Cisco IOS XR System Error Message Reference Guide, Release 4.2.x
License Messages
Downloads: This chapterpdf (PDF - 377.0KB) The complete bookPDF (PDF - 68.41MB) | Feedback

License Messages

Table Of Contents

License Messages

ASR9K_LICENSE Messages

GSR_LCLM_SHOW Messages

LCLICMGR Messages

LICCMD Messages

LICLIB Messages

LICMGR Messages


License Messages


This section contains all License related System Error Messages.

ASR9K_LICENSE Messages

Error Message     
 
    
    
   

%LICENSE-ASR9K_LICENSE-2-ADV_IP_NEEDED [dec] VRF(s) are configured without a valid license / license configuration for [chars] in violation of the Software Right To Use Agreement. This feature may be disabled by the system without the appropriate license. Contact Cisco to purchase the license immediately to avoid potential service interruption.

Explanation    The VRF feature is configured without the necessary Adv-IP license.

Recommended Action    The customer should either purchase the license or disable the feature.

Error Message     
 
    
    
   

%LICENSE-ASR9K_LICENSE-2-INFRA_VRF_NEEDED [dec] VRF(s) are configured without a valid license / license configuration for [chars] in violation of the Software Right To Use Agreement. This feature may be disabled by the system without the appropriate license. Contact Cisco to purchase the license immediately to avoid potential service interruption.

Explanation    The VRF feature is configured without the necessary iVRF license.

Recommended Action    The customer should either purchase the license or disable the feature.

Error Message     
 
    
    
   

%LICENSE-ASR9K_LICENSE-2-OPTICS_NEEDED G.709 feature is configured without a valid license / license configuration for [chars] in violation of the Software Right To Use Agreement. This feature may be disabled by the system without the appropriate license. Contact Cisco to purchase the license immediately to avoid potential service interruption.

Explanation    The G.709 feature is configured without the necessary license.

Recommended Action    The customer should either purchase the license or disable the feature.

Error Message     
 
    
    
   

%LICENSE-ASR9K_LICENSE-2-VIDMON_NEEDED VidMon feature is configured without a valid license / license configuration for [chars] in violation of the Software Right To Use Agreement. This feature may be disabled by the system without the appropriate license. Contact Cisco to purchase the license immediately to avoid potential service interruption.

Explanation    The VidMon feature is configured without the necessary license.

Recommended Action    The customer should either purchase the license or disable the feature.

Error Message     
 
    
    
   

%LICENSE-ASR9K_LICENSE-3-OPERATION_FAIL [chars], error code [chars]

Explanation    The particular operation mentioned in the message failed due to some reason. This is not a critical failure, the process can continue functioning as expected despite the failure.

Recommended Action    Debug message only. No action is required.

GSR_LCLM_SHOW Messages

Error Message     
 
    
    
   

%LICENSE-GSR_LCLM_SHOW-3-ERROR gsr_lclm_show: [chars] , [chars]

Explanation    GSR_LCLM_SHOW encountered an error

Recommended Action    Please enable 'debug sysdb access ...' and capture the output.

LCLICMGR Messages

Error Message     
 
    
    
   

%LICENSE-LCLICMGR-2-NO_LICENSE Not able to acquire a throughput license for node [chars]

Explanation    The Linecard Licensing Manager was not able to acquire a throughput license. Traffic flow through this router may be impacted since the a line card is not operating at the expected throughput rate.

Recommended Action    Check throughput license availability using the 'show license pools' command in admin mode. Dump the contents of the Line Card Licensing Manager trace buffer using the 'show lclm trace location loc' command to determine which operation has generated this warning.

Error Message     
 
    
    
   

%LICENSE-LCLICMGR-3-ERROR gsr_lclm: [chars] , [chars]

Explanation    The GSR Line Card Licensing Manager has encountered an error

Recommended Action    Please enable 'debug lc-license error' and capture the output. Dump the contents of the Line Card Licensing Manager trace buffer using the 'show lclm trace location loc' command.

