Cisco IOS Release 12.2SX System Message Guide
MMLS through R4K_MP
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MMLS Messages

Table Of Contents

MMLS Messages

MMLS-3

MMLS-4

MMLS-6

MMLS_RATE Messages

MMLS_RATE-3

MPLS_ADJ_SB Messages

MPLS_ADJ_SB-4

MPLS_IPRM Messages

MPLS_IPRM-3

MPLSMFISTATIC Messages

MPLSMFISTATIC-3

MPLSOAM Messages

MPLSOAM-3

MPLS_PACKET Messages

MPLS_PACKET-3

MPLS_PACKET-4

MPLS_TE Messages

MPLS_TE-2

MPLS_TE-3

MPLS_TE_AUTOMESH Messages

MPLS_TE_AUTOMESH-5

MPLS_TE_LM Messages

MPLS_TE_LM-3

MPLS_VPN_HA Messages

MPLS_VPN_HA-3

MPLS_VPN_HA-7

MPLS_VPN_ISSU Messages

MPLS_VPN_ISSU-3

MRIB_PROXY Messages

MRIB_PROXY-2

MROUTE Messages

MROUTE-2

MROUTE-3

MROUTE-4

MROUTE-6

MSC100_SPA_CC Messages

MSC100_SPA_CC-0

MSDP Messages

MSDP-3

MSDP-4

MSDP-5

MSFC2 Messages

MSFC2-3

MTRIE Messages

MTRIE-4

MUESLIX Messages

MUESLIX-3

MVRP Messages

MVRP-3

MVRP-6

MVRP_CONST Messages

MVRP_CONST-3

MVRP_CONST-6

MVRP_ISSU Messages

MVRP_ISSU-2

MVRP_ISSU-3

MVRP_SWITCH Messages

MVRP_SWITCH-6

MVR_RP Messages

MVR_RP-3

MVR_RP-6

MWAM Messages

NATMIB_HELPER Messages

NATMIB_HELPER-3

NBAR Messages

NETCONF Messages

NETCONF-3

NETFLOW_AGGREGATION Messages

NETFLOW_AGGREGATION-3

NETFLOW_AGGREGATION-4

NETFLOW_AGGREGATION-6

NETWORK_PORT_SATELLITE Messages

NETWORK_PORT_SATELLITE-3

NETWORK_RF_API Messages

NETWORK_RF_API-3

NETWORK_RF_API-6

NHRP Messages

NP Messages

NP-2

NP-5

NP_CLIENT Messages

NP-CRASHINFO Messages

NP-DEV Messages

NP_DEV-2

NP_DEV-3

NP_DEV-5

NP_DEV-6

NSE100 Messages

NSE100-3

NSE100-5

NP_UCODE Messages

NTI Messages

NTI-3

NTP Messages

NTP-4

NTP-5

NTP-6

OBFL Messages

OBFL-5

OBFL_ERRMSG Messages

OBFL_ERRMSG-5

OCE Messages

OCE-3

ODM Messages

ODM-3

OER_TT_FLOW Messages

OER_TT_FLOW-2

OER_TT_FLOW-4

OIR Messages

OIR-3

OIR-4

OIR-6

OIR_ISSU Messages

OIR_ISSU-3

OIR-SP

OLM Messages

OLM-3

ONLINE Messages

ONLINE-2

ONLINE-3

ONLINE-6

ONLINEDIAG Messages

ONS15530 Messages

ONS15530-1

ONS15530-2

ONS15530-3

ONS15530-4

OPTICAL_MONITOR Messages

OPTICAL_MONITOR-4

OSM_MULTILINK Messages

OSM_MULTILINK-3

OSM_MULTILINK-4

OSM_MULTILINK-5

OSPF Messages

OSPF-3

OSPF-4

OSPF-6

OSPFv3 Messages

OSPFv3-3

OSPFv3-4

OSPFv3-6

OTNMGR Messages

PACC Messages

PACC-3

PACKET Messages

PAGP_DUAL_ACTIVE Messages

PAGP_DUAL_ACTIVE-1

PAGP_DUAL_ACTIVE-3

PAGP_DUAL_ACTIVE-4

PAGP_SWITCH_ISSU Messages

PAGP_SWITCH_ISSU-3

PARSER Messages

PARSER-3

PARSER-4

PARSER-5

PARSER-6

PARSE_RC Messages

PARSE_RC-3

PARSE_RC-4

PARSE_RC-6

PBI_OPEN Messages

PBI_OPEN-4

PBR Messages

PBR-2

PBR-3

PBR-4

PCIELIB Messages

PCIELIB-1

PCIELIB-2

PCIELIB-3

PCMCIAFS Messages

PCMCIAFS-3

PCMCIAFS-4

PCMCIAFS-5

PF_ASIC Messages

PF_ASIC-3

PF-ETHERCHANNEL Messages

PFINIT Messages

PFINIT-1

PFINIT-2

PFINIT- 4

PFINIT-5

PFINIT-6

PF_ISSU Messages

PF_ISSU-3

PF_OBFL Messages

PF_OBFL-5

PF_PRST_VBL Messages

PF_PRST_VBL-3

PFREDUN Messages

PFREDUN-1

PFREDUN-3

PFREDUN-4

PFREDUN-6

PFREDUN-7

PFREDUN_SP Messages

PFREDUN_SP-3

PHY Messages

PHY-4

PIM Messages

PIM-1

PIM-3

PIM-4

PIM-5

PIM-6

PIM_PROT Messages

PIM_PROT-3

PIM_PROT-4

PIM_PROT-6

PIM_PROT-7

PIMSN Messages

PIMSN-6

PKI Messages

PKI-3

PKI-4

PKI-6

PLATFORM Messages

PLATFORM-1

PLATFORM-3

PLATFORM-4

PM Messages

PM-1

PM-3

PM-4

PM-6

PMB Messages

PMB-4

PM_ISSU Messages

PM_ISSU-3

PM_PVLAN_ISSU Messages

PM_PVLAN_ISSU-3

PM_SCP Messages

PM_SCP-1

PM_SCP-2

PM_SCP-3

PM_SCP-4

PM_SCP-6

POLARIS Messages

POLARIS-4

POLICY_API Messages

POLICY_API-4

POLICY_MANAGER Messages

POLICY_MANAGER-2

POLICY_MANAGER-3

PORT_SECURITY Messages

PORT_SECURITY-2

PORT_SECURITY-6

POSLC Messages

POSLC-3

POT1E1 Messages

POT1E1-2

POT1E1-3

PPP Messages

PPP-3

PQ3 Messages

PQ3_FE

PQ3_TSEC

PQUICC3 Messages

PQUICC3-1

PQUICC3-3

PRBS Messages

PRBS-5

PROCYON Messages

PROCYON-3

PROCYON_ION_INTR Messages

PROCYON_ION_INTR-3

PRST_IFS Messages

PRST_IFS-3

PRST_VBL Messages

PRST_VBL-3

PT Messages

PXF Messages

PXF_ACL Messages

PXF_ACL-3

PXFAPI Messages

PXFAPI-3

PXF_FIB Messages

PXF_FIB-3

PXF_FLOW Messages

PXF_FLOW-4

PXF_GRE Messages

PXF_GRE-3

PXF_GRE-4

PXF_MPLS_TE Messages

PXF_MPLS_TE-3

PXF_MPLS_TE-4

PXF_QOS Messages

PXF_QOS-3

QM Messages

QM-2

QM-4

QM-6

QNQ Messages

QOS Messages

QOS-3

QOS-6

QOSMGR Messages

QOSMGR-3

QOSMGR-4

R4K_MP Messages

R4K_MP-3

R4K_MP-5


MMLS Messages

This section contains Multicast Multilayer Switching (MMLS) messages.

MMLS-3

Error Message    %MMLS-3-ICROIF_BLOCK_ALLOC_FAILED: Allocation of %s block of indices 
for egress distribution over fabric failed 

Explanation    The allocation of the block of indices used for egress distribution over the fabric has failed. As a result, the system will not be able to work in egress replication mode. This condition could be caused by a shortage of hardware resources during boot up or at the time when the first block of indices is completely consumed. A shortage of hardware resources might be caused by having too many VLANs configured.

Recommended Action    Reduce the number of VLANs in the system by entering the no vlan {vlan_id} command and reloading the system, or configure ingress replication mode by entering the mls ip multicast replication-mode ingress command. Ingress replication mode does not use egress distribution indices.

MMLS-4

Error Message    %MMLS-4-ICROIF_INDICES_EXHAUSTED: Unable to allocate index for egress 
distribution over fabric 

Explanation    The indices used for egress distribution over the fabric are exhausted and the system is currently unable to allocate an index. An index is allocated for each unique combination of flow over the fabric and is not freed upon removal of all shortcuts using it. An index-freeing mechanism operates when a threshold for freeing up unused indices is reached. If the number of used indices stays above the threshold after collection of unused indices, another block (up to a maximum of two blocks) of 256 indices is allocated.

Recommended Action    You may not be required to take any action, as the index-freeing mechanism should take care of freeing up unused indices. If the problem remains, try reducing the number of unique combination of flows over the fabric created by the presence of multicast sources and receivers on different line cards.

Error Message    %MMLS-4-VLAN_2K_SR_TR_INSTALL_FAILED: Multicast Multi-Layer 
Switching: Failed to install service reflect translation, hardware resource 
unavailable 

Explanation    The Multicast Service Reflect translation cannot be installed in hardware as a required hardware resource is unavailable.

Recommended Action    Removing tunnel interfaces or reducing the number of service reflect translations would help solve the problem.

MMLS-6

Error Message    %MMLS-6-ADJ_ALLOC_FAILURE: Failed to allocate Adjacency for the 
multicast flow ([IP_address], [IP_address]) 

Explanation    The system is unable to allocate an adjacency for this particular flow. The affected flow will be retried and will be software switched until it is successfully installed in the hardware.

Recommended Action    The adjacency table utilization could be very high and needs to be reduced. Removing some hardware switched flows would help solve the problem.

Error Message    %MMLS-6-BIDIR_ADJ_LIMIT_EXCEEDED: Failed to allocate Adjacency for 
Bidir Multicast shortcuts, exceeded limit of ([dec]), subsequent flows will be 
software switched. 

Explanation    The system limit of maximum adjacencies for bidirectional shortcuts has been exceeded. As a result, any new multicast flows will be switched by the software.

Recommended Action    The number of bidirectional multicast flows is too large to fit in the hardware. There is no workaround.

Error Message    %MMLS-6-FIB_LIMIT_EXCEEDED: Failed to allocate FIB entry, exceeded 
system limit of ([dec]) entries. 

Explanation    The maximum FIB entry limit has been exceeded, so FIB entries cannot be allocated by the MMLS.

Recommended Action    The total number of multicast shortcuts is too large to fit in the FIB table and as a result subsequent shortcuts will be software switched. There is no workaround.

Error Message    %MMLS-6-MCAST_L3FLOW: %s from the Route Processor for Source %i Group 
%i vlan %d 

Explanation    A multicast flow has been installed or deleted.

Recommended Action    No action is required.

Error Message    %MMLS-6-MCAST_STATUS: IP Multicast Multilayer Switching is %sabled 

Explanation    This message indicates whether the multicast Layer 3 multicast feature is enabled or disabled.

Recommended Action    No action is required.

Error Message    %MMLS-6-MET_LIMIT_EXCEEDED: Failed to allocate MET entry, exceeded 
system limit of ([dec]) entries. Number of times MET limit is exceeded in the last 
1 min : [dec] 

Explanation    The maximum MET entry limit has been exceeded, so MET entries cannot be allocated by the MMLS.

Recommended Action    The total number of OIFs is too large to fit in the MET table. Subsequent shortcuts or OIFs will be switched by the software. There is no workaround.

Error Message    %MMLS-6-MMLS_EGRESS_INCAPABLE_LC_INSERTED: MMLS: Egress incapable 
line card ([dec]) inserted in forced egress replication mode 

Explanation    An egress-incapable line card is inserted while the system is operating in forced egress replication mode. The user must not source any multicast traffic on this egress-incapable line card.

Recommended Action    Verify that there is no multicast traffic going through this egress-incapable line card.

Error Message    %MMLS-6-MMLS_EGRESS_INCAPABLE_LC_PRESENT: MMLS: Egress incapable line 
card present while forcing replication mode to egress 

Explanation    There is at least one line card that is egress incapable in the system, but forced egress replication mode is configured on the system. Multicast traffic must not be sourced on the egress-incapable line card.

Recommended Action    Verify that there is no multicast traffic going through this egress-incapable line card.

Error Message    %MMLS-6-MMLS_FSTATS_MAX_PENDING_MSGS: Flow stats enqueued messages 
count([dec]) has reached the maximum and would be reset to [dec] 

Explanation    This message indicates that flow stats pending messages count has reached the maximum. To avoid further flow stats messages from being dropped, the counter would be reset to match the current pending messages count of the ICCQ.

Recommended Action    This message is provided for information only.

Error Message    %MMLS-6-MMLS_HALF_MET: MMLS: IPv6 multicast enabled on supervisor 
uplinks. Available MET space on supervisors is halved 

Explanation    The MET space is being halved to enable IPv6 on supervisor engine uplinks.

Recommended Action    No action is required.

Error Message    %MMLS-6-MMLS_LEGACY_LC_PRESENT: MMLS: Legacy line card present, system 
cannot operate in egress replication mode 

Explanation    There is at least one legacy line card in the system. Therefore, the system cannot operate in egress replication mode when the system is configured for forced egress replication mode.

Recommended Action    Remove the legacy line card(s) if you want the system to operate in forced egress replication mode.

Error Message    %MMLS-6-RPF_ADJ_LIMIT_EXCEEDED: Failed to allocate Adjacency for 
multicast shortcuts with RPF-vlan: ([dec]), exceeded limit of ([dec]), subsequent 
flows will be software switched 

Explanation    The system limit of maximum adjacencies for multicast shortcuts with the same RPF has been exceeded. As a result, any new multicast flows will be software switched.

Recommended Action    The number of multicast flows with the same RPF interface are too large to fit in the hardware. There is no workaround.

Error Message    %MMLS-6-RP_LIMIT_EXCEEDED: Failed to allocate DF index for Bidir-RP, 
exceeded limit of ([dec]) RPs for VPN: ([dec]). Shortcuts for RP: ([IP_address]) 
will be software switched. 

Explanation    The system limit of four RPs per VPN has been exceeded. As a result, the multicast flows for the groups served by this RP will be software-switched.

Recommended Action    The configured RPs are too large to fit in the DF table for one VPN. Attempt to configure the groups among existing RPs in hardware, or configure the RP in another VPN.

Error Message    %MMLS-6-VLAN_ADD_FAILURE_ON_MET_FULL: Error adding vlan [dec] to the 
MET table of some shortcuts 

Explanation    The MET table is full and the system is unable to add the VLAN to some shortcuts. The affected shortcuts will not switch traffic for that VLAN.

Recommended Action    The MET utilization is very high and must be reduced. Removing some VLANs or switching to ingress replication mode will solve the problem.

MMLS_RATE Messages

This section contains Multicast Multilayer Switching Rate Limiting (MMLS_RATE) messages.

MMLS_RATE-3

Error Message    %MMLS_RATE-3-MMLS_PARTIAL_SC_ERROR: Error installing Multicast 
Partial-sc rate-limiter.Operation failed. 

Explanation    The multicast partial SC rate limiter could not be configured because of an error that was returned from the switch processor.

Recommended Action    The LTL index for the partial SC rate limiter might not have initialized yet. Wait several minutes, and try to configure the rate limiter again.

MPLS_ADJ_SB Messages

The following are MPLS Adjacency Subblock messages.

MPLS_ADJ_SB-4

Error Message    %MPLS_ADJ_SB-4-NO_BACKUP_INTF: [chars] - ifnum [dec] 

Explanation    Backup interface cannot be programmed.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

MPLS_IPRM Messages

This section contains MPLS IP rewrite manager (IPRM) messages.

MPLS_IPRM-3

Error Message    %MPLS_IPRM-3-DB: [chars] 

Explanation    There is an inconsistency in the information required to request labels from or to process labels received from an IP label distribution module.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_IPRM-3-DB_PATH: [chars] 

Explanation    There is an inconsistency in the information about a prefix path required to request labels from or to process labels received from an IP label distribution module.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_IPRM-3-DB_PNDG_DISC: [chars] 

Explanation    There is an inconsistency in the information about a temporarily deferred action required to populate MPLS forwarding data structures for a prefix.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_IPRM-3-DB_TABLE: [chars] 

Explanation    There is an inconsistency in the information about a (VRF) table ID required to request labels from or to process labels received from an IP label distribution module.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_IPRM-3-DB_TRANS: [chars] 

Explanation    There is an inconsistency in the information about an ongoing transaction required to populate MPLS forwarding data structures for a prefix.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_IPRM-3-INTERNAL: [chars] 

Explanation    An operation required for proper operation of the IP rewrite manager has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_IPRM-3-PATH_LABEL_DEL: [chars] 

Explanation    An attempt to delete MPLS forwarding information for the specified prefix has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_IPRM-3-PATH_LABEL_GET: [chars] 

Explanation    An attempt to access MPLS forwarding information for the specified prefix has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_IPRM-3-PATH_LABEL_UPD: [chars] 

Explanation    An attempt to update MPLS forwarding information for the specified prefix has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_IPRM-3-WALK: [chars] 

Explanation    A request by an IP label distribution module (for example, LDP, BGP) to walk a CEF table cannot be handled.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MPLSMFISTATIC Messages

This section contains MPLS Forwarding Infrastructure (MFI) static application messages.

MPLSMFISTATIC-3

Error Message    MPLSMFISTATIC-3-CHUNKMGR: [chars] [hex] 

Explanation    An MPLS MFI static application chunk manager error has occurred.

Recommended Action    This problem may be due to a low memory condition on the device. Check system memory and minimum memory requirements for this release and configuration, and add memory if required. If memory appears to be sufficient and problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show process memory, show version and show running-config commands and your pertinent troubleshooting logs.

Error Message    MPLSMFISTATIC-3-FCALLFAILED: [chars] 

Explanation    A static application function call has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show version and show running-config commands and your pertinent troubleshooting logs.

Error Message    MPLSMFISTATIC-3-INVALIDPRAMS: [chars] [dec] 

Explanation    Unexpected parameters have been detected in a static application.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show version and show running-config commands and your pertinent troubleshooting logs.

Error Message    MPLSMFISTATIC-3-WRONGCODEPATH: [chars] 

Explanation    An error involving an unexpected static application code path has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show version and show running-config commands and your pertinent troubleshooting logs.

MPLSOAM Messages

This section contains Multiprotocol Label Switching (MPLS) Operations, Administration, and Maintenance (OAM) messages.

MPLSOAM-3

Error Message    %MPLSOAM-3-XDR_COMM: %s:0x%x 0x%x 

Explanation    The XDR communication module reports an unexpected RP/LC XDR condition encountered in the MPLS OAM software. This condition may result in MPLS OAM FIB subblocks becoming out of synchronization between the RP and the line card. This condition should not affect overall system operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MPLS_PACKET Messages

This section contains MPLS packet messages.

MPLS_PACKET-3

Error Message    %MPLS_PACKET-3-FWDDISABLE: MPLS [chars] forwarding path disabled 

Explanation    The MPLS forwarding plane has been disabled.

Recommended Action    This log entry is informational only. No action is required.

Error Message    %MPLS_PACKET-3-FWDREENABLE: MPLS [chars] forwarding path reenabled 

Explanation    The MPLS forwarding plane has been reenabled.

Recommended Action    This log entry is informational only. No action is required.

