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CiscoWorks Routed WAN Management Solution

Quick Start Guide for Routed WAN Management Solution 1.2

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Quick Start Guide

Table Of Contents

Quick Start Guide for
Routed WAN Management Solution

SUPPLEMENTAL LICENSE AGREEMENT

Routed WAN Management Solution 1.2 Overview

What's New?

Bundle Contents

Server Requirements

Client Requirements

Installation Sequence

Install CD One, 5th Edition

Install CD One, 5th Edition, on Solaris

Install CD One, 5th Edition, on Windows

Install Resource Manager Essentials 3.4

Install Resource Manager Essentials 3.4 on Solaris

Install Resource Manager Essentials 3.4 on Windows

Install Access Control List Manager 1.4

Install Access Control List Manager 1.4 on Solaris

Install Access Control List Manager 1.4 on Windows

Install Internetwork Performance Monitor 2.4

Install Internetwork Performance Monitor 2.4 on Solaris

Install Internetwork Performance Monitor 2.4 on Windows

Where to Go Next

Related Documentation

Obtaining Documentation

World Wide Web

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center


Quick Start Guide

Quick Start Guide for
Routed WAN Management Solution


1  SUPPLEMENTAL LICENSE AGREEMENT

SUPPLEMENTAL LICENSE AGREEMENT FOR CISCO SYSTEMS NETWORK MANAGEMENT SOFTWARE: CiscoWorks ROUTED WAN MANAGEMENT SOLUTION

IMPORTANT—READ CAREFULLY: This Supplemental License Agreement ("SLA") contains additional limitations on the license to the Software provided to Customer under the Software License Agreement between Customer and Cisco. Capitalized terms used in this SLA and not otherwise defined herein shall have the meanings assigned to them in the Software License Agreement. To the extent that there is a conflict among any of these terms and conditions applicable to the Software, the terms and conditions in this SLA shall take precedence.

By installing, downloading, accessing or otherwise using the Software, Customer agrees to be bound by the terms of this SLA. If Customer does not agree to the terms of this SLA, Customer may not install, download, or otherwise use the Software. When used below, the term "server" refers to central processor unit.

1. ADDITIONAL LICENSE RESTRICTIONS.

Installation and Use. The Software components are provided to Customer solely to install, update, supplement, or replace existing functionality of the applicable Network Management Software product. Customer may install and use following Software components:

CiscoView/ CD One (CD One): Contains shared resources used by other components in this bundle. In many cases, all components in this bundle can be installed on a single server. If some components of this bundle are installed on separate servers, a copy of CD One can be installed with each component in Customer's network management environment.

Resource Manager Essentials (Essentials): May be installed on one (1) server in Customer's network management environment.

Access Control List Manager (ACL Manager): May be installed on one (1) server in Customer's network management environment.

Internetwork Performance Monitor (IPM): May be installed on one (1) server in Customer's network management environment.

Reproduction and Distribution. Customer may not reproduce nor distribute software.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.

Please refer to the Cisco Systems, Inc. Software License Agreement.

2  Routed WAN Management Solution 1.2 Overview

The Routed WAN Management Solution 1.2 (RWAN) provides a collection of powerful management applications to configure, administer, monitor, and troubleshoot a routed wide-area network. Products in the bundle include:

CD One, 5th Edition (CD One): The most widely used Cisco graphical device management application is now Web-based, providing WAN managers with browser access to real-time device status, operational and configuration functions. CD One includes CiscoWorks2000 Server (with a common set of management services for CiscoWorks2000-family products), CiscoView (the graphical device-management tools), and Integration Utility (providing support for third-party network management systems).

Resource Manager Essentials 3.4 (Essentials): This product provides network inventory and device change management, network configuration, software image management, network availability, and syslog analysis. It also offers powerful integration links to Cisco.com.

Access Control List Manager 1.4 (ACL Manager): This Web-based tool significantly reduces the time required to set up, manage, and optimize Cisco IOS and Cat OS software-based IP and Internet Packet Exchange (IPX) traffic filtering and device ACLs.

Internetwork Performance Monitor 2.4 (IPM): This application enables wide-area network (WAN) managers to troubleshoot network response times and availability proactively, using instrumentation inside the devices on the network.

This Quick Start Guide provides basic requirements and procedures for installing and setting up RWAN as quickly as possible. In this document you will find:

New features added to this release and hardware and software requirements for optimal performance.

Bundle contents, including links for accessing online documentation.

Order of installation and detailed procedures for installing each application. If you already have other RWAN bundled products installed in your system, you might not have to install all the applications included in this bundle.

How to order documentation and contact Cisco Systems for additional assistance.


Note This guide contains instructions for typical installations. For custom installation instructions, see the installation guides available in PDF in the Documentation directory on the product CDs. To read the PDF files, you must install Adobe Acrobat Reader 4.0 or later.


What's New?

Products in the RWAN 1.2 bundle include the following new features:

CD One, 5th Edition, and its component products now provide:

Secure Socket Layer (SSL) encryption to provide secure access between the client browser and management server, and Secure Shell (SSH) to provide secure access between the management server and devices.

Enhanced installation and runtime system security. To improve the security of the product, you can change your login (Admin or Guest user) and database passwords during install (for Windows 2000 only). Your own casuser password supports Windows 2000 strong enhanced password.

Export/Import user information from one CD One server to another server. You can create users in one server and import them to all the other servers.

