Cisco IOS XR System Error Reference Guide for Platform Independent Messages, Release 3.3
Platform Messages
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Platform Messages

Table Of Contents

Platform Messages

CARDMGR Messages

DRP_PAIRING Messages

DSC Messages

G_PLIM_QOS Messages

GT_I2C Messages

INV Messages

libpcmcia_ide Messages

libpcmcia_linux Messages

MBUS Messages

PCIMGR Messages

PCMCIA Messages

PCMCIAD Messages

SCC Messages

SQUID_LOADER Messages

UPGRADE_FPD Messages


Platform Messages


This section contains all Platform related System Error Messages, such as shelf magr, chassis, env ctrl, and so forth. The following facility codes are represented in this module:

CARDMGR Messages

DRP_PAIRING Messages

DSC Messages

G_PLIM_QOS Messages

GT_I2C Messages

INV Messages

libpcmcia_ide Messages

libpcmcia_linux Messages

MBUS Messages

PCIMGR Messages

PCMCIA Messages

PCMCIAD Messages

SCC Messages

SQUID_LOADER Messages

UPGRADE_FPD Messages

CARDMGR Messages

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-3-BAD_CS_INFO could not get CS revision info!

Explanation    Could not get CS revision info

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-3-CHDIR_FAILED chdir to [chars] failed: [chars]

Explanation    Chdir failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-3-MODULE_UNAVAILABLE module [chars] not available

Explanation    Module unavailable

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-3-NO_CARDS_DEFINED no cards defined

Explanation    No cards defined

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-3-NO_DRIVERS_FOUND no device drivers defined

Explanation    No device drivers

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-3-NO_SOCKETS no sockets found!

Explanation    No sockets

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-3-PCMCIA_INIT_ERROR PCMCIA initialization error at: [chars]

Explanation    PCMCIA initialization error

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-3-SELECT_FAILURE select (): [chars]

Explanation    Select failure

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-3-UNSUPPORTED_CARD Unsupported card in socket [dec]

Explanation    Unsupported card

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-6-PRODUCT_INFO product info: [chars]

Explanation    Product info

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-6-SOCKET_INFO socket [dec]: [chars]

Explanation    Socket info

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-ADJ_RES_FAILED could not adjust resource: [chars]: [chars]

Explanation    Could not adjust resource

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-BAD_OPEN could not open [chars]: [chars]

Explanation    Open of file failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-BIND_FAILED bind '[chars]' to socket [dec] failed: [chars]

Explanation    Bind failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-BIND_MTD_REGION_FAILED bind MTD '[chars]' to region at [hex] failed: [chars]

Explanation    Bind mtd region failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-BIND_MTD_SOCKET_FAILED bind MTD '[chars]' to socket [dec] failed: [chars]

Explanation    Bind mtd to socket failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-CIS_DATA_PARSING_ERROR error parsing CIS([hex]) on socket [dec]: [chars]

Explanation    CIS data parsing error

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-CIS_DATA_READ_ERROR error reading CIS data on socket [dec]: [chars]

Explanation    CIS data read error

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-CIS_REPLACE_ERROR could not replace CIS: [chars]

Explanation    CIS replace error

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-CS_REL_MISMATCH Card Services release does not match

Explanation    Release mismatch

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-GET_DEV_INFO_FAILED get device info on socket [dec] failed: [chars]

Explanation    Device info failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-NO_MEM Malloc failure

Explanation    Out of memory

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-OPEN_SOCK_FAILED open_sock(socket [dec]) failed: [chars]

Explanation    Open of socket failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-READ_FAILED read ([dec]): [chars]

Explanation    Read failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-THREAD_CREATE_FAILED Thread create failed: [chars]

Explanation    Thread create failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-UNBIND_FAILED unbind '[chars]' from socket [dec] failed: [chars]

