Cisco IOS XR System Error Message Reference Guide, Release 3.9.0
Media Messages
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Media Messages

Table Of Contents

Media Messages

c12000_bflash_prp_driver Messages

DISKUTIL Messages

FLASHFS_HES Messages

FSDEVINFO Messages

GETMEDIA Messages

HARDDISK Messages

MB_FLASH_LIB Messages

mbus_flash_driver Messages

MEDIAAPI Messages

MEDIASVR Messages

NVRAM_PLATFORM_COMMON Messages

NVRAM_PLATFORM Messages

NVRAM_UTIL Messages

NVRAM Messages

REDFSAPI Messages

SYNCFS2 Messages

SYNCFS2LIB Messages


Media Messages


This section contains all MEDIA related System Error Messages, including disk, nvram, flash, and so forth.

c12000_bflash_prp_driver Messages

Error Message     
 
    
    
   

%MEDIA-c12000_bflash_prp_driver-3-INIT_ERROR Process initialization failed: ([chars])

Explanation    Performance Route Processor (PRP) Bootflash drivers failed to initialize. The booflash is a storage device that exists on every PRP. The effect is that PRP storage will not function. %s - indicates the reason for the failure.

Recommended Action    The System Manager process (sysmgr) will not respawn this process. Try to reload the PRP first. If it does not recover, power cycle the router. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

DISKUTIL Messages

Error Message     
 
    
    
   

%MEDIA-DISKUTIL-3-INIT_ERROR Unexpected init error: [chars]: [chars]: [hex]

Explanation    An unexpected init error condition encountered.

Recommended Action    Collect system log information. No action is required.

FLASHFS_HES Messages

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-1-BADDEVOPEN Can't open device [chars]

Explanation    Flash device could not be opened

Recommended Action    Make sure the flash device resource manager is running. If not restart it. If that fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-1-BADOPTIONS [chars]: invalid option [char]

Explanation    Bad options

Recommended Action    Start the flash file system with correct options

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-1-BADPATH [chars]: Can't Attach Pathname [chars]

Explanation    Could not attach pathname

Recommended Action    Reboot the router if possible. If not try to start it from the command line. If that too fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-1-BADPERM [chars]: Illegal permission requested ([dec])

Explanation    Not a valid permission

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-1-CARD_UNAVAILABLE [chars]: Can not access flash device

Explanation    Probably the flash card has been removed.

Recommended Action    Reinsert the flash card.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-1-COND_PROBLEM Could not [chars] condition variable : Error [chars]

Explanation    Possibly condition variable does not exist

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-1-DRIVER_UNAVAILABLE Flash driver unavailable

Explanation    Flash device driver process is dead.

Recommended Action    Restrt the flash device driver process.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-1-INIT_FAILED Flash device initialization failed. Error: [chars]

Explanation    Something wen't wrong.

Recommended Action    Kill the flash file system and restart it. If that fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-1-MUTEX_PROBLEM Could not [chars] mutex : Error [chars]

Explanation    Possibly mutex does not exist

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BAD_DEVICE_DATA [chars]: Bank Status Error. Shutting down device

Explanation    Bad device data

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BAD_DRIVER_WAIT_THREAD Could not start the thread to wait for driver after driver crash

Explanation    Could not start a thread.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BAD_PULSE_ATTACH [chars]: resmgr_pulse_attach failed: [text]

Explanation    Could not attach pulse for flash driver death detection

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BAD_THREAD_CREATE Could not start the [chars] thread

Explanation    Could not start a thread.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BADCARD [chars]: The flash card seems to be corrupted

Explanation    Probably the flash card is corrupted

Recommended Action    Format the flash card

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BADCHANNEL [chars]: can't create channel

Explanation    Could not create channel for the resource manager

Recommended Action    Reboot the router if possible. If not try to start it from the command line. If that too fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BADDLLOPEN [chars]: [chars] [chars] Could not open DLL

Explanation    DLL Probably not Loaded

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BADDLSYM [chars]: [chars] [chars] Can't Resolve symbol

Explanation    Proabaly Function not Defined in DLL

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BADHDR [chars]: Hdr Error, ptr equals [hex]

Explanation    A file with a bad header encountered on flash

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BADSTATUS [chars]: Bank Status Error. Shutting down device

Explanation    Either device is in error or file system format can not be recognized.

Recommended Action    If possible format the device. If not Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information..

