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SSL VPN Remote User Guide

Table Of Contents

SSL VPN Remote User Guide

Finding Feature Information

Contents

SSL VPN Prerequisites for the Remote User

Restrictions for SSL VPN Remote User Guide

Usernames and Passwords

Remote User Interface

Page Flow

Initial Connection

503 Service Unavailable Message

SSL/TLS Certificate

Login Page

Certificate Authentication

Logout Page

Portal Page

Remote Servers

Toolbar

Web Browsing

Moving the Toolbar

Returning to the Portal Page

Adding the Current Page to the Personal Bookmark Folder

Displaying the Help Page

Logging Out

Session Timeout

TCP Port Forwarding and Thin Client

Tunnel Connection

User-Level Bookmarking

Adding a Bookmark

Editing a Bookmark

Internationalization

Security Tips

Browser Caching and Security Implications

Thin Client—Recovering from Hosts File Error

How SSL VPN Uses the Hosts File

What Happens If You Stop Thin Client Improperly

Troubleshooting Guidelines

Additional References

Related Documents

Standards

MIBs

RFCs

Technical Assistance

Feature Information for SSL VPN for Remote Users

Notices

OpenSSL/Open SSL Project

License Issues


SSL VPN Remote User Guide


First Published: February 27, 2006
Last Updated: October 10, 2008

The SSL VPN feature (also known as WebVPN) provides support, in Cisco IOS software, for remote user access to enterprise networks from anywhere on the Internet. Remote access is provided through a Secure Socket Layer- (SSL-) enabled SSL Virtual Private Network (VPN) gateway. The SSL VPN gateway allows remote users to establish a secure VPN tunnel using a web browser. This feature provides a comprehensive solution that allows easy access to a broad range of web resources and web-enabled applications using native HTTP over SSL (HTTPS) browser support.

This document describes how a remote user, whose enterprise network is configured for SSL VPN, can access the network by launching a browser and connecting to the SSL VPN gateway.

For information about SSL VPN from the point of view of a system administrator, see the document SSL VPN.


Note The Cisco AnyConnect VPN Client is introduced in Cisco IOS Release 12.4(15)T. This feature is the next-generation SSL VPN Client. If you are using Cisco software earlier than Cisco IOS Release 12.4(15)T, you should use SSL VPN Client and see GUI for the SSL VPN Client when you are web browsing. However, if you are using Cisco software Release 12.4(15)T or later, you should use Cisco AnyConnect VPN Client and see GUI for Cisco AnyConnect VPN Client when you are web browsing.


Finding Feature Information

Your software release may not support all the features documented in this module. For the latest feature information and caveats, see the release notes for your platform and software release. To find information about the features documented in this module, and to see a list of the releases in which each feature is supported, see the "Feature Information for SSL VPN for Remote Users" section.

Use Cisco Feature Navigator to find information about platform support and Cisco software image support. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.

Contents

SSL VPN Prerequisites for the Remote User

Restrictions for SSL VPN Remote User Guide

Usernames and Passwords

Remote User Interface

Internationalization

Troubleshooting Guidelines

Additional References

Feature Information for SSL VPN for Remote Users

Notices

SSL VPN Prerequisites for the Remote User

The following prerequisites are required to start SSL VPN on a PC or device:

Connection to the Internet—Any Internet connection is supported, including:

Home DSL, cable, or dial-ups

Public kiosks

Hotel connections

Airport wireless nodes

Internet cafes

Operating system support


Note Later versions of the following software are also supported.


Microsoft Windows 2000, Windows XP, or Windows Vista

Macintosh OS X 10.4.6

Linux (Redhat RHEL 3.0 +, FEDORA 5, or FEDORA 6)

SSL VPN-supported browser—The following browsers have been verified for SSL VPN. Other browsers might not fully support SSL VPN features.


Note Later versions of the following software are also supported.