Provides link to Cisco Feature Navigator (CFN), a tool available on www.cisco.com/go/fn. It enables you to choose the device images based on the features you want to run on your networks.

Protocol and device list import from Resource Manager Essentials through SSL.

Built-in patch for addressing Java issues used to transfer screens to browsers.

Support for several new Cisco devices, Cisco IOS extended features, and Cisco voice applications.

Device package enhancements for several Cisco products, including AS5350, AS5400, Router 12000, IAD2400, Metro 1500, and URM (1.0).

New five-year certificates used to sign JAR files.

Resource Manager Essentials 3.4 now provides:

Support for downloading and uploading of device configurations via Secure Shell (SSH) protocol.

Secure communication between the client browser and the Resource Manager Essentials server via Secure Socket Layer (SSL) protocol.

Configuration management for devices across Network Address Translation (NAT) boundaries.

Support for Interactive IOS, CAT-OS and FastSwitch commands in the NetConfig applications.

Up-to-date inventory of all Cisco devices in the network, including support for Cisco Call Manager and VPN Concentrator 3000 (VPN c3000).

Batch command enhancement of Network Show Commands facility.

Ability to isolate and view PIX firewall configuration statements.

Summarizes syslog events by severity or user criteria for PIX firewalls.

Replacement of RogueWave libraries with equivalent CiscoWave libraries.

New five-year certificates used to sign JAR files.

Support for new devices (for a complete list of supported devices, refer to "Supported Devices" in the release notes) including the following:

Cisco Router 7400 Series (7401 ASR-BB, 7401 ASR-CP)

Cisco 7600 Series (7603, 7606, 7609)

Cisco Router 7304

PIX Firewall (506, 515, 520, 525, 535, 501, 506E, 515E)

Cisco ONS Series (ONS 15540 ESP)

Cisco 1700 Series (1710, 1760)

Integrated Access Device (IAD 2420)

Catalyst 6000 Series (6513)

Gigabit Switch Router (GSR) 12400 (12404, 12406, 12410, 12416)

Cisco RPM-PR

Cisco Aironet AP Series (340, 350)

Cisco 4000 Series (C4224)

Cisco Content Service Switch (CSS) 11000 Series (11050, 11080, 11150)

Network Analysis Module (Catalyst 6000 module)

Access Control List Manager 1.4 now provides:

Creating and editing named and numbered ACLs.

Options for saving configuration files to disk.

Support for optimizing ACL statements to eliminate redundancies.

Support for optimizing ACL statements based on hits count.

Printing of ACLs, ACEs, optimization details, and difference data.

Ability to back up ACL Manager data for disaster recovery using the integrated CiscoWorks Backup tasks.

SSH and SSL support for the ACL Manager client.

Full support for:

IP

IP_EXTENDED

IPX

IPX_EXTENDED

IPX_SAP

IPX_SUMMARY

RATE_LIMIT_MAC

RATE_LIMIT_PRECEDENCE

VACL IP, VACL IPX and VACL MAC ACLs.

Support for VACLs on Private VLANs.

Support for Catalyst OS releases 5.3 CSX through 7.1.

Support for Cisco IOS releases 10.3 through 12.2.

SNMP access to Cisco routers controlled through ACLs. ACLs can control and restrict packet filtering and line access, SNMP server access control, and SNMP access to a device, and can limit TFTP servers used via SNMP.

New device support, including:

Cisco 1710/50/51/60

Cisco 12404/06/16

Catalyst 6509, 6513, 6006/09 (Catalyst 6000 series switches running the native IOS are also supported)

uBR 7246VXR

uBR 10012

ESR 10005

ESR 10008, 7246

uBR 904/905/924

Cisco 7304, 800 series, (801/2/5), 7507mx, 7507z, 7513mx, 7513z

Cisco 2650, 2651

Cisco 7603, 7606, 7609

Catalyst 3550 series (3550-24, 3550-48, 3550-12T, 2950C-24).

Internetwork Performance Monitor 2.4 now provides:

Support for HTTP performance collector (for static URLs as targets of performance operations).

Support for viewing the IPM collector SAAs in the running configuration, by setting the ipm.env file's IPM-NVRAM_ENABLE to 1.

The ability to change the IPM database password and enable the administrative password during installation. It is strongly recommended that you enable the administrative password, to ensure the configuration is secured properly.

Improved graphing, including multi-graphing.

Path usage report, showing distribution paths taken between source and target.

Automatic baselining of collector thresholds.

Global edit of IPM operation applied to all IPM collectors.

Enhanced database export capabilities.

Improved IPM process startup time. The IPM process is now fine-tuned to start instantly.

Support for a new IPM Collector status: Operation Pending State for the IPM collector in the IPM main window now shows when IPM is in the process of configuring collectors.

Support to add a source or target using IP Address and Host Name. You no longer need to make the devices Reverse Address Resolvable.

Support for terminal server on Windows 2000.

Improved CiscoWorks2000 desktop integration, including launching IPM online help from the desktop.


Note For more details on new features, see the release notes for individual RWAN applications.


Bundle Contents

The following table lists the contents of the RWAN 1.2 bundle.