Explanation    Unbind failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-CARDMGR-7-UNBIND_MTD_FAILED unbind MTD '[chars]' from socket [dec] failed: [chars]

Explanation    Unbind MTD failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

DRP_PAIRING Messages

Error Message     
 
    
    
   

%PLATFORM-DRP_PAIRING-7-ERR_CERR_REG Failed to register with CERR Handler. [chars]

Explanation    --

Recommended Action    '*NONE*'

Error Message     
 
    
    
   

%PLATFORM-DRP_PAIRING-7-ERR_DSC_NODEID Unable to determine the dSC nodeid

Explanation    --

Recommended Action    '*NONE*'

Error Message     
 
    
    
   

%PLATFORM-DRP_PAIRING-7-ERR_EVM_CREATE Event manager create failed. [chars]

Explanation    --

Recommended Action    '*NONE*'

Error Message     
 
    
    
   

%PLATFORM-DRP_PAIRING-7-ERR_GET_MY_NODEID Failed to get my own nodeid. [chars]

Explanation    --

Recommended Action    '*NONE*'

Error Message     
 
    
    
   

%PLATFORM-DRP_PAIRING-7-ERR_PROC_BLOCK [chars]

Explanation    --

Recommended Action    '*NONE*'

Error Message     
 
    
    
   

%PLATFORM-DRP_PAIRING-7-ERR_SERVER_INIT Unable to initialize drp_pairing server. [chars]

Explanation    --

Recommended Action    '*NONE*'

Error Message     
 
    
    
   

%PLATFORM-DRP_PAIRING-7-ERR_SYSDB_ACCESS SysDB operation failed. [chars]

Explanation    --

Recommended Action    '*NONE*'

Error Message     
 
    
    
   

%PLATFORM-DRP_PAIRING-7-ERR_SYSMGR_BLOCK Sysmgr block until active failed. [chars]

Explanation    --

Recommended Action    '*NONE*'

Error Message     
 
    
    
   

%PLATFORM-DRP_PAIRING-7-ERR_THREAD_CREATE Unable to create a thread. [chars]

Explanation    --

Recommended Action    '*NONE*'

DSC Messages

Error Message     
 
    
    
   

%PLATFORM-DSC-3-ERR_DSC_INIT [chars] - error : [chars] , exiting...

Explanation    The dsc process failed in initialization. This indicates that there was a software error during initialization.

Recommended Action    The System Manager process (sysmgr) will automatically respawn this process, up to a fixed number of times the error is encountered, to recover. Verify that the dsc process is up and running by executing the following command at the CLI of the active RP: 'show process dsc' If it is still non-operational, restart the driver by executing the following command at the CLI of the active RP: 'process restart dsc' If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-DSC-3-ERR_INPUT_PRIORITY [chars] - nodeid : [hex]

Explanation    Priority given for the node is not applicable.

Recommended Action    Verify the priority given for this node and enter the correct priority. No action is required.

Error Message     
 
    
    
   

%PLATFORM-DSC-3-ERR_INTERNAL_SW [chars] - error : [chars], exiting...

Explanation    An internal software error occured as indicated in the message.

Recommended Action    The System Manager process (sysmgr) will automatically respawn this process, up to a fixed number of times the error is encountered, to recover. Verify that the dsc process is up and running by executing the following command at the CLI of the active RP: 'show process dsc' If it is still non-operational, restart the driver by executing the following command at the CLI of the active RP: 'process restart dsc' If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-DSC-3-ERR_MEM_ALLOC Failed to allocate [dec] bytes, exiting...

Explanation    The dsc process could not allocate memory. This indicates some problem with the system wide memory.

