Cisco IOS XR System Error Reference Guide for Platform Independent Messages, Release 3.3
Service Messages
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Service Messages

Table Of Contents

Service Messages

SBCSVI_EA Messages

SBCSVI_NETIO Messages

SD_COMMON Messages

SD Messages

SVII_EA Messages

SVII_MGR Messages


Service Messages


This section contains all service related System Error Messages. The following facility codes are represented in this module:

SBCSVI_EA Messages

SBCSVI_NETIO Messages

SD_COMMON Messages

SD Messages

SVII_EA Messages

SVII_MGR Messages

SBCSVI_EA Messages

Error Message     
 
    
    
   

%SERVICE-SBCSVI_EA-3-INITFAIL Failure during initialization. Error: [chars]

Explanation    A failure occurred during the initialization of the SBCSVI EA process on a particular node. The process will be restarted. Until the process starts successfully, any SBCSVI interface located on that node will not come up. (If there is a standby node the interfaces should come up on the standby).

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SBCSVI_EA-3-INTERNAL [chars]

Explanation    An unexpected internal error has occurred in the SBCSVI EA process. The process will restart.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SBCSVI_EA-3-INTERNAL_ERR [chars] : [chars]

Explanation    An unexpected internal error has occurred in the SBCSVI EA process. The process will restart.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SBCSVI_EA-3-LINK_FAIL Error while [chars]ing [unsigned int] interfaces: [chars]

Explanation    An error occurred while attempting to join together the two halves of some SBCSVI pairs on the specified node. The pairs will not come up. If there is a standby node configured for the pairs, they may come up on the standby.

Recommended Action    It may help to shut down, then bring up, the SBCSVI interface pairs in question.

Error Message     
 
    
    
   

%SERVICE-SBCSVI_EA-3-NOT_FOUND Received request for an interface (0x[pointer]) that is not in our database

Explanation    The SBCSVI EA process received a request to process an interface that does not exist in its database. This indicates some sort of internal inconsistency.

Recommended Action    It may help to restart the SBCSVI EA process. If there are any obvious resource problems (e.g. memory exhaustion), these must be fixed first. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SBCSVI_EA-3-SSC_SEND Error while sending messages to Service Director: [chars]

Explanation    A problem was encountered while trying to send a batch of messages to the Service Director. The Service Director may not be up to date with the state of services on this node, so SBCSVI interfaces located on this node may fail to forward packets.

Recommended Action    It may help to restart the SBCSVI EA process. If there are any obvious resource problems (e.g. memory exhaustion), these must be fixed first. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SBCSVI_EA-3-SSC_SEND_SRV Error while sending message about [chars] to Service Director: [chars]

Explanation    A problem was encountered while trying to send a single message to the Service Director. The Service Director may not be up to date with the state of this services on this node, so the associated SBCSVI interfaces located on this node may fail to forward packets.

Recommended Action    It may help to restart the SBCSVI EA process. If there are any obvious resource problems (e.g. memory exhaustion), these must be fixed first. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SBCSVI_EA-3-STATE_CHANGE An error occurred while checking the state for '[chars]': [chars]

Explanation    While the SBCSVI EA process was checking the state for the specified interface pair, an error was encountered. The interface pair in question may be left in an inconsistent state.

Recommended Action    It may help to restart the SBCSVI EA process. If there are any obvious resource problems (e.g. memory exhaustion), these must be fixed first. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

SBCSVI_NETIO Messages

Error Message     
 
    
    
   

%SERVICE-SBCSVI_NETIO-3-INIT_DEBUG Failure of debug intialization during [chars]. Error: [chars]

Explanation    A failure occurred during the initialization of debug for the NetIO caps. If this occured during an upgrade operation then it will cause the NetIO process to reload. Otherwise this will cause the capsulation to be unloaded, and an error returned to the user.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SBCSVI_NETIO-3-INIT_TRACE Failure initializing tracing ([chars] buffer). Error: [chars]

Explanation    A failure occurred during the initialization of tracing for the NetIO caps. This will cause the capsulation to be unloaded, and an error returned to the user.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

SD_COMMON Messages

Error Message     
 
    
    
   

%SERVICE-SD_COMMON-3-SEND_FAILED Failed to send a '[chars]' message: '[chars]'

Explanation    A required control message could not sent. The reason for the failure is detailed in the message.

Recommended Action    Restart the 'service_director' process to force a resync of all data, which will recover the lost message. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

SD Messages

Error Message     
 
    
    
   

%SERVICE-SD-3-ASSERT ASSERT failure: [chars]

Explanation    The process is in an inconsistent state. The process will exit and restart. All data will be resynchronised after the restart.