Product
Consisting of

CD One, 5th Edition

CD One, 5th Edition product installation CD

Release Notes for CD One, 5th Edition on Solaris

Release Notes for CD One, 5th Edition on Windows 2000

Resource Manager Essentials 3.4

Resource Manager Essentials 3.4 product installation CD

Release Notes for Resource Manager Essentials 3.4 on Solaris

Release Notes for Resource Manager Essentials 3.4 on Windows

Access Control List Manager 1.4

Access Control List Manager 1.4 product installation CD

Release Notes for ACL Manager 1.4 on Solaris and Windows

Internetwork Performance Monitor 2.4

Internetwork Performance Monitor 2.4 product installation CD

Release Notes for Internetwork Performance Monitor 2.4


Server Requirements

You can install the RWAN 1.2 bundle CDs on:

Solaris

Windows 2000

The following table provides the server requirements for installing all of the RWAN bundle CDs on a single server. Dual processor systems are required for hosting multiple management solutions on either software platform.

The requirements listed in the table are based on managing 500 devices with both RWAN and LAN Management Solution (LMS) loaded on a single server. If your RWAN applications are distributed on multiple servers or you have chosen not to install some of them, the minimum requirements may be less than those given in the table. If you are managing more than 500 devices or you are running additional Cisco or third-party applications on the servers, the requirements may be higher. Refer to the individual RWAN application installation guides for specific product requirements.

You can install RWAN 1.2 on the same server with other CiscoWorks2000 applications only if all these applications support CD One 5th Edition. For example: RWAN 1.2 can reside on the same server with LMS 1.2 or 2.1, but not LMS 1.1 or 2.0. CiscoWorks2000 solutions supporting different versions of CD One cannot reside on the same server because they share common resources, such as the Web server, common management desktop, and user security system. Users with large networks will usually find it more desirable to host the applications on separate servers. A table of server sizing recommendations is included in the RWAN and LMS documentation available online on Cisco.com.


Note Installing IPM 2.4 on a separate server is required in order to enable secure SSL/SSH communications among the RWAN components. See the "Installation Sequence" section.


Requirement Type
Windows 2000
Solaris

Hardware

IBM PC-compatible computer with 550 MHz or faster Pentium III (dual processor required for hosting multiple management solutions)

CD-ROM drive

Sun UltraSPARC 60 MP with 440 MHz or faster processor (dual processor required for hosting multiple management solutions)

Sun UltraSPARCIII (Sun Blade 1000 Workstation or Sun Fire 280R Workgroup Server) (dual processor required for hosting multiple management solutions)

CD-ROM drive

Memory (RAM)

1 GB RAM

1 GB RAM (UltraSPARCIII Workstation or UltraSPARC 60 MP)

2 GB RAM (UltraSPARCIII Server)

8 MB E-Cache (both)

Available disk drive space

9 GB minimum

2 GB virtual memory

9 GB, with 2 GB swap space (UltraSPARC 60 MP)

36 GB internal FC-AL disk drive (UltraSPARCIII Workstation)

Dual 36 GB internal FC-AL disk drives (UltraSPARCIII Server)

Software1

One of the following:2

Windows 2000 Server

Windows 2000 Professional edition with Service Pack 2

Solaris 2.7 or 2.83

1 CD One supports only the US English and Japanese versions of these operating systems. Set the default locale to US English.

2 Do not install on a FAT file system. This version of RWAN does not support Windows 2000 Advanced Server.

3 Please refer to the installation documentation for more information on required operating system patches.


Client Requirements

The following table provides the client requirements for the RWAN bundle.

Requirement Type
Minimum Requirement

System software and hardware1

Any one of these systems:

IBM PC-compatible computer with 300 MHz Pentium processor, 256 MB RAM, and 512 MB virtual memory; running Windows NT 4.0 (Workstation or Server) with Service Pack 6a, Windows 98, or Windows 2000 Server or Professional edition with Service Pack 2.

Sun UltraSPARC 10 with 333 MHz processor, 256 MB RAM, and 512 MB swap space; running Solaris 2.7 or 2.8.

IBM RS/6000 workstation with 256 MB RAM and 512 MB swap space, running AIX 4.3.3.

HP9000 series with 256 MB RAM and 512 MB swap space, running HP-UX 11.0. (RTM 1.3 is not yet supported by Cisco Systems on HP-UX clients; future support is planned.)

Color monitor with video card set to 256 colors.

Browser2

One of these browsers:

Solaris: Netscape Navigator 4.76

HPUX and AIX: Netscape Navigator 4.77, 4.78, or 4.79

Windows 98/NT/2000: Netscape Navigator 4.77, 4.78, or 4.79; Microsoft Internet Explorer 5.5 (with Service Pack 2), or 6.0.

1 Please refer to the installation documentation for individual RWAN applications for detailed information on required operating system patches.

2 Please refer to the installation documentation for individual RWAN applications for more information on required operating system patches, browser plug-ins, and Java Virtual Machine (JVM) versions.


Installation Sequence

The Routed WAN Management Solution consists of four CD-ROMs. In most circumstances, you must install them on the server in the following sequence:

1. CD One, 5th Edition (CD One)

2. Resource Manager Essentials (Essentials) 3.4

3. Access Control List Manager (ACL Manager) 1.4

4. Internetwork Performance Monitor (IPM) 2.4

If you want to enable SSL/SSH communications among the RWAN components, you must install IPM on a server separate from the other RWAN components. Installing IPM on a separate server is recommended, as it not only enables secure communications for other RWAN components, but also helps distribute server load for users with large networks. If you choose to install IPM on a separate server, you must install it with CD One, in the following order:

1. CD One, 5th Edition (CD One)

2. Internetwork Performance Monitor (IPM) 2.4


Note While it is possible to install IPM on a separate server without CD One, this is not recommended, as it will disable important IPM functions, including the Web reports and data export features.