Error Message     
 
    
    
   

%LICENSE-LCLICMGR-3-RATE_MODE_SECURITY_AUTH The system is unable to authenticate the line card rate mode in node: [chars]

Explanation    The system has aborted the rate mode verification due to an operation error. This message indicates that an error has occurred during the authentication process itself, the process is incomplete. Therefore, we do not know if the line card is a genuine Cisco product or not. This could indicate a problem with the linecard hardware and warrants further investigation.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. If you require assistance, open a case with the Technical Assistance Center via the Internet ' TAC_CASE_OPEN ', or contact your Cisco technical support representative and provide the representative with the gathered information. Gather information about the linecard using the 'show diag 0/X/CPU0 details' and 'show inventory location 0/X/CPU0' commands.

Error Message     
 
    
    
   

%LICENSE-LCLICMGR-3-RATE_MODE_SECURITY_FAIL
WARNING!!! The module in node [chars] in this router may not be a genuine Cisco product. Cisco warranties and support programs only apply to genuine Cisco products. If Cisco determines that your insertion of non-Cisco memory, WIC cards, AIM cards, Network Modules, SPA cards, GBICs or other modules into a Cisco product is the cause of a support issue, Cisco may deny support under your warranty or under a Cisco support program such as SmartNet.

Explanation    This line card has failed to pass the board authentication. The warning message is generated frequently but the operation of the linecard is not disabled in any way.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. If you require assistance, open a case with the Technical Assistance Center via the Internet ' TAC_CASE_OPEN ', or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LCLICMGR-5-NO_LICENSE Not able to acquire a throughput license for node [chars]

Explanation    The Linecard Licensing Manager was not able to acquire a throughput license. Traffic flow through this router may be impacted since the a line card is not operating at the expected throughput rate.

Recommended Action    Check throughput license availability using the 'show license pools' command in admin mode. Dump the contents of the Line Card Licensing Manager trace buffer using the 'show lclm trace location loc' command to determine which operation has generated this warning.

Error Message     
 
    
    
   

%LICENSE-LCLICMGR-5-RATE_CHANGE The throughput rate for node [chars] has [chars] to [chars]

Explanation    The throughput rate of the specified node has changed. Traffic flow through this router will be impacted since the line card is now operating at a new throughput rate.

Recommended Action    This is an informational message and no action is required unless this is an unexpected event. Use the 'show lclm trace location loc' command to see what triggered the change in throughput rate.

LICCMD Messages

Error Message     
 
    
    
   

%LICENSE-LICCMD-4-LACK_OF_ARG Licensing command argments lack ([chars]) [[dec]]

Explanation    The parameters that liccmd recive args from parser is lack.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICCMD-4-TRACE_INIT_FAILED Licensing command library could not initialize tracing ([chars]) [[dec]]

Explanation    The license command library could not initialize internal tracing used for technical support.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

LICLIB Messages

Error Message     
 
    
    
   

%LICENSE-LICLIB-3-DB_DIR_ERROR Error creating license management directory: [chars]

Explanation    The license manager encountered an error condition while attempting to create a directory for storing license information. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICLIB-3-NO_APP_MEDIA Could not determine device to use for license database. Reverting to temporary storage. License data will not persist across reloads.

Explanation    The disk utilities library did not return a device name to license manager where the persistent license data files can be stored. License information will be stored in a temporary location, and will be lost if the router reloads. Implicit licenses will be available. Permanent or evaluation licenses should not be installed in this state, as they will be lost if the router reloads and will need to be regenerated before they can be installed again.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICLIB-4-TRACE_INIT_FAILED Licensing client library could not initialize tracing ([chars]) [[dec]]

Explanation    The license client library could not initialize internal tracing used for technical support.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICLIB-6-DB_DIR_CREATE License management directory created

Explanation    The license manager created a directory to store license information. Normally this will occur after the disk holding the license information has been formatted or replaced, or on first boot of a new system.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

LICMGR Messages

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-AUTHENTICATION_ERR License manager could not authenticate: Error [chars] while [chars]

Explanation    The license manager encountered a problem in the indicated license file Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-CHASSIS_MISMATCH License database and this chassis do not match. If licenses were installed, restore from a backup or contact Cisco TAC.