Recommended Action    The System Manager process (sysmgr) will automatically respawn this process, up to a fixed number of times the error is encountered, to recover. Verify that the dsc process is up and running by executing the following command at the CLI of the active RP: 'show process dsc' If it is still non-operational, restart the driver by executing the following command at the CLI of the active RP: 'process restart dsc' If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'

Error Message     
 
    
    
   

%PLATFORM-DSC-3-ERR_NULL_SERIAL_ID WARNING ! WARNING ! Received request with zeroed serial number. Assigning rack num [dec] and allowing it to pass, till CSCeg63482 is fixed. If this is multi-chassis, please upgrade ALL RP/SC ROMMONs in this setup to 1.22 !

Explanation    Once ROMMON 1.22 is rolled out, all multi-chassis testbeds should upgrade to it to avoid problems of more than one RP getting the same rack number assigned. This msg warns the operator that an RP was detected that had older ROMMON and should be upgraded ASAP.

Recommended Action    Upgrade the ROMMON to ver 1.32 or more Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-DSC-3-ERR_RACK_DOWN Lost connectivity with rack [chars] and rack# : [dec]

Explanation    This indicates that either the rack is powerdown/shutdown or there is some problem with GE cables/Switch between the racks.

Recommended Action    If the rack is not powerdown or shutdown by the operator, then check the GE connectivity between racks. (Check if the cables are okay and also if the switch is operating normally). Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-DSC-3-ERR_SYSDB_CONNECT [chars] - error: [chars]

Explanation    The dsc process could not open connection with sysdb. Hence the show commands will fail. However, the system will continue to function normally.

Recommended Action    If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-DSC-7-ERR_RACK_DELETE [chars]. rack = [dec], [chars]

Explanation    An internal software error occured and this rack could not be removed.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-DSC-7-ERR_RACK_OIR_SAVE Failed to save configuration following rack [dec] removal - [chars]. error: [chars]

Explanation    Not able to save configuration for this rack.

Recommended Action    Examine chassis based on above error msg.

Error Message     
 
    
    
   

%PLATFORM-DSC-7-ERR_RACK_OIR_TIMEOUT No Response received from configuration manager server.

Explanation    No response received from configuration manager server.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-DSC-7-ERR_STORE_REBOOT_INFO Could not store reboot information for node [hex], [chars]

Explanation    Chassis APIs that write to non volatile memory failed.

Recommended Action    No action is required.

G_PLIM_QOS Messages

Error Message     
 
    
    
   

%PLATFORM-G_PLIM_QOS-2-EVENT_BLOCK An error occurred while handling an event: [chars]

Explanation    The event handling function returned an error which could not be handled

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-G_PLIM_QOS-2-THREAD_CREATE_FAILED Could not create a thread - [chars]

Explanation    pthread_create function failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-G_PLIM_QOS-3-ERROR [chars]

Explanation    An error occured prior to debug service initialization

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-G_PLIM_QOS-3-MALLOC_FAILED Could not allocate memory : [chars]

Explanation    Call to malloc() failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

GT_I2C Messages

Error Message     
 
    
    
   

%PLATFORM-GT_I2C-3-DRV_ERR [chars]

Explanation    Error detected when starting the i2c driver

Recommended Action    None. Driver will exit and restart automatically.

Error Message     
 
    
    
   

%PLATFORM-GT_I2C-3-REWORK_AND_UPGRADE_REQUIRED Detected old PLD version = [hex] on this board. Please upgrade the PLD to atleast [hex], and check for i2c rework

Explanation    Detected that the board has old PLD version. Because of this, we will not be able to detect or correct an i2c bus hang.

Recommended Action    Please upgrade PLD and check i2c rework ASAP on this board.

Error Message     
 
    
    
   

%PLATFORM-GT_I2C-3-UNRECOVERABLE_BUS_HANG Detected i2c bus hang from which sw is unable to recover.

Explanation    As shown in the message.

Recommended Action    Physically OIR the RP board which is having the problem.

Error Message     
 
    
    
   

%PLATFORM-GT_I2C-7-BUS_HANG Detected i2c bus hang, attempting to unhang the bus......

Explanation    Detected i2c bus hang.

Recommended Action    Please capture show gt-i2c trace location and show gt-i2c trace location .