You must install the software in this bundle on systems that meet specific requirements. You must configure client systems and some applications before use. The following sections provide basic installation and configuration tasks. For step-by-step procedures covering a variety of installations and information about all features, refer to the online help and to the documents shown in the "Related Documentation" section.

Before installing any of the software in this package:

Familiarize yourself with the tasks and other information in the following sections.

Remember to perform the tasks and steps in the exact order listed.


Caution If you are upgrading from a previous version of Essentials and have integrated Essentials with Netsys, please read the Netsys integration upgrade procedures in Installation and Setup Guide for Resource Manager Essentials on Windows, Chapter 2, "Before Installing CD One."

3  Install CD One, 5th Edition

Install CD One, 5th Edition, on Solaris

Installation takes approximately 30 minutes.


Note This procedure assumes you are doing a typical installation and are not integrating with a third-party NMS during installation. For custom installation and third-party NMS integration instructions, see Installation and Setup Guide for CD One on Solaris.



Step 1 As root, log in to the system on which you want to install CD One and mount the CD One CD-ROM on a local or remote CD-ROM drive.

Step 2 Start the installation script using either of the following methods:

For a local installation, enter:

# cd /cdrom/cdrom0/
#./setup.sh

For a remote installation, enter:

# cd remotedir
#./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

A message similar to the following may display:

Installation will create user casuser. Do you want to proceed with the 
installation?

Step 3 Casuser is the user who administers and maintains CiscoWorks2000 Server without having root privileges. Press Enter if you receive the casuser message.

The installation script adds the new user casuser and the new group casusers to the system.

A message displays asking you for the location where you want to install CD One.

Step 4 Press Enter to accept the default location, or enter a different directory. The installation script checks dependencies and system requirements.

Step 5 The installation script displays a message asking you to choose the components to be installed:

1) NMS Integration Utility to install only the Integration Utility. For information about the Integration Utility and third-party NMS integration, refer to Using CiscoView.

2) Common Management Foundation (CMF) Base Desktop to install a subset of CMF. Select this option only if the application you will be installing next requires the CMF Base Desktop and you do not want CiscoView or the NMS Integration Utility installed.

3) CiscoView to install only CiscoView.

4) CiscoView, NMS Integration Utility, and CMF to install all CD One components. This option is recommended for most systems.

Step 6 Enter the number corresponding to the option you want, or q to quit.

The installation script performs several preinstallation and dependency checks on your machine, including TCP/IP address resolution, TCP/IP port use, disk space, and RAM. These checks cause messages to appear on the screen.

The installation script displays prompts allowing you to change the default passwords for Admin user, Guest user, and the CMF and ANI database.

Step 7 Enter a new password, and confirm it. The installation script displays this message:

The Integration Utility will be installed now. The Integration Utility integrates 
Cisco device packages and Cisco applications into third-party SNMP management 
platforms. You can choose to integrate with a third-party SNMP management platform 
during this install or later.
Do you want to integrate with the third-party product now (y/n)?[n]

Step 8 Select one of the following:

n to integrate with a third-party NMS after installation. This is recommended to complete the installation quickly, and to avoid installation failure resulting from errors in third-party NMS integration. If you select n, go to Step 12.

y to integrate with a third-party NMS during installation. If you select y, installation continues.

Step 9 Select one of the following:

The adapter you want from the list of available adapters.

other to choose an adapter that is not listed. You will be prompted to enter the pathname of the adapter.

none to integrate after the installation is complete. If you select none, go to Step 12.

If you are installing only the Integration Utility, enter the CiscoWorks2000 Server name, protocol type (HTTP, HTTPS) and port number.

Step 10 Enter the HTTP browser location, or press Enter to accept the default location, /opt/netscape/netscape.

A message appears, asking if you want to enable download options from Cisco.com.

Step 11 Select one of the following:

n to disallow future upgrades from the Cisco web site.

y to enable future upgrades from the Cisco web site. Enter your Cisco.com user ID and password. If you do not have a user account and password on Cisco.com, contact your channel partner or enter a request on the standard Cisco.com web site (www.cisco.com).

Step 12 The installation continues. When installation is complete, unmount the CD-ROM. For detailed instructions, see the appendix "Mounting and Unmounting on Solaris" in Installation and Setup Guide for CD One on Solaris.


Note A warning message is displayed if obsolete Solaris patches are present on your system. Before running CD One, 5th Edition, download and install the latest recommended patches from the Sun web site.


If errors occurred during installation, check the installation log file /var/tmp/ciscoinstall.log. Each installation appends to this file. For detailed troubleshooting information, see the appendix "Troubleshooting the Installation" in Installation and Setup Guide for CD One on Solaris.

Step 13 Prepare the client system for use. See the chapter "Preparing to Use CD One" in Installation and Setup Guide for CD One on Solaris.


Install CD One, 5th Edition, on Windows

Installation takes approximately 30 minutes.


Note This procedure assumes you are doing a typical installation and are not integrating with a third-party network management system (NMS) during installation. For custom installation and third-party NMS integration instructions, see Installation and Setup Guide for CD One on Windows 2000.



Step 1 Log in as the local administrator on the system on which you want to install CD One.