Internet Explorer 6.0 or 7.0

Firefox 2.0 (Windows and Linux)

Safari 2.0.3

Cookies enabled—Cookies must be enabled on the browser to access applications through port forwarding.

Pop-ups enabled—Pop-ups should be enabled on the browser to display the floating SSL VPN toolbar and timeout warnings. If pop-ups are blocked, change the browser setting and click the SSL VPN floating toolbar icon on the in-page toolbar to display the floating toolbar.

If pop-ups are disabled on the browser, SSL VPN does not warn you before disconnecting because of an idle timeout or a maximum connect time.

URL for SSL VPN—An HTTPS address in the following form:

https://address

where address is the IP address or Domain Name System (DNS) hostname of an interface of the SSL VPN gateway, for example https://10.89.192.163 or https://vpn.example.com.

SSL VPN username and password

Restrictions for SSL VPN Remote User Guide

Cisco AnyConnect VPN Client

CiscoAnyConnect VPN Client does not support the following:

Adaptive Security Appliance (ASA) and Adaptive Security Device Manager (ASDM) and any command-line interface (CLI) associated with the them

Adjusting Maximum Transmission Unit (MTU) size

Client-side authentication

Compression support

Datagram Transport Layer Security (DTLS) with SSL connections

IPv6 VPN access

Language Translation (localization)

If the maximum user limit has been reached for an SSL VPN and a user tries to log in, he or she receives a "Max-user limit reached" error.

(Optional) Local printer—SSL VPN does not support printing in clientless mode from a web browser to a network printer. However, printing to a local printer is supported.

Sequencing

Standalone Mode

Usernames and Passwords

Table 1 lists the type of usernames and passwords that SSL VPN users might have to know.

Table 1 Usernames and Passwords for SSL VPN Users 

Login Username/
Password Type
Purpose
Entered When

Computer

Access the computer

Starting the computer

Internet Provider

Access the Internet

Connecting to an Internet provider

SSL VPN

Access the remote network

Starting SSL VPN

File Server

Access the remote file server

Using the SSL VPN file browsing feature to access a remote file server

Corporate Application Login

Access the firewall-protected internal server

Using the SSL VPN web browsing feature to access an internal protected website

Mail Server

Access the remote mail server via SSL VPN

Sending or receiving e-mail messages


Remote User Interface

If your enterprise network has been configured for SSL VPN, you can access the network by launching a browser and connecting to the SSL VPN gateway. Present your credentials and authenticate, and then a portal page (home page) of the enterprise site is displayed. The portal page displays SSL VPN features (for example, e-mail and web browsing) to which you have access on the basis of your credentials. If you have access to all features enabled on the SSL VPN gateway, the home page will provide access links.

The following sections explain the remote user interface in more detail:

Page Flow

Initial Connection

Login Page

Certificate Authentication

Logout Page

Portal Page

Remote Servers

Toolbar

Session Timeout

TCP Port Forwarding and Thin Client

Tunnel Connection

User-Level Bookmarking

Internationalization

Page Flow

This section describes the page flow process (see Figure 1) for a SSL VPN session. When you enter the HTTPS URL (https://address) into your browser, you are then redirected to https://address/index.html, where the login page is located.


Note Depending on the configuration of the browser, this redirection may display a warning message in your browser, which indicates that you are being redirected to a secure connection.


Figure 1 Page Flow

Initial Connection

When you connect for the first time, you might be presented with one of the following scenarios:

503 Service Unavailable Message

SSL/TLS Certificate

Web Browsing

503 Service Unavailable Message

You might see a "503 Service Unavailable" message if the gateway is experiencing high traffic loads. If you receive this message, try to connect again later.

SSL/TLS Certificate

When the HTTPS connection is established, a warning about the SSL/Transport Layer Security (TLS) certificate may display. If the warning displays, you should install this certificate. If the warning does not display, the system already has a certificate that the browser trusts.

You are then connected to the login page.

Login Page

The default login page (Figure 2) prompts you to enter your username and password, which are entered into an HTML form. If an authentication failure occurs, the login page displays an error message.