Error Message     
 
    
    
   

%PLATFORM-GT_I2C-7-BUS_UNHANG_SUCCESS Successfully unhung the i2c bus

Explanation    As shown in the message.

Recommended Action    Physically OIR the RP board which is having the problem.

INV Messages

Error Message     
 
    
    
   

%PLATFORM-INV-3-FAIL Inventory Manager : [chars]

Explanation    Failure in Inventory Manager resulting in error condition

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-INV-4-WARN Inventory Manager : [chars]

Explanation    These failures in Inventory Manager should generate warning

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

libpcmcia_ide Messages

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_ide-1-CARD_UNAVAILABLE [chars]: Can not access flash device

Explanation    Probably the flash card has been removed.

Recommended Action    Reinsert the flash card.

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_ide-5-CARD_SWAPPED [chars]: The flash card has been swapped (OIR)

Explanation    The pcmcia flash card has been pulled out from its slot and re-inserted with a same or different card

Recommended Action    No action is required.

libpcmcia_linux Messages

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_linux-7-CHILD_SPAWN pcmciad child [chars] died. Being restarted

Explanation    pcmciad spawns filesystem process and cardmgrd. One of them died and hence being restarted

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_linux-7-FUNCTION_FAILED [chars]() failed: [chars]

Explanation    The function specified failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_linux-7-MALLOC_FAILED Malloc failed: [chars]

Explanation    Low in memory

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_linux-7-MOUNT_FAILED pcmciad failed to mount [chars]

Explanation    pcmciad mounts DOS filesystem on ATA devices after DOS filesystem restart. mount failed during restart of DOS filesystem by pcmciad.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_linux-7-NO_SPAWN_PARAM pcmciad spawn of process [dec] failed, since no information available

Explanation    pcmciad stores the pids of its children in /tmp. For some reason the file might have got corrupted

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_linux-7-OPEN_FAILED Open of file [chars] failed: [chars]

Explanation    Open of file failed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_linux-7-SLEEPON_LOCK_FAILED sleepon_lock failed: [chars]

Explanation    deadlock error.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-libpcmcia_linux-7-SPAWN_FAILED pcmciad spawn of process [chars] failed

Explanation    pcmciad spawns filesystem process and cardmgrd. One of them died and its respawn failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

MBUS Messages

Error Message     
 
    
    
   

%PLATFORM-MBUS-4-SVC_AGENT_ROM_DOWN_REV slot [dec]: mbus rom agent is down-rev (V[dec].[dec]), suggest upgrade to current (V[dec].[dec]). Use the upgrade mbus CLI in admin mode.

Explanation    The version of Mbus agent ROM on slot is not current. %d - is the slot number of the card in question. %d - is the major version of the agent currently in ROM %d - is the minor version of the agent currently in ROM %d - is the major version of the agent that is recommeneded %d - is the minor version of the agent that is recommeneded

Recommended Action    Upgrade the rom agent on the car in the specified slot. In admin mode issue the following command upgrade mbus location 0//cpu0 where is the number of the slot shown in the warning message

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-API_DEBUG [chars] ([hex])

Explanation    mbus debugging information. %s debug or software error message %X error returns code in hexdecimal format.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-API_DOWNLOAD_FAIL_STATUS download failed ([chars]).

Explanation    mbus debug info %s - a string containing the slot number.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-API_FILE_OPERATION_FAILED Failed to perform [chars] on file [chars].

Explanation    mbus debug information %s - operation performed on file (e.g. open, close). %s - filename.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-API_INFO [chars]

Explanation    mbus debug information %s - debug message

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-API_INFO_DUMP [chars]

Explanation    Displaying mbus debug information. %s - information message to be displayed

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-API_INVALID_SLOT invalid slot [dec].

Explanation    mbus debug information %d - slot number

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-API_NULL_PARAMETER unexpected null pointer passed to function.