Step 2 Insert the CD One CD-ROM into the CD-ROM drive.

If autorun is enabled in your system, the installation program window opens.

If autorun is not enabled in your system:

a. Select Start > Run... The Run dialog box appears.

b. Enter e:\autorun.exe, where e is your CD-ROM drive. The installation program window opens.

Step 3 Click Install to continue. The Welcome screen appears.

Step 4 Click Next to continue. The Setup Type dialog box appears.

Step 5 Select Typical. Click Next to continue. The Start Copying File dialog box appears, verifying current settings.

Step 6 Click Next to continue. The installation program checks dependencies and system requirements. The Requirements Verification dialog box appears.

Step 7 Click OK to continue. A message similar to the following may display:

Installation will create user casuser. Do you want to proceed with the 
installation?

Step 8 Casuser is the user who administers and maintains the CiscoWorks2000 Server without having root privileges. Press Enter or click Yes if you receive the casuser message.

The installation program adds the new user casuser and the new group casusers to the system.

A message displays asking you for the location where you want to install CD One.

Step 9 Press Enter to accept the default location or enter a different directory. The installation program checks dependencies and system requirements.

Step 10 The installation program displays a message asking you to choose install components. Select an option from the following list:

1—NMS Integration Utility to install only the Integration Utility. For information about the Integration Utility and third-party NMS integration, see Using CiscoView 5.4.

2—Common Management Foundation (CMF) Base Desktop to install a subset of CMF. Select this option only if the application you will be installing next requires the CMF Base Desktop and you do not want CiscoView or NMS Integration Utility installed.

3—CiscoView to install only CiscoView.

4—CiscoView, NMS Integration Utility, and CMF to install all CD One components. This option is recommended for most systems.

The installation program performs several preinstallation and dependency checks on your machine, then displays this message:

By default install will select random password for casuser. Do you want to change 
password for casuser?

Click Yes to change the password. The CiscoWorks2000 Change Password dialog box appears. Enter the password and confirm it.

The installation program displays prompts allowing you to change the default passwords for Admin user, Guest user, and the CMF and ANI database.

Step 11 Enter a new password, and confirm it. The Integration Utility dialog box appears.

Step 12 Select one of the following:

Later to integrate with a third-party NMS after installation. This is the recommended choice to complete the installation more quickly, and to avoid installation failure due to errors in the third-party integration. If you select Later, go to Step 15.

Now to integrate with a third-party NMS during installation.

Step 13 Select one of the following:

An adapter from the list of available adapters.

Other to choose an adapter that is not listed. You will be prompted to enter the pathname of the adapter.

None to integrate after the installation is complete. If you select None, go to Step 15.

If you are installing only the Integration Utility, enter the CiscoWorks2000 Server name, protocol type (HTTP, HTTPS), and port numbers.

A message appears, asking if you want to enable download options from Cisco.com.

Step 14 Select one of the following:

No to disable future upgrades from the Cisco web site.

Yes to enable future upgrades from the Cisco web site. Enter your Cisco.com user ID and password. If you do not have a user account and password on Cisco.com, contact your channel partner or enter a request on the standard Cisco.com web site (www.cisco.com).

Step 15 The installation continues.

A dialog box might display a list of services that are running. To stop the services and continue the installation, click Yes.


Caution You must restart your system when installation is complete to restart the processes.

Step 16 Prepare the client system for use. For detailed instructions, see the chapter "Preparing to Use CD One" in Installation and Setup Guide for CD One on Windows 2000.


Tip If errors occurred during CD One installation, view the installation log located in the root directory on the drive where the operating system is installed. The default is c:\cw2000_inXXX.log, where XXX is a three digit number. Each installation creates a new log that is saved as a different file; for example, c:\cw2000_in001.log. View the most recent log file for error messages.



4  Install Resource Manager Essentials 3.4

Be sure to install CD One, 5th Edition, before you begin installation of Essentials 3.4. See the "Installation Sequence" section.

Install Resource Manager Essentials 3.4 on Solaris

The Essentials installation takes approximately 30 minutes.

The installation script installs Essentials in the same location as CD One (/opt/CSCOpx by default) and starts CiscoWorks2000.


Step 1 As root, log in to the system on which CD One is installed, and mount the Essentials CD-ROM on a local or remote CD-ROM drive.

Step 2 Start the installation script using either of the following methods:

For a local installation, enter:

# cd /cdrom/cdrom0/
# ./setup.sh

For a remote installation, enter:

# cd remotedir
# ./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

The installation script checks for required patches and other dependencies and displays:

1) Resource Manager Essentials
2) Resource Manager Essentials Incremental Device Support
3) All of the above
Select one of the items using its number or enter q to quit [q]


Note Option 3 is the usual choice for new installations of Essentials 3.4. If you try to install only one of the components without the other already on your machine, the installation fails.


Step 3 Enter 3 and press Enter. The installation script checks dependencies and system requirements.

If there is not enough disk space to install Essentials and Incremental Device Support, the installation script displays an error message and stops.

If the minimum requirements are not met, the installation script displays an error message and continues with the installation.

Step 4 The installation script displays:

"For security reasons Cisco recommends that you change the default password for 
RME database. Do you want to change the RME Database Password?"

Step 5 Do one of the following:

Enter y to change the password.

When prompted to do so, enter the new password, then re-enter the password against the Confirm Password prompt.

Enter n to retain the old password.

