Cisco IOS XR System Error Reference Guide for XR12000 Series Platform Specific Messages, Release 3.4
Platform Messages
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Platform Messages

Table Of Contents

Platform Messages

OIRD Messages

PCIMGR Messages

PCMCIA Messages

PCMCIAD Messages

PCTL Messages

PLAT_FIB_MPLS Messages

PLAT_FIB_RP Messages

PLAT_FIB Messages

PLAT_V6FIB_RP Messages

PLATFORM_HFR_LIB Messages

PLATFORM_RP Messages

PLIM_16P_OC48 Messages

PLU Messages

PLUTLU Messages

PRP_HW Messages


Platform Messages


This section contains all Platform related System Error Messages, such as shelf magr, chassis, env ctrl, and so forth. The following facility codes are represented in this module:

OIRD Messages

PCIMGR Messages

PCMCIA Messages

PCMCIAD Messages

PCTL Messages

PLAT_FIB_MPLS Messages

PLAT_FIB_RP Messages

PLAT_FIB Messages

PLAT_V6FIB_RP Messages

PLATFORM_HFR_LIB Messages

PLATFORM_RP Messages

PLIM_16P_OC48 Messages

PLU Messages

PLUTLU Messages

PRP_HW Messages

OIRD Messages

Error Message     
 
    
    
   

%PLATFORM-OIRD-5-OIRIN OIR: Node [chars] inserted

Explanation    Detected a card is inserted into the chassis.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-5-OIROUT OIR: Node [chars] removed

Explanation    Detected a card is removed from the chassis.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-ASYNC_ATTACH_FAIL Failed to attach handler for async events: [chars]

Explanation    Failed to attach handler for async events.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-ASYNC_MSG_ERROR Received unexpected message: [dec]

Explanation    Received unexpected async message type.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-CHKPT_FAIL Failed to perform checkpoint services: [chars]

Explanation    Failed to perform checkpoint service functions.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-EVM_CREATE_FAIL Failed to create event manager: [chars]

Explanation    Failed to create event manager.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-MMAP_FAIL Failed to map OIR registers to process space

Explanation    Failed to mmap OIR registers.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-MSG_ATTACH_FAIL Failed to attach handler for sync events: [chars]

Explanation    Failed to attach handler for sync events.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-MSG_CHAN_CONN_FAIL Failed to connect to message channel: [chars]

Explanation    Failed to attach handler for sync messages.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-MSG_ERROR Received unexpected message : [chars]

Explanation    Received unexpected message.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-THREAD_CREATE_FAIL Failed to create thread [chars]

Explanation    Failed to create threads.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-TIMER_CREATE_FAIL Failed to create timer: [chars]

Explanation    Failed to create timer.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-TIMER_INIT_FAIL Failed to init timer events: [chars]

Explanation    Failed to init timer events.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-OIRD-7-UNEXPECTED Unexpected: [chars]: [chars]

Explanation    An unexpected condition encountered. This is not necessarily an error, but may help with debugging other problems elsewhere!

Recommended Action    Collect system log information. No action is required.

PCIMGR Messages

Error Message     
 
    
    
   

%PLATFORM-PCIMGR-2-SW_FATAL_ERROR fatal s/w error encountered - [chars], [chars], line [dec]

Explanation    An unrecoverable fatal s/w error was encountered, which resulted in process restart. The exact cause is appended to the error msg. Contact support with this information.

Recommended Action    Reload the board. *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PCIMGR-3-MUTEX_LOCK_ERROR [chars]() line[dec]: pci bus manager mutex lock error

Explanation    The mutex lock for accessing register returned error

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCIMGR-3-MUTEX_UNLOCK_ERROR [chars]() line[dec]: pci bus manager mutex unlock error

Explanation    The mutex unlock for register operation returned error

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCIMGR-3-REG_PM_ERROR [chars]() line[dec]: pci bus manager failed register to platform mgr

Explanation    The function call to pm_fault_register_device returned fail

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PCMCIA Messages

Error Message     
 
    
    
   

%PLATFORM-PCMCIA-3-PCI_DEV_ATTACH_ERROR PCMCIA driver failed to attach to the pci device

Explanation    can not get pci device info from PCI bus mgr

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCMCIA-3-PCI_SVR_ATTACH_ERROR Can't locate PCI server

Explanation    PCMCIA driver can not attach to PCI bus mgr

Recommended Action    'OIR PC Card'