Error Message    %MPLS_PACKET-3-LABELCACHE: [chars] [dec]/[dec] 

Explanation    An MPLS label cache error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MPLS_PACKET-4

Error Message    %MPLS_PACKET-4-NOLFDSB: MPLS packet received on non MPLS enabled 
interface [chars] L3 type [hex] label {[dec] [dec] [dec] [dec]} 

Explanation    MPLS packets received on an interface are being dropped as the interface is not setup to handle MPLS. This message may appear when an MPLS application is disabled on a interface, and should disappear when the upstream neighbor has reprogrammed its CEF and MPLS entries.

Recommended Action    If an MPLS application has just been disabled and traffic is flowing, this message is expected and should be ignored. If the message recurs in steady state, the operator should monitor the network for attacks and report the occurrence to Cisco.

MPLS_TE Messages

This section contains MPLS Label Switch Path (LSP) Tunnel messages.

MPLS_TE-2

Error Message    %MPLS_TE-2-ADJ_WALK_ERR: [chars] 

Explanation    An error occurred during a bundle adjacency walk.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_TE-2-BUNDLE_INSERT: [chars][chars] 

Explanation    A request for inserting a traffic engineering tunnel bundle failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_TE-2-UNSUPPORTED_LINK_TYPE: [chars] 

Explanation    An unsupported link type was detected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MPLS_TE-3

Error Message    %MPLS_TE-3-LSDERROR: [chars]: [chars] [chars] 

Explanation    A traffic engineering request to the label switching database encountered an unexpected condition.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MPLS_TE_AUTOMESH Messages

This section contains MPLS Traffic Engineering (TE) Auto-Tunnel Primary and Backup log and error messages.

MPLS_TE_AUTOMESH-5

Error Message    %MPLS_TE_AUTOMESH-5-AUTOTEMPLATE_HWIDB_DELETE: Failed to delete hwidb 
for Auto-Template %d index %d 

Explanation    The deletion of a hardware interface descriptor block (HWIDB) for an auto-template interface failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MPLS_TE_LM Messages

This section contains MPLS TE Link Management messages.

MPLS_TE_LM-3

Error Message    %MPLS_TE_LM-3-LSP_BAD_ENCODING_TYPE: LSP [chars] requesting Encoding 
Type [[chars]] that is unsupported on interface [chars]. 

Explanation    The indicated TE LSP, routed on the indicated interface, requested an encoding type that is unsupported on the interface. The requested value appears in the Generalized Label Request.

Recommended Action    Verify that the head end originating the TE LSP has a Generalized Label Request that is specifying an encoding type acceptable to the interface in question. If not, alter the head end configuration to request an LSP with an appropriate value, or cause the LSP to be routed on a different interface. If this problem still persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Also provide a topology diagram showing the hops in the LSP, marking each hop with the vendor and software, and identify which hop is the Cisco IOS device issuing the error message.

Error Message    %MPLS_TE_LM-3-LSP_BAD_GPID: LSP [chars] requesting G-PID [[chars]] 
that is unsupported on interface [chars][chars]. 

Explanation    The indicated TE LSP, routed on the indicated interface, requested a (Generalized) Payload Identifier unsupported on the interface. The requested value appears in the Label Request and Generalized Label Request.

Recommended Action    Verify that the head end originating the TE LSP has a Label Request that is specifying a PID acceptable to the interface in question. If not, one possibility is to alter the head end configuration to request an LSP with an appropriate value. Alternatively, if this error is generated at the penultimate hop of an LSP where the endpoint is advertising an implicit-null label (penultimate hop popping is in use), alter the endpoint to advertise an explicit-null label. If this problem still persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Also provide a topology diagram showing the hops in the LSP, marking each hop with the vendor and software, and identify which hop is the Cisco IOS device issuing the error message.

Error Message    %MPLS_TE_LM-3-LSP_BAD_SWITCHING_TYPE: LSP [chars] requesting 
Switching Type [[chars]] that is unsupported on interface [chars]. 

Explanation    The indicated TE LSP, routed on the indicated interface, requested a Switching Type that is unsupported on the interface. The requested value appears in the Generalized Label Request.

Recommended Action    Verify that the head end originating the TE LSP has a Generalized Label Request that is specifying a Switching Type acceptable to the interface in question. If not, alter the head end configuration to request an LSP with an appropriate value, or cause the LSP to be routed on a different interface. If this problem still persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Also provide a topology diagram showing the hops in the LSP, marking each hop with the vendor and software, and identify which hop is the Cisco IOS device issuing the error message.

MPLS_VPN_HA Messages

This section contains MPLS HA messages for checkpointing label bindings.

MPLS_VPN_HA-3

Error Message    %MPLS_VPN_HA-3-CF_GEN_ERROR: [chars] 

Explanation    A general error occurred related to the MPLS VPN HA client CF.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_VPN_HA-3-CLIENTREG: [chars] 

Explanation    The MPLS VPN HA failed to register to CF.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_VPN_HA-3-DBOPERATION: [chars] RD [chars], [IP_address]/[dec], 
label [dec] 

Explanation    An error occurred related to an MPLS VPN HA checkpoint database operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_VPN_HA-3-SIZEMISMATCH: Label table size ([dec]) mismatch, get 
label tableid failed. 

Explanation    A mismatch has been detected in the table size of the MPLS VPN HA facility.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MPLS_VPN_HA-7

Error Message    %MPLS_VPN_HA-7-LABELFREE: [chars] [dec] 

Explanation    The MPLS VPN label manager failed to free a label.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_VPN_HA-7-MALLOCFAIL: [chars] 

Explanation    The MPLS VPN HA facility failed to allocate memory.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_VPN_HA-7-XMITFAIL: [chars], message seq no [dec], current seq no 
[dec] 

Explanation    The MPLS VPN label manager has failed to deliver a message.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MPLS_VPN_ISSU Messages

This section contains MPLS VPN ISSU client messages.

MPLS_VPN_ISSU-3

Error Message    %MPLS_VPN_ISSU-3-CF_ERR: [chars] [hex] 

Explanation    An error occurred related to the MPLS VPN ISSU client CF.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_VPN_ISSU-3-GENERR: [chars] 

Explanation    An error occurred related to the MPLS VPN ISSU client.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MPLS_VPN_ISSU-3-ISSU_RC_ERR: [chars] [chars] 

Explanation    An error occurred related to the MPLS VPN ISSU client.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MRIB_PROXY Messages

This section contains Multicast Routing Information Base proxy (MRIB_PROXY) messages.

MRIB_PROXY-2

Error Message    %MRIB_PROXY-2-MRIB_LC_CREPRC_FAILED: LC in slot [dec] failed to create 
a required process. 

Explanation    The line card could not create a process to perform delayed IPC initialization. The MFIB will not be started on this line card.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_LC_FAILED_GET_IPC: LC failed allocating IPC buffer 
which may lead to data loss or inconsistent MFIB states, slot = [dec] 

Explanation    The line card has failed in allocating an interprocessor communication buffer.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message    %MRIB_PROXY-2-MRIB_LC_FAILED_IDB_MAP: LC failed in mapping interface 
number [dec] 

Explanation    The line card failed in mapping an interface from the global representation to the local one.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_LC_FAILED_IPC_ACK: RP failed in getting Ack for IPC 
message of type = [dec], status = [dec], error = [chars] 

Explanation    The route processor has failed to get IPC acknowledgement.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_LC_FAILED_IPC_OPEN: LC in slot [dec] failed to open 
IPC port to RP, error = [chars] 

Explanation    The line card has failed to open an IPC port towards the route processor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_LC_FAILED_SEND_LC_READY: LC in slot [dec] failed to 
send LC ready to RP, error = [chars] 

Explanation    The line card has failed to send a ready message to the route processor.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_LC_FETCH_FAIL: LC in slot [dec] failed to send an 
RPC fetch request to the RP: [chars] 

Explanation    The line card attempted to read mroute updates from the route processor but the RPC request failed. The line card MFIB state may now be inconsistent or frozen.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_LC_READY_NOIPC: LC failed allocating IPC buffer to 
send LC ready, slot = [dec] 

Explanation    The line card has failed to allocate an interprocessor communication buffer to send the ready message.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message    %MRIB_PROXY-2-MRIB_LC_UPDATE_IGNORED: LC in slot [dec] ignored one or 
more mroute updates 

Explanation    The line card ignored one or more mroute updates because the buffer containing them failed a sanity check. The line card MFIB state may now be inconsistent.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_RP_FAILED_GET_IPC: RP failed allocating IPC buffer 
which may lead to data loss or inconsistent MFIB states 

Explanation    The route processor has failed to allocate an interprocessor communication buffer.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_RP_FAILED_IDB_MAP: RP failed in mapping interface 

Explanation    The route processor failed to map an interface from the global representation to the local one, or vice versa.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_RP_FAILED_IPC_ACK: LC failed in getting Ack for IPC 
message of type = [dec], status = [dec], error = [chars] 

Explanation    The line card has failed to get an IPC acknowledgement.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_RP_FAILED_IPC_CREATE: RP failed in creating IPC 
port, error = [chars] 

Explanation    The route processor failed to create an MFIB interprocess communications port.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_RP_FAILED_LC_DIST_MODE_INIT_PROC: RP failed in 
creating distribute mode init process for a linecard, slot = [dec] 

Explanation    The route processor failed to create a distribute mode initialization process for a line card.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_RP_FAILED_LC_PORT_INFO: RP failed in creating 
linecard port info for distributed mode, slot = [dec] 

Explanation    The route processor failed to create line card port information for distributed mode.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_RP_FAILED_LC_PORT_OPEN: RP failed in opening 
linecard port info for distributed mode, slot = [dec] 

Explanation    The route processor failed to open line card port information for distributed mode.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MRIB_PROXY-2-MRIB_RP_FAILED_RPC_REPLY: RP failed in sending [chars] 
reply to a linecard in slot = [dec], IPC error = [chars]. This is normal after 
linecard removal or reset. At other times, data loss or mroute state inconsistency 
may result. 

Explanation    The route processor has failed in sending a remote procedure call reply to a line card. This is normal after line card removal or reset. At other times, data loss or mroute state inconsistency may result.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MROUTE Messages

This section contains MROUTE messages.

MROUTE-2

Error Message    %MROUTE-2-RADIXINIT: Error initializing IP multicast radix for %i 

Explanation    Insufficient memory is available to initialize the IP multicast routing table.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MROUTE-3

Error Message    %MROUTE-3-IGMP_NOT_FOUND: IGMP group [IP address] to delete from 
interface [chars] not found in VRF [chars] 

Explanation    An inconsistency in maintaining the IGMP cache occurred. The group to be deleted from the interface could not be found in the IGMP cache for the VRF. [IP address] is the IP address in the IGMP group, the first [chars] is the interface, and the second [chars] is the VRF.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-IGMP_TWHEEL_INIT_ERR: Error trying to initialize the IGMP 
timer wheel 

Explanation    An error occurred during the initialization of a timer wheel.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-IGMP_WAVL_ERROR: IGMP wavl [chars] failed for group 
[IP_address] in interface [chars] 

Explanation    The addition/deletion of igmp group in wavl tree failed.

Recommended Action    Collect show tech ipmulticast command output. Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %MROUTE-3-MIDB_QUEUE_ERR: Interface %s not in (%i, %i) 

Explanation    The MIDB has the highest expiration timer but was not in the MDB->MIDB.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-NO_PIM_NBR: There is no PIM neighbor on this IDB: [chars] 

Explanation    There is no PIM neighbor on the specified IDB. The most probable cause of this error is that PIM is not configured correctly on this interface or on interfaces of the next-hop routers.

Recommended Action    Check PIM configurations on local and neighbor routers. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-RECUR_ROUTE_DEPTH_ERR: Recursive route lookup has reached 
its max depth for: [IP_address] 

Explanation    The recursive route lookup has reached its predefined maximum depth limit.

Recommended Action    If possible, reduce the number of rounds of next-hop lookup needed for the network address in question. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-ROUTECOUNT_ZERO: Multicast route count reached zero 

Explanation    The running count of multicast routes reached zero when it should be non-zero.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-TWHEEL_DELAY_ERR: Exceeded maximum delay (%d ms) requested: 
%d 

Explanation    An attempt was made to schedule a function with a higher delay than the maximum allowed. The function will be scheduled using the maximum delay possible.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-TWHEEL_ERR: Timer wheel internal error 

Explanation    A timer wheel internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-TWHEEL_INIT_ERR: Trying to re-initialize an already 
initialized timer wheel 

Explanation    An error occurred while intializing a timer wheel.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-TWHEEL_INSERT_ERR: An error occured after inserting or 
executing a timer wheel event 

Explanation    An error occurred after inserting or executing a timer wheel event.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-TWHEEL_INT_ERR: Timer wheel error at interrupt level %d 

Explanation    A timer wheel internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-TWHEEL_SLOT_ERR: Timer wheel event:%x slot:%d func:%x 
unequal to exec slot: %d 

Explanation    The timer wheel event has an inconsistent slot number.

Recommended Action    Enter the clear ip mroute command to delete entries from the IP multicast routing table. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-3-WAVLINIT: Could not initialize WAVL tree for (%i,%i) 

Explanation    The WAVL tree could not be initialized, so the system canot search for Multicast Interface Data Blocks (MIDBs).

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MROUTE-4

Error Message    %MROUTE-4-INCONSISTENT_IDB_TABLEID: PIM detected inconsistency in 
table-id information on [chars]. 

Explanation    The PIM has detected that the interface table ID value is not the same as the value maintained by the multicast code.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-4-MROUTELIMIT: Exceeded multicast limit for group %i, source 
%i on interface %s 

Explanation    The allowed number of multicast routes having the incoming or outgoing interface reached the limit specified by a configured access list. New routes cannot be added unless the interface configuration is changed.

Recommended Action    If multicast traffic over the interface is of any priority among the traffic carried by this router, then enter the ip multicast limit interface command to increase the number of multicast routes. Otherwise, no action is required. Enter the debug ip mroute limit command or the show ip multicast limit command to learn which multicast interface limit was exceeded.

Error Message    %MROUTE-4-MTU_MISMATCH: WARNING: With IP multicast enabled, interfaces 
which transmit traffic from larger to smaller MTU interfaces may not be hardware 
switched due to fragmentation. A degradation in performance may occur. 

Explanation    With IP multicast enabled, interfaces that transmit traffic from larger to smaller MTU interfaces may not be hardware switched due to fragmentation. A degradation in performance may occur.

Recommended Action    Set the MTU values on all interfaces to be identical.

Error Message    %MROUTE-4-RADIXDELETE: Error trying to delete multicast route entry 
%i/%d for %i (expected %#x, got %#x) 

Explanation    A route could not be deleted from the routing table.

Recommended Action    Enter the clear ip mroute command to delete entries from the IP multicast routing table. Determine whether the router is low on memory. If the problem recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-4-RADIXINSERT: Error trying to add multicast route entry %i/%d 
for %i (expected %#x, got %#x) 

Explanation    A route could not be inserted into the routing table.

Recommended Action    Enter the clear ip mroute command to delete entries from the IP multicast routing table. Determine whether the router is low on memory. If the problem recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MROUTE-4-REGISTER_SOURCE_CONFIG: Removing pim register source 
configuration for [chars] 

Explanation    The register source interface was deleted, or its IP address was removed, or its VRF forwarding was changed.

Recommended Action    Check the ip pim register-source configuration.

Error Message    %MROUTE-4-ROUTELIMIT: Current count of %u exceeds multicast 
route-limit of %d 

Explanation    The number of multicast routes equals the configured maximum allowed. New routes cannot be added unless the configuration is changed.

Recommended Action    If multicast traffic is of any priority among the traffic carried by this router, then use the ip multicast route-limit command to increase the number of multicast routes. Otherwise, no action is required.

Error Message    %MROUTE-4-ROUTELIMIT_ATTEMPT: Attempt to exceed multicast route-limit 
of [dec] 

Explanation    The number of multicast routes equals the configured maximum allowed. New routes cannot be added unless the configuration is changed.

Recommended Action    If multicast traffic is of any priority among the traffic carried by this router, then enter the ip multicast route-limit command to increase the number of multicast routes. Otherwise, no action is required.

Error Message    %MROUTE-4-ROUTELIMITWARNING: multicast route-limit warning (curr %u 
threshold %u) 

Explanation    The number of multicast routes reached the configured percentage of the multicast route-limit.

Recommended Action    Increase the multicast route-limit.

Error Message    %MROUTE-4-RPF_LOOKUP_LOOP: RPF route lookup loop for %i, route %i/%d 

Explanation    A routing loop exists, possibly caused by routers reverse path forwarding to different tables .

Recommended Action    Check the routing tables used for reverse path forwarding (RPF).

MROUTE-6

Error Message    %MROUTE-6-LARGE_TWHEEL_DELAY: Exceeded maximum delay (%d ms) 
requested: %d 

Explanation    An attempt was made to schedule a function with a higher delay than the maximum allowed. The function will be scheduled using the maximum delay possible minus a small delay offset.

Recommended Action    Check whether a large IGMP query-interval is set. Some timers may refresh periodically to allow for the large delay.

MSC100_SPA_CC Messages

This section contains Cisco 7304 SPA carrier card messages.

MSC100_SPA_CC-0

Error Message    %MSC100_SPA_CC-0-FPGA_BAY_ERROR_EXCEED_LIMIT: [chars] detected 
[chars] exceed limit ([dec]) (hardware-status = [hex]) 

Explanation    A critical FPGA error was detected on the SPA or carrier card for the specified subslot. The SPA in this subslot has been disabled.

Recommended Action    Try to reactivate the card using the hw-module subslot slot-number/subslot-number start command. If the error persists, enter the show diag slot-number command to gather data that may help identify the cause of the error. If you cannot determine the cause of the error from the error message text or from the show diag slot-number output, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MSC100_SPA_CC-0-FPGA_ERROR: [chars] Slot [dec]: Hardware error 
detected [[chars]] 

Explanation    A critical FPGA error was detected on the carrier card. The carrier card is deactivated and then an automatic recovery is initiated. If a similar error occurs more than five times within an hour, the carrier card is deactivated.

Recommended Action    If the line card is no longer automatically reactivating, copy the error message exactly as it appears on the console or in the system log. Enter the show diag slot-number command to gather data that may help identify the cause of the error. If you cannot determine the cause of the error from the error message text or from the show diag slot-number output, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MSC100_SPA_CC-0-FPGA_ERROR_EXCEED_LIMIT: [chars] Slot [dec] detected 
[chars] exceed limit ([dec]) (hardware-status = [hex]) 

Explanation    A critical FPGA error was detected on the carrier card. The carrier card is deactivated and then an automatic recovery is initiated. If a similar error occurs more than five times within an hour, the carrier card is deactivated.

Recommended Action    If the line card is no longer automatically reactivating, copy the error message exactly as it appears on the console or in the system log. Enter the show diag slot-number command to gather data that may help identify the cause of the error. If you cannot determine the cause of the error from the error message text or from the show diag slot-number output, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MSC100_SPA_CC-0-MISSING_RP_FPGA_SUPPORT: The 7304-MSC-100 in slot 
[int] has been deactivated because the RP FPGA requires an upgrade. 

Explanation    The MSC-100 SPA carrier card in the specified slot requires a particular version of the RP FPGA. The MSC-100 will be deactivated until this FPGA incompatibility is addressed.

Recommended Action    Enter the upgrade fpga all command to upgrade the RP FPGA. After upgrading the RP FPGA, reactivate the MSC-100 by removing and reinserting the MSC-100.

MSDP Messages

This section contains Multicast Source Discovery Protocol (MSDP) messages.

