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CiscoWorks Routed WAN Management Solution

Read Me First -- Routed WAN Management Solution 1.1 (Maintenance Kit)

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Read Me First—RWAN Management Solution, Release 1.1, March Update

Table Of Contents

Read Me First—RWAN Management Solution, Release 1.1, March Update

Statement of Use

What the Bundle Contains

Bundle Changes

CiscoWorks2000 CD One, 4th Edition

Resource Manager Essentials 3.3

Access Control List Manager 1.3

NetScout nGenius Real-Time Monitor 1.3

Internetwork Performance Monitor 2.3

Installation Prerequisites

Installing the Bundle

Getting Started

Related Documentation

Ordering Additional Documentation


Read Me First—RWAN Management Solution, Release 1.1, March Update


Routed WAN Management Solution (RWAN) Release 1.1 provides updates to the RWAN component applications. Your path for installing these updates may vary, depending on the RWAN components you have previously installed. If you are planning to install one of the RWAN components for the first time, we recommend that you use the version on the CD-ROM in this kit, and read the requirements for that component.

Statement of Use

This release of the RWAN bundle contains product CDs that are compatible with both Solaris and Windows. These CDs allow you to use the RWAN bundle in the operating system environment of your choice. Your purchase authorizes you to use the RWAN bundle in a single installation. You are authorized to install each RWAN bundle component (CD One, Essentials, ACL Manager, IPM, and RTM) on one server.

If you must distribute components to other servers to meet application-specific or server performance requirements, you are authorized to install additional instances of CD One, 4th Edition, to host them. To install multiple instances of any other RWAN bundle component at any site, including a backup site, you must purchase additional copies of the complete RWAN bundle product.

What the Bundle Contains

The Routed WAN Management Solution (RWAN) maintenance kit contains:

CiscoWorks2000 CD One, 4th Edition (CD One)—CiscoWorks2000 Server and CiscoView 5.3 provide common web services and support for third-party network management solutions, as well as real-time views of networked Cisco Systems devices. (A CD One Update CD, containing important Java updates.)

Resource Manager Essentials 3.3 (Essentials)—Web-enabled administration tool for simplifying the device software and configuration management of Cisco routers and switches.

Access Control List (ACL) Manager 1.3—Web-based application for optimizing and managing the access lists of Cisco devices.

NetScout nGenius Real-Time Monitor 1.3 (RTM)—Web-based tool designed to manage and monitor the packets, application and protocol traffic in the network. It provides tools for troubleshooting and monitoring traffic thresholds. This client-server network management solution is offered to Cisco Systems customers in cooperation with NetScout Systems, Inc.

Internetwork Performance Monitor (IPM) 2.3—Network response time and availability troubleshooting tool.

You can install any of these products to enhance your network service.


Note In addition to the enclosed paper documents, PDF versions of product documentation are available on the product CDs. Refer to the installation instructions for individual products and print out the relevant documentation before proceeding with the installation. You can also order printed copies of documentation using the sources in the "Ordering Additional Documentation" section.


Bundle Changes

This section highlights the major updates available for each of the components of the RWAN solution. Refer to the Release Notes accompanying individual products for detailed information.

CiscoWorks2000 CD One, 4th Edition

CiscoWorks2000 CD One, 4th Edition provides:

Enhanced installation and runtime system security.

Improved performance for navigating between applications.

Improved responsiveness of data collection processes.

Full support for the English and Japanese versions of Netscape and Internet Explorer.

Supports discovery of Cisco Voice Applications and Servers.

Choice of same-server or existing-to-new server upgrades. Both preserve existing network data and user preferences.

Support for several new Cisco devices, Cisco IOS extended features, and selected Cisco voice applications.

Patch CD for addressing Java interfaces used to transfer screens to browsers.

CiscoView 5.3 provides:

Web-based Package Support Updater for scheduled and on-demand device support downloads from CCO.

Device list import for rapid loading and subsequent access to devices.

Remote upgrade of user preferences and device packages from previous versions of CiscoView.

New progress indicator providing status feedback on task execution.

Performance improvements in the Monitor and Configuration menus.

Package enhancements for several Cisco products, including: Rtr2500(1.3), Rtr7000(7.0), Rtr3600(7.0), Rtr2600(7.0), Cat4000(1.5), Cat5000(1.4), Cat5500(1.4), Cat2900XL(2.1), Cat3500XL(3.1), AS5350(1.0), AS5300(4.0), AS5800(5.0), IAD2400(1.0), URM(1.0), ubr7200(4.0).

Resource Manager Essentials 3.3

Resource Manager Essentials (Essentials) now supports new devices (see "Supported Devices" in the Release Notes) and new custom inventory reports, including the:

Serial Number report, which displays information about the devices in a selected view that have user-entered or discoverable serial numbers.