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-BOOTFLASH_CORRUPTED WARNING! [chars] is corrupted. Suggestion: reformat the device and copy the required boot files to it.

Explanation    The bootflash: is corrupted. Need to re-format it and copy boot files to it.

Recommended Action    do format bootflash: from CLI and copy boot files to it.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-CONNECT_FAILED Could not establish connected to channel [dec]

Explanation    Could not create channel for the resource manager

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-DEBUG_INIT_FAILED [chars]

Explanation    Internal error

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-DRIVER_CHANGED Underyling flash card seems to have changed. Closing file

Explanation    Probably the driver died or the flash card has been swapped (OIR). The flash card has changed. The current access seems to be for a file which has been opened with the driver for old card.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-EVENT_BLOCK_ERROR event_block failed -[chars]

Explanation    --

Recommended Action    --

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-EVENT_MGR_CREATE_FAILED [chars]: can't create channel-[chars]

Explanation    Could not create channel for the event manager

Recommended Action    Reboot the router if possible. If not try to start it from the command line. If that too fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-FAIL_DEBUG_REG can't connect to configuration, [chars]

Explanation    Flash debugging service register to sysdb failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-RECOVERY_FROM_SQUEEZE_FAILED Flash device could not recover from interrupted sqeeze. Error: [dec]

Explanation    Something wen't wrong.

Recommended Action    Kill the flash file system and restart it. If that fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-SYMLINK_EXPORT [chars]: unable to export mount point ([chars])

Explanation    Device will not be accessible from all nodes.

Recommended Action    Kill the flash file system and restart it. If that fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-3-SYSMGR_PROC_READY_FAILED sysmgr_proc_ready failed - [chars]

Explanation    Failed to send message to Sysmgr about init completion.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-4-BAD_DRIVER_PULSE_REGISTRATION Could not register a pulse with the driver

Explanation    We register pulse with the driver so that we get notification of certain events. For some reason it did not work.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-4-BAD_SECTOR_ERASE Sector [unsigned long int] not erased

Explanation    Bad sector

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-4-CARD_WRITE_PROTECTED [chars]: The flash card is write protected

Explanation    The card is write protected, and a write operation is attempted

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-4-EXCLUSIVE_ACCESS_DENIED Could not get exclusive access to the device

Explanation    Possibly a read or write is still going on in the background

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-4-UNKNOWN_PULSE Unknown pulse received. Code: [dec], Value [dec]:

Explanation    An unexpected pulse has been received

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-5-CARD_SWAPPED [chars]: The flash card has been swapped (OIR)

Explanation    The pcmcia flash card has been pulled out from its slot and re-inserted with a same or different card

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-6-DRIVER_BACK_UP Flash driver [chars] back up

Explanation    Flash device driver process came back up.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-6-RECOVERING_FROM_SQUEEZE Flash device [chars] trying to recover from interrupted squeeze. Please wait

Explanation    Squeeze is used to recover space consumed by deleted files in flash file systems. A deleted file is just marked deleted and space occupied by it is not recovered till a squeeze is done. The flash card has been ejected or router crashed in while performing squeeze. We are trying to recover from that.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-6-RECOVERING_FROM_SQUEEZE_DONE Flash device [chars] recovered from interrupted squeeze

Explanation    Squeeze is used to recover space consumed by deleted files in flash file systems. A deleted file is just marked deleted and space occupied by it is not recovered till a squeeze is done. The flash card has been ejected or router crashed in while performing squeeze. We are able to succesfully recover from that and flash is usable again.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-FLASHFS_HES-6-USAGE [chars]: Usage -m mount_point -d device_name

Explanation    Arguments for invoking the flash file system. mount_point is the mount location of the flash file system and device_name is the path name of the driver to be used by the file system. Wrong arguments have been used. Please use the correct ones.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

FSDEVINFO Messages

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-DBG_CLEANUP Failed to unregister the debug's

Explanation    During total cleanup fs_dev_info failed to unregister the debugs.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-EVM_ERROR [chars], Error: [chars]

Explanation    Failed in some event management functions.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-GET_FILESYS_ERR platform_get_fslist() failed, could not retrieve list of File Systems

Explanation    The api platform_get_fslist() returned NULL pointer instead of the list.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-LWM_ERROR [chars], Error: [chars]

Explanation    Failed to execute some LWM library functions.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-MAIN_INIT_ERROR Initialization in main failed, Error: [chars]