MSDP-3

Error Message    %MSDP-3-DNS_ERROR: DNS lookup time out. DNS lookup for ssm mapping will 
be disabled for 60 sec 

Explanation    DNS source lookup timeout. DNS server not respond to the DNS query, this may be due to DNS server is down. DNS lookup will be stopped for next 60 sec.

Recommended Action    Disbale DNS ssm mapping till the DNS server come up. Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %MSDP-3-NO_RPF_NODE: SA message could not be sent to peer [IP_address]. 
Expecting RPF node with host address [IP_address] but found node with host 
[IP_address] in the rpf tree. 

Explanation    The reverse path forwarding (RPF) node could not be found while sending a Source-Active (SA) message to the peer. The SA will not be sent in this period.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MSDP-4

Error Message    %MSDP-4-PKT_TOO_BIG: Message size violation on %u-byte packet from %i, 
discarded 

Explanation    A message larger than the maximum MSDP message size was received. This message could also indicate an internal error.

Recommended Action    Obtain the manufacturer and the version information of the router that sent the oversize packet. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show version commands and your pertinent troubleshooting logs.

Error Message    %MSDP-4-SA_LIMIT: SA from peer %i, RP %i for (%i, %i) exceeded sa-limit 
of %d 

Explanation    The number of MSDP SAs exceeds the configured maximum number. SA cache entries cannot be added unless the configuration is changed.

Recommended Action    If the MSDP SAs come from legitimate sources or RPs, then enter the ip msdp sa-limit command to increase the number of SA entries allowed from the subject peer. Otherwise, no action is required.

MSDP-5

Error Message    %MSDP-5-PEER_IS_SELF: Peering with self (%i) 

Explanation    Multicast Source Discovery Protocol (MSDP) on this device is peering with itself.

Recommended Action    Check the address of the intended MSDP peer.

Error Message    %MSDP-5-PEER_UPDOWN: Session to peer %i going %s 

Explanation    A session to an MSDP peer going up or down.

Recommended Action    Determine whether the router is low on memory.

Error Message    %MSDP-5-PEER_IS_SELF: Peering with self ([IP_address]) 

Explanation    MSDP peering with ourselves

Recommended Action    Check the address of the MSDP peer

MSFC2 Messages

This section contains Multilayer Switch Feature Card 2 (MSFC2) messages.

MSFC2-3

Error Message    %MSFC2-3-IDB_INCORRECT_UNTHROTTLE_VECTOR: attempting to throttle idb 
[hex] ([chars]) with enable vector [hex] 

Explanation    An invalid interface enable vector was detected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MSFC2-3-TOOBIG: Attempt to send giant packet on [chars] ([dec] bytes 
from [hex], max allowed [dec])

Explanation    An attempt was made to send an oversized packet. This message typically appears when the Layer 3 switch is not fragmenting packets with a message size larger than 1500 bytes.

Recommended Action    Increase the interface MTU size.

MTRIE Messages

This section contains MTRIE messages.

MTRIE-4

Error Message    %MTRIE-4-MTRIECORRUPTLEAF: [IP_address]/[dec] - [chars] 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MTRIE-4-MTRIELEAFOPFAIL: [IP_address]/[dec] - [chars] 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MTRIE-4-PLACEALLOC: Failed to allocate place holder 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MUESLIX Messages

This section contains Mx serial ASIC messages.

MUESLIX-3

Error Message    %MUESLIX-3-ERROR: [chars] 

Explanation    A general error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

MVRP Messages

This section contains Multicast VLAN Registration Protocol (MVRP) messages.

MVRP-3

Error Message    %MVRP-3-ADD_REGISTRY_FAILED: MVRP subsystem fails to add callback 
function %s 

Explanation    Another subsystem has mistakenly added its own callback functions. This message is for debugging purposes.

Recommended Action    No action is required.

Error Message    %MVRP-3-ENABLE_FAILED: MVRP can't be enabled because %s 

Explanation    Multicast VLAN Registration Protocol (MVRP) cannot be enabled for the specified reason.

Recommended Action    Take action according to the specified reason. For example, if the failure is due to insufficient memory, add more memory to the system.

Error Message    %MVRP-3-HA_INIT_FAILED: MVRP High Availability subsystem fails to be 
initialized and hence MVRP won't support HA stateful switchover. 

Explanation    The MVRP CF client or the MVRP RF client failed to initialize.

Recommended Action    Enter the show redundancy clients command and the show checkpoint clients command to learn which client was not initialized.

Error Message    %MVRP-3-SUBSYS_INIT_FAILED: MVRP subsystem failed in 
initialization(%s) and MVRP won't function properly. 

Explanation    MVRP could not initialize, probably due to insufficient memory. Other accompanying system messages may provide further information about the failure.

Recommended Action    Enter the show memory summary command to check the memory usage. Contact the TAC with the output of the show memory summary, show version, and show run commands and the associated syslog messages from the time of the problem.

MVRP-6

Error Message    %MVRP-6-MODECHANGE: The operating mode is changed to %s mode on 
interface %s. 

Explanation    As a result of protocol negotiation, the operating mode changed to the specified mode on the specified interface.

Recommended Action    No action is required.

MVRP_CONST Messages

This section contains MVRP messages on Constellation platforms.

MVRP_CONST-3

Error Message    %MVRP_CONST-3-MAC_MATCH_REG_FAILED: Unable to reserve needed MAC match 
register - cannot run MVRP on interfaces of slot %d 

Explanation    Multicast VLAN Registration Protocol (MVRP) attempted to reserve a MAC match register for the slot indicated, but there is no dedicated register or programmable register available. MVRP cannot be activated on interfaces of this card.

Recommended Action    Disable conflicting protocols that use the MAC match register or use a different card type that supports MVRP.

MVRP_CONST-6

Error Message    %MVRP_CONST-6-FEATURE_CONFLICT: Failed to enable MVRP on %s because 
conflicting feature %s is enabled on the interface 

Explanation    MVRP could not be enabled on the given interface because of conflicting features. For example, unknown unicast flood blocking(UUFB) and MVRP cannot be enabled on the same interface.

Recommended Action    If MVRP is required on the interface, enter the show running-config interface command to investigate whether incompatible features are enabled on the interface.

Error Message    %MVRP_CONST-6-MAC_LEARNING: MAC learning on VLAN %s is %s 

Explanation    If only two MVRP ports are forwarding and not pruned in a VLAN, MVRP will disable MAC learning on that VLAN in order to save room in the MAC table, which is a limited system-wide resource.

Recommended Action    No action is required.

Error Message    %MVRP_CONST-6-MAC_LRN_SETTING_FAILED: Failed to %s MAC learning on 
VLAN %s 

Explanation    MVRP failed to enable or disable MAC learning on the given VLAN, probably because MAC learning was already configured on the VLAN by the administrator.

Recommended Action    To determine the status of MAC learning on the VLAN, enter the show mac-address-table learning command.

MVRP_ISSU Messages

This section contains MVRP in-service software upgrade messages.

MVRP_ISSU-2

Error Message    %MVRP_ISSU-2-GET_BUFFER: MVRP ISSU client failed to get buffer for 
message. Error: %d (%s) 

Explanation    The Multicast VLAN Registration Protocol (MVRP) ISSU client was unable to reserve buffer space for building a negotiation message. As a result, the negotiation message cannot be sent to the standby device. If a problem occurs with the ISSU session negotiation, the standby device cannot be brought up properly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %MVRP_ISSU-2-INIT: MVRP ISSU client initialization failed to %s. 
Error: %d (%s) 

Explanation    The MVRP ISSU client could not be initialized. This initialization failure must be addressed before an in-service software upgrade or downgrade can be performed. Otherwise, a software upgrade or downgrade will result in downtime.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MVRP_ISSU-2-SEND_NEGO_FAILED: MVRP ISSU client failed to send 
negotiation message. Error: %d (%s) 

Explanation    The MVRP ISSU client was unable to send a session negotiation message to the peer device. If a problem occurs with the ISSU session negotiation, the standby device cannot be brought up properly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %MVRP_ISSU-2-SESSION_NEGO: MVRP ISSU client encountered unexpected 
client nego_done. Error: %d (%s) 

Explanation    The MVRP ISSU client encountered a client negotiation done state that was unexpected. If a problem occurs with the ISSU session negotiation, the standby device cannot be brought up properly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %MVRP_ISSU-2-SESSION_REGISTRY: MVRP ISSU client failed to register 
session information. Error: %d (%s) 

Explanation    The MVRP ISSU client was unable to register session information. If a problem occurs with the ISSU session registration, the standby device cannot be brought up properly.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

MVRP_ISSU-3

Error Message    %MVRP_ISSU-3-INVALID_SESSION: MVRP ISSU client does not have a valid 
registered session. 

Explanation    The Multicast VLAN Registration Protocol (MVRP) ISSU client does not have a valid registered session.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %MVRP_ISSU-3-MSG_NOT_OK: MVRP ISSU client 'Message Type %d' is not 
compatible 

Explanation    The MVRP ISSU client received an incompatible message from the peer device. The message cannot be processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %MVRP_ISSU-3-MSG_SIZE: MVRP ISSU client failed to get the MTU for 
Message Type %d. Error: %d (%s) 

Explanation    The MVRP ISSU client was unable to calculate the MTU for the specified message. As a result, the MVRP ISSU client is not able to send the message to the standby device.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %MVRP_ISSU-3-SESSION_UNREGISTRY: MVRP ISSU client failed to unregister 
session information. Error: %d (%s) 

Explanation    The MVRP ISSU client was unable to unregister session information.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %MVRP_ISSU-3-TRANSFORM_FAIL: MVRP ISSU client %s transform failed for 
'Message Type %d'. Error: %d (%s) 

Explanation    The MVRP ISSU client could not transform the specified message type. If the transmit transformation failed, the checkpoint message was not sent to the standby device. If the receive transformation failed, the checkpoint message was not applied on the standby device. In either case, the MVRP state between the active device and the standby device is not identical.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

MVRP_SWITCH Messages

This section contains MVRP messages on switch platforms.

MVRP_SWITCH-6

Error Message    %MVRP_SWITCH-6-IGNORE_USER_CONFIG: The user configured list of pruned 
VLANs on interface %s is ignored as MVRP will prune VLANs dynamically. 

Explanation    The switchport trunk pruning vlan command is used by VTP pruning to prune VLANs numbered from 1 to 1001 only. This configuration command does not apply to MVRP, which prunes all 4096 VLANs. The command will be ignored.

Recommended Action    No action is required.

Error Message    %MVRP_SWITCH-6-VLAN_CREATED: MVRP created VLANs %s on this device 

Explanation    MVRP has created the specified VLANs. MVRP can create VLANs dynamically if the feature is enabled with the mvrp vlan create command.

Recommended Action    No action is required.

MVR_RP Messages

This section contains Multicast VLAN Registration (MVR) route processor messages.

MVR_RP-3

Error Message    %MVR_RP-3-OPER_PORT_SET_FAILED: MVR port operational type setting 
failed. Reason: [dec] 

Explanation    A failure occurred while setting the MVR source or receiver port operational type on the switch port. The cause was either a failure on the switch port or an ICC failure.

Recommended Action    Unconfigure the MVR type from this switch port and reconfigure it.

MVR_RP-6

Error Message    %MVR_RP-6-RCVR_ACCESS_PORTMODECHNG: [chars] MVR type receiver on 
[chars], this access port [chars] MVR vlan 

Explanation    An MVR type receiver should not be configured on a MVR VLAN port. Because this port is configured as dynamic auto/desirable, and due to a mode change in the neighboring switch, the operational switchport mode on this switch has become access and the corresponding VLAN is an MVR VLAN.

Recommended Action    Either unconfigure MVR type receiver from this switch port or change the access VLAN to a non-MVR VLAN.

Error Message    %MVR_RP-6-RCVR_TRUNK_PORTMODECHNG: [chars] MVR type receiver on 
[chars], MVR type receiver should not be configured on trunk ports 

Explanation    An MVR type receiver should not be configured on a trunk port. Because this port is configured as dynamic auto/desirable, and due to a mode change in the neighboring switch, the operational switch port mode on this switch has become trunk. MVR type receiver should be disabled.

Recommended Action    Either unconfigure MVR type receiver from this switch port or change the mode to access and change the VLAN to a non-MVR VLAN.

Error Message    %MVR_RP-6-SRC_ACCESS_PORTMODECHNG: [chars] MVR type source on [chars], 
this access port [chars] MVR vlan 

Explanation    MVR type source should not be configured on a non-MVR VLAN port. Because this port is configured as dynamic auto/desirable, and due to mode change in the neighboring switch, the operational switch port mode on this switch has become access and the corresponding VLAN is non-MVR.

Recommended Action    Either unconfigure MVR type source from this switch port or change the access VLAN to an MVR VLAN.

Error Message    %MVR_RP-6-SRC_TRUNK_PORTMODECHNG: [chars] MVR type source on [chars], 
this trunk port allowed vlans [chars] MVR vlan 

Explanation    MVR type source should not be configured on a non-MVR VLAN port. Because this port is configured as dynamic auto/desirable, and due to mode change in the neighboring switch, the operational switch port mode on this switch has become trunk and the corresponding VLAN range does not contain the MVR VLAN.

Recommended Action    Either unconfigure MVR type source from this switch port or change the trunk allowed VLAN range to include the MVR VLAN.

MWAM Messages

This section contains Multiprocessor WAN Application Module (MWAM) messages.

Error Message    %MWAM-4-FAILED_FILE_SYNC: Failure creating or synchronizing MWAM 
configuration file to standby: [chars], [chars] 

Explanation    The active supervisor engine has failed to copy an MWAM configuration file from bootflash: to slavebootflash:. The standby supervisor engine will not be up to date with the MWAM configuration files if a switchover occurs.

Recommended Action    Verify that there is space available on the bootflash: and slavebootflash: devices. It may be necessary to compress either or both devices to recover space used by deleted or overwritten files. After taking these actions, a new attempt to synchronize files can be started either by resetting the standby supervisor engine or by configuring no mwam bootflash access followed immediately by mwam bootflash access. If these actions do not resolve the issue, obtain the output from the following commands:

- dir bootflash:
- dir slavebootflash:
- show bootflash:
- show slavebootflash:

If possible, set debug mwam all on the active supervisor engine, and then reset the standby supervisor engine with the hw-module module slot reset command, capturing the debug information that appears on the active supervisor engine console. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %MWAM-4-FAILED_TASK_INIT: Failed to start a required task: [chars], 
[chars] 

Explanation    A necessary process failed to be created.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

NATMIB_HELPER Messages

This section contains Network Address Translator (NAT) MIB helper messages.

NATMIB_HELPER-3

Error Message    %NATMIB_HELPER-3-NOCREAT: NATMIB Helper Process not created - NAT MIB 
will not work properly 

Explanation    An attempt to start the NATMIB helper process failed when the NATMIB subsystem was initialized. The NATMIB helper process could not be created. This condition might be caused by a lack of memory.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. Reload the system after reconfiguring it.

NBAR Messages

This section contains network-based application recognition (NBAR) messages.

Error Message    %NBAR-1-NODESIZEMISMATCH: Nodes size mismatch between parsing and 
sending:[chars]

Explanation    There was a failure during the distribution of NBAR graph nodes from the route processor to the line cards. The failure is related to node size changes between the parsing and sending phase.

Recommended Action    Disable the NBAR protocols.

NETCONF Messages

This section contains network configuration protocol (NETCONF) messages.

NETCONF-3

Error Message    %NETCONF-3-MEMORY: %s 

Explanation    The network configuration protocol (NETCONF) subsystem was unable to reserve the required memory to complete this operation.

Recommended Action    Check the system memory for memory allocation errors. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

NETFLOW_AGGREGATION Messages

This section contains NetFlow Aggregation (NETFLOW_AGGREGATION) messages.

NETFLOW_AGGREGATION-3

Error Message    %NETFLOW_AGGREGATION-3-FLOWMASK_CONFLICT: Netflow [chars] cannot set 
the required flowmask 

Explanation    The NetFlow aggregation flow mask conflicts with other features.

Recommended Action    If NetFlow Data Export is configured, increase the size of the NDE flow mask to VLAN full flow by entering the mls flow ip interface-full command, and then reconfigure the NetFlow aggregation scheme. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

NETFLOW_AGGREGATION-4

Error Message    %NETFLOW_AGGREGATION-4-NO_TOS_AGGR: Disable hardware switching to 
enable [chars] 

Explanation    NetFlow does not currently support ToS-based aggregation schemes for hardware-switched flows.

Recommended Action    If ToS-based aggregation is required, disable hardware switching.

Error Message    %NETFLOW_AGGREGATION-4-OER_AGG_EXPORT_ERROR: OER Error [chars] 

Explanation    An error occurred in receiving an Optimized Edge Routing (OER) aggregation export packet.

Recommended Action    Disable OER monitor prefix aggregation.

NETFLOW_AGGREGATION-6

Error Message    %NETFLOW_AGGREGATION-6-OER_MLS_LONG_AGING: MLS long aging time 
modified by OER to [dec] 

Explanation    OER modified the long aging time to a value that may be different from the configured value.

Recommended Action    No action is required.

NETWORK_PORT_SATELLITE Messages

This section contains network port satellite messages.

NETWORK_PORT_SATELLITE-3

Error Message    %NETWORK_PORT_SATELLITE-3-PHY_LOCKUP: Repeated phy lockup seen on 
[chars]. Interface will be shut down. 

Explanation    The physical interface has locked up an excessive number of times. To avoid the interface becoming active, and then quickly becoming inactive numerous times (link flapping), the interface has been shut down.

Recommended Action    To reenable the interface, enter the shutdown command, followed by the no shutdown command in interface configuration mode, to shut down and restart the interface.

NETWORK_RF_API Messages

This section contains network redundancy feature API (NETWORK_RF_API) messages.