Figure 2 Default Login Page

Certificate Authentication

Client certificate authentication is not supported. Only username and password authentication is supported.

Logout Page

The logout page (Figure 3) displays if you click the logout link or if the session terminates because of an idle timeout or a maximum connection time.

Figure 3 Logout Page

Portal Page

The portal page (Figure 4) is the main page for the SSL VPN functionality. See the callouts for functions that exist for administrators and users.

Figure 4 Portal Page

Table 2 provides information about various fields on the portal page.

Table 2 Information About Fields on the Portal Page 

Field
Description

Administrator-defined bookmarks

Administrator-defined URL lists that cannot be edited by the user.

Browse network

Allows you to browse the file network.

Header

Shares the same color value as the "Title." Set by the administrator.

Network File location bar

Allows you to access the network share or folder directly by entering \\server\share\folder.

Port forwarding

Downloads the applet and starts port forwarding.

Tunnel connection

Allows you to download the tunnel client and to install tunnel connect.

URL address bar

A new window is opened when you click Go.

User-level bookmark add icon

Clicking the icon opens a dialog box so you can add a new bookmark to the Personal folder.

User-level bookmark edit icon

Allows you to edit or delete an existing bookmark.

User-level bookmarks

You can add a bookmark by using the plus icon (see below)

on the bookmark panel or toolbar. See the "Toolbar" section for information about the toolbar. A new window is opened when the link is clicked.


Remote Servers

You may enter an address or URL path of a website that you want to visit in the text box on the portal page. Pages from the remote server are displayed in the browser window. You can then browse to other links on the page.

Toolbar

A toolbar has been introduced to help you access the SSL VPN functionalities that are outside the portal page. The toolbar is in the upper right corner of Figure 5 and is outlined in red.

Figure 5 Website with a Toolbar

The toolbar is expanded below in Figure 6. The sections that follow it explain how to use the toolbar icons.

Figure 6 Toolbar

Web Browsing

The web browser is the plus icon (see Figure 7).

Figure 7 Web Browsing Icon

If you click the web browsing icon (see Figure 7), the toolbar expands so that you can enter a URL (see Figure 8).

Figure 8 URL Bar

When a remote user goes to a URL through the URL address bar, the window that is already open is used for display.

Moving the Toolbar

The push-pin icon (see Figure 9) allows you to move the toolbar to the right or left side of the portal page.

Figure 9 Toolbar Repositioning

Returning to the Portal Page

The house icon allows you to return to the portal page (see Figure 10).

Figure 10 Return to the Portal Page

If the portal page is present in the parent window and you click to return to the portal page, your screen jumps back (sets the focus) to that window; otherwise, the current page is loaded with the portal page.

Adding the Current Page to the Personal Bookmark Folder

You can add the current page to your personal bookmark folder by clicking the page-with-a-plus icon (see Figure 11).

Figure 11 Adding Current Page to Personal Bookmark Folder

Displaying the Help Page

You can display the help page by clicking the question mark icon (see Figure 12).

Figure 12 Help Page

Logging Out

The door icon (see Figure 13) allows you to log out.

Figure 13 Log Out

Session Timeout

You receive a warning message approximately 1 minute before the session is set to expire, and you receive another message when the session expires. On the workstation, the local time indicates when the message was displayed.

The first message will be similar to the following:

"Your session will expire in x seconds due to inactivity. Click Close to reset the inactivity timer. (browser time and date)" (See Figure 14 below.)

Figure 14 Session Expiration Message

The last message, as shown below in Figure 15, displays when the time runs out (depending on whether the reason of the session termination is known):

Figure 15 Session Inactivity or Timeout Window

TCP Port Forwarding and Thin Client


Note This feature requires the Java Runtime Environment (JRE) version 1.4 or later releases to properly support SSL connections.



Note Because this feature requires installing JRE and configuring the local clients, and because doing so requires administrator permissions on the local system, it is unlikely that you can use applications when you connect from public remote systems.