Recommended Action    No action is required to recover the system, this will happen automatically. Report this issue to your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SD-3-BATCH_DECODE_ERROR Message decode error, message type: [chars], message number: [dec], error: [chars]

Explanation    The Service Director received a batch containing a malformed message. The contents of the message are lost, and hence the subsequent control changes will not occur.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. In the short-term, restart the 'service_director' process to force a resync of all control data.

Error Message     
 
    
    
   

%SERVICE-SD-3-INIT_FAILED Initialisation failed, module: [chars], operation: [chars], error: [chars]

Explanation    The Service Director has failed to start up. The operation being attempted is detailed in the error message. The Service Director will be restarted automatically.

Recommended Action    If the error indicates an Out Of Memory error, then attempt to increase the available resources. Otherwise, if the error persists, contact your technical support representative copying the error message exactly as it appears.

Error Message     
 
    
    
   

%SERVICE-SD-3-LOOP_FAILED Unexpected error in event loop: [chars]

Explanation    An unexpected error has been encountered in the main Service Director event loop. The Service Director will be automatically restarted, and should recover by itself.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SD-3-NOMEM Insufficient resources: [chars]

Explanation    There are insufficient resources to perform some action. The error message contains more details about what action failed.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. Once the memory conditions have been improved, restart the Service Director process to allow it to resynchronise with its clients.

Error Message     
 
    
    
   

%SERVICE-SD-3-SEND_FAILED Failed to send a '[chars]' message: '[chars]'

Explanation    A required control message could not be sent. The reason for the failure is detailed in the message.

Recommended Action    Restart the 'service_director' process to force a resync of all data, which will recover the lost message. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SD-3-SYSMGR_FAIL SysMgr didn't respond when told we're exiting: [chars]

Explanation    The Service Director attempted to notify SysMgr that it was exiting and SysMgr returned an error.

Recommended Action    Restart the Service Director process. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SD-3-UPDATE_FAILED Service State update to state [unsigned int] for service ([unsigned int], [chars]) failed: [chars]

Explanation    An attempted service state transition failed. This transition will not be retried.

Recommended Action    If the service in question is no longer in an appropriate state, restart the 'service_director' process. Service state can be gleaned from the output of 'show services redundancy'. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SD-4-INVALID_FIND_SERVICE An invalid find_service request was received. Type: [hex]

Explanation    The Service Director received a batch with an invalid service type field. This can be due to message corruption, or due to a timing issue but is most likely due to an error in a service process. Except in the latter case (when it will most probably be repeated) this error is not fatal.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SD-4-WRONG_SSC Invalid SSC is sending updates on node [hex]. Beginning recovery

Explanation    A Service Controller process not currently registered is sending updates from a node. The Service Director will now attempt to recover from this by resynchronising with its clients.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

SVII_EA Messages

Error Message     
 
    
    
   

%SERVICE-SVII_EA-3-EVENT Unrecoverable error in event loop. Error: [chars]

Explanation    An error (other than EINTR) occured in the event loop. The process must exit.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SVII_EA-3-INIT Failure during intialization of [chars]. Error: [chars]

Explanation    A failure occurred during the initialization of the Service Virtual Interface infrastructure. This resulted in the restart of the process.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SVII_EA-3-SYSMGR Failure communicating readiness to System Manager. Error: [chars]

Explanation    The process was initialized successfully but was unable to inform System Manager of the success.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

SVII_MGR Messages

Error Message     
 
    
    
   

%SERVICE-SVII_MGR-3-ACTIVATE Failure during activation of [chars]. Error: [chars]

Explanation    A failure occurred during the activation of the Service Virtual Interface infrastructure. Activation occurs when the card transitions to ACTIVE state. This error resulted in the restart of the process.

Recommended Action    *RECUR*

Error Message     
 
    
    
   

%SERVICE-SVII_MGR-3-EVENT Unrecoverable error in event loop. Error: [chars]

Explanation    An error (other than EINTR) occured in the event loop. The process must exit.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SVII_MGR-3-INIT Failure during intialization of [chars]. Error: [chars]

Explanation    A failure occurred during the initialization of the Service Virtual Interface infrastructure. This resulted in the restart of the process.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SVII_MGR-3-INIT_ENS Failure to initialise ENS - retry scheduled. Error: [chars]

Explanation    A failure occurred during the initialization of ENS library in the process. This probably indicates an underlying more severe problem, and retry will be attempted.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SVII_MGR-3-SVIA_INTF_STATE_ERROR The Service Application for [chars] attempted to set an invalid interface state. The interface will be taken down Invalid state: [chars].

Explanation    The Service Application that manages the interface attempted to put the interface in a state that is not valid. This indicates an internal error in the application. The interface will be put in DOWN state and will cease to forward traffic.

Recommended Action    recommend that restarting the process that displayed the message may help, & If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%SERVICE-SVII_MGR-3-SYSMGR Failure communicating readiness to System Manager. Error: [chars]

Explanation    The process was initialized successfully but was unable to inform System Manager of the success.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.