NETWORK_RF_API-3

Error Message    %NETWORK_RF_API-3-CLIENT_REGISTER_FAIL: Failed to register with 
[chars], rc =[dec] 

Explanation    A redundancy client could not be registered. An internal failure associated with client registration occurred in the run-time module specified in the message output. The return code that is specified in the message output identifies the type of failure that was detected. The failure most likely occurred because of a software error. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-FAILDECODEDATADESC: Cannot decode data descriptor 
for [chars], descriptor type=[dec] 

Explanation    An internal data descriptor could not be decoded for synchronization for the interface or controller in the run-time module specified in the message output. The failure most likely occurred because of a software error. The descriptor type specified in the message output, if it is a nonzero value, identifies the type of failure. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-FAILDECODEDATADESCINSTDBY: Cannot decode data 
descriptor in Standby for [chars], descriptor type=[dec] 

Explanation    An internal data descriptor could not be decoded in the standby unit. The message identifies the interface or controller that caused the decoding failure in the standby unit. This interface was encoded in the active unit but could not be decoded in the standby unit. The failure is probably caused by a software error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-FAILENCODEDATADESC: Cannot encode data descriptor 
for [chars], descriptor type=[dec] 

Explanation    An internal data descriptor could not be encoded for synchronization for the interface or controller in the run-time module specified in the message output. The failure most likely occurred because of a software error. The descriptor type specified in the message output identifies the type of failure. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-FAILSENDMSGTOACTIVE: Failed to send [chars] message 
to active for [chars], [chars] 

Explanation    The specified synchronization message, which is an internal IPC message, could not be sent to the active unit in the specified run-time module. The failure most likely occurred because of a software error. Additional details on the cause of the error are specified in the message text on the console or in the system log. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-FAILSENDMSGTOSTDBY: Failed to send [chars] message 
to standby for [chars], rc=[dec] 

Explanation    The specified synchronization message, which is an internal IPC message, could not be sent to the standby unit in the specified run-time module. The failure most likely occurred because of a software error. The numeric error code in the message output identifies the type of failure. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-INVALID_CHKPT_STATUS_CODE: Invalid checkpointing 
status code received, rc=[dec] 

Explanation    An invalid checkpoint status code has been detected. An internal status code that is associated with checkpointing was found to be invalid. The return code that is specified in the message output identifies the invalid code that was detected. The failure most likely occurred because of a software error. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-INVALID_MSG_RECEIVED: Invalid [chars] message 
received 

Explanation    A message that is used for state synchronization was not received correctly. An internal data structure for a message could not be retrieved. The failure most likely occurred because of a software error. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-IPC: [chars] [chars] 

Explanation    An interprocess communication (IPC) error has occurred. Additional details on the cause of the error are specified in the message text on the console or in the system log.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the show tech-support ipc command to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-ISSU_MSG_MTU_INVALID: The ISSU message MTU is 
invalid: [chars] 

Explanation    A message buffer size that is used for state synchronization was found to be invalid. An internal data structure for a message could not be retrieved. The failure most likely occurred because of a software error. Additional details on the cause of the error are specified in the message text on the console or in the system log. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-ISSU_MSG_TYPE_INCOMPAT: The active and standby ISSU 
message types are incompatible 

Explanation    An incompatible message was used for state synchronization. An internal data structure for a message could not be retrieved. The failure most likely occurred because of a software error. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-ISSU_REG_SES_INFO: Failed to register ISSU session 
information: [chars] 

Explanation    The system failed to register the ISSU session information required to complete version exchange between the active and standby units. The failure most likely occurred because of a software error. Additional details on the cause of the error are specified in the message text on the console or in the system log. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-ISSU_START_NEGO_SES: Failed to start ISSU session: 
[chars] 

Explanation    The system failed to start the ISSU negotiation session required to complete version exchange between the active and standby units. The failure most likely occurred because of a software error. Additional details on the cause of the error are specified in the message text on the console or in the system log. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-ISSU_TRANSFORM_FAIL: The ISSU message [chars] 
transformation failed: [chars] 

Explanation    A message that is used for state synchronization could not be transformed correctly. An internal data structure for a message could not be retrieved. The failure most likely occurred because of a software error. Additional details on the cause of the error are specified in the message text on the console or in the system log. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-ISSU_UNREG_SES_INFO: Failed to register ISSU session 
information: [chars] 

Explanation    The system failed to unregister the ISSU session information required to complete version exchange between the active and standby units. The failure most likely occurred because of a software error. Additional details on the cause of the error are specified in the message text on the console or in the system log. The system state between the active and standby units might not be properly synchronized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-NO_CHKPT_BUFFER: No checkpointing buffer for 
[chars], rc=[dec] 

Explanation    A message data buffer that is used for state synchronization could not be obtained. An internal data structure could not be allocated for synchronization in the run-time module specified in the message output. The return code that is specified in the message output identifies the type of failure. The failure most likely occurred because of a software error or a lack of system memory. The system state between the active and standby units might not be properly synchronized.

Recommended Action    If you determine that this condition was caused by a lack of system memory, reduce system activity to ease memory demands, or if conditions warrant, upgrade to a larger memory configuration. Otherwise, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-NO_MSG_BUFFER: No message buffer for [chars] 

Explanation    A message data buffer that is used for state synchronization could not be obtained. An internal data structure could not be allocated for synchronization in the run-time module specified in the message output. The failure most likely occurred because of a software error or a lack of system memory. The system state between the active and standby units might not be properly synchronized.

Recommended Action    If you determine that this condition was caused by a lack of system memory, reduce system activity to ease memory demands, or if conditions warrant, upgrade to a larger memory configuration. Otherwise, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NETWORK_RF_API-3-NO_RESOURCES: [chars] 

Explanation    A run-time module could not obtain the resources that are required to complete a task. The failure most likely occurred because of a software error or a lack of system memory. Additional details on the cause of the error are specified in the message text on the console or in the system log. The system state between the active and standby units might not be properly synchronized.

Recommended Action    If you determine that this condition was caused by a lack of system memory, reduce system activity to ease memory demands, or if conditions warrant, upgrade to a larger memory configuration. Otherwise, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

NETWORK_RF_API-6

Error Message    %NETWORK_RF_API-6-IDB_TRANSITIONS_PENDING: Switchover terminated with 
[dec] transitions pending after there was no transition activity for [dec] seconds 

Explanation    The system terminated the switchover IDB transitioning phase with a number of IDB transitions still pending because no switchover-related IDB transitions were logged during the specified time interval. Some connected routes may experience a temporary loss of traffic.

Recommended Action    No action is required.

NHRP Messages

This section contains Next Hop Resolution Protocol (NHRP) messages.

Error Message    %NHRP-3-TIMERLOOP: Timer process looping 
([dec]/[dec]/[dec]/[dec]/[dec]/[dec]). 

Explanation    The process that handles timer events is looping, possibly on a malfunctioning timer event.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

NP Messages

This section contains Network Processor messages.

NP-2

Error Message    %NP-2-BADREAD: Read failed for [chars] on NP [dec]. 

Explanation    There was a read error on the file during the microcode image load.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP-2-HDRCORRUPT: Microcode header has been corrupted, expected [hex], 
got [hex]. 

Explanation    Network Processor microcode appears to be corrupted. This could be due to an already corrupted image or, less likely, a software problem.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP-2-INVALID: Corrupted microcode retrieved from the image bundle for 
NP [dec]. 

Explanation    The retrieved microcode appears to be corrupted.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP-2-NONEXIST: Could not open or file does not exist [chars] for NP 
[dec]. 

Explanation    There is a possibility that the Network Processor microcode may not be bundled into the image correctly or a software error occurred that prevented locating the microcode.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP-2-RESTARTED: NP [dec] restarted. 

Explanation    Network Processor has been restarted, either manually or by a microcode reload, or as a result of an exception.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP-2-WRONGHARD: The microcode type does not match, expected [hex], 
got [hex]. 

Explanation    There is a possibility the images has been corrupted or, less likely, an incorrect microcode set is bundled into the image.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP-2-WRONGMAGIC: Microcode section contains inalid magic for NP 
[dec]. 

Explanation    Network Processor microcode appears to mismatch the ucode hdr type. This could be due to an already corrupted image or a read error on the file during the downloading on the NP.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

NP-5

Error Message    %NP-5-RESTARTEDALL: All NPs have been restarted. 

Explanation    All Network Processors have been restarted, either manually or by a microcode reload, or as a result of an exception.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

NP_CLIENT Messages

This section contains NextPort (NP) client messages.

Error Message    %NP_CLIENT-3-ALLEXISTS: NP Client Previously Defined Software Element 
- [chars]: [chars] [chars] 

Explanation    The NP client has detected a previously defined software element.

Recommended Action    Attempt to reload the Cisco IOS image on the affected card or platform. If the error persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NP_CLIENT-2-FATAL: NP Client [chars] : [chars] ([dec], [dec]) 

Explanation    The NP client software detected a critical programming error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NP_CLIENT-3-INITFAIL: NP Client Initialization Failed - [chars]: 
[chars] [chars] 

Explanation    The NP client could not initialize memory needed to service one or more network processors. This error may indicate that an incompatibility exists between the NP firmware and the associated Cisco IOS image.

Recommended Action    Attempt to reload the Cisco IOS image on the affected card or platform. If the error persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NP_CLIENT-3-INTF: [chars] ([chars]) on [chars] - [chars] 
if_number=[dec] 

Explanation    The interface NP client detected an error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NP_CLIENT-3-MAXEXCEED: NP Client Max Services Exceeded - [chars]: 
[chars] [chars] 

Explanation    The maximum number of NP client services has been exceeded.

Recommended Action    Change the configuration to reduce the number of services configured. If the error persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NP_CLIENT-3-METADATA: [chars] failed: [chars] [[chars]] [chars] 

Explanation    Processing of the metadata for the specified network processor has failed. The specified network processor will fail to operate.

Recommended Action    Attempt to reload the network processor microcode. If the error persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NP_CLIENT-3-NOMEM: Memory Allocation Failure - [chars]: [chars] 
[chars] 

Explanation    The NP client could not allocate the required memory needed to service one or more network processors.

Recommended Action    This error may indicate that more memory must be installed on the affected card or platform in order to service all the features and related entities enabled by the configuration.
Try to reload the Cisco IOS image on the affected card or platform. If the error persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NP_CLIENT-3-NOTFOUND: NP Client Software Element Not Found - [chars]: 
[chars] [chars] 

Explanation    The NP client could not locate a required software element.

Recommended Action    Attempt to reload the Cisco IOS image on the affected card or platform. If the error persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NP_CLIENT-3-NOTSUP: NP Client Feature Not Supported - [chars]: 
[chars] [chars] 

Explanation    The NP client does not support the specified feature.

Recommended Action    Verify that the correct Cisco IOS image is loaded on the affected card or platform for the configured features. If the error persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NP_CLIENT-3-NPUNKNOWN: NP Client Unsupported NP - [chars]: [chars] 
[chars] 

Explanation    The NP client detected an unsupported NP.

Recommended Action    Verify that the correct Cisco IOS image is loaded on the affected card or platform for the configured features. If the error persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

NP-CRASHINFO Messages

This section contains Network Processor messages.

Error Message    %NP_CRASHINFO-2-OPEN_FAILED: Could not open crashinfo file [[chars]] 

Explanation    The file for writing crashinfo could not be opened. This is usually caused by the file system problem.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP_CRASHINFO-2-WRITE_FAILED: Could not write crashinfo file [[chars]] 

Explanation    Could not write crashinfo to the file. This is usuallycaused by the file system problem.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP_CRASHINFO-2-WRITING: Writing crashinfo file [[chars]] 

Explanation    NP detected a watchdog timeout. The crashinfo is collectedfrom problematic NP and stored in the location.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

NP-DEV Messages

This section contains Network Processor messages.

NP_DEV-2

Error Message    %NP_DEV-2-INVREGINTR: Illegal Write on NP RMA Register: [hex], Data: 
[hex] 

Explanation    This is an illegal Write to an NP RMA Register. This is to debug NP Parity Error issue. Examine traceback and forward it to development team.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP_DEV-2-WATCHDOG: Watchdog detected on NP [dec] 

Explanation    A software exception occured on an NP device.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

NP_DEV-3

Error Message    %NP_DEV-3-ECC_DOUBLE: Double-bit ECC error detected on NP [dec], Mem 
[dec], SubMem [hex],SingleErr [dec], DoubleErr [dec] Count [dec] Total [dec] 

Explanation    A double-bit ECC error was detected for a Network Processor device component.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP_DEV-3-ERRINTR: Error caused by: [chars] on NP [dec] 

Explanation    An error in Network Processor device operation was detected.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP_DEV-3-PERR: Non-recoverable Parity error detected on NP [dec], 
cause [dec] count [int] uqParityMask [hex], uqSRAMLine [hex], bRecov [dec], bRewr 
[dec] Total [dec] 

Explanation    A non-recoverable parity error was detected for a Network Processor device component.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

NP_DEV-5

Error Message    %NP_DEV-5-INTRTHR: Interrupt: cause [dec] for NP([int]) throttled 

Explanation    Too many interrupts are being generated from Network Processor device.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

NP_DEV-6

Error Message    %NP_DEV-6-PERR_RECOVERED: Recovered from a Parity error on NP [dec], 
cause [dec], count [int] uqParityMask [hex], uqSRAMLine [hex], bRecov [dec], bRewr 
[dec] Total [dec] 

Explanation    Recovered from a Parity error detected for a Network Processor device component.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %NP_DEV-6-ECC_SINGLE: Recovered from a single-bit ECC error detected 
on NP [dec], Mem [dec], SubMem [hex],SingleErr [dec], DoubleErr [dec] Count [dec] 
Total [dec] 

Explanation    Recovered from a single-bit ECC error detected for a Network Processor device component.

Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

NSE100 Messages

This section contains network services engine messages.

NSE100-3

Error Message    %NSE100-3-IOBUSTIMEOUT: IO access to the address [hex] timed out 
(Target: [chars]) 

Explanation    The system controller flagged an I/O access timeout, indicating either a transient/fatal system component issue or an underlying software initialization issue. The source of the problem can be determined more accurately by decoding the address being accessed. If the I/O address is valid in the system memory map and if the system has been up and operational for a while, the problem is probably hardware related. If this problem is seen repeatedly, the corresponding component might need to be replaced.

Recommended Action    If the message is seen repeatedly, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: description of the user activity just before the occurrence of this incident, prevailing system operational conditions like traffic pattern, amount of traffic, system neighbors, system console messages and the output of the following commands: show running-config, show c7300 pxf accounting, show c7300 pxf interfaces all, show diag and show c7300.

Error Message    %NSE100-3-PINNACLE_PORT: [chars] - [chars] 

Explanation    A failure occurred while one of the Gigabit Ethernet (GE) ports on the NSE-100 was being initialized. This condition is probably caused by either a software error or a transient condition before the GE port becomes successfully initialized.

Recommended Action    If the GE ports either do not initialize or fail to forward traffic as a result of this condition, enter the shutdown command, followed by the no shutdown command, in interface configuration mode to shut down and restart the affected GE ports to restore the forwarding. If the message is seen repeatedly, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format:

- The user activity immediately preceding the receipt of this message.
- The prevailing system operational conditions such as the traffic patterns, amount of traffic, and system neighbors.
- Any additional system console messages.
- The output of the following commands: show version, show running-config, show controller gigabitEthernet, show interface gigabitEthernet, show pxf accounting, show c7300, show logging and show tech-support.

Error Message    %NSE100-3-UNEXPECTED_TIMEREVENT: The NSE-100 GE port driver couldn't 
determine the port associated with the expired internal managed timer.The expired 
managed timer is pointing to [chars] 

Explanation    The expired managed timer returned a null context. This condition indicates a software failure in the management of the timer.

Recommended Action    If the message is seen repeatedly, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format:

- The user activity immediately preceding the receipt of this message.
- The prevailing system operational conditions such as the traffic patterns, amount of traffic, and system neighbors.
- Any additional system console messages.
- The output of the following commands: show version, show running-config, show platform, show controller gigabitEthernet, show interface gigabitEthernet, show pxf accounting, show c7300, show logging and show tech-support.

Error Message    %NSE100-3-VA_ERROR: Vanallen ASIC detected an error condition: [chars] 

Explanation    The Van Allen ASIC has detected an error condition. Either a hardware error or an error in the packet was detected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

NSE100-5

Error Message    %NSE100-5-AUTONEG_ENABLE: Auto negotiation is enabled for interface 
GigabitEthernet[dec]/[dec] due to [chars] 

Explanation    The auto-negotiation feature has been enabled for the Gigabit Ethernet interface in the slot and port specified in the message text. The reason why the feature was enabled is specified in the message text. The auto-negotiation feature is required for the interface to work properly.

Recommended Action    No action is required.

NP_UCODE Messages

This section contains NextPort (NP) microcode messages.

Error Message    %NP_UCODE-3-INVALID_FILE: NP microcode [chars] for device [chars] is 
invalid ([chars]) 

Explanation    The file containing the microcode for an NP is not specified or not accessible. This could be due to an invalid configuration or because the microcode is missing in this image.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

NTI Messages

This section contains Negotiation Trigger Infrastructure (NTI) messages.

NTI-3

Error Message    %NTI-3-AGENT_ERR: %s Notifying platform about AGENT ERROR %s, AGENT EP 
ID 0x%x for EP ID 0x%x, EP type %s, EP group %s 

Explanation    A Negotiation Trigger Infrastructure (NTI) AGENT error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-CLIENT_NOT_REGSTRD_FOR_EPTYPE: %s Client (#%d - %s) has NOT 
registered for platform EP type %s 

Explanation    A client has not registered for a platform endpoint (EP) type.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_AGENT_LIST_ALLOC: Failed to allocate agent bitlist for 
endpoint 0x%x 

Explanation    The NTI ISSU process was unable to allocate the agent bitlist for an endpoint. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_DUMMY_MSG_FAILED: Failed to send a dummy nego msg to 
endpoint 0x%x 

Explanation    The NTI ISSU process was unable to send a dummy negotiation message to trigger negotiation on the peer. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_EXISTING_SESSION: Session already exists for ep 0x%x 

Explanation    The NTI ISSU session already exists for this endpoint. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_INVALID_MEDMAN: Invalid MEDMan data 

Explanation    The Multiple Endpoint Data Manager (MEDMan) data is invalid. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_INVALID_MSG_TRANS: NTI ISSU transformation function got an 
invalid message in argument 

Explanation    The NTI ISSU process transformation function received an invalid message. The message cannot be transformed and will not be processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_INVALID_RC: Invalid ISSU rc argument for endpoint 0x%x 

Explanation    The NTI ISSU process received an invalid ISSU return code argument. ISSU negotiation will fail and the endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_INVALID_RCVD_MSG: NTI ISSU received an invalid message for 
transformation from endpoint 0x%x 

Explanation    The NTI ISSU process received an invalid message for transformation. The message cannot be processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_INVALID_SESSION: Invalid session for ep 0x%x 

Explanation    The NTI ISSU session is invalid for the endpoint. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_MEDMAN_CREATE: Failed to create MEDMan data for endpoint 
0x%x 

Explanation    The NTI ISSU process was unable to create the Multiple Endpoint Data Manager (MEDMan) data for an endpoint. Negotiation cannot be done, and the endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_MEDMAN_GET: Failed to get MEDMan data for endpoint 0x%x 
(%s) 

Explanation    The NTI ISSU process was unable to retrieve MEDMan data for an endpoint. ISSU negotiation will fail for this endpoint, and the endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_MTU_FAILED: NTI ISSU failed to get MTU for message type %d 
(%s) 

Explanation    The NTI ISSU process was unable to get the message MTU for transformation. The message cannot be sent.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_NEGO_ALREADY_STARTED: NTI ISSU negotiation already 
started, endpoint 0x%x 

Explanation    An attempt was made to start the NTI ISSU negotiation, but it has already been started. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_NEGO_ASYNC_ERROR: Aync error during nego with 0x%x (%s) 

Explanation    The NTI ISSU process received an asynchronous error during negotiation with an endpoint. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_NEGO_INCOMPATIBLE: Negotiation incompatible for endpoint 
0x%x 

Explanation    The NTI ISSU negotiation is not compatible for this endpoint. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_NOT_INIT: NTI ISSU is not initialized, endpoint 0x%x. 