Error Message     
 
    
    
   

%PLATFORM-PCMCIA-7-MEM_MAP_ERROR PCMCIA driver failed mapping io/mem addr space

Explanation    mem/io mapping form pcmcia driver failed

Recommended Action    'Check PC card insertion, format, or unsupported type'

Error Message     
 
    
    
   

%PLATFORM-PCMCIA-7-REG_PM_ERROR PCMCIA driver failed regist to platform mgr

Explanation    The function call to pm_fault_register_device returned fail

Recommended Action    'Check PCMCIAD process'

PCMCIAD Messages

Error Message     
 
    
    
   

%PLATFORM-PCMCIAD-7-FUNCTION_FAILED [chars]() failed: [chars]

Explanation    The function specified failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCMCIAD-7-KILL_FAILED kill to pid [dec] failed: [chars]

Explanation    Probably the process being killed has already exited

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCMCIAD-7-MSGSEND_FAILED MsgSendPulse operation failed: [chars]

Explanation    Failed to send pulse to resmgr thread to handle SIGCHLD

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCMCIAD-7-RESTART Pcmciad died and has come back up. Killing its old children

Explanation    pcmciad died and had come back up. It is killing children spawned by old pcmciad so that it can respawn new ones.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCMCIAD-7-SIGNAL_OP_FAILED Signal operation [chars] failed: [chars]

Explanation    Singal masking or handler installation failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCMCIAD-7-UNLINK_FAILED unlink of file [chars] failed: [chars]

Explanation    Should not happen.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PCTL Messages

Error Message     
 
    
    
   

%PLATFORM-PCTL-3-gsp_msg_failed Failure to notify node state when [chars]: [chars]

Explanation    The internal communication channel among pctl threads is broken.

Recommended Action    Must restart the process.

PLAT_FIB_MPLS Messages

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-2-CRITICAL [chars]

Explanation    PLATFORM FIB, Critical error

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-2-CRITICAL_INFO [chars] [dec]

Explanation    PLATFORM FIB, Critical error information

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-3-ERR_DETAIL [chars] [hex], [chars] [dec], [chars]([dec])

Explanation    PLATFORM FIB, error information

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-3-ERR_INFO [chars] [dec]

Explanation    PLATFORM FIB, error information

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-3-ERR_INFO [chars] [dec]

Explanation    PLATFORM FIB, error information

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-3-ERR_INFO_HEX [chars] [hex]

Explanation    PLATFORM FIB, error information

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-3-ERR_STR [chars] [chars]([dec])

Explanation    PLATFORM FIB, error information

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-3-ERR_STR [chars] [chars]([dec])

Explanation    PLATFORM FIB, error information

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-3-ERROR [chars]

Explanation    PLATFORM FIB, error

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-3-ERROR [chars]

Explanation    PLATFORM FIB, error

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-3-SHMEM Shared memory [chars], window: [dec] [hex] [chars]

Explanation    PLATFORM FIB, Shared memory errors

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-4-WARNING [chars]

Explanation    PLATFORM FIB, Warning

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-4-WARNING_INFO [chars] [dec]

Explanation    PLATFORM FIB, Warning information

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_MPLS-6-INFO [chars]

Explanation    PLATFORM FIB, Information

Recommended Action    *SUPPORT*

PLAT_FIB_RP Messages

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_RP-3-ERR_INFO PLATFORM-FIB-RP: Error - [chars] [dec]

Explanation    PLATFORM FIB, error information

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_RP-3-ERR_INFO_VERBOSE PLATFORM-FIB-RP: Error - [chars] [chars] [chars] [dec]

Explanation    PLATFORM FIB, error information

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB_RP-3-ERROR PLATFORM-FIB-RP: Error - [chars]

Explanation    PLATFORM FIB, error

Recommended Action    *SUPPORT*

PLAT_FIB Messages

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB-3-ERR_INFO [chars] [dec]

Explanation    PLATFORM FIB, error information

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB-3-ERR_INFO_RT [chars] [dec]

Explanation    PLATFORM FIB, error information

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB-3-ERR_STR [chars]: [chars] ([unsigned int])

Explanation    PLATFORM FIB, error information

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB-3-ERR_STR_RT [chars]: [chars] ([unsigned int])

Explanation    PLATFORM FIB, error information

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB-3-ERROR [chars]

Explanation    PLATFORM FIB, error

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB-3-ERROR_RT [chars]

Explanation    PLATFORM FIB, error

Recommended Action    Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.