The installation completes, and the system prompt appears.

Step 6 Unmount and eject the CD-ROM.


Install Resource Manager Essentials 3.4 on Windows

The Essentials installation takes approximately 30 minutes.

You can cancel the installation at any time by clicking Cancel at the bottom of any installation screen.

The installation program installs Essentials in the same location as CD One (C:\Program Files\ CSCOpx by default) and starts CiscoWorks2000.


Step 1 Log in as the local administrator on the system on which you installed CD One.

Step 2 Insert the Essentials CD-ROM into the CD-ROM drive.

If autorun is enabled in your system, the installation program window opens.

If autorun is not enabled in your system:

a. Select Start > Run... The Run dialog box appears.

b. Enter e:\autorun.exe, where e is your CD-ROM drive. The installation program window opens.

Step 3 Click Install to continue. The Unpacking CiscoWorks2000 Resource Manager Essentials screen appears. Then the Welcome screen appears.

Step 4 Click Next to continue. The Setup Type dialog box appears.

Step 5 Select Typical to install both Essentials and Incremental Device Support (IDS).


Note You must install both Essentials and IDS. If you try to install Essentials only, the installation will fail.


Step 6 Click Next to continue. The Start Copying Files dialog box appears.

Step 7 Click Next. The installation program checks dependencies and system requirements. The Requirements Verification dialog box displays the results of the requirements check and informs you whether the installation can continue.

Do one of the following:

If minimum requirements are met, click OK.

If recommended requirements are not met, an error message appears. To continue the installation, click OK.

The installation program window appears, displaying:

"For security reasons Cisco recommends that you change the default password for 
RME database. Do you want to change the RME Database Password?"

Step 8 Click one of the following:

Yes to change the password.

The CiscoWorks2000 Change Password dialog box appears. Enter the password in the Password field, then re-enter the password in the Confirm Password field.

No to retain the old password.

Step 9 The Setup screen appears, displaying installation progress while files are copied and applications are configured. Then the Setup Complete dialog box appears.

Step 10 Click Finish. Resource Manager Essentials 3.4 installation is complete.

Step 11 Remove the CD-ROM from the drive and restart the machine.


5  Install Access Control List Manager 1.4

Be sure to install CD One and Essentials before you begin installation of ACL Manager 1.4. See the "Installation Sequence" section. ACL Manager 1.4 runs on top of Resource Manager Essentials 3.4. The system requirements for ACL Manager are the same as those for Essentials, except where specifically noted. For details, see Installation Guide for ACL Manager, Software Release 1.4.

Install Access Control List Manager 1.4 on Solaris

Installation takes approximately 10 minutes.


Step 1 As root, mount the ACL Manager CD-ROM using either of the following methods:

Mount the CD-ROM on the local system.

Mount the CD-ROM on a remote Solaris system, then access the CD-ROM from the local system.

For mounting instructions, see the "Mounting and Unmounting on Solaris" appendix in Installation Guide for ACL Manager.

Step 2 Start the installation script using either of the following methods:

For a local installation, enter:

# cd /cdrom/cdrom0/
# ./setup.sh

For a remote installation, enter:

# cd remotedir
# ./setup.sh

where remotedir is the remote location where the CD-ROM is mounted.

Step 3 Enter y to agree to the terms of the copyright, then press Enter.

If Essentials is not installed, or if the correct version of Essentials is not installed, an error message appears and the installation script exits. To install Essentials, see the "Install Resource Manager Essentials 3.4 on Solaris" section.

If the correct version of Essentials is installed, the following message appears:

Select component(s) you wish to install (all/none/q)?[all]:

Step 4 At the installation prompt, enter all, then press Enter.

If Essentials is running, the installation script asks if you want to stop the CiscoWorks2000 Daemon Manager. Type y to continue installing ACL Manager. If you type n, the installation program exits.

The installation script displays the names of the server files being installed. ACL Manager is then registered in the CiscoWorks2000 data backup framework.

After the installation is complete, the installation script restarts the CiscoWorks2000 Daemon Manager.


Install Access Control List Manager 1.4 on Windows

Installation takes approximately 10 minutes. You can cancel the installation at any time by clicking Cancel at the bottom of any installation screen.


Step 1 Log in as the local administrator on the system on which you want to install ACL Manager, close all applications, and insert the ACL Manager CD into the CD-ROM drive.

Step 2 Launch Windows Explorer, and double-click the CD-ROM drive icon.

Step 3 Double-click the setup.exe icon.

If Essentials is not installed, or if the correct version of Essentials is not installed, the setup program exits with an appropriate message. To install Essentials, see the "Install Resource Manager Essentials 3.4 on Windows" section.

If the correct version of Essentials is already installed, the Welcome dialog box appears.

Step 4 In the Welcome dialog box, click Next.

Step 5 In the User Information dialog box, accept the default name and company or enter new data.

Step 6 Click Next. The installation program displays the directory where ACL Manager will be installed.

Step 7 Click Next. If Essentials is running, the installation program asks if you want to stop the CiscoWorks2000 Daemon Manager. Click Yes to continue installing ACL Manager. If you click No, the installation program exits.

If you clicked Yes, the installation program stops the CiscoWorks2000 Server Daemon Manager, and the Start Copying Files Window appears. After all files are copied, the ACL Manager Program settings are modified. ACL Manager is then registered in the CiscoWorks2000 data backup framework. The install program displays a message, informing you that the CiscoWorks2000 Daemon Manager is starting.