When you click the Start button of the Thin Client application (under Application Access), a new window is displayed. This window initiates the downloading of a port-forwarding applet. Another window is then displayed. This window asks you to verify the certificate with which this applet is signed. When you accept the certificate, the applet starts running, and port-forwarding entries are displayed (see Figure 16). The number of active connections and bytes that are sent and received is also listed on this window.


Note When you click the Thin Client link, your system may display a dialog box regarding digital certificates, and this dialog box may appear behind other browser windows. If your connection hangs, minimize the browser windows to find this dialog box.


The administrator should have configured IP addresses, DNS names, and port numbers for the e-mail servers. If they are configured, you can launch the e-mail client, which is configured to contact these e-mail servers and send and receive e-mails. Point of Presence3 (POP3), Internet Message Access Protocol (IMAP), and Simple Mail Transfer Protocol (SMTP) protocols are supported.

The window attempts to close automatically if you are logged out using JavaScript. If the session terminated and a new port forwarding connection is established, the applet displays an error message.

Figure 16 TCP Port Forwarding Page


Caution You should always close the Thin Client window when you finish using applications by clicking the close icon. Failure to quit the window properly can cause Thin Client or the applications to be disabled. See the "Thin Client—Recovering from Hosts File Error" section for details.

Table 3 lists the requirements for Thin Client (Port Forwarding) on your PC or device.

Table 3 SSL VPN Remote System Thin Client Requirements 

Remote User System Requirements
Specifications or Use Suggestions

Client applications installed

Cookies enabled on browser

Administrator privileges

You must be the local administrator on your PC.

Sun Microsystems JRE version 1.4 or later installed

SSL VPN automatically checks for JRE whenever you start Thin Client. If it is necessary to install JRE, a pop-up window displays, directing you to a site where it is available.

Client applications configured, if necessary

Note The Microsoft Outlook client does not require this configuration step.

To configure the client application, use the locally mapped IP address and port number of the server. To find this information, do the following:

Start SSL VPN on the remote system and click the Thin Client link on the SSL VPN home page. The Thin Client window is displayed.

In the Name column, find the name of the server that you want to use, and then identify its corresponding client IP address and port number (in the Local column).

Use this IP address and port number to configure the client application. The configuration steps vary for each client application.

Windows XP SP2 patch

If you are running Windows XP SP2, you must install a patch from Microsoft that is available at the following address:

http://support.microsoft.com/?kbid=884020

This problem is a known Microsoft issue.


Tunnel Connection

In a typical clientless remote access scenario, you establish an SSL tunnel to move data to and from the internal networks at the application layer (for example, web and e-mail). In tunnel mode, you use an SSL tunnel to move data at the network (IP) layer. Therefore, tunnel mode supports most IP-based applications. Tunnel mode supports many popular corporate applications (for example, Microsoft Outlook, Microsoft Exchange, Lotus Notes E-mail, and Telnet).

The tunnel connection is determined by the group policy configuration. The Cisco AnyConnect VPN Client (next-generation SSL VPN Client) is downloaded and installed on your PC, and the tunnel connection is established after the installation.

By default, Cisco AnyConnect VPN Client is removed from your PC after the connection is closed. However, you have the option to keep the Cisco AnyConnect VPN Client installed on your PC.

User-Level Bookmarking

Effective with Cisco IOS Release 12.4(15)T, you can bookmark URLs while connected through an SSL VPN tunnel. You can access the bookmarked URLs by clicking the URL.

Adding a Bookmark

Figure 17 shows a typical web page to which a bookmark can be added.

Figure 17 Add Bookmark

Editing a Bookmark

Figure 18 shows a typical web page to which a bookmark can be edited.

Figure 18 Edit Bookmark

Internationalization

The Internationalization feature allows you to select any language your administrator has imported to view certain SSL VPN web pages (currently: login message, title page, and URL lists).

Figure 19 shows a portal page in English, as shown in the language selection box.