Explanation    One of the functions called during initialization of the process failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-NO_MEMORY Failed in allocating memory, [chars]

Explanation    Not enough memory available in the system.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-REGISTER_ERROR Could not register [chars]

Explanation    Failed to register Error description DLL.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-SIGNAL_RELATED [chars], Error: [chars]

Explanation    Some signal related function returned with an error.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-SYSDB_CONNECT_FAIL Could not connect to sysdb

Explanation    During total cleanup fs_dev_info failed to unregister the debugs.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-SYSMGR_READY Could not inform sysmgr that process is ready, Error: [chars]

Explanation    The main function failed to inform sysmgr that it is ready.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-3-THREAD_ERROR [chars], Error: [chars]

Explanation    One of the pthread_* functions returned with an error.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-FSDEVINFO-4-INVALID_PARM Invalid parameter [chars] equals [dec] in function [chars]

Explanation    An invalid parameter value was passed to the named function.

Recommended Action    Report

GETMEDIA Messages

Error Message     
 
    
    
   

%MEDIA-GETMEDIA-4-INVALID_PARM Invalid parameter [dec] in function [chars]

Explanation    An invalid parameter value was passed to the named function.

Recommended Action    Report this message to TAC.

Error Message     
 
    
    
   

%MEDIA-GETMEDIA-6-DEVFILE_READ_FAILED Unable to read file '[chars]', errno equals [dec]. Using default boot device.

Explanation    The qsm application device file was unavailable. Default boot device being used.

Recommended Action    Report this message to TAC.

HARDDISK Messages

Error Message     
 
    
    
   

%MEDIA-HARDDISK-3-MALLOC_FAIL [chars]

Explanation    Memory allocation failed

Recommended Action    'Attempt to clear event manager'

Error Message     
 
    
    
   

%MEDIA-HARDDISK-3-SPAWN_FAIL Failed to spawn [chars]

Explanation    Failed to spawn mount helper process

Recommended Action    'Check for harddisk mount point'

Error Message     
 
    
    
   

%MEDIA-HARDDISK-3-SYSMGR_REGISTER_FAIL [chars]

Explanation    Unable to register with sysmgr for node state change.

Recommended Action    'Check mount point of hd'

Error Message     
 
    
    
   

%MEDIA-HARDDISK-4-GET_NODE_FAIL [chars]

Explanation    Unable to get node state.

Recommended Action    'Clear event manager'

Error Message     
 
    
    
   

%MEDIA-HARDDISK-7-MUTEX_LOCK Failed to lock [chars]

Explanation    A required mutex lock failed.

Recommended Action    'Mutex used by other process'

Error Message     
 
    
    
   

%MEDIA-HARDDISK-7-MUTEX_UNLOCK Failed to unlock [chars]

Explanation    A required mutex unlock failed.

Recommended Action    'HD process has mutex'

Error Message     
 
    
    
   

%MEDIA-HARDDISK-7-UNKNOWN_MACHINE [chars]

Explanation    Unable to find the machine type.

Recommended Action    'Check ID EEPROM programmed correctly'

Error Message     
 
    
    
   

%MEDIA-HARDDISK-7-UNSUPPORTED_BOARD [[dec]] not supported

Explanation    Unsupported Board type.

Recommended Action    'Check ID EEPROM programmed correctly'

MB_FLASH_LIB Messages

Error Message     
 
    
    
   

%MEDIA-MB_FLASH_LIB-1-BADCHANNEL Can't Create Channel

Explanation    Could not create channel for the resource manager

Recommended Action    Reboot the router if possible. If not try to start it from the command line. If that too fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-MB_FLASH_LIB-1-BADPATH Can't Attach Pathname [chars]

Explanation    Could not attach pathname

Recommended Action    Reboot the router if possible. If not try to start it from the command line. If that too fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-MB_FLASH_LIB-7-VERIFYINFO %Error: verify @ [hex]-expected [hex], read [hex]

Explanation    Verify information due to verbose option

Recommended Action    No action is required.

mbus_flash_driver Messages

Error Message     
 
    
    
   

%MEDIA-mbus_flash_driver-3-INIT_ERROR Process initialization failed: ([chars])

Explanation    MBUS flash drivers failed to initialize. The MBUS flash is a storage device that exists on board and is used to store On Noard Failure Logs. The effect is that OBFL storage will not function. %s - indicates the reason for the failure.