Step 8 To complete the installation, click Finish in the Setup Complete dialog box.


6  Install Internetwork Performance Monitor 2.4

Be sure to install CD One, Essentials and ACL Manager before you begin installation of IPM 2.4 on the same server as the other RWAN components. If you are installing IPM on a separate server, be sure you have installed CD One before you begin installation of IPM 2.4. See the "Installation Sequence" section.

Install Internetwork Performance Monitor 2.4 on Solaris

Installation takes approximately 15 minutes.


Step 1 Before you begin the installation:

Make sure your Solaris system meets the requirements listed in the "Server Requirements" section.

Determine the location of the Netscape Communicator executable file. You will be prompted for the full path to this file during installation. The default path is /opt/netscape/netscape.

Step 2 Log in as the root user.

Step 3 Insert the IPM CD-ROM into the CD-ROM drive and, if necessary, mount the CD-ROM drive.

Step 4 Start the installation script by entering the following at the command prompt:

# ./setup.sh

Step 5 When the installation script menu appears, select one of the following:

To read the latest information about IPM in the Readme file, enter 1 and press Enter. The Readme file contains the latest information about IPM.

To install both the IPM server and client, enter 2 and press Enter.

To install the IPM client only, enter 3 and press Enter.

Step 6 When you select option 2 or 3, the installation script attempts to locate the Netscape Communicator browser. Continue as follows:

If the installation script locates the browser successfully, go to Step 7.

If it cannot locate the browser, the script will prompt you for the path. To accept the default path, press Enter. To specify a path other than the default, type the full path (including filename) where the executable file is located, then press Enter.

Step 7 The installation script determines whether your system meets the requirements for running IPM.

If your system meets the requirements for IPM, the following prompt appears:

Do you want to change the IPM Database Password [y] ->

Note If you have selected to install IPM Server or IPM Server and client, the script prompts you to enter database and administrative passwords.


Step 8 Do one of the following:

Enter y or press Enter to set the new database password. Enter the new database password. The password is case sensitive, should begin with an alphabetic character, and can contain a maximum of 15 alphanumeric characters.

Enter n to retain the database password. By default, the database password is retained.

You can change the database password after the installation is complete, using the command ipm dbpassword.

When you are finished, the installation script displays the following message:

It is strongly recommended that you ENABLE the Administrative Password, for 
securing the IPM configuration.
Do you want to enable the IPM Administrative Password [y] ->

Step 9 Do one of the following:

Enter y or press Enter to enable the administrative password. Enter the new administrative password. The password is case sensitive, should begin with an alphabetic character, and can contain a maximum of 15 alphanumeric characters.

Enter n to disable the administrative password.


Caution It is strongly recommended that you enable the administrative password, in order to secure the IPM configuration properly. You can enable the administrative password after the installation is complete, using the command ipm password.

When you are finished, the installation script displays the following prompt:

Do you want the Express Install (y/n)? [Y]

Step 10 Do one of the following:

Enter y or press Enter to select Express Install, which installs IPM using all default settings.

Enter n to select standard installation, which prompts you for additional information such as port numbers, product path, and filename.

If your system does not meet all the requirements for IPM, the installation script proceeds with the standard installation and prompts you for information such as port numbers and Netscape executable path.

Step 11 Verify that the installation completed successfully by viewing the messages displayed at the end of the installation and by viewing the installation log. The installation log path is specified at the end of the installation script.

After IPM is successfully installed, the following IPM start-up menu appears.

**********************************************************************
*                           Cisco  Systems                           *
*      +          +                                 +          +     *
*      |          |          Internetwork           |          |     *
*     +|+        +|+      Performance Monitor      +|+        +|+    *
*   +|||||+    +|||||+                           +|||||+    +|||||+  *
* ++|||||||++++|||||||++    Startup Options    ++|||||||++++|||||||++*
* Empowering     The        ===============     Internet   Generation*
**********************************************************************
1) Start IPM Server and Client
2) Start IPM Server Only
3) Exit Setup

Please choose an option -> 

Step 12 Start IPM by entering 1 or 2 and pressing Enter.


Install Internetwork Performance Monitor 2.4 on Windows

Installation takes approximately 15 minutes.


Step 1 Log in as the administrator.

Step 2 Insert the IPM CD-ROM in the CD-ROM drive on the workstation.

The IPM program files are automatically extracted from the CD-ROM. When all the files are extracted, the Internetwork Performance Monitor Setup window appears.


Note If the setup window does not appear automatically when you insert the CD-ROM, go to the root directory and run the ipmfull.exe command. If you are having trouble reading the CD-ROM, make sure your CD-ROM drive is compliant with the ISO 9660 standard.


Step 3 Click Next. The License Agreement window appears.

Step 4 Click Yes. The Setup Type window appears.

If you are installing on a Windows 98 or Windows NT machine, you can install only the IPM client, and the Select Program Folder window appears instead. Go to Step 7.

Step 5 Specify whether you are installing the IPM server, the IPM client, or both:

To install both, select IPM Client & Server, then click Next.

To install only the IPM client, select IPM Client, then click Next.

To install only the IPM server, select IPM Server, then click Next.

The Choose Destination Location window appears.

Step 6 Accept the default location, or browse to find a location, then click Next. The Select Program Folder window appears.