Explanation    mbus debug information

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-CLIENT_FAILURE [chars]

Explanation    mbus debug information %s - describes the function that failed

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-SVC_AGENT_CHECK_FAILED mbus: local agent check failed ([chars]).

Explanation    mbus debug information %s - is a string outlining the action that the system will take to attempt to recover (e.g. forcing RAM download).

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-SVC_DEBUG [chars] ([hex])

Explanation    mbus debug information. %s - is the debug message

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-SVC_EOF_UNEXPECTED mbus: EOF unexpected on file [chars].

Explanation    mbus debug information. %s - is the file name in question.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-SVC_FILE_OPERATION_FAILED mbus: Failed to perform [chars] on file [chars].

Explanation    mbus debug information. %s - indicates the type of file operations (e.g. open, close) %s - is the file name in question.

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-SVC_INFO_DUMP [chars]

Explanation    mbus debug information. %s - is the information being displayed for debug purposes

Recommended Action    No action is required.

Error Message     
 
    
    
   

%PLATFORM-MBUS-7-SVC_INVALID_STREAM mbus: invalid stream [dec].

Explanation    mbus debug information %d - is the stream identifier.

Recommended Action    No action is required.

PCIMGR Messages

Error Message     
 
    
    
   

%PLATFORM-PCIMGR-3-MUTEX_LOCK_ERROR [chars]() line[dec]: pci bus manager mutex lock error

Explanation    The mutex lock for accessing register returned error

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCIMGR-3-MUTEX_UNLOCK_ERROR [chars]() line[dec]: pci bus manager mutex unlock error

Explanation    The mutex unlock for register operation returned error

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message     
 
    
    
   

%PLATFORM-PCIMGR-3-REG_PM_ERROR [chars]() line[dec]: pci bus manager failed register to platform mgr

Explanation    The function call to pm_fault_register_device returned fail

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PCMCIA Messages

Error Message     
 
    
    
   

%PLATFORM-PCMCIA-3-PCI_DEV_ATTACH_ERROR PCMCIA driver failed to attach to the pci device

Explanation    can not get pci device info from PCI bus mgr

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-PCMCIA-3-PCI_SVR_ATTACH_ERROR Can't locate PCI server

Explanation    PCMCIA driver can not attach to PCI bus mgr

Recommended Action    'OIR PC Card'

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%PLATFORM-PCMCIA-7-MEM_MAP_ERROR PCMCIA driver failed mapping io/mem addr space

Explanation    mem/io mapping form pcmcia driver failed

Recommended Action    'Check PC card insertion, format, or unsupported type'

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%PLATFORM-PCMCIA-7-REG_PM_ERROR PCMCIA driver failed regist to platform mgr

Explanation    The function call to pm_fault_register_device returned fail

Recommended Action    'Check PCMCIAD process'

PCMCIAD Messages

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%PLATFORM-PCMCIAD-7-FUNCTION_FAILED [chars]() failed: [chars]

Explanation    The function specified failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-PCMCIAD-7-KILL_FAILED kill to pid [dec] failed: [chars]

Explanation    Probably the process being killed has already exited

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-PCMCIAD-7-MSGSEND_FAILED MsgSendPulse operation failed: [chars]

Explanation    Failed to send pulse to resmgr thread to handle SIGCHLD

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-PCMCIAD-7-RESTART Pcmciad died and has come back up. Killing its old children

Explanation    pcmciad died and had come back up. It is killing children spawned by old pcmciad so that it can respawn new ones.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-PCMCIAD-7-SIGNAL_OP_FAILED Signal operation [chars] failed: [chars]

Explanation    Singal masking or handler installation failed

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-PCMCIAD-7-UNLINK_FAILED unlink of file [chars] failed: [chars]

Explanation    Should not happen.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

SCC Messages

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%PLATFORM-SCC-2-BAD_ID_HW Failed Identification Test in [chars] [[dec]/[dec]]
The module in [chars] in this router may not be a genuine Cisco product. Cisco warranties and support programs only apply to genuine Cisco products. If Cisco determines that your insertion of non-Cisco SPA cards or other modules into a Cisco product is the cause of a support issue, Cisco may deny support under your warranty or under a Cisco support program such as SmartNet.