Figure 19 Portal Page in English

Figure 20 shows a portal page in Japanese, as shown in the language selection box.

Figure 20 Portal Page in Japanese

Security Tips

You should always log out from the SSL VPN session when you are finished. (To log out of SSL VPN, click the logout icon on the SSL VPN toolbar or quit the browser.)

Using SSL VPN does not ensure that communication with every site is secure. SSL VPN ensures the security of data transmission between your PC or workstation and the SSL VPN gateway on the corporate network. If you then access a non-HTTPS web resource (located on the Internet or on the internal network), the communication from the corporate SSL VPN gateway to the destination web server is not secured.

Browser Caching and Security Implications

If you access SSL VPN through a public or shared Internet system, such as an Internet cafe or kiosk, to ensure the security of your information after terminating or logging out of the SSL VPN session, you must delete all files that you have saved on the PC during the SSL VPN session. These files are not removed automatically upon disconnect.


Note SSL VPN does not save the content of web pages viewed during the session. However, for additional security, we recommend that you clear your browser cache. Deleting content from a PC does not ensure that it cannot be recovered; keep this fact in mind when downloading sensitive data.


Thin Client—Recovering from Hosts File Error

It is important that you close the Thin Client window properly by clicking the close icon. If you do not close the window properly, the following could occur:

The next time you try to start Thin Client, it might be disabled; you will receive a "Backup HOSTS File Found" error message.

The applications might be disabled or might malfunction even when you are running them locally.

These errors can result if you terminate the Thin Client window in any improper way:

The browser crashes while using Thin Client.

A power outage or system shutdown occurs while using Thin Client.

You minimize the Thin Client window and then shut down the computer with the window active (but minimized).

How SSL VPN Uses the Hosts File

The hosts file on your system maps IP addresses to hostnames. When you start Thin Client, SSL VPN modifies the hosts file by adding SSL VPN-specific entries. When you stop Thin Client by properly closing the Thin Client window, SSL VPN returns the hosts file to its original state. The hosts file goes through the following states:

Before invoking Thin Client, the hosts file is in its original state.

When Thin Client starts, SSL VPN does the following:

1. Copies the hosts file to hosts.webvpn and creates a backup.

2. Edits the hosts file, inserting SSL VPN-specific information.

When Thin Client stops, SSL VPN does the following:

1. Copies the backup file to the hosts file, restoring the hosts file to its original state.

2. Deletes hosts.webvpn.

After finishing Thin Client, the hosts file is in its original state.

What Happens If You Stop Thin Client Improperly

If you improperly terminate Thin Client, the hosts file is left in the SSL VPN-customized state. SSL VPN checks for this possibility the next time you start Thin Client by searching for a hosts.webvpn file. If SSL VPN finds the file, you receive a "Backup HOSTS File Found" error message, and Thin Client is temporarily disabled.

If you improperly shut down Thin Client, you leave the remote access client or server applications in a suspended state. If you start these applications without using SSL VPN, the applications might malfunction. You might find that hosts that you normally connect to are unavailable. This situation could commonly occur if you run applications remotely from home, fail to quit the Thin Client window before shutting down the computer, and then try to run the applications later from the office.

What to Do

To reenable Thin Client or malfunctioning applications, you should do the following:

If you can connect to your remote access server, you should follow the steps in the "Reconfiguring the Hosts File Automatically Using SSL VPN" section.

If you cannot connect to your remote access server from your current location or if you have made custom edits to the hosts file, you should follow the steps in the "Reconfiguring the Hosts File Manually" section.

Reconfiguring the Hosts File Automatically Using SSL VPN

If you can connect to your remote access server, you should follow these steps to reconfigure the hosts file and reenable both Thin Client and the applications:


Step 1 Start SSL VPN and log in. The portal page opens.

Step 2 Click the Applications Access link. A "Backup HOSTS File Found" message displays.