Recommended Action    The System Manager process (sysmgr) will respawn this process. Try to reload the board first. If it does not recover, power cycle the router. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

MEDIAAPI Messages

Error Message     
 
    
    
   

%MEDIA-MEDIAAPI-4-CHAN_CONNECT_FAILED Unable to channel connect to '[chars]', errno equals [dec]:[chars].

Explanation    The media server channel specified could not be opened for the specified reason.

Recommended Action    Report this message to TAC.

Error Message     
 
    
    
   

%MEDIA-MEDIAAPI-4-INVALID_FSTYPE Error: FS([chars]) not supported for '[chars]'

Explanation    File system type is not supported on the media device.

Recommended Action    Please use supported file system type to format the media device.

Error Message     
 
    
    
   

%MEDIA-MEDIAAPI-4-INVALID_PARM Invalid parameter [chars] equals [dec] in function [chars]

Explanation    An invalid parameter value was passed to the named function.

Recommended Action    Report this message to TAC.

Error Message     
 
    
    
   

%MEDIA-MEDIAAPI-4-MSG_SEND_FAILED Unable to send message to media server, op [dec], errno equals [dec]:[chars].

Explanation    The message send to the media server failed for the specified operation number and failed for the specified reason.

Recommended Action    Report this message to TAC.

MEDIASVR Messages

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-2-NODE_RELOADING Boot media storage device [chars] unavailable. Reloading node.

Explanation    The media storage device specified is the boot device and is unavailable. The software will not be able to continue functioning without the boot device so the node is reset to failover or recover the failed device.

Recommended Action    Media storage data should be recovered from either active node or current primary mirroring device. If media device still fails, replace media device. If not redundant node or no mirroring then reinstall software and configuration.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-4-DEVICE_CORRUPT Media storage device [chars] corrupted beyond repair. Check fsck log at [chars]

Explanation    The media storage card specified was corrupted beyond repair. See log file for specific reason.

Recommended Action    Format media device manually, if still fails, replace media device.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-4-DEVICE_FAILED Media storage device [chars] failed to [chars]. Error equals [hex]([chars])

Explanation    The media storage card specified failed due to the specified operation. The returned error code is specified.

Recommended Action    Format media device manually, if still fails, replace media device.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-4-FSTYPE_MISMATCH Media storage device [chars] is formatted as [chars] when software expects it to be formatted as [chars]. Please use device file system upgrade procedure to fix.

Explanation    The media storage device specified is formatted with a different file system type than expected. The running software version expects the device to contain a different file system tye.

Recommended Action    Use the appropriate upgrade file system procedure for the device or use format command once all needed data on device has been saved.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-4-INIT_ERROR Unexpected init error: [chars]: [chars]: [hex]

Explanation    An unexpected init error condition encountered.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-4-NVRAM_WRITE Could not update nvram (Error equals [hex]).

Explanation    The access to the nvram failed, so that format operation was rejected.

Recommended Action    Please collect syslog information. Please retry.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-5-DEVICE_FORMATTED Media storage device [chars] was formatted due to corruption. Check fsck log at [chars]

Explanation    The media storage card specified was corrupted beyond repair and was formatted. See log file for specific reason.

Recommended Action    Media storage data should be recovered from either active card or current primary mirroring device. If not redundant card or no mirroring then reinstall software and configuration.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-5-DEVICE_INCONSISTENT Media storage device [chars] was detected as inconsistent. Device will be auto formatted.

Explanation    The media storage card specified is inconsistent between the partition table and the file system format. This inconsistency needs to be corrected and the contents formatted correctly.

Recommended Action    Verify that media device was formatted. If not, then format media device manually. If it still fails, replace media device.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-5-DEVICE_REPAIRED Media storage device [chars] was repaired. Check fsck log at [chars]

Explanation    The media storage card specified has some inconsitencies in the filesystem and was repaired. See log file for specific reason.

Recommended Action    Run install verify and cfs check.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-5-DEVICE_UNFORMATTED Media storage device [chars] was detected as unformatted. Device will be auto formatted.

Explanation    The media storage card specified is unformatted. There are problems with the boot sector contents.

Recommended Action    Verify that media device was formatted. If not, then format media device manually. If it still fails, replace media device.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-5-PARTITION_REASON Media storage device [chars] will be partitioned because '[chars]'.

Explanation    The media storage card specified is going to be partitioned dur to the specified reason.

