Cisco IOS XR System Error Reference Guide for CRS-1 Router Platform Specific Messages, Release 3.4
High Availability (HA) Messages
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High Availability (HA) Messages

Table Of Contents

High Availability (HA) Messages

REDCON_CLIENT Messages

REDCON Messages

REDDRV Messages

REDSTATS Messages


High Availability (HA) Messages


This section contains all High Availability related System Error Messages. The following facility codes are represented in this module:

REDCON_CLIENT Messages

REDCON Messages

REDDRV Messages

REDSTATS Messages

REDCON_CLIENT Messages

Error Message     
 
    
    
   

%HA-REDCON_CLIENT-3-ERROR [chars]: [chars]: [hex]: [chars]

Explanation    A redcon client API failed in the indicated function, for the specified reason.

Recommended Action    Collect the function name and traceback information and forward to your next level of technical support. No action is required.

Error Message     
 
    
    
   

%HA-REDCON_CLIENT-7-MSG_SEND [chars]: Failed to send [chars] message to redcon: [hex]: [chars]

Explanation    An attempt to send a message to the redcon server failed with the specified reason. It may be the case that redcon had been restarted.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

REDCON Messages

Error Message     
 
    
    
   

%HA-REDCON-3-DRIVER_INIT_FAILED initilization of the redundancy driver failed after [dec] attempts

Explanation    Redcon has attempted to call the platform-specific redundancy driver initialization function, but the call failed after several attempts.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%HA-REDCON-3-UNEXPECTED_ERROR Unexpected: [chars]: [chars]: [hex]

Explanation    An unexpected error condition encountered.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-4-FAILOVER_DISABLED Failover has been disabled by config

Explanation    Redcon has notified the card failover has been disabled by the configuration.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-4-FAILOVER_REQUESTED failover has been requested by operator, waiting to initiate

Explanation    Redcon on the active card has been told to failover by request

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-4-STANDBY_NOT_READY standby card is NOT ready

Explanation    Redcon has determined that the standby card is NOT ready because of the failure of one or more events the prevent it from being in-sync with the active card.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-4-STANDBY_NOT_READY_ALARM [chars]

Explanation    Set: When the standby remains in not ready state for a prolonged period. Cleared: When the standby is removed, reset or goes ready.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-4-STANDBY_NOT_READY_REASON JID [dec], node [chars], process [chars] set the standby not ready: [chars]

Explanation    The named process has set the standby in a not ready state with the supplied reason.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-4-STANDBY_READY standby card is ready

Explanation    Redcon has determined that the standby card is ready to take over as active card if it needs to.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%HA-REDCON-4-STBY_ACTIVE_NOT_READY Notice to go active: Card not ready and will be reset

Explanation    Redcon attempted to go active without the card ready - reset card

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-4-STBY_CONN_RETRY Connection to [chars] failed - retrying...

Explanation    Redcon failed to establish a connection to redcon on the standby card.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-4-STBY_FORCE_GO_ACTIVE Notice to go active: Not ready but forced failover has been allowed

Explanation    Redcon has been forced to go active even though the card is not ready.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-6-GO_ACTIVE this card going active

Explanation    The card is going active.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%HA-REDCON-6-GO_STANDBY this card going standby

Explanation    The card is going standby.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%HA-REDCON-6-STANDBY_CONNECTION_DOWN connection to standby card is DOWN

Explanation    Redcon has determined that the connection to the standby card has gone down.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-6-STANDBY_CONNECTION_UP connection to standby card is UP

Explanation    Redcon has determined that the connection to the standby card has been succesfully completed.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%HA-REDCON-6-STBY_STANDBY_NOT_READY This card is standby and is NOT ready

Explanation    Redcon has determined that the standby card is NOT ready because of the failure of one or more events the prevent it from being in-sync with the active card.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-6-STBY_STANDBY_READY This card is standby and is ready

Explanation    Redcon has determined that the standby card is ready to take over as active card if it needs to.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%HA-REDCON-7-FAILOVER_ENABLED Failover has been enabled by config

Explanation    Redcon has notified the card failover has been enabled by the configuration.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-7-MSG_SEND_FAILED msg_send [chars] failed [chars] [dec]

Explanation    Redcon attempted to call msg_send but it failed.