Explanation    The message displays the result of comparing the license database to the current state of the chassis. If the chassis and license database do not match, the license database will be cleared and implicit evaluation licenses will be available for 90 days. This alarm may occur if the route processor card has been moved from one chassis to another.

Recommended Action    If a backup of the license database is available it can be restored with the 'license restore' command. Otherwise contact Cisco TAC to obtain a new set of licenses for this system.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-DB_CORRUPT License database has been corrupted and will be cleared

Explanation    This message occurs when the license manager detects corruption in the license database that cannot be repaired. The license database will be cleared and implicit evaluation licenses will be available for 90 days.

Recommended Action    If a backup of the license database is available it can be restored with the 'license restore' command.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-DB_DIR_ERROR Error creating license management directory: [chars]

Explanation    The license manager encountered an error condition while attempting to create a directory for storing license information. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-DB_SAVE_ERROR Error saving license database: [chars]

Explanation    The license manager encountered an error condition while saving the license database. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-EVENT_FAIL License manager event processing error: [chars]

Explanation    The license manager encountered an error condition while processing an event. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-EXIT_ERROR License manager encounted a fatal error condition and is exiting: [chars] ([hex])

Explanation    The license manager encountered a fatal error condition, and cannot proceed. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-INIT License manager could not initialize: Error [chars] while [chars]

Explanation    The license manager encountered a fatal error condition while initializing. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-NO_OPERATION_ID Could not read operation ID: [chars]

Explanation    The license manager encountered an error while attempting to read the license operation ID. Without a valid license operation ID the license manager will not be able to support licenses locked to the affected chassis. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-NO_SERIAL_NUM Could not read chassis serial number: [chars]

Explanation    The license manager encountered an error while attempting to read the chassis serial number. Without a valid chassis serial number the license manager will not be able to support licenses locked to the affected chassis. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-SYSDB Unable to access the system database, error: [chars]

Explanation    An error occurred when accessing the system database

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-3-SYSDBREG Registration with SysDB failed [[chars]], error: [chars]

Explanation    An error occurred when registering with the system database

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-ALARM Local Opid: [dec], Opid in file: [dec], [chars]

Explanation    The current system opid mismatched with the restoration license opid.

Recommended Action    Use latest license restore file.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-AUDIT_PROBLEM Problem found during audit [chars] -- [chars]

Explanation    The license manager encountered a problem during an internal audit. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-DATASTORE_PROBLEM Problem with datastore [chars] -- [chars]

Explanation    The license manager encountered a problem attempting to adjust licenses in the given datastore. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-IMPLICIT_EXPIRED The ninety day implicit license period has expired.

Explanation    The period after initial boot during which licensed features can be used without licenses has ended. Licensed features without licenses will cease to operate and cannot be configured. The message will appear even if there are no licensed features configured without licenses at the time.

Recommended Action    In order to use licensed features, obtain a license and install it using the 'license add' command in admin mode.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-IMPLICIT_LICENSE_USED An implicit license has been used for the [chars] feature.

Explanation    A feature which has no license has been enabled because the system is still in the implicit license period, during which licensed features may be used without licenses. When the implicit license period ends the feature will be deactivated unless a license has been installed.

Recommended Action    In order to use licensed features, obtain a license and install it using the 'license add' command in admin mode.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-IMPLICIT_WILL_EXPIRE The implicit license period will end in [chars]. Contact Cisco if you wish to purchase permanent licenses.

Explanation    The period after initial boot during which licensed features can be used without licenses will end in the indicated time. Licensed features without licenses will cease to operate and cannot be configured after that time. The message will appear every day during the implicit license period, even if there are no licensed features configured without licenses.

Recommended Action    In order to use licensed features, contact Cisco to purchase permanent licenses then install them using the 'license add' command in admin mode.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-LICENSE_EXPIRED Evaluation license for feature [chars] has expired

Explanation    The specified feature's evaluation license has expired. The feature will no longer be usable. The message appears even if the feature is not currently configured.