Service Assurance Agent (SAA) report, which displays information about devices running versions of IOS that support SAA. (SAA is an IOS feature that measures Round Trip Response time.)

Essentials Syslog Analysis now supports messages coming from the WorkFlow application on Cisco Media Convergence servers.

Access Control List Manager 1.3

Access Control List Manager 1.3 provides:

Support for TFTP transfer of configuration commands to devices. This option is available in addition to the existing Telnet protocol option. TFTP support improves the download time of configuration commands.

Ability to save a copy of the configuration commands being downloaded to devices, as files, to a local directory in the system.

Save In Dialog Box to save the configuration file. You can specify the location to save the configuration file on the CiscoWorks 2000 server at runtime.

Support for devices running Cisco IOS Releases 10.3 through 12.1 and Catalyst OS Releases 5.3 through 5.5.

Support for new devices (see "Devices Supported" in the ACL Manager 1.3 Release Notes).

NetScout nGenius Real-Time Monitor 1.3

A new web-based client-server network management solution offered to Cisco Systems customers in cooperation with NetScout Systems, Inc. nGenius Real-Time Monitor (RTM) provides traffic monitoring and troubleshooting for a wide range of NetScout LAN and WAN probes, Cisco Network Analysis Modules, and Cisco Catalyst Switch products running Mini-RMON. Real-Time Monitor also:

Offers a TrafficDirector replacement option. In this role, RTM provides linkage and launch capability from the CiscoWorks2000 desktop, and uses the CiscoWorks2000 navigational model and browser support.

Monitors Voice and VPN traffic for these characteristics: GRE, IP Sec, VoIP, VoFR.

Allows import of device information from TrafficDirector or Resource Manager Essentials, permitting a consistent view of the network and a minimum of redundant processes.

Can be installed locally or remotely with other CiscoWorks2000 solutions or an existing TrafficDirector installation.

Includes device support for most Cisco devices, including those supported in TrafficDirector versions 5.5 through 5.8.2.

Offers support for CatOS 5.5 and 6.1. Cat 5K, and enhanced Cat6K NAM (41 protocol domains).

Internetwork Performance Monitor 2.3

Internetwork Performance Monitor provides:

Support for Web browser based IPM client in Netscape 4.75 on Windows 2000 Professional and Windows 2000 Server with Service Pack 1.

Support for Internet Explorer 5.5 on Windows 2000 Professional and Windows 2000 Server with Service Pack 1.

Support for remote upgrade.

Facility to change the database password.

Installation Prerequisites

Table 1 and Table 2 summarize the minimum server and client requirements for installing the RWAN bundle. The requirements listed are based on managing 500 devices on Essentials and all applications hosted on a single server.

If your RWAN applications are distributed on multiple servers or you have chosen not to install some of them, the minimum requirements for your environment may be less than those given in these tables. Refer to the individual Installation Guides for specific product requirements.


Note You can upgrade the product before or after you upgrade the operating system. However, if you upgrade the product first, you will not see operating system patch- or Service Pack-related warnings.


Table 1 lists the minimum server system requirements.

Table 1 Server System Requirements

Requirement
Windows 2000 and
Windows NT Server
Solaris Server

Hardware

IBM PC-compatible computer with 550 MHz or faster Pentium III processor—dual processor required for hosting multiple management solutions

CD-ROM drive

Sun UltraSPARC 60 MP with 450 MHz or faster processor—dual processor required for hosting multiple management solutions

CD-ROM drive

Memory (RAM)

512 MB

512 MB

Available disk space

6 GB minimum

1 GB virtual memory

6 GB minimum

1 GB swap space

Software

Windows NT 4.0 Server or Workstation with Service Pack 6a, Windows 2000 Server or Professional edition with Service Pack 11

Solaris 2.6 or 2.7

1 Do not install on a FAT file system.


Table 2 lists the minimum client system requirements.

Table 2 Client System Requirements

Requirement Type
Minimum Requirement

System software and hardware1

Any one of these systems:

IBM PC-compatible computer with 300 MHz Pentium processor with 256 MB RAM and 512 MB virtual memory, running Windows NT 4.0 Workstation or Server with Service Pack 6a, Windows 98, Windows 2000 Server or Professional edition with Service Pack 1.

Sun UltraSPARC 10 with 333 MHz processor with 256 MB RAM and 512 MB swap space, running Solaris 2.6 or 2.7.

IBM RS/6000 workstation with 256 MB RAM and 512 MB swap space, running AIX 4.3.3.

HP9000 series with 256 MB RAM and 512 MB swap space, running HP-UX 11.0. (RTM 1.3 is not yet supported by Cisco Systems on HP-UX clients; future support is planned.)

