Cisco Building Broadband Service Manager

RN-14: Cisco BBSM 5.1 Microsoft IIS Rollup Patch 5207

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Release Notes for Cisco BBSM 5.1 Microsoft IIS Cumulative Patch

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Release Notes for Cisco BBSM 5.1 Microsoft IIS Cumulative Patch




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Release Notes for Cisco BBSM 5.1 Microsoft IIS Cumulative Patch

November 2002

These release notes describe the Cisco Building Broadband Service Manager (BBSM) 5.1 Microsoft IIS cumulative patch (MSIISRollup.exe), which is also known as Patch 5207. The purpose of this patch is to install the latest Microsoft Internet Information Server (IIS) security patches.

Note The most current Cisco documentation for released products is available on Cisco Connection Online (CCO) at Online documents may contain updates and modifications made after the paper documents are printed.




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MSIISRollup.exe can be installed on BBSM 5.2, build 1.0, and any build of BBSM 5.1 with any level of patches applied.

MSIISRollup.exe corrects the following vulnerabilities on the BBSM server running IIS 5.0:

Out of process privilege elevation

WebDAV denial of service

Script source access

Cross-site scripting in IIS administrative pages

Reduced server availability

This patch eliminates other vulnerabilities as well. For additional information, refer to Microsoft Security Bulletin MS02-062 at this website:

Note MSIISRollup.exe is cumulative and supersedes the patches that are provided in Microsoft Security Bulletin MS02-028 and MS02-018.


BBSM service packs and patches can be installed locally onto any BBSM server. They can also be installed onto multiple BBSM servers that have Internet access from another computer in a remote location.

Caution This patch disconnects all client sessions. Do not install this patch on any BBSM server that does not have Microsoft Service Pack 2 (SP2) or Microsoft Service Pack 3 (SP3) installed.

Since this is a IIS patch, Internet service will be interrupted during the installation, and you will not see a success message upon completion. You will see different messages depending on whether you are connecting to the BBSM server through the internal or external network. When you connect from the internal network, you will see this message or something similar indicating that a communication error has occurred: HTTP proxy reports: (The specified network name is no longer available.)

When you connect from the external network, you will see this message: The page cannot be displayed... The operating system and browser version that you are using can also affect the type of message that you see. In either case, the connection to the server is lost; however, the patch installation continues, and the server restarts upon completion.

Note For remote installations, you must wait approximately 5 to 10 minutes or however long it normally takes for the server to restart and for the atdial service on your server to initialize. If you are using the Windows 2000 (SP2 or later) or Windows XP operating systems to install the patch remotely, the ASP files load very slowly. To prevent this, uncheck the Client for Microsoft Networks check box in the NIC Properties window.

Use this procedure to install MSIISRollup.exe onto your BBSM server:

Step 1 Using your Internet Explorer (IE) web browser, go to the Cisco BBSM 5.1 Software Download website at

Note Because of some known issues and incompatibilities with Netscape Navigator, you must use the IE browser when using the WEBpatch feature.

Step 2 Download MSIISRollup.exe to a temporary location on your computer.

For a local BBSM installation, go to Step 5.

For a remote BBSM installation, continue with Step 3.

Step 3 In the IE browser Address field, type http://<ext_NIC_addr>:9488/www, where <ext_NIC_addr> is the external NIC address of the remote BBSM server. For example, type, and press Enter.

Step 4 Log on with your username and password. The remote BBSM Dashboard appears.

Note You must have administrator privileges to log on. Do not enter any information in the Domain field.

Step 5 From the BBSM Dashboard, use the WEBpatch utility to install this patch.

Refer to the Cisco BBSM 5.2 User Guide for instructions on installing and transferring BBSM patches.

Note After the installation is complete, you can verify that the patch was installed. From a remote location, access the BBSM Dashboard, and click WEBpatch. Click the Patch Log tab. From the Patches drop-down menu, select 5207. If you see CPatchUtil::InstallPatch started, MSIISRollup.exe was successfully installed.

From the local BBSM server, choose My Computer > Control Panel > Add/Remove Programs. If you see Windows 2000 Hotfix (Pre-SP4) [See Q327696 for more information], MSIISRollup.exe was successfully installed.

Related Publications

The following documents provide complete information about BBSM:

Cisco BBSM 5.1 and BBSD Installation Guide (order number DOC-7812741=)

Cisco BBSM 5.1 Software Configuration Guide (available on

Cisco BBSD (Director) Software Configuration Guide (available on

Cisco BBSM 5.1 SDK Developer Guide (available on

Cisco BBSM Hardware Assembly Guide (order number DOC-7812740=)

Requires Immediate Attention Card for Cisco BBSM Server (order number DOC-7813057=)

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