Table Of Contents
Supported Syslogs and Traps in
Cisco Broadband Access Center 3.5 and 3.5.1
Revised: March 31, 2010, OL-22189-01
This document provides the detailed information about the traps and syslogs supported in
Cisco BAC 3.5 and 3.5.1 releases.
This document includes the following sections:
Cisco BAC provides basic SNMP v2-based monitoring of the RDU and DPE servers. The Cisco BAC SNMP agents support SNMP informs and traps, collectively called notifications.
You can configure an SNMP agent on the DPE by using snmp-server CLI commands. For additional information of the commands, see Cisco Broadband Access Center DPE CLI Reference 3.5.
You can configure an SNMP agent on the RDU by using the snmpAgentCfgutil.sh tool. For information about configuring SNMP agent on the RDU using snmpAgentCfgutil.sh tool, see Cisco Broadband Access Center Administrator's Guide, Release 3.5.
Table 1 lists the RDU SNMP traps.
Table 1 Cisco BAC RDU SNMP Traps
Syslog Alerts and Messages
Cisco BAC generates alerts through the Solaris syslog service. Syslog is a client-server protocol that manages the logging of information on Solaris. Cisco BAC syslog alerts are not a logging service; they provide a notification if a problem exist, but do not necessarily define the specific cause of the problem. You might find this information in the appropriate Cisco BAC log files. For more information on Cisco BAC logging events see Cisco Broadband Access Center Administrator's Guide, Release 3.5.
This section describes the alerts generated from the Cisco BAC components:
When Cisco BAC generates an alert message, the format is:
•XXX—Identifies the facility code, which can include:
–RDU (Regional Distribution Unit)
–DPE (Device Provisioning Engine)
–AGENT (rduSnmpAgent or dpeSnmpAgent)
•#—Identifies the severity level in use. The three levels of alert are:
–1—Identifies an alert
–3—Identifies an error
–4—Identifies and informational message
•###—Identifies the numeric error code.
•Message—Provides the alert text or message.
Whenever an RDU syslog alert is sent, additional details (if any) can be found in the log file, BPR_DATA/rdu/logs/rdu.log.
Table 2 lists the RDU Alerts.
Table 2 Cisco BAC RDU Syslog Alerts
Whenever a DPE syslog alert is sent, you can find additional details in the DPE logs.
You can use the show log command to access the DPE logs. For additional information, see Cisco Broadband Access Center DPE CLI Reference, Release 3.5.
Some DPE errors are also propagated to the RDU server log files. You can find these in the BPR_DATA/rdu/logs/rdu.log file.
Table 3 lists the DPE syslog alerts.
Table 3 Cisco BAC DPE Syslog Alerts
Whenever the process watchdog sends a syslog alert, you can find error details (if any) in the BPR_DATA/agent/logs/agent_console.log file and the log files corresponding to the specific component mentioned in the alert (if any). For example, if you receive an alert similar to The rdu unexpectedly terminated, you would check the RDU server log file (BPR_DATA/rdu/logs/rdu.log) for additional information.
Table 4 lists the process watchdog alerts:
Table 4 Process Watchdog Alerts
The [component] variable presented in the process watchdog alerts list shown in Table 4 represents any of these component values:
This release of the Cisco BAC product is supported by the following documents:
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