Error Message     
 
    
    
   

%PLATFORM-PLAT_FIB-6-INFO [chars]

Explanation    PLATFORM FIB, Information

Recommended Action    The message is just for information. No action is needed.

PLAT_V6FIB_RP Messages

Error Message     
 
    
    
   

%PLATFORM-PLAT_V6FIB_RP-3-ERR_INFO PLATFORM-FIB-IPV6: [chars] [dec]

Explanation    Platform IPv6 FIB, Error information

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_V6FIB_RP-3-ERR_INFO_VERBOSE PLATFORM-FIB-IPV6: [chars] [chars] [chars] [dec]

Explanation    Platform IPv6 FIB, Error information

Recommended Action    *SUPPORT*

Error Message     
 
    
    
   

%PLATFORM-PLAT_V6FIB_RP-3-ERROR PLATFORM-FIB-IPV6: [chars]

Explanation    Platform IPv6 FIB, Error

Recommended Action    *SUPPORT*

PLATFORM_HFR_LIB Messages

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_HFR_LIB-7-AM_I_SC_ERROR Failed to detect hardware board type. Reason: [chars].

Explanation    The platform library service call to find the hardware module type has failed. The calling application handles it appropriately.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PLATFORM_RP Messages

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-0-CRASH GRP-B Rebooting Now - Replace your broken RP DRAM!

Explanation    Broken DRAM

Recommended Action    Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-0-MBE_RMW GRP-B DRAM ECC Fatal Memory Error: MBE_RMW Addr=[hex], TSR=[hex], EER=[hex]

Explanation    GRP-B DRAM ECC Fatal Memory Error: MBE_RMW.

Recommended Action    Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-0-SBE_NON_FATAL GRP-B DRAM ECC Non-Fatal Memory Error: SBE Addr=[hex], TSR=[hex], EER=[hex], synd=[hex]

Explanation    GRP-B DRAM ECC Non-Fatal Memory Error: Single Bit Error.

Recommended Action    Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-0-SBE_RMW_FATAL GRP-B DRAM ECC Fatal Memory Error: SBE_RMW on Tiger Rev 4, Addr=[hex], TSR=[hex], EER=[hex], synd=[hex]

Explanation    GRP-B DRAM ECC Fatal Memory Error: SBE_RMW .

Recommended Action    Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-0-SBE_RMW_NONFATAL GRP-B DRAM ECC Non-Fatal Memory Error: SBE_RMW Addr=[hex], TSR=[hex], EER=[hex], synd=[hex]

Explanation    GRP-B DRAM ECC Non-Fatal Memory Error: SBE_RMW.

Recommended Action    Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-0-WPE GRP-B DRAM ECC Fatal Memory Error: WPE Addr=[hex], TSR=[hex], EER=[hex], WPEIR=[hex]

Explanation    GRP-B DRAM ECC Fatal Memory Error: Write Parity Error.

Recommended Action    Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-child_init [chars]: child: [chars]

Explanation    Errors during the driver normal initialization

Recommended Action    Software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-CSAR_ECM [chars]

Explanation    none

Recommended Action    Software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-CSAR_HW_ERR [chars]. Error = [chars]

Explanation    csar hw error

Recommended Action    Software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-DIEP_SVC_INIT_ERR [chars] [chars]: service=[dec] service_status=[dec]

Explanation    Errors during the initialization of deferent services

Recommended Action    Software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-FIA_DEVCTL_ERR Unsupported devctl case [dec]

Explanation    An unexpected error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-FIA_MEM_CHIP_ERR ([chars]): no memory for chip data.

Explanation    An unexpected error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-FIA_MEM_ERROR ([chars]): FIA failed to initialize memory. Exiting

Explanation    An unexpected error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-FIA_MMAP_ERROR ([chars]): FIA memory mapping failed. Exiting

Explanation    An unexpected error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-FIA_SYNC_ERROR ([chars]): FIA failed to sync, los_status [hex], los_error [hex], fia_config [hex]

Explanation    This error usually indicates an internal hardware problem on the card.