Explanation    'Hardware in the specified location could not be identified as a genuine Cisco product'

Recommended Action    'Contact TAC'

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%PLATFORM-SCC-2-FAILED_ID_HW Failed Identification Test in [chars] [[dec]/[dec]]

Explanation    'There was a problem while identifying Hardware in the specified location.'

Recommended Action    'Contact TAC'

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%PLATFORM-SCC-2-PROTO_HW Module ([chars]) is a registered proto-type for Cisco Lab use only, and not certified for live network operation.

Explanation    'Hardware in the specified location is a proto-type module that came from a Cisco Lab'

Recommended Action    'Contact TAC'

SQUID_LOADER Messages

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%PLATFORM-SQUID_LOADER-5-progress [chars] [chars]

Explanation    Output progress to RP console.

Recommended Action    No action is required..

UPGRADE_FPD Messages

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%PLATFORM-UPGRADE_FPD-2-FATAL [chars]

Explanation    A fatal error was encountered, and the program exited.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-UPGRADE_FPD-3-ASYNC_ATTACH Failed to attach async message handler : [chars]

Explanation    Failed to attach async message handler

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-UPGRADE_FPD-3-CHAN_CREATE Failed to create upgrade-fpd channel : [chars]

Explanation    Failed to create lc_fpd_upgrade (driver) channel using event_manager_create.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-UPGRADE_FPD-3-ERROR [chars]

Explanation    An error was encountered

Recommended Action    No action is required.

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%PLATFORM-UPGRADE_FPD-3-EVT_BLOCK Event block failed : [chars]

Explanation    Failed to block event

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-UPGRADE_FPD-3-FAILED Failed to update FPD : [chars] [chars]

Explanation    The update operation for the specified FPD has failed.

Recommended Action    Retry the operation to update the image. If the retry operation fails, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

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%PLATFORM-UPGRADE_FPD-3-MSG_REPLY Msg reply failed : [chars]

Explanation    Failed to send message reply

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-UPGRADE_FPD-3-SYNC_ATTACH Failed to attach sync message handler : [chars]

Explanation    Failed to attach sync message handler

Recommended Action    Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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%PLATFORM-UPGRADE_FPD-4-DOWN_REV [chars] [chars] instance [dec] is down-rev (V[dec].[dec]), upgrade to (V[dec].[dec]). Use the upgrade hw-module fpd CLI in admin mode.

Explanation    For displaying down-rev notification.

Recommended Action    tech support should be contacted for upgrade instructions

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%PLATFORM-UPGRADE_FPD-4-UP_REV [chars] [chars] instance [dec] is severely up-rev (V[dec].[dec]), downgrade to (V[dec].[dec]). Use the upgrade hw-module fpd CLI in admin mode.

Explanation    For displaying severely up-rev notification.

Recommended Action    tech support should be contacted for downgrade instructions

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%PLATFORM-UPGRADE_FPD-4-WARNING [chars]

Explanation    display warning messages

Recommended Action    No action is required.

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%PLATFORM-UPGRADE_FPD-6-PASSED Successfully [chars] [chars] subtype image for [chars] on location [chars]

Explanation    It indicates that a FPD has been upgraded or downgraded successfully. The current image version and the upgraded image version are displayed.

Recommended Action    No action is required.

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%PLATFORM-UPGRADE_FPD-6-START Starting to [chars] [chars] subtype image from [dec].[dec] to [dec].[dec] for [chars] on location [chars]

Explanation    It indicates that a FPD image upgrade or downgrade has started. The current image version and the upgraded image version are displayed.

Recommended Action    No action is required.