Explanation    The NTI ISSU process is not initialized. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_PLATFORM_TRANSPORT_NEGO_GET_REQ_PAK: NTI ISSU failed to 
get an platform transport nego message 

Explanation    The NTI ISSU process was unable to receive a platform transport negotiation message. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_PLATFORM_TRANSPORT_NEGO_SEND: NTI ISSU failed to send an 
platform transport nego message to 0x%x 

Explanation    The NTI ISSU process was unable to send a negotiation message using the platform transport. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_RCVD_NEGO_NOT_DONE: NTI ISSU negotiation not done when 
received a message from 0x%x 

Explanation    The NTI ISSU process received a message before negotiation was done. The message cannot be processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_RCVD_TRANS_FAILED: NTI ISSU failed to transform received 
message from 0x%x 

Explanation    The NTI ISSU process was unable to transform a received message. The message cannot be processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_RCVD_UNKNOWN_MSG: NTI ISSU received an unknown message 
type %d from 0x%x 

Explanation    The NTI ISSU process received a message whose type is unknown. The message cannot be processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_RCV_FAILED: NTI ISSU failed to transform message type %d 
for receive from 0x%x (%s) 

Explanation    The NTI ISSU process was unable to transform the message for receive. The message cannot be processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_REG_ADD: NTI ISSU failed to hook to the registry %s 

Explanation    The NTI ISSU process was unable to hook to a registry. This endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_REG_RECEIVE_NEGO_MSG: NTI ISSU failed call the platform 
receive nego message registry 

Explanation    The NTI ISSU process was unable to call the platform receive negotiation message registry. The endpoint will probably be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_TRIG_NEGO_NOT_DONE: NTI ISSU negotiation not done when 
getting a trigger from 0x%x 

Explanation    The NTI ISSU process received a trigger from this endpoint before the negotiation was done. The trigger will be ignored.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_UNKNOWN_MSG_TYPE: NTI ISSU got an unknown message type: %d 

Explanation    The NTI ISSU process received an unknown message type while trying to get the message MTU. The message cannot be sent.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-ISSU_XMIT_FAILED: NTI ISSU failed to transform message type %d 
for transmit to 0x%x (%s) 

Explanation    The NTI ISSU process was unable to transform the message for transmit. The message cannot be sent.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-TRIG_ABORT_ALL_CLIENTS: %s Aborting trigger processing for all 
clients as requested by the platform, EP ID 0x%x trigger type %s trigger group %s 

Explanation    Trigger processing has been aborted for all clients due to a platform request.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-TRIG_CLIENT_NOTINLIST: %s Cannot trigger NTI client (%d) for 
this EP: could not find client in list, EP ID 0x%x 

Explanation    An NTI client could not be triggered for an endpoint because the client could not be found in the list.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-TRIG_INIT_ALREADY_IN_PROGRESS: %s Cannot initiate NTI trigger 
for EP ID 0x%x at this time: trigger processing of trigger type %s, trigger group 
%s already in progress 

Explanation    An NTI trigger could not be initiated because a trigger is already in progress.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %NTI-3-TRIG_PROCESSING: %s Trigger processing ERROR for client (#%d - 
%s), EP ID 0x%x trigger type %s trigger group %s : %s 

Explanation    An NTI trigger processing error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

NTP Messages

This section contains network time protocol (NTP) messages.

NTP-4

Error Message    %NTP-4-PEERUNREACH: Peer [IP_address] is unreachable 

Explanation    The NTP peer is unreachable.

Recommended Action    Check the network connection to the peer and ensure that NTP is running on the peer.

Error Message    %NTP-4-UNSYNC: NTP sync is lost 

Explanation    NTP synchronization to its peer is lost.

Recommended Action    Perform the following actions:

- Check the network connection to the peer.
- Check to ensure that NTP is running on the peer.
- Check that the peer is synchronized to a stable time source.
- Check to see if the NTP packets from the peer have passed the validity tests specified in RFC1305.

NTP-5

Error Message    %NTP-5-PEERSYNC: NTP synced to peer [IP_address] 

Explanation    NTP has synchronized the local clock to a new peer.

Recommended Action    No action is required.

NTP-6

Error Message    %NTP-6-PEERREACH: Peer [IP_address] is reachable 

Explanation    The NTP peer is reachable.

Recommended Action    No action is required.

Error Message    %NTP-6-RESTART: NTP process starts 

Explanation    The NTP process has just started or restarted.

Recommended Action    No action is required.

Error Message    %NTP-6-STOP: NTP process stops 

Explanation    NTP is disabled.

Recommended Action    Check to see if NTP has been manually disabled by the administrator.

OBFL Messages

This section contains Onboard Failure Logging (OBFL) messages.

OBFL-5

Error Message    %OBFL-5-DISABLED: Onboard Failure Logging disabled 

Explanation    Onboard Failure Logging has been disabled.

Recommended Action    No action is required.

OBFL_ERRMSG Messages

This section contains Onboard Failure Logging (OBFL) error messages.

OBFL_ERRMSG-5

Error Message    %OBFL_ERRMSG-5-FILECREATEFAIL: OBFL [chars] App failed to open/create 
file [chars] . Errno = [dec] 

Explanation    The file open or creation operation failed.

Recommended Action    No action is required.

Error Message    %OBFL_ERRMSG-5-FILEFSTATFAIL: OBFL [chars] App failed to fstat file 
[chars] . Errno = [dec] 

Explanation    The file fstat operation failed.

Recommended Action    No action is required.

Error Message    %OBFL_ERRMSG-5-FILELSEEKFAIL: OBFL [chars] App failed to Lseek file 
[chars] . Errno = [dec] 

Explanation    The file lseek operation failed.

Recommended Action    No action is required.

Error Message    %OBFL_ERRMSG-5-FILEMINFREEFAIL: OBFL [chars] App failed to set 
coalesce min free 

Explanation    Failed to set the coalesce minimum free value.

Recommended Action    No action is required.

Error Message    %OBFL_ERRMSG-5-FILEOPENFAIL: OBFL [chars] App failed to open file 
[chars] . Errno = [dec] 

Explanation    The file open operation failed.

Recommended Action    No action is required.

Error Message    %OBFL_ERRMSG-5-FILEREADFAIL: OBFL [chars] App read failure on file 
[chars] . Errno = [dec] 

Explanation    The file read operation failed.

Recommended Action    No action is required.

Error Message    %OBFL_ERRMSG-5-HISTFILESMALL: OBFL [chars] App: history file is 
exceedingly small 

Explanation    The history file for this application has been detected to be very small.

Recommended Action    No action is required.

OCE Messages

This section contains output chain elements (OCE) infrastructure messages.

OCE-3

Error Message    %OCE-3-MISSING_HANDLER_FOR_SW_OBJ: Missing handler for '[chars]' 
function 

Explanation    An internal API request has been ignored because it was unexpected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OCE-3-MISSING_HANDLER_FOR_SW_OBJ_TYPE: Missing handler for '[chars]' 
function for type [chars] 

Explanation    An internal API request has been ignored because it was unexpected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OCE-3-OCE_CHANGED_BY_APPLY_FUNCTION: Target OCE[hex_addr] changed 
to[hex_addr] by apply function[hex_addr]

Explanation    An internal API request has been ignored because it was unexpected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OCE-3-OCEDEPDUMP: [chars] 

Explanation    An error condition triggered display of OCE dependents.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OCE-3-OCE_FWD_STATE_HANDLE: Limit of oce forward state handle 
allocation reached; maximum allowable number is [int] 

Explanation    Did not store the reinject forwarding state handle, as the maximum number of handles are already in use.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OCE-3-OCE_FWD_STATE_HANDLE_INIT: Failed to initialize a stack of 
reusable forward state handles; at element [int], initial stack size is [int] 
elements 

Explanation    Could not allocate enough forwarding state handles for initial handle reuse.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OCE-3-QUEUE_UNLOCK: Failed to [chars] unlock[chars] for [chars] oce 
[hex] 

Explanation    Failed to enqueue a unlock for an OCE. This condition may lead to a memory leak.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OCE-3-UNEXPECTED_DISP_TYPE: Unexpected disposition type is encounted; 
expecting disposition types are [chars], found [chars] 

Explanation    An internal disposition counter measure request has been ignored because it was unexpected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OCE-3-UNEXPECTED_SW_OBJ_TYPE: SW_OBJ handle/type mismatch; expecting 
oce type [chars], found [dec] 

Explanation    An internal API request has been ignored because it was unexpected.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OCE-3-UNINITIALIZED_VECTOR: Improperly initialized [chars] vector in 
[chars] OCE bundle [hex], packet dropped 

Explanation    An OCE bundle vector was improperly initialized.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

ODM Messages

This section contains online diagnostics manager (ODM) subsystem messages.

ODM-3

Error Message    %ODM-3-PEER_INCOMPATIBLE: Online Diags Peer Version is different 

Explanation    The version of the peer online diagnostics manager is different from the expected version.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %ODM-3-SC_TEST_FAIL: Slot [dec], Subcard [dec],[chars] [chars] Failed 

Explanation    The online diagnostic test for the subcard specified in the error message has failed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

OER_TT_FLOW Messages

This section contains Optimized Edge Routing (OER) top talkers flow border router messages.

OER_TT_FLOW-2

Error Message    %OER_TT_FLOW-2-OER_TT_FLOW_BR_CACHEINIT: Error initializing OER TT 
Flow BR cache 

Explanation    The NetFlow top talker cache could not be initialized on the border router because of a low-memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message    %OER_TT_FLOW-2-OER_TT_FLOW_BR_EXPORTINIT: Error initializing OER TT 
Flow BR Export queue 

Explanation    The OER NetFlow top talker export queue could not be initialized on the border router because of a low-memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

OER_TT_FLOW-4

Error Message    %OER_TT_FLOW-4-OER_TT_FLOW_BR_FLOWEXPORT: Error exporting [chars] 

Explanation    An error involving a flow to the route processor has occurred.

Recommended Action    This is a debug message only. No action is required.

OIR Messages

This section contains online insertion and removal (OIR) messages.

OIR-3

Error Message    %OIR-3-HARD_RESET: Module [dec] is being hard reset as a part of 
switchover error recovery 

Explanation    The specified module is being hard reset as a recovery for failure to respond to a switchover message.

Recommended Action    No action is required.

Error Message    %OIR-3-ISSU_RESET: Module %d is being hard reset as a part of ISSU 
upgrade 

Explanation    The specified module is being hard reset as part of a planned ISSU upgrade.

Recommended Action    No action is required.

Error Message    %OIR-3-PSM_SUBCARDDETECT: Slot [dec] [chars] [dec]: subcard [dec] 
inserted 

Explanation    A protection switch module (PSM) subcard has been detected in the slot specified in the message text.

Recommended Action    No action is required.

Error Message    %OIR-3-PSM_SUBCARDREMOVE: Slot [dec] [chars] [dec]: subcard [dec] 
removed 

Explanation    A protection switch module (PSM) subcard has been removed from the specified slot.

Recommended Action    No action is required.

Error Message    %OIR-3-SOFT_RESET: Module [dec] is being soft reset as a part of 
switchover error recovery 

Explanation    The specified module is being soft reset as a part of switchover error recovery.

Recommended Action    No action is required.

Error Message    %OIR-3-SOFT_RESET_SSO: Module %d is being soft reset as a part of 
switchover error recovery 

Explanation    The specified module is being soft reset as a part of a switchover error recovery.

Recommended Action    No action is required.

Error Message    %OIR-3-STDBY_PWRCYCLE: Standby was notified, Card in module [dec] is 
being power-cycled [chars] 

Explanation    The OIR facility on the redundant supervisor engine was notified that a module on the active supervisor engine is unresponsive. The module is being power-cycled.

Recommended Action    No action is required.

Error Message    %OIR-3-STDBY_UNKNOWN: Standby was notified, Unknown card in slot [dec] 

Explanation    The OIR facility on the redundant supervisor engine was notified that an undetermined module was detected on the active supervisor engine.

Recommended Action    Reseat the module in the specified slot.

Error Message    %OIR-3-UCODE_INTERNAL: The image download to card in slot [dec] failed 
due to internal error: [chars], [chars] 

Explanation    An internal error has occurred in the line card image download code.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Enter the remote command switch dir system:image/ command to gather data that may help identify the cause of the error. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

OIR-4

Error Message    %OIR-4-DISABLE: Unsupported service module [chars] in slot [dec] 
disabled 

Explanation    This service module is not supported in this release of software.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OIR-4-INSERTION: Possible half inserted module detected in slot [dec] 
or a slow insertion 

Explanation    This module is either inserted improperly or is not making a full contact to the backplane or it is being insert very slowly. The user should follow the cisco recommandation on module insertion procedures.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %OIR-4-WARN: [chars] 

Explanation    The OIR facility detected the specified condition.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

OIR-6

Error Message    %OIR-6-CWANVSSISSU: CWAN card present in slot [dec] in the slave 
chassis is powered down because ISSU is in progress 

Explanation    CWAN card already present in the slave chassis of a virtual switch should not be powered up during ISSU. It will be powered up on switchover or upon completion of ISSU.

Recommended Action    No action is required.

Error Message    %OIR-6-DIAG_OFFLINE: Card inserted in slot [dec], is now ready for 
offline diagnostics 

Explanation    The OIR facility detected a newly inserted line card. The line card is configured for the offline diagnostic state by the user. This state can be entered only after the module is in the online diagnostic state.

Recommended Action    This is an informational message only. No action is required.

Error Message    %OIR-6-DIAG_ONLINE: Card inserted in slot [dec], is now ready for 
online diagnostics 

Explanation    The OIR facility detected a newly inserted line card. The line card is configured for the online diagnostic state by the user or if diagnostic failure is detected during bootup.

Recommended Action    This is an informational message only. No action is required.

Error Message    %OIR-6-DOWNGRADE: Fabric capable module [dec] not at an appropriate 
hardware revision level, and can only run in flowthrough mode 

Explanation    This fabric capable module is not at an appropriate hardware revision level, and can run only in flowthrough (bus) mode.

Recommended Action    Upgrade the line card hardware.

Error Message    %OIR-6-DOWNGRADE_EARL: Module [dec] [chars] installed is not identical 
to system PFC and will perform at current system operating mode. 

Explanation    The PFC/DFC module is at a higher hardware revision than the level of the system PFC. The PFC/DFC module will operate at the same level as that of the system PFC.

Recommended Action    This is an informational message only. No action is required.

Error Message    %OIR-6-INSFAN: Fan [dec] inserted 

Explanation    The OIR facility detected a newly inserted fan tray.

Recommended Action    This is an informational message only. No action is required.

Error Message    %OIR-6-NOPWRISSU: Card inserted in slot %d powered down because ISSU 
is in progress 

Explanation    The online insertion and removal (OIR) facility detected a newly inserted line card during an ISSU upgrade process. The new card will be powered down until completion of the ISSU.

Recommended Action    No action is required.

Error Message    %OIR-6-PWRFAILURE: Module [dec] is being disabled due to power 
convertor failure [hex] 

Explanation    The DC-DC power converter failed on this module and must be replaced.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OIR-6-REMFAN: Fan [dec] removed 

Explanation    The OIR facility detected the removal of a fan tray [n].

Recommended Action    This is an informational message only. No action is required.

Error Message    %OIR-6-SEQ_MISMATCH: SCP seq mismatch for card in slot [dec] : [chars] 

Explanation    The OIR facility detected an SCP sequence mismatch for the card in the specified slot.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OIR-6-SOFT_RESET_ISSU: Module [dec] is being soft reset as a part of 
ISSU cycle 

Explanation    The module specified in error message is being soft reset as a part of ISSU cycle.

Recommended Action    No action is required.

Error Message    %OIR-6-STDBY_INSCARD: Standby was notified, card online in slot [dec] 

Explanation    The OIR facility on the standby supervisor engine was notified by the active supervisor engine that a processor was inserted in slot [n] and that all the interfaces are now usable.

Recommended Action    No action is required.

Error Message    %OIR-6-STDBY_REMCARD: Standby was notified, card removed from slot 
[dec] 

Explanation    The OIR facility on the standby supervisor engine was notified by the active supervisor engine that a processor from the specified slot has been removed.

Recommended Action    No action is required.

OIR_ISSU Messages

This section contains online insertion and removal (OIR) in-service software upgrade (ISSU) messages.

OIR_ISSU-3

Error Message    %OIR_ISSU-3-BUFFER: Cat6K OIR ISSU client failed to a buffer for 
message, error %d 

Explanation    The online insertion and removal (OIR) ISSU client failed to get a buffer for building a negotiation message. As a result, the client cannot send a negotiation message to the standby unit and the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %OIR_ISSU-3-CAPABILITY: Cat6K OIR ISSU client %s 

Explanation    During capability negotiation, the OIR ISSU client detected an error that results in a mismatch between the client capability of the active and standby units.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %OIR_ISSU-3-INIT: Cat6K OIR ISSU client initialization failed at %s, 
error %s 

Explanation    The OIR ISSU client could not be initialized. This condition will cause a catastrophic failure when an ISSU upgrade or downgrade is performed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OIR_ISSU-3-MSG_NOT_OK: Cat6K OIR ISSU client message %d is not 
compatible 

Explanation    The OIR ISSU client received an incompatible message from the peer unit. The message cannot be processed by this unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %OIR_ISSU-3-MSG_SIZE: Cat6K OIR ISSU client failed to get the message 
size for message %d 

Explanation    The OIR ISSU client was unable to calculate the message size for the message specified. The client will be unable to send the message to the standby unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %OIR_ISSU-3-POLICY: Cat6K OIR ISSU client message type %d is %s 

Explanation    The OIR ISSU client received a message type that it does not support. A policy is applied to make the session compatible.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show issu session commands and your pertinent troubleshooting logs.

Error Message    %OIR_ISSU-3-SEND_FAILED: Cat6K OIR ISSU client failed to send a 
negotiation message, error %d 

Explanation    The OIR ISSU client could not send a session negotiation message to the peer. As a result, the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %OIR_ISSU-3-SESSION: Cat6K OIR ISSU client %s 

Explanation    The OIR ISSU client detected an error during a session negotiation with the peer unit. As a result, the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %OIR_ISSU-3-TRANSFORM: Cat6K OIR ISSU client %s transform failed, 
error %s 

Explanation    The OIR ISSU client could not transform the message. If the transmit transformation failed, the checkpoint message cannot be sent to the standby unit. If the receive transformation failed, the checkpoint message cannot be applied on the standby unit. In either case, the OIR state of the bay will not be identical with the active unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

OIR-SP

Error Message    %OIR-SP-6-CONSOLE: Changing console ownership to %s processor

Explanation    The OIR facility has switched the console to the specified processor.

Recommended Action    No action is required.

Error Message    %OIR-SP-6-DOWNGRADE_EARL: Module %d %s installed is not identical to 
system PFC and will perform at current system operating mode.

Explanation    The PFC/DFC module is at a higher hardware revision than the level of the system PFC. The PFC/DFC module will operate at the same level as that of the system PFC.

Recommended Action    No action is required.

Error Message    %OIR-SP-6-INSCARD: Card inserted in slot [dec], interfaces are now 
online

Explanation    The OIR facility detects a newly inserted module. The interfaces associated with that module are operational, but are shut down until they are configured by the user. If any interfaces of that type were previously configured, they are restored to their previous state.

Recommended Action    No action is required.

Error Message    %OIR-SP-6-INSPS: Power supply inserted in slot [dec]

Explanation    The OIR facility has detected the insertion of a power supply in the specified slot. The total power adjusts after the power supply is turned on,

Recommended Action    No action is required.

OLM Messages

This section contains Optical Link Management (OLM)) and Link Management Protocol (LMP) messages.

OLM-3

Error Message    %OLM-3-LMPSDMISMATCH: Service Discovery: Attribute [chars] 
incompatible with neighbor [chars] 

Explanation    The specified service attribute does not match that on the neighbor. The neighbor or the local node is not properly configured.

Recommended Action    Enter the show mpls uni lmp neighbor command on the local as well as the neighbor node (where applicable), to determine the service attributes. Modify the configuration, if possible, to ensure that the attributes match.

Error Message    %OLM-3-LMPSDPORTFAILED: Service Discovery: Attributes for port [chars] 
incompatible with nbr [chars] 

Explanation    The port-level service attribute does not match with that of the neighbor. The neighbor or the local node is not properly configured.

Recommended Action    Enter the show mpls uni lmp neighbor command on the local as well as the neighbor node (where applicable), to determine the service attributes. Modify the configuration, if possible, to ensure that the port-level service attributes match.

ONLINE Messages

This section contains SCP (Switch-module Configuration Protocol) download processor messages.

ONLINE-2

Error Message    %ONLINE-2-LCP_BOOT_MISMATCH: The system detected LCP boot version 
mismatch for module in slot [dec], and will upgrade with new LCP boot image bundled 
into the system image, and power cycle the module. 