Recommended Action    If there are other error reports about the switch fabric (CSC/SFC) then wait several minutes for corrective action. Otherwise, run diagnostics for slot reporting error. Use 'diag verbose' command. (This command may not work for the slot containing the primary route processor.) If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-HW_DR_MMAP_FAILED [chars] h/w driver cannot do memory map

Explanation    An unexpected error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-LOW_CPU_MEM slot [dec]: [dec]M present, need [dec]M, RP CPU memory upgrade required

Explanation    For indicating insufficient RP CPU (ie. dram) memory

Recommended Action    Upgrade the CPU (dram) memory on the RP.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-NETIO_FAIL [chars]: dpc failure ( status : [dec] )

Explanation    An unexpected error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-NO_MUTEX Cannot get netio mutex

Explanation    An unexpected error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-NORMAL_INIT [chars]: [chars]

Explanation    none

Recommended Action    Software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-NORMAL_INIT_ERR [chars] [chars]

Explanation    Errors during the driver normal initialization

Recommended Action    Software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-PARTNER_INIT [chars]: [chars]

Explanation    none

Recommended Action    Software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-3-RESET_DATAPATH [chars]: [dec]

Explanation    Errors during the driver normal initialization

Recommended Action    Software problem which requires a DDTS

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-7-DRP_PARTNER_HELPER [chars]

Explanation    Debugging message for drp_partner_helper

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-7-FIA_NOT_RESET FIA was not reset before programming

Explanation    An unexpected error has occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLATFORM_RP-7-PARTNER_DEBUG [chars]

Explanation    Debugging code

Recommended Action    none

PLIM_16P_OC48 Messages

Error Message     
 
    
    
   

%PLATFORM-PLIM_16P_OC48-3-DEVICE_INTR_CLEAR No Framer/RAC devices are generating excessive interrupts

Explanation    The previously reported excessive interrupts condition has been cleared. Interrupt rate limiting has been disabled.

Recommended Action    none

Error Message     
 
    
    
   

%PLATFORM-PLIM_16P_OC48-3-DEVICE_INTR_DISABLE Excessive interrupts from the [chars] device of port [hex]

Explanation    The specified device is generating excessive interrupts. This message indicates that we are rate limiting the interrupt coming from this device. This indicates a potential HW issue, traffic forwarding (protection switching) may be impacted.

Recommended Action    Check the fiber or the peer connection. If the problem persist after checking fiber and peer router, please contact support.

Error Message     
 
    
    
   

%PLATFORM-PLIM_16P_OC48-6-OIM_OIR Optic Interface Module [chars] for port [dec]

Explanation    The Optic Interface Module (OIM) for the specified port has either been inserted or removed.

Recommended Action    No action is required.

PLU Messages

Error Message     
 
    
    
   

%PLATFORM-PLU-4-ERR_CORRECTED Hardware Table [dec] consistency restored

Explanation    Errors have been corrected.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLU-4-ERR_NOTIFY Hardware Table [dec] may be inconsistent. Attempting correction every [dec] seconds

Explanation    Errors were encountered trying to program hardware tables, forwarding on some entries may be affected, periodic error correction will be attempted.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLU-6-BKT_COMPACTED Hardware Table [dec] memory failures corrected with compaction

Explanation    A particular table had persistent memory failures due to heavily fragmented memory. As a last resort we attempted an aggressive memory recovery technique which succeeded. This is an informational message.

Recommended Action    No action is required because the memory failures were auto-corrected.

PLUTLU Messages

Error Message     
 
    
    
   

%PLATFORM-PLUTLU-4-ERR_RESTART_FAILED Failed to restart forwarding on metro

Explanation    An error was encountered while trying to restart forwarding on metro

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLUTLU-4-LTRACE_INIT_FAILED Failed to initialise ltrace buffers

Explanation    An error was encountered while initialising the PLU/TLU memory manager This is a non-fatal error for PLU/TLU manager caused by system instability or memory issues

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PLUTLU-4-REPL_MODE_FAILED Failed to modify replication mode

Explanation    An error was encountered while trying to modify replication mode on metro

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PRP_HW Messages

Error Message     
 
    
    
   

%PLATFORM-PRP_HW-3-INIT_ERROR Performance route processor initialization failed: ([chars]%s)

Explanation    Performance Route Processor (PRP) drivers failed to initialize. The effect is that PRP will not function. %s - indicates the reason for the failure. %s - is the error reason.

Recommended Action    The System Manager process (sysmgr) will not respawn this process. Try to reload the PRP first. If it does not recover, power recycle the router. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.