Recommended Action    Restore any lost data on device due to partition table update and formatting of all partitions.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-6-BOOT_DEVICE_FORMAT_REQUESTED Media storage boot device [chars] was requested to format. Node will reload and device will be formatted while next boot.

Explanation    The media storage card specified was requested to format and will be formatted through the reload.

Recommended Action    Media storage data should be recovered from either active card or current primary mirroring device. If not redundant card or no mirroring then reinstall software and configuration.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-6-DEVICE_FORMAT_COMPLETED Media storage device [chars] was formatted due to request. Check fsck log at [chars]

Explanation    The media storage card specified was requested to format and was formatted. See log file for specific reason.

Recommended Action    Media storage data should be recovered from either active card or current primary mirroring device. If not redundant card or no mirroring then reinstall software and configuration.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-6-DEVICE_FORMAT_REQUESTED Format is requested for [chars] [chars],filesystem '[chars]'.

Explanation    The media storage card specified was requested to format with printed options.

Recommended Action    Media storage data should be recovered from either active card or current primary mirroring device. If not redundant card or no mirroring then reinstall software and configuration.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-6-NVRAM_READ_FSTYPE [chars] has unknown value '[chars]', it will be ignored.

Explanation    The ROMMON variable for format option is unknown, so that format operation will not happen.

Recommended Action    Please do not set ROMMON variable by hand.

Error Message     
 
    
    
   

%MEDIA-MEDIASVR-6-NVRAM_UNKNOWN_FSTYPE [chars] has unsupported value '[chars]' for '[chars]', it will be ignored.

Explanation    The ROMMON variable for format option is unsupported, so that format operation will not happen.

Recommended Action    Please do not set ROMMON variable by hand.

NVRAM_PLATFORM_COMMON Messages

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM_COMMON-3-BAD_CHECKSUM nvram is corrupt - textptr: [hex], textsize: [dec], textbase: [hex], chksum in nvram: [dec], newchksum: [dec], oldchksum: [dec]

Explanation    nvram corrupt.

Recommended Action    If need to use classic configs, boot an appropriate classic image and rewrite the config. If not No action is required..

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM_COMMON-3-BAD_CLASSIC_CONFIG Unexpected version of classic configuration memory ([dec]). Please save contents of nvram by using classic image, and format nvram to recover. Please rewrite the config if need to use classic configs. If not, no further action is required.

Explanation    Classic configuration different version than expected

Recommended Action    If need to use classic configs, boot an appropriate classic image and rewrite the config. If not No action is required.

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM_COMMON-3-BAD_CLASSIC_CONFIG_COMPRESS Couldn't uncompress config ([dec])

Explanation    Decompress of Compressed Classic Config Failed

Recommended Action    If need to use classic configs, boot an appropriate classic image and rewrite the config. If not No action is required..

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM_COMMON-3-BAD_CLASSIC_CONFIG_MEM Bad classic configuration memory structure ([chars]:[dec])

Explanation    Nvptr corrupted

Recommended Action    If need to use classic configs, boot an appropriate classic image and rewrite the config. If not No action is required.

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM_COMMON-3-LOGGING_ERROR Error while logging nvram activity: [[chars]]

Explanation    Error while logging nvram activity

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM_COMMON-4-WRITE_ABORT A write to the nvram was aborted

Explanation    A Write to nvram was aborted.

Recommended Action    Recovery will be attempted in the driver. Otherwise format nvram using command - erase nvram: format

NVRAM_PLATFORM Messages

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM-3-BAD_NVRAM_MAP Could not map Nvram

Explanation    Mapping of Nvram Failed. The cause could be limited physical memory or other unknown reasons. This does not have any impact on the router functionalities.

Recommended Action    Support personnel should run command 'show mem', and file a DDTS with the output from the command.

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM-3-BAD_NVRAM_VAR ROMMON variable-value pair: [chars], contains illegal (non-printable)characters

Explanation    The value of a ROMMON variable contains illegal character. It is corrupted with unknown reasons. This does not have any impact on router functionalities.

Recommended Action    Re-assign the value of this ROMMON variable from configuration plane.

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM-3-NO_SPACE Reading/Writing NVRAM raw: not enough space on NVRAM raw partition

Explanation    When reading from or writing to Nvram raw partition, there is not enough space.

Recommended Action    Report the problem

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM-3-NVRAM_RAW_NOT_SUPPORTED NVRAM is not supported on card type: [dec].