Explanation    The system detected LCP boot version mismatch for module. This condition would normally occur if the LCP boot version on the legacy modules is old for the modules, which require rapid boot support. The LCP boot version is upgraded automatically and the module will be power-cycled.

Recommended Action    No action is required.

ONLINE-3

Error Message    %ONLINE-3-UNKNOWN_CARD_TYPE: Unknown card type is encountered: 
card_type = [int] 

Explanation    The card type is unknown or not supported.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

ONLINE-6

Error Message    %ONLINE-6-BOOT_TIMER: Module %d, Proc. %d. Failed to bring online 
because of boot timer event 

Explanation    The system was unable to download the runtime image to the module and processor because the boot did not complete in the allocated time.

Recommended Action    No action is required.

Error Message    %ONLINE-6-DNLD_TIMER: Downloading image to Module [dec], Proc. [dec]. 
has failed, due to download timer expiry 

Explanation    The system was unable to download the runtime image to the module and processor because the download did not complete in the allocated time.

Recommended Action    No action is required.

Error Message    %ONLINE-6-DOWNLOAD_TIMER: Module %d, Proc. %d. Failed to bring online 
because of download timer event 

Explanation    The system was unable to download the runtime image to the module and processor because the download did not complete in the allocated time.

Recommended Action    No action is required.

Error Message    %ONLINE-6-FIND_MASTER_FAIL: Module %d, Proc. %d. SCP_DNLD failed to 
find master 

Explanation    The system was unable to find the master to download an image to the module and processor within the allocated time.

Recommended Action    No action is required.

Error Message    %ONLINE-6-GET_IMAGE_FAIL: Module %d, Proc. %d. SCP_DNLD failed to get 
image 

Explanation    The system was unable to get the image from the master for downloading to the module and processor.

Recommended Action    No action is required.

Error Message    %ONLINE-6-INVALID_DNLD_REQ: Received an unexpected image download 
request from Linecard Module [dec], Proc [dec]. Linecard image download request 
reason was [chars] 

Explanation    The system received an image download request from the module and processor complex specified in the message text, but that complex has already downloaded the image and should be initialized and operating normally.

Recommended Action    No action is required.

Error Message    %ONLINE-6-LCC_CONFIG_FAIL: Module %d. LCC Client %s failed to 
configure at %08x 

Explanation    During a Secure Copy (SCP) download, the Linecard Configuration Coordinator (LCC) client failed to finish configuration of the module.

Recommended Action    No action is required.

Error Message    %ONLINE-6-LCP_DNLD: Error while downloading image to Module [dec], 
Proc. [dec].: [chars]  

Explanation    An error was encountered while downloading an image to a switching module. The first [dec] is the module number, the second [dec] is the process number, and [chars] is the message explanation.

Recommended Action    No action is required.

Error Message    %ONLINE-6-ONLINE_TIMER: Module %d, Proc. %d. Failed to bring online 
because of online timer event 

Explanation    The system was unable to download the runtime image to the module and processor because the online event did not happen in the allocated time.

Recommended Action    No action is required.

Error Message    %ONLINE-6-READY_TIMER: Module %d, Proc. %d. Failed to bring online 
because of ready timer event 

Explanation    The system was unable to download the runtime image to the module and processor because the ASIC initialization did not complete in the allocated time.

Recommended Action    No action is required.

Error Message    %ONLINE-6-REGN_TIMER: Module %d, Proc. %d. Failed to bring online 
because of registration timer event 

Explanation    The system was unable to download the runtime image to the module and processor because the registration did not complete in the allocated time.

Recommended Action    No action is required.

Error Message    %ONLINE-6-RUNNING_TIMER: Module %d, Proc. %d. Failed to bring online 
because of running timer event 

Explanation    The system was unable to download the runtime image to the module and processor because the running event did not happen in the allocated time.

Recommended Action    No action is required.

ONLINEDIAG Messages

Error Message    %ONLINEDIAG-2-CPU_SWITCH_LB_TST_PKT_THRESH_ERROR: CPU Switch 
Interface : [dec]/[dec] of online diagnostic packets in error.

Explanation    The packet loss can be due to congestion.

Recommended Action    Issue the command show diag online cpu sw to get more details about the failure. If this error occurs frequently, contact your technical representative for assistance with the output of the command show techsupport.

ONS15530 Messages

This section contains Cisco ONS 15530 trunk card messages.

ONS15530-1

Error Message    %ONS15530-1-DISCOVER_ENET: Failed to init Ethernet device [dec] 

Explanation    The software could not be initialized.

Recommended Action    Power down the system, reseat the interface card, and reboot the system. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

ONS15530-2

Error Message    %ONS15530-2-NOMEMORY: No memory available for [chars] 

Explanation    An attempted memory allocation failed.

Recommended Action    Try these actions to remedy the problem:

- Add memory.
- Disable some features.
- Apply filtering to decrease the size of system data structures - the routing table, for example.
- Reduce other system activities to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

ONS15530-3

Error Message    %ONS15530-3-CHASSIS: Unknown chassis model. 

Explanation    Data stored in midplane is bad or incomplete.

Recommended Action    Contact your Cisco technical support representative to update your system.

Error Message    %ONS15530-3-IONOT0: IO card discover in non-zero slot [dec]/[dec] 

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    %ONS15530-3-IPCOPENFAILED: Couldn't open IPC portfor port id [hex] 
slot [int]/[int]: [chars] 

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    %ONS15530-3-NOMAC: Can't allocate MAC address for interface 
[int]/[int] 

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    %ONS15530-3-NOMEM: OUT of Memory: [chars] 

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    %ONS15530-3-NOPORTINFO: Port info invalid for port [dec] slot 
[int]/[int]: [chars] 

Explanation    Unavailable.

Recommended Action    Unavailable.

Error Message    %ONS15530-3-NOPORTINFO_ID: Port info invalid for port id [hex] slot 
[int]/[int]: [chars] 

Explanation    Unavailable.

Recommended Action    Unavailable.

ONS15530-4

Error Message    %ONS15530-4-COOKIE: Corrupt or missing MAC address cookie using random 
base [enet] 

Explanation    The MAC address cookie is corrupt or missing.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %ONS15530-4-MACBLKSIZE: Unknown MAC address block size. 

Explanation    Data stored in midplane is bad or incomplete.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

OPTICAL_MONITOR Messages

This section contains optical monitoring messages.

OPTICAL_MONITOR-4

Error Message    %OPTICAL_MONITOR-4-FAILED: [chars] [chars] 

Explanation    The current hardware version cannot support monitoring for the rate that was specified.

Recommended Action    Specify a different rate for monitoring, if possible. If you require further assistance, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

OSM_MULTILINK Messages

This section contains Optical Services Module distributed multilink (OSM_MULTILINK) messages.

OSM_MULTILINK-3

Error Message    %OSM_MULTILINK-3-PROCESS_FAIL: Process creation failed for [chars] 

Explanation    The system failed to create a process. The probable cause of this condition is that the system has low memory.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

OSM_MULTILINK-4

Error Message    %OSM_MULTILINK-4-BUNDLEERROR: Bundle([chars]) is not distributed 

Explanation    The bundle specified in the message is not associated with the OSM.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSM_MULTILINK-4-BUNDLENULL: Unexpected bundle missing in [chars] 
searching for [chars] 

Explanation    A software error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSM_MULTILINK-4-BUNDLEVC: [chars] for vc [dec] and if_index [dec] 

Explanation    A software error has occurred while a bundle was being provisioned.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSM_MULTILINK-4-IDBNULL: Unexpected hwidb missing in [chars] 

Explanation    A software error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSM_MULTILINK-4-IPCNOTREADY: Bundle process on the line card is not 
ready to handle message of type [dec] 

Explanation    Bundle is being deleted on the line card due to an ip cef disable command and is not ready to process other messages. The most likely cause of this condition is that CEF was disabled and enabled in very quick succession.

Recommended Action    Reset the line card.

Error Message    %OSM_MULTILINK-4-MLPSBNULL: Unexpected subblock missing for [chars] 

Explanation    A software error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSM_MULTILINK-4-NUMLINKS: The bundle had an unexpected number of 
links([dec]) in [chars] 

Explanation    A software error has occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSM_MULTILINK-4-QUEUE_BUNDLE: Not able to queue the bundle ([chars]), 
Num. of bundles [dec] 

Explanation    A software error has occurred while a bundle was being inserted in the queue.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

OSM_MULTILINK-5

Error Message    %OSM_MULTILINK-5-BUNDLEEXCEEDED: Bundle([chars]) cannot be associated 
with link([chars]), max [dec] 

Explanation    The number of bundles has exceeded the limit for the group belonging to the link. The bundle specified in the error message will not work in distributed mode. If the module is CT3 (OSM-CT3 module), then ports 1-12 belong to one group. If the module is a CHOC-3 module (OSM-CHOC-DS0 module), then ports 1-4 belong to one group. If the module is a CHOC-12 module (OSM-CHOC-DS0 module), then port 1 belongs to one group, and port 2 belongs to the second group. Only 168 bundles can be supported per group. The new bundle created will cause an extra load on the RP CPU.

Recommended Action    Remove the multilink interface that is causing this condition.

Error Message    %OSM_MULTILINK-5-CFGERROR: Cannot set up this bundle link-- [chars] to 
bundle [chars] reason:[chars] 

Explanation    The bundle link could not be set up. A configuration or resource limit has been reached. The bundle may be forced to become inactive (go down). If the line card is a CT3 (OSM-CT3 line card), then ports 1-12 belong to one group. If the line card is a CHOC-3 (OSM-CHOC-DS0 line card), then ports 1-4 belong to one group. If the line card is a CHOC-12 (OSM-CHOC-DS0 line card), then port 1 belongs to one group and port 2 belongs to the second group. Only 168 bundles can be supported per group and each bundle can have a maximum of 12 links.

Recommended Action    Ensure that all links belong to the same group and slot. Check the number of links in the bundle and number of bundles in the group. After the configuration has been corrected, enter the shutdown and no shutdown commands on the multilink interface to shut down and restart the interface.

OSPF Messages

This section contains Open Shortest Path First (OSPF) messages.

OSPF-3

Error Message    %OSPF-3-CFG_NBR_ALLOC_FAILED: Could not allocate or find neighbor 
[IP_address] 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPF-3-CFG_NBR_FAILED: Neighbor [IP_address] not configured 

Explanation    The configured neighbor options are not valid.

Recommended Action    Check the configuration options for the neighbor command and correct the options or the network type for the neighbor's interface.

Error Message    %OSPF-3-INT_ATTACHED_MULTI_AREAS: Interface [chars] is attached to 
more than one area 

Explanation    The interface is attached on the interface list to an area other than the one that the interface links to.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPF-3-INT_INIT_FAILED: Init failed for interface [chars], [chars]. 

Explanation    The interface initialization failed. The following are possible reasons:

- The area to which the interface is being attached is being deleted.
- It was not possible to create a neighbor datablock for the local router.

Recommended Action    Remove the configuration command that covers the interface and try again. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPF-3-LSA_LEN: Area [chars] router-LSA of length [dec] bytes plus 
update overhead [dec] bytes is too large to flood. 

Explanation    The router tried to build a router-LSA that is larger than the huge system buffer size or the OSPF protocol imposed maximum.

Recommended Action    If the reported total length (LSA size plus overhead) is larger than the huge system buffer size but less than 65535 bytes (the OSPF protocol imposed maximum), you may increase the huge system buffer size. If the reported total length is greater than 65535, you must decrease the number of OSPF interfaces in the reported area.

OSPF-4

Error Message    %OSPF-4-AREA_ALLOC_FAIL: Can not allocate memory for area structure 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPF-4-ASBR_WITHOUT_VALID_AREA: Router is currently an ASBR while 
having only one area which is a stub area 

Explanation    An ASBR must be attached to an area which can carry AS external or NSSA LSAs.

Recommended Action    Make the area to which the router is attached into an NSSA or regular area.

Error Message    %OSPF-4-CFG_NBR_INVAL_NBMA_OPT: Can not use configured neighbor: cost 
and database-filter options are allowed only for a point-to-multipoint network 

Explanation    The configured neighbor was found on an NBMA network and either the cost or database-filter option was configured. These options are only allowed on point-to-multipoint type networks.

Recommended Action    Check the configuration options for the neighbor command and correct the options or the network type for the neighbor's interface.

Error Message    %OSPF-4-CFG_NBR_INVAL_NET_TYPE: Can not use configured neighbor: 
neighbor command is allowed only on NBMA and point-to-multipoint networks 

Explanation    The configured neighbor was found on a network for which the network type was neither NBMA or point-to-multipoint.

Recommended Action    No action is required.

Error Message    %OSPF-4-CFG_NBR_INVAL_P2MP_OPT: Can not use configured neighbor: poll 
and priority options are allowed only for a NBMA network 

Explanation    The configured neighbor was found on a point-to-multipoint network and either the poll or priority option was configured. These options are only allowed on NBMA type networks.

Recommended Action    Check the configuration options for the neighbor command and correct the options or the network type for the neighbor's interface.

Error Message    %OSPF-4-CFG_NBR_P2MP_NEEDS_COST: Can not use configured neighbor: cost 
or database-filter option is required for point-to-multipoint broadcast network 

Explanation    The configured neighbor was found on a point-to-multipoint broadcast network. Either the cost or database-filter option needs to be configured.

Recommended Action    Check the configuration options for the neighbor command and correct the options or the network type for the neighbor's interface.

Error Message    %OSPF-4-INVALID_METRIC: OSPF-%d Area %s: Router %i originating invalid 
type %d LSA, ID %i, Metric %d on Link ID %i Link Type %d 

Explanation    The router indicated in this message has originated a Link-State Advertisement (LSA) with an invalid metric. If this is a router LSA and the link metric is zero, routing loops and traffic loss could occur in the network.

Recommended Action    On the router that originated the reported LSA, configure a valid metric for the given LSA type and link type.

Error Message    %OSPF-4-INV_LSA_BLD_FLG: Invalid build flag [hex] for LSA 
[IP_address], type [dec] 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPF-4-NO_IPADDRESS_ON_INT: No IP address for interface [chars] 

Explanation    The interface is not point-to-point and is unnumbered.

Recommended Action    Either change the interface type to point-to-point or give the interface an IP address.

Error Message    %OSPF-4-NO_OUTPUTQ: Packet not written to the output queue 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPF-4-NORTRID: OSPF process [dec] failed to allocate unique 
router-id and cannot start 

Explanation    OSPF failed while attempting to allocate a unique router ID from the IP addresses of its interfaces.

Recommended Action    Ensure that at least one interface is active (up) and has a valid IP address. If multiple OSPF processes are running on the router, each requires a unique router ID. Configure a unique router ID manually by entering the router-id a.b.c.d command, or configure an interface in the same VRF table by entering the ip vrf forwarding word command to which the OSPF process belongs. Configure on that interface an IP address that is not used as a router ID by any other OSPF process.

Error Message    %OSPF-4-NULL_LINKAGE: Doubly linked list linkage is NULL 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPF-4-NULL_PREV_LINKAGE: Doubly linked list prev linkage is NULL 
[hex] 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPF-4-OSPF_MAX_LSA: Maximum number of non self-generated LSA has 
been exceeded "[chars]" - [dec] LSAs 

Explanation    The maximum number of non-self-generated LSAs has been exceeded.

Recommended Action    Check if some router in the network is generating a large number of LSAs as a result of misconfiguration.

Error Message    %OSPF-4-OSPF_MAX_LSA_THR: Threshold for maximum number of non 
self-generated LSA has been reached "[chars]" - [dec] LSAs 

Explanation    The threshold for the maximum number of non-self-generated LSA has been reached.

Recommended Action    Check if some router in the network is generating a large number of LSAs as a result of misconfiguration.

Error Message    %OSPF-4-RTRID_IN_USE: Router-ID [IP_address] is in use by ospf process 
[dec] 

Explanation    An attempt was made to assign a router ID that is in use by another process.

Recommended Action    Configure another router ID for one of the processes.

Error Message    %OSPF-4-UNREC_TIMER: Unrecognized timer [dec] in OSPF [chars] 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

OSPF-6

Error Message    %OSPF-6-BAD_LSA_COUNT: OSPF-%d Area %s: LSA ID %i, Type %d, Adv-rtr 
%i, LSA counter %s 

Explanation    An internal error was found and automatically corrected in an OSPF Link-State Advertisement (LSA). This error does not affect operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show tech-support ospf commands and your pertinent troubleshooting logs.

Error Message    %OSPF-6-PROC_REM_FROM_INT: OSPF process [dec] removed from interface 
[chars] 

Explanation    The OSPF process was removed from the interface due to IP VRF removal.

Recommended Action    No action is required.

Error Message    %OSPF-6-UNREC_VIRT_INT_TYPE: Unrecognized virtual interface [chars]. 
Treat it as loopback stub route 

Explanation    Because the virtual interface type was not recognized by OSPF, it will be treated as a loopback interface stub route.

Recommended Action    No action is required.

OSPFv3 Messages

This section contains Open Shortest Path First (OSPF) version 3 messages.

OSPFv3-3

Error Message    %OSPFv3-3-CFG_NBR_ALLOC_FAILED: Could not allocate or find the 
neighbor 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPFv3-3-INT_ATTACHED_MULTI_AREAS: Interface [chars] is attached to 
more than one area 

Explanation    The interface is attached on the interface list to an area other than the one that the interface links to.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPFv3-3-INT_INIT_FAILED: Init failed for interface [chars], [chars]. 

Explanation    The interface initialization failed. Possible reasons include:

- The area to which the interface is being attached is being deleted.
- It was not possible to create the link scope database.
- It was not possible to create a neighbor datablock for the local router.

Recommended Action    Remove the configuration command that covers the interface and then try it again. If this message recurs, copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the gathered information.

OSPFv3-4

Error Message    %OSPFv3-4-AREA_MISMATCH: Received packet with incorrect area 
from[ipv6_addr], [chars], area [IP_address], packet area [IP_address] 

Explanation    An OSPF packet was received with an area ID in its header that does not match the area of this interface.

Recommended Action    Check the OSPF configuration of the receiver and the sender for inconsistency.

Error Message    %OSPFv3-4-ASBR_WITHOUT_VALID_AREA: Router is currently an ASBR while 
having only one area which is a stub area 

Explanation    An ASBR must be attached to an area which can carry AS external or NSSA LSAs.

Recommended Action    Make the area to which the router is attached into an NSSA or regular area.

Error Message    %OSPFv3-4-CFG_NBR_INVAL_NBMA_OPT: Can not use configured neighbor: 
cost and database-filter options are allowed only for a point-to-multipoint 
network 

Explanation    The configured neighbor was found on an NBMA network and either the cost or database-filter option was configured. These options are only allowed on point-to-multipoint type networks.

Recommended Action    Check the configuration options for the neighbor command and correct the options or the network type for the neighbor's interface.

Error Message    %OSPFv3-4-CFG_NBR_INVAL_NET_TYPE: Can not use configured neighbor: 
neighbor command is allowed only on NBMA and point-to-multipoint networks 

Explanation    The configured neighbor was found on a network for which the network type was neither NBMA or point-to-multipoint.

Recommended Action    No action is required.

Error Message    %OSPFv3-4-CFG_NBR_INVAL_P2MP_OPT: Can not use configured neighbor: 
poll and priority options are allowed only for a NBMA network 

Explanation    The configured neighbor was found on a point-to-multipoint network and either the poll or priority option was configured. These options are only allowed on NBMA type networks.

Recommended Action    Check the configuration options for the neighbor command and correct the options or the network type for the neighbor's interface.