Color monitor with video card set to 256 colors

Web browser

One of these web browsers:

Microsoft Internet Explorer 5.5 with Service Pack 1 (supported only on Windows systems).

Netscape Navigator 4.75 (supported on all platforms).

1 ACL Manager 1.3 and IPM 2.3 are supported only on Solaris and Windows clients.


Installing the Bundle

Before installing any of the software in this package:

Familiarize yourself with the procedures and other information given in Table 3.

For each task, read the documents listed in the For Detailed and Custom Installation column.

Perform the installations in the exact order listed.

Before you begin the installation process, ensure that the recommended hardware requirements are met.


Note You must install CD One before installing any other applications.



Caution Back up your data before you begin an upgrade.

Table 3 Order of Installation or Upgrade

Task
For Detailed and Custom Installation, Refer to:

1. Install CiscoWorks2000 CD One (4th Edition). This typically takes about 40 minutes.

Installing and Setting Up CiscoWorks2000 CD One, 4th Edition.

2. When the standard installation of this component is complete, a CD CD should be installed. This patch addresses Java issues used to view information generated by various LMS applications.

Release Notes for CiscoWorks2000 CD One, 4th Edition for any last-minute updates.

3. Install Resource Manager Essentials 3.3 on the server. This typically takes about 30 minutes.

Installing and Setting Up Resource Manager Essentials.

Release Notes for Resource Manager Essentials 3.3 for any last-minute updates.

4. Install IPM 2.3 on the server. This typically takes about 15 minutes.

Internetwork Performance Monitor Installation Guide.

Release Notes for Internetwork Performance Monitor for any last-minute updates to the installation instructions.

5. Install ACL Manager 1.3 on the server. This typically takes about 5 minutes.

Installing Access Control List Manager.

Release Notes for ACL Manager for any last-minute updates to the installation instructions.

6. Install RTM 1.3 (three CD-ROMs) on the server in this sequence:

a. Real-Time Monitor.

b. Packet Analyzer Decode Engine.

c. Applications on Third party Applications CD-ROM.

This typically takes 5 to 15 minutes.

Supplement and Release Notes for NetScout nGenius Real-Time Monitor Release 1.3 (Cisco document).

nGenius Real-Time Monitor 1.3 Release Notes (NetScout document).

Real-Time Monitor Installation Guide (NetScout document).


Getting Started

Table 4 shows the tasks you must complete before you use the applications.

Table 4 Getting Started

Task
Refer to:

1. Set up the CiscoWorks2000 Server.

Getting Started with the CiscoWorks2000 Server

2. Prepare to use CD One.

Installing and Setting Up CiscoWorks2000 CD One, 4th Edition

3. Prepare to use Resource Manager Essentials.

Installing and Setting Up Resource Manager Essentials

4. Prepare to use Internetwork Performance Monitor.

Internetwork Performance Monitor Installation Guide

5. Prepare to use Access Control List (ACL) Manager.

Installing Access Control List Manager

6. Prepare to use nGenius Real-Time Monitor.

Real-Time Monitor Installation Guide (NetScout document)

Real-Time Monitor Configuration Guide (NetScout document)

Getting Started with Traffic Monitor (NetScout document)

Getting Started with NetScout Packet Analyzer (NetScout document)


Related Documentation

The following paper documentation ships with RWAN:

Installing and Setting Up CiscoWorks2000 CD One, 4th Edition

Installing and Setting Up Resource Manager Essentials

Installing Access Control List Manager

Internetwork Performance Monitor Installation Guide

Supplement and Release Notes for NetScout nGenius Real-Time Monitor Release 1.3 (Cisco document)

nGenius Real-Time Monitor 1.3 Release Notes (NetScout document)

Real-Time Monitor Installation Guide (NetScout document)

Release Notes for CiscoWorks2000 CD One, 4th Edition

Release Notes for Resource Manager Essentials 3.3

Release Notes for ACL Manager 1.3

Release Notes for Internetwork Performance Monitor 2.3

The following related documentation is also available as PDF files on the product CD-ROMs and on Cisco.com:

Getting Started with the CiscoWorks2000 Server

Using CiscoView 5.3

Using Resource Manager Essentials

Using ACL Manager

Internetwork Performance Monitor User Guide

nGenius Instrumentation Overview

Real-Time Monitor Configuration Guide

Getting Started with NetScout Packet Analyzer


Note Adobe Acrobat Reader 4.0 is required to view PDF files.


Online help is available from within the product.

Ordering Additional Documentation

You can order a complete set of Cisco hardcopy user guides for the products in this version of the RWAN Management Solution using the part number CWDOC-RWAN-LMS, as follows:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Non-registered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408-526-7208 or, in North America, by calling 800-553-NETS(6387).

Contact NetScout Systems directly to order hardcopies of the Real-Time Monitor documents.