Explanation    NVRAM is not currently supported on the type of cards.

Recommended Action    Report the problem

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM-3-NVRAM_SIZE_ZERO Warning: NVRAM size is 0

Explanation    Nvram size is found to be zero. This is usually caused by nvram hardware failure. It does not have any impact on the router functionalities

Recommended Action    Support personnel needs to bring the board to the lab for hardware engineers to exam even though

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM-4-BAD_NVRAM_BYTES ROM: WARNING, nvram structure too big, user may loose system configuration

Explanation    Nvram data structure is too big and should be trimmed. This does not have any impact on the router functionalities.

Recommended Action    Support personnel needs to file a DDTS on this.

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM-4-BAD_NVRAM_MAP Could not map nvram

Explanation    Mapping of Nvram Failed

Recommended Action    'Check for 128KB size NVRAM'

Error Message     
 
    
    
   

%MEDIA-NVRAM_PLATFORM-7-BAD_NVRAM_VAR ROMMON variable-value pair: [chars], contains illegal (non-printable)characters

Explanation    Could not allocate memory for a DRAM buffer

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

NVRAM_UTIL Messages

Error Message     
 
    
    
   

%MEDIA-NVRAM_UTIL-3-DEBUG_INIT_FAILED [chars]

Explanation    Debug init failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM_UTIL-3-FAIL_DEBUG_REG [chars]: Can't connect to configuration, [chars]

Explanation    NVRAM debugging service register to sysdb failed.

Recommended Action    Check the existence of the Sysdb service. The system is supposed to re-register if the Sysdb service is available.

NVRAM Messages

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-BADDLLOPEN [chars]: [chars] [chars] Could not open DLL

Explanation    DLL Probably not Loaded

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-BADDLSYM [chars]: [chars] [chars] Can't Resolve symbol

Explanation    Proabaly Function not Defined in DLL

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-BADFUNCTIONS [chars]: Undefined Functions in DLL

Explanation    Some Required Functions have not been Defined in DLL

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-BADINIT [chars]: Nvram Initialization Failed

Explanation    Could not get the geometry of NVRAM. NVRAM may not exist

Recommended Action    'Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-BADMEM Nvram RM could not be started

Explanation    Could not get enough memory for NVRAM RM.

Recommended Action    'Router running low in memory. Reboot if possible.'

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-CONNECT_FAILED Could not establish connected to channel [dec]

Explanation    Could not create channel for the resource manager

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-CORRUPT Corrupt nvram. Format with erase nvram: format

Explanation    Nvram corrupt

Recommended Action    'Format nvram'

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-EVENT_BLOCK_ERROR event_block error -- [chars]

Explanation    Error during event block

Recommended Action    'Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-FORMATERROR [chars]: could not auto format corrupted NVRAM, error: [chars]

Explanation    Probably the NVRAM device has gone bad.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-NOSPACE Nvram out of space

Explanation    nvram full

Recommended Action    Delete unwanted files

Error Message     
 
    
    
   

%MEDIA-NVRAM-3-RECOVERED [chars]: [chars]

Explanation    The NVRAM device corruption fixed.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-NVRAM-4-BADFILES NVRAM File Corrupted ([chars]). Some of them May be Lost

Explanation    Files Overwritten by Another Image, or Router Crashed

Recommended Action    No action is required.

Error Message     
 
    
    
   

%MEDIA-NVRAM-6-OPEN_DUMP_PATH [chars]: dump file path: [chars]

Explanation    Informational message indicating the nvram dump file path.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM-6-OPENERROR [chars]: Open for path [chars] failed, error: [chars], [chars]

Explanation    Check the state of the device pointed by path. Device may be inaccessible.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM-6-UPGRADING nvram upgrade: [chars]

Explanation    Regular nvram: file system is in upgrading process

Recommended Action    Nothing needs to be done

Error Message     
 
    
    
   

%MEDIA-NVRAM-7-BADPATH [chars]: Can't Attach Pathname /dev/nvram

Explanation    Could not attach pathname

Recommended Action    Reboot the router if possible. If not try to start it from the command line. If that too fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM-7-BADRAWINIT raw partition resource manager failed: [chars]

Explanation    Could not spawn a thread to handle nvram raw partition request

Recommended Action    Restrat nvram server. If that too fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-NVRAM-7-EVENT_MGR_CREATE_FAILED Could not create event manager for [chars]: [chars]

Explanation    Failed to create event manager for the process

Recommended Action    Try to start it from the command line. If that too fails Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

REDFSAPI Messages

Error Message     
 
    
    
   

%MEDIA-REDFSAPI-4-CHAN_CONNECT_FAILED Unable to channel connect to '[chars]', errno equals [dec]:[chars].