Error Message    %OSPFv3-4-CFG_NBR_NOT_NBMA_NET: Neighbor command allowed only on NBMA 
networks 

Explanation    Neighbor command allowed only on NBMA networks.

Recommended Action    Check the configuration options for the neighbor command and correct the options or the network type for the neighbor's interface.

Error Message    %OSPFv3-4-CFG_NBR_P2MP_NEEDS_COST: Can not use configured neighbor: 
cost or database-filter option is required for point-to-multipoint broadcast 
network 

Explanation    The configured neighbor was found on a point-to-multipoint broadcast network. Either the cost or database-filter option needs to be configured.

Recommended Action    Check the configuration options for the neighbor command and correct the options or the network type for the neighbor's interface.

Error Message    %OSPFv3-4-DBD_ALLOC_FAIL: Could not allocate DBD packet 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPFv3-4-DB_NOT_FOUND: Can't find LSA database type [hex], area [hex] 
, interface [hex] 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPFv3-4-INVALID_METRIC: OSPFv3-%d Area %s: Router %i originating 
invalid type 0x%x LSA, ID %u, Metric %d on Link ID %d Link Type %d 

Explanation    The specified router has originated a Link-State Advertisement (LSA) with an invalid metric. If this is a router LSA and the link metric is zero, routing loops and traffic loss could occur in the network.

Recommended Action    On the router that originated the reported LSA, configure a valid metric for the given LSA type and link type.

Error Message    %OSPFv3-4-INV_LSA_BLD_FLG: Invalid build flag [hex] for LSA 
[IP_address], type [hex] 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPFv3-4-NO_GLOBAL_ADDR: Could not select a global IPv6 address. 
Virtual links require at least one global IPv6 address. 

Explanation    A virtual link was configured. For the virtual link to function, a global IPv6 address must be available. However, no global IPv6 address could be found on the router.

Recommended Action    Configure a global IPv6 address on an interface on this router.

Error Message    %OSPFv3-4-NO_OUTPUTQ: Packet not written to the output queue 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPFv3-4-NULL_LINKAGE: Doubly linked list linkage is NULL 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPFv3-4-NULL_PREV_LINKAGE: Doubly linked list prev linkage is NULL 
[hex] 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPFv3-4-RTRID_IN_USE: Router-ID [IP_address] is in use by ospf 
process [dec] 

Explanation    An attempt was made to assign a router ID that is in use by another process.

Recommended Action    Configure another router ID for one of the processes.

Error Message    %OSPFv3-4-TIMER_ERROR: Error for timer [dec] in OSPF process [chars] 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %OSPFv3-4-TWO_INT_ON_LINK: Multiple interfaces ([chars]/[chars]) on a 
single link detected. This is not supported 

Explanation    OSPFv3 enabled on multiple interfaces that are on the same link is not supported.

Recommended Action    OSPFv3 should be disabled or made passive on all but one of the interfaces.

Error Message    %OSPFv3-4-UNREC_TIMER: Unrecognized timer [dec] in OSPF [chars] 

Explanation    An internal error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

OSPFv3-6

Error Message    %OSPFv3-6-UNREC_VIRT_INT_TYPE: Unrecognized virtual interface 
[chars]. Treat it as loopback stub route 

Explanation    Because the virtual interface type was not recognized by OSPFv3, it will be treated as a loopback interface stub route.

Recommended Action    No action is required.

OTNMGR Messages

Error Message    %OTNMGR-3-OTN_STATS_CREATE_IF_FAIL: stats for interface index [dec] 
could not be created with status [dec] 

Explanation    N/A

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PACC Messages

This section contains Cisco 7300 port adapter carrier card (PACC) messages.

PACC-3

Error Message    %PACC-3-RXPAKLEN: PA-CC FPGA detected an ingress packet length error 
on slot [dec] 

Explanation    The PA carrier card has detected a packet length error during reception of an ingress packet.This condition could be caused by one of the following:

- Faulty hardware (either the Cisco 7300 or the PA carrier card)
- A corrupted FPGA image
- A software problem (least likely).

Recommended Action    If this message occurs frequently, remove and reinsert the PA carrier card. If reseating the card does not fix the problem, a later Cisco IOS image may have an updated FPGA bundle that could solve the problem. If this message recurs, copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACC-3-TXPAKLEN: PA-CC FPGA detected an egress packet length error on 
slot [dec] 

Explanation    The PA carrier card has detected a packet length error during transmission of an egress packet. This condition could be caused by one of the following:

- Faulty hardware (either the Cisco 7300 or the PA carrier card)
- A corrupted FPGA image
- A software problem (least likely).

Recommended Action    If this message occurs frequently, remove and reinsert the PA carrier card. If reseating the card does not fix the problem, a later Cisco IOS image may have an updated FPGA bundle that could solve the problem. If this message recurs, copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PACKET Messages

This section contains packet messages.

Error Message    %PACKET-3-BLKDUMP: [chars] 

Explanation    This message is for reporting general messages in the memory management code.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACKET-3-CLNTDISCONN: Handling disconnect for client [dec] ([chars]) 

Explanation    The client ID was not found in the previous client list.

Recommended Action    Remove the client's information from the list of all connected clients. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACKET-3-CORRUPTPAKHDR: Corruption in packet header [hex], pid [dec], 
magic [hex], buffer [hex] caller_pc [hex] 

Explanation    The packet header has become corrupted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACKET-3-CORRUPTPAKPOOL: [chars] Pool [hex] corrupted, magic [hex]

Explanation    The packet pool has become corrupted and has failed a consistency check.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACKET-3-ERRORPUNT: Intransit flag not set in [dec] 

Explanation    A packet that is being redirected across processes does not have the Intransit flag set.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACKET-3-ERRPAKHDR: Not able to fix corruption in packet header [hex], 
pid = [dec]

Explanation    There has been a corruption in the packet header memory and it cannot be fixed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACKET-3-PACKETHDRDUMP: [chars] 

Explanation    This message is used to report general packet header messages.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACKET-3-PARTICLEPAKDUPFAIL: Particle packet duplication attempted on 
non-particle packet 

Explanation    Duplication of packet with particles routine is called without the packet containing particles.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACKET-3-RECOVERBLK: BLOCK [hex] IS SUCESSFULLY RECOVERED AFTER 
CORRUPTION 

Explanation    Corruption was detected in a memory block, and it was possible to recover the block successfully.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PACKET-3-REINITSHMEM: Restarting [chars] to reinitialize shared 
memory because of memory corruption 

Explanation    There has been a memory corruption.

Recommended Action    Restart the client to reinitialize shared memory. Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PAGP_DUAL_ACTIVE Messages

This section contains Port Aggregation Protocol (PAgP) messages.

PAGP_DUAL_ACTIVE-1

Error Message    %PAGP_DUAL_ACTIVE-1-RECOVERY: PAgP running on [chars] triggered 
dual-active recovery: active id [enet] received, expected [enet] 

Explanation    PAgP detected that the virtual switches were in a dual-active mode on the specified interface. PAgP caused a switch to go into recovery mode.

Recommended Action    No action is required.

PAGP_DUAL_ACTIVE-3

Error Message    %PAGP_DUAL_ACTIVE-3-ADD_TLV_FAIL: Too few bytes for [chars] TLV in 
PAgP (reqd. [dec], got [dec]) on port [chars] 

Explanation    The dual-active type-length-value (TLV) could not be added to the PAgP packet due to too few bytes in the packet. PAgP dual-active detection may be disabled as a result.

Recommended Action    Enter these commands:

show switch virtual dual-active summary
show switch virtual dual-active pagp

Retrieve the PAgP packet contents by entering these commands:

debug condition interface intfc
debug pagp packet

Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PAGP_DUAL_ACTIVE-3-OBJECT_CREATE_FAILED: Unable to create "[chars]" 

Explanation    The specified managed object could not be created.

Recommended Action    No action is required.

Error Message    %PAGP_DUAL_ACTIVE-3-PROC_CREATE_FAILED: Unable to create process 
"[chars]" 

Explanation    The specified process could not be created.

Recommended Action    No action is required.

Error Message    %PAGP_DUAL_ACTIVE-3-RECOVERY_TRIGGER: PAgP running on [chars] 
informing virtual switches of dual-active: new active id [enet], old id [enet] 

Explanation    PAgP received a new active ID on the specified interface, indicating that the virtual switches are in a dual-active mode. When PAgP notifies the virtual switches, one switch will enter recovery mode.

Recommended Action    No action is required.

Error Message    %PAGP_DUAL_ACTIVE-3-REGISTRY_ADD_ERR: Failure in adding to [chars] 
registry 

Explanation    A function could not be added to the registry.

Recommended Action    No action is required.

PAGP_DUAL_ACTIVE-4

Error Message    %PAGP_DUAL_ACTIVE-4-NO_CHNL_GROUP: Port [chars] channel group not 
present while [chars] 

Explanation    Although the channel group was expected to be present in a link, it could not be extracted. This error may affect functionality, depending on where it occurred. This message indicates a software bug, and should not be seen under normal operation

Recommended Action    Enter these commands:

show switch virtual dual-active summary
show switch virtual dual-active pagp

Retrieve the PAgP packet contents by entering these commands:

debug condition interface intfc
debug pagp packet

Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PAGP_SWITCH_ISSU Messages

This section contains Port Aggregation Protocol (PAgP) switch in-service software upgrade (ISSU) messages.

PAGP_SWITCH_ISSU-3

Error Message    %PAGP_SWITCH_ISSU-3-BUFFER: PAGP SWITCH ISSU client failed to get 
buffer for message, error %d 

Explanation    The port aggregation protocol (PAgP) switch ISSU client was unable to get buffer space for building a negotiation message. As a result, it cannot send the negotiation message to the standby unit and the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %PAGP_SWITCH_ISSU-3-CAPABILITY: PAGP SWITCH ISSU client %s 

Explanation    During capability negotiation, the PAGP switch ISSU client detected an error that will result in a mismatch in the client capability between the active and standby unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %PAGP_SWITCH_ISSU-3-INIT: PAGP SWITCH ISSU client initialization 
failed at %s, error %s 

Explanation    The PAGP switch ISSU client could not be initialized. This condition will cause catastrophic failure when an ISSU upgrade or downgrade is performed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PAGP_SWITCH_ISSU-3-MSG_NOT_OK: PAGP SWITCH ISSU client message %d is 
not compatible 

Explanation    The PAGP switch ISSU client received an incompatible message from the peer unit. The message cannot be processed by this unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %PAGP_SWITCH_ISSU-3-MSG_SIZE: PAGP SWITCH ISSU client failed to get 
the message size for message %d 

Explanation    The PAGP switch ISSU client was unable to calculate the message size for the message specified. The client will be unable to send the message to the standby unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %PAGP_SWITCH_ISSU-3-POLICY: PAGP SWITCH ISSU client message type %d is 
%s 

Explanation    The PAGP switch ISSU client received a message type that it does not support. A policy is applied to make the session compatible.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show issu session commands and your pertinent troubleshooting logs.

Error Message    %PAGP_SWITCH_ISSU-3-SEND_FAILED: PAGP SWITCH ISSU client failed to 
send a negotiation message, error %d 

Explanation    The PAGP switch ISSU client could not send a session negotiation message to the peer. As a result, the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %PAGP_SWITCH_ISSU-3-SESSION: PAGP_SWITCH ISSU client %s 

Explanation    The PAGP switch ISSU client detected an error during a session negotiation with the peer unit. As a result, the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %PAGP_SWITCH_ISSU-3-SESSION_UNREGISTRY: PAGP SWITCH ISSU client failed 
to unregister session information. Error: %d (%s) 

Explanation    The PAGP switch ISSU client was unable to unregister session information.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %PAGP_SWITCH_ISSU-3-TRANSFORM: PAGP SWITCH ISSU client %s transform 
failed, error %s 

Explanation    The PAGP switch ISSU client could not transform the message. If the transmit transformation failed, the checkpoint message cannot be sent to the standby unit. If the receive transformation failed, the checkpoint message cannot be applied on the standby unit. In either case, the PAGP_SWITCH state will not be identical with the active unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

PARSER Messages

This section contains parser messages.

PARSER-3

Error Message    %PARSER-3-BADUNLOCKREQ: Unlock requested by process '[dec]'. You are 
not the lock owner 

Explanation    A configuration unlock has been requested by an alien.

Recommended Action    Check the code flow for an unwanted configuration unlock request.

Error Message    %PARSER-3-CFGLOG_CLI_INITFAILED: Initialization of the Config Log CLI 
failed. 

Explanation    Initialization of the configuration log CLI failed. Configuration logging CLI commands may not be accessible. The configuration logger may not be accessible by using Cisco IOS software CLI commands.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSER-3-CFGLOG_EMPTYCMD: User:[chars] 

Explanation    The user specified entered an empty command for which a log attempt was made. Normally, empty commands will not be logged.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSER-3-CFGLOG_INCONSISTENT: User:[chars] command:[chars] 

Explanation    When logging a command entered by CLI, the configuration logger detected an inconsistency in the log. This inconsistency may result in a failure to log the command.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSER-3-CFGLOG_INITFAILED: Initialization of the Config Log 
subsystem failed. 

Explanation    During initialization of the configuration logger subsystem, one or more queues or data structures that are essential to the configuration logger could not be set up. As a result, the configuration logger will not be available for use.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Execute a show version command. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSER-3-CFGLOG_NOMEM: User:[chars] [chars] 

Explanation    The command that was entered could not be logged because of a lack of memory. The configuration logger will free old entries one by one until the system logger (syslog) has enough memory to log the command so that an NMS can receive notification of it.

Recommended Action    Attempt to free up memory on the router by stopping nonessential processes or unused features that may be running. Once sufficient memory is available, this message no longer appears.

Error Message    %PARSER-3-CFGLOG_NOUSER: Command:[chars] 

Explanation    The user could not be determined while this command was being logged. The command could not be saved in the configuration log.

Recommended Action    Copy the error message exactly as it appears. Enter the show version command, and copy the displayed information. Determine (if possible) which users are currently logged in to the router, and who was copying configuration files or executing commands in global configuration mode (or via SNMP or HTTP). If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSER-3-CFGLOG_PERSIST_APPLY_CMD_FAILED: Configuration logger 
persistency: Applying config command '[chars]' failed. result '[dec]'. 

Explanation    When applying the command to the running configuration, the parser returned an error.

Recommended Action    Verify that no other process locks the configuration mode during this time. The parser could be locked by the HA or SNMP or by some other process.

Error Message    %PARSER-3-CFGLOG_PERSIST_DB_OPEN_FAILED: Configuration logger 
persistency: opening persist db failed. File '[chars]'. 

Explanation    The file open for writing or reading persisted commands has failed.

Recommended Action    Check for the file system availability. The file system might have been corrupted. Try formatting the file system.

Error Message    %PARSER-3-CFGLOG_PERSIST_FILESYS_FULL: Configuration logger 
persistency: Add command to persistent db failed. File system '[chars]' full. 

Explanation    When logging a CLI command to the configuration logger persistent database, the configuration logger persistency detected zero bytes free in the file system.

Recommended Action    Check the space available in the file system. Enter the dir filesystemname: command to display the free bytes. Clear some space for the configuration logger persistency feature to continue to store the config commands logged in the persistent database.

Error Message    %PARSER-3-CFGLOG_PURGEFAILED: Purge config log failed. 

Explanation    An attempt to purge some of the configuration log entries failed.

Recommended Action    Copy the error message exactly as it appears. Execute a show version command, and copy the displayed information. Contact your technical support representative with this information.

Error Message    %PARSER-3-CFGLOG_RESIZE_FAILED: Could not resize the config logger to 
new size:[dec] 

Explanation    Due to an internal error, a request to resize the configuration log was not carried out. Besides a failure to resize, there should be no change in the behavior of the configuration logger.

Recommended Action    Copy the error message exactly as it appears. Enter the show version command, and copy the displayed information. Determine (if possible) which users are currently logged in to the router, and who was copying configuration files or executing commands in global configuration mode (or via SNMP or HTTP). If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSER-3-CFGLOG_SESSIONERR: Could not delete config log session:[dec] 
for user:[chars]. 

Explanation    When a user logged out, the configuration logger was unable to clean up information about the user's login session. The result might be a memory leak or an inability to add new commands to the configuration log.

Recommended Action    Copy the error message exactly as it appears. Enter the show version command, and copy the displayed information. Determine (if possible) which users are currently logged in to the router, and who was copying configuration files or executing commands in global configuration mode (or via SNMP or HTTP). If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSER-3-CONFIGNOTLOCKED: Unlock requested by process '[dec]'. 
Configuration not locked. 

Explanation    A configuration unlock was requested on a free lock.

Recommended Action    Check the code flow for an excess configuration unlock request.

PARSER-4

Error Message    %PARSER-4-INVLDSYNTX: Syntax clean up called while not syntax 
checking. FuncPtr / Context [chars] 

Explanation    Functions were mistakenly called. There may be more than those listed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PARSER-5

Error Message    %PARSER-5-CFGLOG_LOGGEDCMD: User:[chars] logged command:[chars] 

Explanation    The configuration logger, which logs every CLI command, has an option to log messages to system logging (syslog). If this option is enabled, this message will be displayed every time a CLI command is processed. This message does not denote any error condition and is a part of the normal operation of the parser and configuration logger.

Recommended Action    If you prefer not to see this syslog message, enter the no cfglog send to syslog command.

Error Message    %PARSER-5-CFGLOG_PERSIST_APPLY_ON_RELOAD: Apply persisted config cmds 
on reload switched off 

Explanation    The switch that controls the persisted commands applied during reload is set to off.

Recommended Action    From the ROMMON prompt, verify the value of the ROMMON logpersistreload variable. This variable might have been intentionally set to off.

PARSER-6

Error Message    %PARSER-6-CONFIGLOCKCLEARED: Configuration lock cleared by user 
'[chars]' process '[dec]' from terminal '[dec]' 

Explanation    The configuration lock was cleared using the clear configuration lock command.

Recommended Action    This is a notification message only. No action is required.

Error Message    %PARSER-6-CONFIGLOCKNOTSUPPORTED: Configuration lock not supported for 
this transport '[chars]' 

Explanation    The configuration lock was enabled from a transport other than Telnet or SSH.

Recommended Action    This is a notification message only. No action is required.

Error Message    %PARSER-6-EXPOSEDLOCKACQUIRED: Exclusive configuration lock acquired 
by user '[chars]' from terminal '[dec]' 

Explanation    An exclusive configuration lock was acquired by the user.

Recommended Action    This is a notification message only. No action is required.

Error Message    %PARSER-6-EXPOSEDLOCKRELEASED: Exclusive configuration lock released 
from terminal '[dec]' 

Explanation    An exclusive configuration lock was released by the user.

Recommended Action    This is a notification message only. No action is required.

Error Message    %PARSER-6-LI_VIEW_INIT: LI-View initialised. 

Explanation    A lawful intercept (LI) view was successfully initialized.

Recommended Action    No action is required.

Error Message    %PARSER-6-SUPER_VIEW_CREATED: super view '%s' successfully created. 

Explanation    A super view was successfully created and the system has entered the view configuration mode.

Recommended Action    No action is required.

Error Message    %PARSER-6-SUPER_VIEW_DELETED: super view '%s' successfully deleted. 

Explanation    A super view was successfully deleted.

Recommended Action    No action is required.

Error Message    %PARSER-6-SUPER_VIEW_EDIT_ADD: view %s added to superview %s. 

Explanation    A view was successfully added to the super view. All view related configuration can now be accessed from the super view.

Recommended Action    No action is required.