Step 7 Accept the default installation folder, enter a new folder name, or browse to find a folder. Then click Next. The Select IPM Server Configuration window appears.

Step 8 Complete the fields in the Select IPM Server Configuration window as follows:

In
Enter
Note

DbPort

The port number for the IPM server database. The default port number is 44341/tcp.

This field appears only if you are installing the IPM server or server and client.

ServerHost

The name of the host on which the IPM server software is installed.

This field appears if you are installing the IPM client only.

ServerPort

The IPM server port number.

The default is 44342/udp.

WebPort

The IPM web port number.

The default is 1744/tcp.


Step 9 Click Next.

If you have chosen to install IPM server or IPM server and client, the IPM Database Password window appears. Go to Step 10.

If you have chosen to install the IPM client only, the Start Copying Files window appears. Go to Step 13.

Step 10 With the Database Password window displayed, select one of the following:

Yes to enter a new IPM database password. Enter the new database password. The password is case sensitive, should begin with an alphabetic character, and can contain a maximum of 15 alphanumeric characters.

No to retain the database password. By default, Database password is retained.


Note You can change the database password after the installation is complete, using the command ipm dbpassword.


Step 11 Click Next. The IPM Administrative Password window appears. Select one of the following:

Yes to enable the administrative password. Enter the new administrative password. The password is case sensitive, should begin with an alphabetic character, and can contain a maximum of 15 alphanumeric characters.

No to disable the Administrative password.


Caution It is strongly recommended that you enable the administrative password, in order to secure the IPM configuration properly. You can enable the administrative password after the installation is complete, using the command ipm password.

Step 12 Click Next. IPM prompts you to confirm your choices, and the Start Copying Files window appears.

Step 13 Click Next. The Setup Status window appears and the files are copied.

Step 14 After all of the files have been copied, the setup program prompts you to enable regular unattended backups of the IPM database. If you want to enable this feature, click Yes.

The InstallShield Wizard Complete window appears. Installation is complete.

Step 15 When installation is complete, the setup program prompts you to read the Readme file. The Readme file contains the latest information about IPM. To view the Readme file, select the Readme checkbox and click Finish.

Step 16 Remove the CD-ROM from the drive.



Tip If you are installing the IPM client on Windows 98, remove the CD-ROM from the workstation's drive before rebooting. If you do not, or you remove and then reinsert the CD-ROM, the setup program will run and prompt you to uninstall the IPM client.


7  Where to Go Next

This section contains the following:

Related Documentation

Obtaining Documentation

Obtaining Technical Assistance

Related Documentation

For information about using, installing, and troubleshooting the products within the RWAN bundle, see the sources of information listed in the following table.


Note While every effort has been made to validate the accuracy of the printed and electronic documentation, you should review the RWAN documentation on Cisco.com for any updates.


To learn
more about...
See this document
Printed Copy in Package 1
PDF on Product CD 2
PDF 2 and HTML on Cisco.com
Online Help, PDF 2

Features, tasks, and troubleshooting

User Guides:

Using CiscoView 5.4 (DOC-787117=)

User Guide for CiscoWorks2000 Server (DOC-7814072=)

User Guide for Resource Manager Essentials (DOC-781154=)

User Guide for ACL Manager, Software Release 1.4 (DOC-7814159=)

User Guide for Internetwork Performance Monitor, Software Release 2.4 (DOC-7811009=)

No

Yes

Yes

Yes

Installation instructions (typical and custom)

Installation Guides:

Installation and Setup Guide for CD One, 5th Edition on Windows 2000 (DOC-7814068=)

Installation and Setup Guide for CD One, 5th Edition on Solaris (DOC-7814069=)

Installation and Setup Guide for Resource Manager Essentials on Windows 2000 (DOC-7813991=)

Installation and Setup Guide for Resource Manager Essentials on Solaris (DOC-7813990=)

Installation Guide for ACL Manager, Software Release 1.4 (DOC-7814158=)

Installation Guide for Internetwork Performance Monitor, Software Release 2.4 (DOC-7811010=)

No

Yes

Yes

No

Product's known severity 1, 2, and 3 bugs

Release Notes:

Release Notes for CD One, 5th Edition on Windows 2000

Release Notes for CD One, 5th Edition on Solaris

Release Notes for Resource Manager Essentials 3.4 on Windows 2000

Yes

No

Yes

No

Product's known severity 1, 2, and 3 bugs (continued)

Release Notes:

Release Notes for Resource Manager Essentials 3.4 on Solaris

Release Notes for ACL Manager 1.4 on Solaris and Windows

Release Notes for Internetwork Performance Monitor 2.4

       

Typical installation for the RWAN bundle

Quick Start Guide (this document)

Quick Start Guide for the Routed WAN Management Solution 1.2

Yes

No

Yes

No

1 You can order printed copies of individual documents using the "DOC-" number shown next to the title of the document in this table and the sources listed in "Ordering Documentation" below. Titles shown without a "DOC-" number cannot be ordered in printed form.

2 PDFs on product CD-ROMs are stored in the CD's Documentation directory. All PDF files require use of Adobe Acrobat Reader 4.0 or later.


Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation

In addition to individual titles, you can order a complete set of Cisco hardcopy user guides for the products in this version of the Routed WAN Management Solution, using the part number CWDOC-RWAN-LMS, from the following sources:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace: http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store: http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Feedback at the top of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

Streamline business processes and improve productivity

Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL: http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.