Step 3 Choose one of the following options:

Restore from backup—SSL VPN forces a proper shutdown. SSL VPN copies the hosts.webvpn backup file to the hosts file, restoring it to its original state, and then deletes the hosts.webvpn backup file. You then have to restart Thin Client.

Do nothing—Thin Client does not start. You are returned to the remote access home page.

Delete backup—SSL VPN deletes the hosts.webvpn file, leaving the hosts file in its SSL VPN-customized state. The original hosts file settings are lost. Then Thin Client starts, using the SSL VPN-customized hosts file as the new original. Choose this option only if you are unconcerned about losing hosts file settings. If you edited the hosts file after Thin Client has shut down improperly, choose one of the other options, or edit the hosts file manually. (See the "Reconfiguring the Hosts File Manually" section.)


Reconfiguring the Hosts File Manually

If you cannot connect to your remote access server from your current location, or if you have customized the hosts file and do not want to lose your edits, you should follow these steps to reconfigure the hosts file and reenable both Thin Client and the applications:


Step 1 Locate and edit your hosts file.

Step 2 Check to see if any lines contain the "added by WebVpnPortForward" string.

If any lines contain this string, your hosts file is customized for SSL VPN. If your hosts file is customized, it looks similar to the following example:

10.23.0.3 server1 # added by WebVpnPortForward
10.23.0.3 server1.example.com emailxyz.com # added by WebVpnPortForward
10.23.0.4 server2 # added by WebVpnPortForward
10.23.0.4 server2.example.com.emailxyz.com # added by WebVpnPortForward
10.23.0.5 server3 # added by WebVpnPortForward
10.23.0.5 server3.example.com emailxyz.com # added by WebVpnPortForward

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to hostnames. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding hostname.
# The IP address and the hostname should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      172.16.102.97     rhino.acme.com          # source server
#      192.168.63.10     x.acme.com              # x client host

10.23.0.1       localhost


Step 3 Delete the lines that contain the "# added by WebVpnPortForward" string.

Step 4 Save and close the file.

Step 5 Start SSL VPN and log in. Your home page appears.

Step 6 Click the Thin Client link. The Thin Client window appears. Thin Client is now enabled.


Troubleshooting Guidelines

Table 4 provides a list of messages notifying you of various problems, causes, and fixes.

Table 4 Troubleshooting Guidelines 

Message
Cause
Fix

The request to {url} is not allowed. WebVPN has dropped the request. If you have any questions, please ask {...}.

The administrator does not allow you to access a particular URL.

Contact the administrator.

Unable to connect to server {server name}. The server may not exist, or access to it may not be allowed.

Problem with the server.

Check the server name or contact the administrator if it persists.

Unable to find the server {server or url} The server may not exist, or access to it may not be allowed.

DNS cannot resolve the server name or URL location.

Check the URL address or contact the administrator if it persists.

This (client) machine does not match any identification of a WebVPN user. Please contact your WebVPN provider for assistance.

The client computer does not match any profile of Cisco Secure Desktop (CSD).

Contact the administrator.

This (client) machine does not have the web access privilege. Please contact your WebVPN provider for assistance.

The client computer does not meet the security criteria of having web access functionality through the SSL VPN gateway.

Check the URL to the gateway or contact the administrator if it persists.

CSD is enabled, but not installed. Please contact your WebVPN provider for assistance.

The CSD has been enabled on the gateway, but it is not available.

Contact the administrator.

The requested information is not available.

Various causes.

Contact the administrator.


Additional References

The following sections provide references related to SSL VPN.

Related Documents

Related Topic
Document Title

Cisco IOS commands

Cisco IOS Master Commands List, All Releases

Security configurations

Cisco IOS Security Configuration Guide: Secure Connectivity on Cisco.com

Security commands

Cisco IOS Security Command Reference

Cisco Secure Desktop

Cisco Secure Desktop Home Page

http://www.cisco.com/en/US/partner/products/ps6742/tsd_products_support_series_home.html

Cisco AnyConnect VPN Client

Cisco AnyConnect VPN Client Administrator Guide, Release 2.4

Release Notes for Cisco AnyConnect VPN Client, Release 2.4

SSL VPN (administrator guide)

SSL VPN


Standards

Standards
Title

No new or modified standards are supported by this feature, and support for existing standards has not been modified by this feature.


