Driver Resident Bytes, System Code Resident Bytes, and Pool Paged Resident Bytes counters.

CommittedBytes

Amount of committed virtual memory. (Committed memory is physical memory for which space is reserved on the disk paging file in case it needs to be written back to the disk.)

CommitLimit

Amount of virtual memory that can be committed without having to extend the paging file.


Processor

This counter object provides CPU utilization for each processor and total CPU utilization for all processors.


Note Polling for the counters in Table B-26 is controlled by Voice Utilization Settings, which are disabled by default; see Voice Utilization Settings—Polling, page 18-23.


Table B-26 Processor Counter Object 

Counter
Description

Processor(n)\% Processor Time

CPU utilization of processor n

Processor(_Total)\% Processor Time

Total CPU utilization of all processors

Counters Supported with Cisco Unified Communications Manager Versions 5.0 and Later

CPUTime%

Percentage of CPU time used.

PercentageIdle

Percentage of CPU time idle.

PercentageSystem

Percentage of CPU time used by the system.

Percentage User

Percentage of CPU time used by the user.

Counters Supported for Cisco IP Contact Center Enterprise, Cisco Unity, and Cisco Unity Connection

% Processor Time

Percentage of time that the processor is executing a non-Idle thread.