Recommended Action    In order to continue using the feature, obtain a license and install it using the 'license add' command in admin mode.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-LICENSE_FILE_PROBLEM Problem with licenses from license file [chars]: [chars]

Explanation    The license manager encountered an error attempting to install or remove the licenses in the given license file. Check the error string to determine what has happened.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-LICENSE_POOL_REMOVED Removed license pool for nonexistant SDR [chars]

Explanation    The license database contained a license pool definition for an SDR that does not exist. The licenses assigned to this pool were automatically moved back into the Owner pool.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-LICENSE_RMA_EXPIRED Licenses for feature [chars] with chassis serial number [chars] has expired

Explanation    Licenses for the specified feature which were installed using the given chassis serial number have been removed due to the chassis having been disconnected from the system. This message appears even if the removed licenses were not active.

Recommended Action    If removed licenses were active, obtain new licenses for one of the currently available chassis serial numbers. Available serial numbers can be checked with the 'show license udi' command.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-LICENSE_RMA_WILL_EXPIRE Licenses for feature [chars] with serial number [chars] will expire in [chars]

Explanation    Licenses for the specified feature which were installed using the given chassis serial number will be removed in the time indicated unless the chassis is reconnected from the system. This message appears even if the removed licenses are not active.

Recommended Action    Confirm that sufficient licenses remain on the system signed with the chassis serial number of available chassis. If necessary, obtain new licenses for the feature and install them with the 'license add' command. If there are sufficient licenses remaining signed with available chassis serial numbers, the message can be stopped by using the 'license remove' command to remove the licenses associated with the specified chassis.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-LICENSE_WILL_EXPIRE Evaluation license for feature [chars] will expire in [chars]. Contact Cisco if you wish to purchase a permanent license.

Explanation    The specified feature's evaluation license will expire in the time indicated. After the license has expired the feature will become unusable. This message appears even if the feature is not currently configured.

Recommended Action    In order to continue using the feature, contact Cisco to purchase a permanent licenses and install it using the 'license add' command in admin mode. If the license is not needed, the messages can be stopped by removing all licenses for that feature using the 'license remove' command in admin mode.

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-PACKAGE_LICENSE_INVALID Package [chars] activated on Rack[chars] and node [chars] without a valid license/ valid configuration

Explanation    The package exists without a valid license

Recommended Action    Puchase the package license

Error Message     
 
    
    
   

%LICENSE-LICMGR-4-PACKAGE_LOCATION_LICENSE_INVALID Feature associated to package [chars] configured on node [chars] without a valid license

Explanation    A feature configuration was done on a location without a valid license

Recommended Action    Puchase the package license for the location

Error Message     
 
    
    
   

%LICENSE-LICMGR-6-LICENSE_CLEAR_FEATURE [unsigned int] features cleared

Explanation    As a result of 'clear license' command execution, license features installed on this system were cleared.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-6-LICENSE_CLEAR_NO_FEATURE There are no features to be cleared

Explanation    The 'clear license' command was executed, but there are no feature licenses installed to be cleared on this system.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-6-LICENSE_CLEAR_NO_POOL There are no license pools to be cleared

Explanation    The 'clear license' command was executed, but there are no pools to be cleared on this system.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-6-LICENSE_CLEAR_POOL [unsigned int] license pools cleared (Owner pool still exists).

Explanation    As a result of 'clear license' command execution, license pools other than the Owner pool were cleared.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-6-LOAD_LICENSE_FILE Loading license file [chars]

Explanation    The license manager is about to open the named license file to add licenses to the system.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-6-LOAD_LICENSE_FILE_OK All licenses from license file [chars] added successfully

Explanation    The license manager has installed all the licenses in the named license file to the system.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-6-READ_LICENSE_FILE Opening license backup file [chars]

Explanation    The license manager is about to open the named license backup file to show license backup to the user.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-7-CLIENT_NORESPONSE License client [chars] failed to respond

Explanation    A license client program failed to respond. This may be due to some inter-process communications problem, or because the client process is blocked.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%LICENSE-LICMGR-7-LICENSE_RECLAIMED An active [chars] license was reclaimed by the license manager and moved to allocated state on node [chars]

Explanation    Due to a loss of inter-process communications the license manager had to reclaim a license that was not properly released.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.