Explanation    The redfs server channel specified could not be opened for the specified reason.

Recommended Action    Report this message to TAC.

Error Message     
 
    
    
   

%MEDIA-REDFSAPI-4-INVALID_PARM Invalid parameter [chars] equals [dec] in function [chars]

Explanation    An invalid parameter value was passed to the named function.

Recommended Action    Report this message to TAC.

Error Message     
 
    
    
   

%MEDIA-REDFSAPI-4-MSG_SEND_FAILED Unable to send message to redfs server, op [dec], errno equals [dec]:[chars].

Explanation    The message send to the redfs server failed for the specified operation number and failed for the specified reason.

Recommended Action    Report this message to TAC.

SYNCFS2 Messages

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-3-FAILURE [chars] [chars]: [chars]

Explanation    Syncfs failure

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-3-INIT_FAILED Failed to initialize module [chars] because [chars] and cannot continue.

Explanation    Syncfs failed to initialize a module.

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-3-REGISTER_NTFN Failed to register with [chars] for notification

Explanation    Syncfs failed to register with qsm/lrd for notification

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-3-STBY_SYMLINK Failed to create link to Standby card: [chars]

Explanation    Syncfs failed to create required links to the standby card. Syncfs unable to mirror any files to the standby card.

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-3-STBY_SYMLINK_NOTYET Symbolic Links to Standby root is not published yet.

Explanation    Syncfs noticed that required symbolic-links to the standby card, is not published yet. Syncfs will get notified when they are available.

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-7-CLIENT_ERR [chars]: [chars]

Explanation    Failed function call.

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-7-LOST_SYNC Unable to replicate [chars] [chars] to standby card because [chars]

Explanation    Syncfs failed to transfer the specified file to the standby card.

Recommended Action    Ensure there is sufficient disk space on standby card's filesystems, and that all removeable media is correctly inserted. Once resolved, power cycle the standby card using 'hw-module slot X shut' and 'no hw-module slot X shut' to resume synchronization.

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-7-LRD_AVAILABLE Standby has become AVAILABLE - START SYNC

Explanation    The Standby card has been inserted and sync will be started

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-7-LRD_NOTAVAILABLE Standby has been rendered UNAVAILABLE - STOP SYNC

Explanation    The Standby card has been either removed or put down by admin

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-7-LRD_PARTNER_AVAILABLE Standby has become AVAILABLE. LRD returned partner-node - START SYNC

Explanation    The Standby card has been inserted and sync will be started

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-7-MUTEX_LOCK Failed to lock mutex [chars]

Explanation    A required mutex lock failed.

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-7-MUTEX_TEST_LOCK Mutex [chars] was found unlocked

Explanation    A mutex which should have been locked was tested and found unlocked

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-7-MUTEX_UNLOCK Failed to unlock a mutex [chars]

Explanation    A required mutex unlock failed.

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2-7-REPLICATE_FAIL Replication of [chars] [chars] failed: [chars] -- Retry will be attempted.

Explanation    Syncfs failed to replicate file/dir, it will retry it again.

Recommended Action    Contact customer support

SYNCFS2LIB Messages

Error Message     
 
    
    
   

%MEDIA-SYNCFS2LIB-6-LOST_SYNC File [chars] lost synchronization to standby card

Explanation    Syncfs failed to transfer a file to the standby card. If a card failover occurs, some data may be lost.

Recommended Action    None

Error Message     
 
    
    
   

%MEDIA-SYNCFS2LIB-7-MUTEX_LOCK Failed to lock mutex for file [chars]

Explanation    A required mutex lock failed.

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2LIB-7-MUTEX_TEST_LOCK Mutex for file [chars] was found unlocked

Explanation    A mutex which should have been locked was tested and found unlocked

Recommended Action    Contact customer support

Error Message     
 
    
    
   

%MEDIA-SYNCFS2LIB-7-MUTEX_UNLOCK Failed to unlock mutex for file [chars]

Explanation    A required mutex unlock failed.

Recommended Action    Contact customer support