MIBs

MIBs
MIBs Link

No new or modified MIBs are supported by this feature, and support for existing MIBs has not been modified by this feature.

To locate and download MIBs for selected platforms, Cisco software releases, and feature sets, use Cisco MIB Locator found at the following URL:

http://www.cisco.com/go/mibs


RFCs

RFCs
Title

No new or modified RFCs are supported by this feature, and support for existing standards has not been modified by this feature.


Technical Assistance

Description
Link

The Cisco Support and Documentation website provides online resources to download documentation, software, and tools. Use these resources to install and configure the software and to troubleshoot and resolve technical issues with Cisco products and technologies. Access to most tools on the Cisco Support and Documentation website requires a Cisco.com user ID and password.

http://www.cisco.com/cisco/web/support/index.html


Feature Information for SSL VPN for Remote Users

Table 5 lists the features in this module and provides links to specific configuration information.

Use Cisco Feature Navigator to find information about platform support and software image support. Cisco Feature Navigator enables you to determine which software images support a specific software release, feature set, or platform. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.


Note Table 5 lists only the software release that introduced support for a given feature in a given software release train. Unless noted otherwise, subsequent releases of that software release train also support that feature.


Table 5 Feature Information for SSL VPN Remote User Guide 

Feature Name
Releases
Feature Information

SSL VPN Remote User Guide

12.4(6)T

This section was originally included in the SSL VPN feature document.

Cisco AnyConnect VPN Client

12.4(15)T

This feature is the next-generation SSL VPN Client. The feature provides remote users with secure VPN connections to the router platforms supported by SSL VPN and to the Cisco 5500 Series Adaptive Security Appliances.

Note Users who are using Cisco IOS software releases before Release 12.4(15)T see the SSL VPN Client GUI interface when they are web browsing. Users who are using Cisco IOS software Release 12.4(15)T and later see the Cisco AnyConnect VPN Client GUI when they are web browsing.

Note See the restrictions in the "Cisco AnyConnect VPN Client" section for features not currently supported by Cisco AnyConnect VPN Client on platforms other than the Cisco ASA 5500 series Adaptive Security Appliance.

GUI Enhancements

12.4(15)T

These enhancements provide updated examples and explanation of the Web VPN GUIs.

The following sections provide information about these updates:

Page Flow

Initial Connection

Login Page

Certificate Authentication

Logout Page

Portal Page

Remote Servers

Toolbar

Session Timeout

TCP Port Forwarding and Thin Client

Tunnel Connection

User-Level Bookmarking

Internationalization

12.4(22)T

This feature allows administrators to customize certain SSL VPN web pages so they can be viewed in languages other than English.

The following section provides information about this feature:

Internationalization

Max-user limit error message

12.4(22)T

If the maximum user limit has been reached for an SSL VPN and a user tries to log in, he or she receives an error message.

The following section provides information about this message:

Restrictions for SSL VPN Remote User Guide


Notices

The following notices pertain to this software license.

OpenSSL/Open SSL Project

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).

This product includes software written by Tim Hudson (tjh@cryptsoft.com).

License Issues

The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org.

OpenSSL License:

Copyright © 1998-2007 The OpenSSL Project. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)".

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org.

5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following acknowledgment:

"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)".

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS"' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).

Original SSLeay License:

Copyright © 1995-1998 Eric Young (eay@cryptsoft.com). All rights reserved.

This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).

The implementation was written so as to conform with Netscapes SSL.

This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).

Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgement:

"This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)".

The word `cryptographic' can be left out if the routines from the library being used are not cryptography-related.

4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)".

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The license and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution license [including the GNU Public License].