Recommended Action    Collect system log information. No action is required.

Error Message     
 
    
    
   

%HA-REDCON-7-UNEXPECTED Unexpected: [chars]: [chars]: [hex]

Explanation    An unexpected condition encountered. This is not necessarily an error.

Recommended Action    Collect system log information. No action is required.

REDDRV Messages

Error Message     
 
    
    
   

%HA-REDDRV-2-MSG_PRIMARY_GLARE primary-primary glare (primary msg from node [hex])

Explanation    There appear to be two PRIMARY RP's in the system

Recommended Action    None; the node which has arbitrated for the least time will be reset.

Error Message     
 
    
    
   

%HA-REDDRV-3-ERROR_EXIT reddrv process exiting because [chars], error code [chars]

Explanation    The DRP redundancy driver process exited for the reason mentioned in the message.

Recommended Action    The System Manager process (sysmgr) will automatically respawn this process up to a fixed number of times when this error is encountered inorder to recover. Execute 'show process reddrv location ' to verify that the process is up and running after the restart. If it is still non-operational, try doing from the admin mode 'process restart reddrv location '. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%HA-REDDRV-3-ROLE_LOCKED (node [hex]) failover prevented - card role is locked

Explanation    The role of this card has been locked - failover was prevented.

Recommended Action    A failover was initiated, but could not complete because the card role is locked. Please capture the output of 'show reddrv trace' and 'show drp-reddrv trace'.

Error Message     
 
    
    
   

%HA-REDDRV-4-CRITERIA_CONFLICT Detected conflicting criteria comparision: [chars]

Explanation    Detected conflicting criteria.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%HA-REDDRV-4-FILE_OPEN Failed to open log file for redundancy driver: [chars]

Explanation    Failed to open log file for redundancy driver.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%HA-REDDRV-4-HARDWARE_ERROR Detected Hardware error: [chars].

Explanation    Detected hardware error.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%HA-REDDRV-4-WD_EXPIRED Failed to punch the watchdog on time [dec] seconds [dec] nanosecs

Explanation    Failed to punch the watchdog timer within one second.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%HA-REDDRV-5-GO_ACTIVE Card is becoming active.

Explanation    Card is becoming active.

Recommended Action    No action required, just informational message.

Error Message     
 
    
    
   

%HA-REDDRV-5-GO_BID Card is going to bid state.

Explanation    Card is going to bid state.

Recommended Action    No action required, just informational message.

Error Message     
 
    
    
   

%HA-REDDRV-5-GO_STANDBY Card is becoming standby.

Explanation    Card is becoming standby.

Recommended Action    No action required, just informational message.

Error Message     
 
    
    
   

%HA-REDDRV-6-DELIVER_POISON_PILL Active sends poision pill packet to peer node [chars]

Explanation    Active reddrv issued a poison pill packet to reset peer RP or SC

Recommended Action    No action needed. This is to ensure peer RP/SC to drop out from active role

Error Message     
 
    
    
   

%HA-REDDRV-6-RESET_SELF No active RP detected for [dec] seconds; resetting this node

Explanation    The node on which reddrv is running, resets itself on loss of heartbeat from the RP.

Recommended Action    Check the RP in the system. If present, check the connectivity between RP and the node that went down.

Error Message     
 
    
    
   

%HA-REDDRV-6-RESET_STANDBY Active [chars] reset standby peer node [chars]

Explanation    Issue hardware reset to peer standby RP or SC.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%HA-REDDRV-7-ASYNC_SEND Failed to send async message to redcon : [chars]

Explanation    Failed to send async message to redcon.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%HA-REDDRV-7-ERROR [chars] : [chars]

Explanation    A general failure occured while executing a resource function. The message contains info about the cause of the failure and possibly anticipated actions/effects.

Recommended Action    Verify continued correct operation of Redundancy Driver.

Error Message     
 
    
    
   

%HA-REDDRV-7-KDUMPER_MESSAGE [chars]

Explanation    Reddrv has received kernel dumper message

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%HA-REDDRV-7-MESSAGE_RETRY_ERROR Exhausted message retry count of messge type: [chars]

Explanation    Received unexpected async error message code.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%HA-REDDRV-7-MISS_ACK_COUNT Missed heart beat acknowledge from standby

Explanation    Received unexpected async error message code.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%HA-REDDRV-7-MSG_ERROR Received unexpected message of type: [dec]

Explanation    Received unexpected message.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%HA-REDDRV-7-MSG_INVALID_MSGLEN reddrv_msg_handler got [dec] expected [dec]

Explanation    reddrv_msg_handler received a message of unexpected size

Recommended Action    No action required, software will take corrective action on its own.

Error Message     
 
    
    
   

%HA-REDDRV-7-NODE_ERROR [chars] : [chars] : [chars]

Explanation    Reddrv had problem to broadcast dead node name notification.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=

Error Message     
 
    
    
   

%HA-REDDRV-7-NODE_RESET Resetting node [chars] for correct active/standby arbitration

Explanation    The arbitration state machine needs to be able to reset failed nodes, or other nodes on the same card as a failed node, in order to ensure correct behavior of the state machine and no mixed-role cards.

Recommended Action    No action required, just informational message.

Error Message     
 
    
    
   

%HA-REDDRV-7-NODE_RESET_FAILED Reset of node [chars] failed with error [chars] - correct active/standby arbitration may not occur in this case

Explanation    The arbitration state machine needs to be able to reset failed nodes, or other nodes on the same card as a failed node, in order to ensure correct behavior of the state machine and no mixed-role cards. If this fails, then arbitration may not occur correctly.

Recommended Action    Please collect output of 'show redundancy trace', 'show logging' and 'show ltrace shelfmgr'.

Error Message     
 
    
    
   

%HA-REDDRV-7-OPERATION_FAIL Failed to [chars], error code [chars]

Explanation    The particular operation mentioned in the message failed due to some reason. This is not a critical failure, the process can continue functioning as expected despite the failure.

Recommended Action    Debug message only. No action is required.

Error Message     
 
    
    
   

%HA-REDDRV-7-REDCON_REREGISTER Recon registration invoked more than once

Explanation    The reddrv_redcon_register function was called multiple times

Recommended Action    No action required, software will automatically take corrective action.

Error Message     
 
    
    
   

%HA-REDDRV-7-ROLE_CHANGE Detected role change to [chars] state due to [chars]

Explanation    Detected role change signal.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%HA-REDDRV-7-SHMEM Failed to [chars] share memory region: [chars]

Explanation    Failed to create, open or size share memory region.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%HA-REDDRV-7-SW_ROLE_ERROR Detected software role error my_role: [dec] other_role: [dec]

Explanation    Detected software role error.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%HA-REDDRV-7-UNEXPECTED Unexpected: [chars]: [chars]

Explanation    An unexpected condition encountered. This is not necessarily an error, but may help with debugging other problems elsewhere!

Recommended Action    Collect system log information. No action is required.

REDSTATS Messages

Error Message     
 
    
    
   

%HA-REDSTATS-3-SERVICE_CREATE Failed to create thread for service [dec], name [chars]: [chars]

Explanation    The system failed to create the thread that provides the indicated service. This is a fatal error for redstatsd.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%HA-REDSTATS-7-SYSCALL [chars]: [chars](): [chars]

Explanation    A system call failed. The calling function, the failed call, and error are displayed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%HA-REDSTATS-7-UNEXPECTED Unexpected: [chars]: [hex] : [chars]

Explanation    An unexpected condition encountered. This is not necessarily an error.

Recommended Action    Collect system log information. No action is required.