Error Message    %PARSER-6-SUPER_VIEW_EDIT_REMOVE: view %s removed from superview %s. 

Explanation    A view was successfully removed from the super view.

Recommended Action    No action is required.

Error Message    %PARSER-6-VIEW_CREATED: view '%s' successfully created. 

Explanation    A view was successfully created and the system has entered the view configuration mode.

Recommended Action    No action is required.

Error Message    %PARSER-6-VIEW_DELETED: view '%s' successfully deleted. 

Explanation    The required view was successfully deleted.

Recommended Action    No action is required.

Error Message    %PARSER-6-VIEW_SWITCH: successfully set to view '%s'. 

Explanation    The view was successfully selected.

Recommended Action    No action is required.

PARSE_RC Messages

This section contains PARSE_RC-related error messages.

PARSE_RC-3

Error Message    %PARSE_RC-3-PRC_INTERRUPT: [chars] 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSE_RC-3-PRC_INVALID_BLOCK_PTR: 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSE_RC-3-PRC_INVALID_CSB: 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSE_RC-3-PRC_OUT_OF_RANGE_ENUM: [chars] had value [int] 

Explanation    An out-of-range parameter was passed to an internal API.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PARSE_RC-3-PRC_UNRECOGNIZED_ERROR: error value `[dec]' is not 
currently mapped 

Explanation    An unrecognized error was caught and remapped.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PARSE_RC-4

Error Message    %PARSE_RC-4-PRC_NON_COMPLIANCE: `[chars]' 

Explanation    An internal software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PARSE_RC-6

Error Message    %PARSE_RC-6-PRC_DISABLE: Parser PRC Feature Disabled 

Explanation    The parser return code (PRC) feature is disabled.

Recommended Action    No action is required.

Error Message    %PARSE_RC-6-PRC_ENABLE: Parser PRC Feature Enabled. PRC logs are 
displayed for configration commands alone 

Explanation    The parser return code (PRC) feature is enabled. PRC logs are displayed for configuration commands alone.

Recommended Action    No action is required.

PBI_OPEN Messages

This section contains programmable binary file data processing (PBI_OPEN) messages.

PBI_OPEN-4

Error Message    %PBI_OPEN-4-ERROR_ALLOC: %Error: Can't allocate [dec] bytes for pbi 
data 

Explanation    The system is unable to allocate required memory to access the file.

Recommended Action    Check the memory usage of the system and retry the operation.

Error Message    %PBI_OPEN-4-ERROR_OPEN: %Error: Can't open [chars] 

Explanation    The system is unable to open the file specified.

Recommended Action    Ensure that the filename is correct. Enter the dir command to verify the file name.

Error Message    %PBI_OPEN-4-ERROR_READ: %Error: pbi file [chars] read failed 

Explanation    An unknown error has occurred while the system was copying the PBI program file to a local buffer.

Recommended Action    The file name is specified in the message by [chars]. Enter the del filename command to remove the file. Use the copy command to recopy the file from a known good source to its desired destination filename. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PBI_OPEN-4-ERROR_SIZE: %Error: Bad file size [chars] 

Explanation    The file is too small or too large for a PBI program file.

Recommended Action    Enter the dir command and verify the size of the file. Retry the operation.

PBR Messages

This section contains Policy-Based Routing (PBR) messages.

PBR-2

Error Message    %PBR-2-NO_RMAP: Cannot create PBR data structures for route-map 
[chars] 

Explanation    The PBR manager could not allocate the data structures needed to describe a route map being used for policy routing. This condition is probably caused by lack of available memory.

Recommended Action    Use a less complicated configuration that requires less memory.

PBR-3

Error Message    %PBR-3-INSTALL_FAIL: Policy route-map [chars] not installed in 
hardware 

Explanation    The PBR manager was unable to install the complete route map in the hardware, so it will have to be applied in software. This requires the packets to be forwarded by the CPU.

Recommended Action    Reconfigure the route map to use a simpler configuration. Use the same route map on multiple interfaces, if possible.

Error Message    %PBR-3-MERGE_FAIL: [chars] ACL merge error [dec] on route-map [chars] 

Explanation    The PBR manager could not complete the merge of the configured route map into a form suitable for loading into the hardware. The most likely cause is specifying an ACL that is too large or too complex for the system to handle.

Recommended Action    Try specifying a smaller and less complicated configuration.

Error Message    %PBR-3-NO_LABEL: Cannot allocate label for route-map [chars] 

Explanation    The PBR manager could not allocate a label for this route map. This means that the hardware cannot be programmed to implement policy routing. There is a limit of 247 labels for policy routing

Recommended Action    Use a less complicated configuration that allows label sharing. Use the same route maps on multiple interfaces, if possible.

Error Message    %PBR-3-UNSUPPORTED_RMAP: Route-map [chars] not supported for 
Policy-Based Routing 

Explanation    The route map attached to an interface for policy routing contains an action that is not supported on this platform. This is a hardware limitation.

Recommended Action    Reconfigure the route map. Use only permit entries and set ip next-hop actions in the route map.

PBR-4

Error Message    %PBR-4-CPU_SUPPORTED_ACTION: Set action in sequence [dec] of route-map 
[chars] supported by forwarding to CPU 

Explanation    The route map attached to an interface for policy routing contains an action that is not supported in hardware, such as a set interface, set ip default next-hop, set default interface, or set ip df action. Because the action is not supported in hardware, the packets must be forwarded by the CPU.

Recommended Action    Reconfigure the route map. Use only set ip next-hop in the route map, if possible.

Error Message    %PBR-4-RETRY_INSTALL: Route-map [chars] installed in hardware upon 
retry 

Explanation    The PBR manager was able to fit the complete configuration into the hardware. One or more route maps had previously not been loaded because of lack of space.

Recommended Action    No action is required.

PCIELIB Messages

This section contains The PCI library messages.

PCIELIB-1

Error Message    %PCIELIB-1-NULL_RC: The pointer to root complex [[dec]] is NULL. 

Explanation    The pointer to the specified root complex is NULL.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

PCIELIB-2

Error Message    %PCIELIB-2-INSERT_FAILURE: Failed to insert [hex] into [chars] list. 

Explanation    Failed to insert item into the specified list.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PCIELIB-2-MMAP_FAILURE: Failed to perform mmap for [chars], errno = 
[chars]. 

Explanation    Failed to perform mmap for the specified memory

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PCIELIB-2-NO_JID: Could not get my job id. pid [dec] 

Explanation    Could not get my job id

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PCIELIB-2-PCIELIB_INIT: Could not initialize PCIE library for process 
[dec] 

Explanation    Could not initialize PCIE library.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PCIELIB-2-REMOVE_FAILURE: Failed to remove [hex] from [chars] list. 

Explanation    Failed to remove item from the specified list

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PCIELIB-3-REUSE_LAWBAR: LAWBAR #[dec] is used. orig value = [hex]. 

Explanation    The specified LAWBAR register was used for other purpose.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

PCIELIB-3

Error Message    %PCIELIB-3-SHM_OPEN_FAIL: Failed to open shm [chars] errno = [chars]. 

Explanation    Failed to open the specified shared memory.

Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

PCMCIAFS Messages

This section contains PCMCIA disk messages.

PCMCIAFS-3

Error Message    %PCMCIAFS-3-RESETERR: PCMCIA disk [dec] [chars] 

Explanation    A PCMCIA disk could not be reset while the system was being initialized or reloaded. This condition will cause a transient disk error or disk timeout error when the ROMMON initialization code tries to read the DIB. This is a transient error and the system will be able to access the disk and continue normal operation.

Recommended Action    This is an informational message only. No action is required.

PCMCIAFS-4

Error Message    %PCMCIAFS-4-DFS_FSCK_ERR: Error while running fsck on the file 
[chars]. 

Explanation    The fsck process was running in a loop while walking through the cluster chain of a file and has aborted.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PCMCIAFS-5

Error Message    %PCMCIAFS-5-DFS_CLOSE_ERR: Error during close of the file [chars]. 
[chars] 

Explanation    An error occurred during a file close operation.

Recommended Action    Enter the fsck filesystem prefix: command to check and attempt to repair the disk. If this does not fix the problem, format the disk.

PF_ASIC Messages

This section contains protocol filtering messages.

PF_ASIC-3

Error Message    %PF_ASIC-3-ASIC_DUMP: [[dec]:[hex]] [chars] = [hex] 

Explanation    This message includes relevant ASIC counters that might help to diagnose the problem with the switching bus.

Recommended Action    Copy this message and the SWITCHING_BUS_IDLE message exactly as they appear on the console or in the system log. Contact your Cisco technical support representative with the output. Include this output along with SWITCHING_BUS_IDLE error message.

PF-ETHERCHANNEL Messages

This section contains Policy Feature Card Etherchannel messages.

Error Message    %PF_ETHERCHANNEL-3-MLACP_EXTENDED_MISMATCH: An inconstistency was 
detected between the operational and the configured mlacp-extended mode. 
Reloading. ([chars]) 

Explanation    This error message is printed if there is an inconsistency between the persistent storage stored mode and the configuration mode. It will be display on the SP on boot-up.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PF_ETHERCHANNEL-3-MLACP_EXTENDED_MISMATCH: An inconstistency was 
detected between the operational and the configured mlacp-extended mode. 
Reloading. ([chars])

Explanation    Use of Module [dec] prevents this system from being able to operate at full NEBS compliance levels.

Recommended Action    For further information, please refer to Cisco.com technical documentation for this module.

PFINIT Messages

This section contains platform initialization (PFINIT) messages.

PFINIT-1

Error Message    %PFINIT-1-CONFIG_SYNC_FAIL: Sync'ing the [chars] configuration to the 
standby Router FAILED, the file may be already locked by a command like: show 
config. 

Explanation    The active router could not synchronize its configuration with the redundant router. This condition might be a transient one that was caused by the configuration file being temporarily used by another process.

Recommended Action    Retry the synchronization operation.

Error Message    %PFINIT-1-CONFIG_SYNC_FAIL_RETRY: Sync'ing the [chars] configuration 
to the standby Router FAILED, the file may be already locked by a command like: 
show config. Will attempt to sync [dec] more time[chars] 

Explanation    The active router could not synchronize its configuration with the redundant router. This condition might be a transient one that was caused by the configuration file being temporarily used by another process.

Recommended Action    The synchronization operation will be retried the specified number of times.

Error Message    %PFINIT-1-CONFIG_SYNC_FAIL_SECONDARY_SYNC_RETRY: Sync'ing the [chars] 
configuration to the standby Router FAILED with error: [chars] ([dec]).Will 
attempt to sync [dec] more time[chars] 

Explanation    The active router could not synchronize its configuration with the redundant router. This condition might be a transient one that was caused by the configuration file being temporarily used by another process.

Recommended Action    Retry the synchronization operation.

Error Message    %PFINIT-1-CONFIG_SYNC_SIZE_NULL: Active config file is empty. No sync 
of the [chars] configuration file required. 

Explanation    The configuration of the active switch was not synchronized with the standby switch because the configuration file of the active switch is empty. This condition might have been the result of the user entering a write erase command on the active router prior to synchronization between the active and standby switches.

Recommended Action    If the empty configuration file was the result of user-entered CLI, no action is required. If this was an unexpected condition, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PFINIT-2

Error Message    %PFINIT-2-IPCSEAT: Unable to add/remove IPC seats for %s 

Explanation    The platform initialization subsystem could not add or remove interprocess communication (IPC) elements (seats).

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PFINIT- 4

Error Message    %PFINIT-4-IPC_ICC_INIT_FAIL: Failed to [chars] 

Explanation    The PF subsystem failed to initialize some IPC/ICC information.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

PFINIT-5

Error Message    %PFINIT-5-CONFIG_SYNC_NOT_SUPPORTED: Sync'ing the [chars] 
configuration to the standby Router is not supported.  

Explanation    The configuration has not been successfully synchronized with the standby router. [chars] is the configuration name.

Recommended Action    No action is required.

PFINIT-6

Error Message    %PFINIT-6-ACTIVE_NON_VS: Active supervisor is in standalone mode, but 
SWITCH_NUMBER rommon variable set on the standby or standby having vsl 
config.Setting SWITCH_NUMBER variable in rommon to 0 and resetting the standby. 

Explanation    The active supervisor is up in standalone mode while standby'srommon has SWITCH_NUMBER set. Clearing SWITCH_NUMBER rommon variable and resetting the standby

Recommended Action    This is an informational message. No action is required.

PF_ISSU Messages

This section contains high availability platform in-service software upgrade (ISSU) infrastructure messages.

PF_ISSU-3

Error Message    %PF_ISSU-3-ISSU_NEGO_LC_RESET: ISSU negotiation failed between 
endpoint %d and line card %d, for ISSU client %d 

Explanation    ISSU negotiation failed between an endpoint and a line card. The line card must be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show issu sessions commands and your pertinent troubleshooting logs.

PF_OBFL Messages

This section contains platform on-board failure logging (OBFL) messages.

PF_OBFL-5

Error Message    %PF_OBFL-5-FEATURE: Platform OBFL [chars] feature initialization fails 
in slot [dec]. 

Explanation    The PF subsystem could not initialize the on-board failure logging (OBFL) feature specified by [chars].

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PF_OBFL-5-STORAGE: Platform OBFL storage ([chars]) initialization 
fails in slot [dec]. 

Explanation    The PF subsystem could not initialize on-board failure logging (OBFL) storage flash.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PF_PRST_VBL Messages

This section contains platform persistent variable messages.

PF_PRST_VBL-3

Error Message    %PF_PRST_VBL-3-MEDIA: PF persistent variable media error: %s 

Explanation    A media error was detected with the persistent variable PF interface.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PFREDUN Messages

This section contains Policy Feature Card Redundancy (PFREDUN) messages.

PFREDUN-1

Error Message    %PFREDUN-1-VTP_CONFIG_DISLOCATE: VTP config file must be in default 
location for standby supervisor to come online 

Explanation    The redundant supervisor engine failed to come online because the VTP configuration file is not in the default location.

Recommended Action    Reset the redundant supervisor engine, and then configure the VTP configuration file so that it is in the default location.

PFREDUN-3

Error Message    %PFREDUN-3-ACTIVE_FORCED_TO_RELOAD: Active not able to operate 
properly. Standby is ready to take over and forced active to reload. 

Explanation    The active supervisor engine is not operating properly. It is failing to respond. The standby supervisor engine is ready to take over and forces the active supervisor engine to reload.

Recommended Action    If the active does not reload successfully, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PFREDUN-3-CCMODE_MISMATCH: Standby Supervisor cannot support 
Configured Card Mode [chars]([hex]) due to [chars](enf mask [hex], cap mask [hex], 
msg ver [hex])! 

Explanation    The active supervisor engine is in user-configured mode (for example, DFC-only mode). The active supervisor engine attempts to bring the standby supervisor engine on line, but incompatible software on the standby cannot support this mode The active keeps the standby in ROMMON mode.

Recommended Action    Remove the user-configured mode on the active supervisor engine so that the active can bring the standby on line.

Error Message    %PFREDUN-3-STANDBY_OUT_OF_SYNC: Active and Standby are out of sync. 

Explanation    The active supervisor engine and standby supervisor engine are out of synchronization. This condition may be due to communication failure, configuration synchronization failure, or another cause.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PFREDUN-3-SUP: [chars] 

Explanation    The supervisor engine failed to boot because it detected that the system might contain an invalid combination of supervisor engines.

Recommended Action    Examine all modules in the system, and look for an invalid combination of supervisor engines.

PFREDUN-4

Error Message    %PFREDUN-4-AUTOBOOT: [chars] 

Explanation    The RP experienced a hardware failure or another type of failure. When the redundant system initializes, the redundant supervisor will wait for the RP to initialize. Because the RP cannot initialize due to the failure, the redundant supervisor engine might never initialize. The default wait time for the RP to initialize (three minutes) has now expired, and the autoboot feature for the supervisor engine has been disabled.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PFREDUN-4-BOOTSTRING_INVALID: The bootfile [chars] is not present in 
standby

Explanation    The bootfile that is configured is not present on the redundant supervisor engine. If the redundant supervisor engine resets, it will not come up because it will not find the image specified in the bootstring.

Recommended Action    No action is required.

Error Message    %PFREDUN-4-EARL_MISMATCH_4SUP: In-Chassis Standby being disabled 
([chars]) 

Explanation    This message indicates that there is an Earl mode mismatch between the In-Chassis Active and the In-Chassis Standby and hence In-Chassis Standby is being disabled.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PFREDUN-4-INCOMPATIBLE: Defaulting to RPR mode (%s) 

Explanation    A runtime incompatibility exists between image versions running on the active and standby supervisors. The redundancy mode will default to route processor redundancy (RPR).

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PFREDUN-4-PFC_MISMATCH: My PFC [chars] and Other's PCF [chars] 
mismatch

Explanation    The active supervisor engine and the redundant supervisor engine have different versions of the PFC daughter card.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PFREDUN-4-PFC_MISMATCH_4SUP: In-Chassis Active PFC is [chars] 
In-Chassis Standby PFC is [chars] 

Explanation    This message indicates that the In-Chassis Active and the In-Chassis Standby have different versions of the PFC.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PFREDUN-4-PHYSMEM_MISMATCH: Asymmetrical redundant configuration: 
Active [chars] has ([int]/[int]K) memory, Standby has ([int]/[int]K). 

Explanation    To support the high availability feature, we recommend that your redundant supervisor engines have symmetrical memory configurations.

Recommended Action    Upgrade the memory on the supervisor engine with less memory to match the amount of memory on the other supervisor engine.

Error Message    %PFREDUN-4-SUP_FORCE_TO_ROMMON: Supervisor forced to rommon with 
reason: [chars] 

Explanation    An application forced the supervisor engine to stay in ROMMON mode with the reason given.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PFREDUN-4-SUP_OS: The peer supervisor is running a different 
operating system. 

Explanation    The active supervisor engine is in user-configured mode (for example, DFC-only mode). The active supervisor engine attempts to bring the standby supervisor engine on line, but incompatible software on the standby supervisor engine cannot support this mode. The active supervisor engine keeps the standby supervisor engine in ROMMON mode.

Recommended Action    Remove the user-configured mode on the active supervisor engine so that the active supervisor engine can bring the standby supervisor engine on line, or insert a supervisor engine that runs the same operating system as that of the peer supervisor engine.

Error Message    %PFREDUN-4-VERSION_MISMATCH: Defaulting to RPR mode ([chars]) 

Explanation    There is a mismatch of image versions running on the active supervisor engine and on the redundant supervisor engine.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PFREDUN-6

Error Message    %PFREDUN-6-Z_COOKIE: [chars] 

Explanation    Informational messages regarding the presence of z-switchover cookie

Recommended Action    No action is required.

PFREDUN-7

Error Message    %PFREDUN-7-KPA_WARN: RF KPA messages have not been heard for [dec] 
seconds 

Explanation    The RF KPA messages have not been sent from the peer for the specified numbers of seconds. This message is printed after every third KPA timer expiry.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PFREDUN_SP Messages

This section contains Policy Feature Card Redundancy (PFREDUN) switch processor (SP) messages.

PFREDUN_SP-3

Error Message    %PFREDUN_SP-3-DIVC_MODE_CHANGE: Redundancy mode changed to RPR 

Explanation    The redundancy mode has changed from stateful switchover (SSO) to route processor redundancy (RPR) because one or more base ISSU clients have failed to successfully negotiate an ISSU session.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PFREDUN_SP-3-DIVC_MODE_CHANGE_RESET: Redundancy mode changed to RPR, 
standby supervisor being reset 

Explanation    The redundancy mode has changed from SSO to RPR because one or more base ISSU clients have failed to successfully negotiate an ISSU session. The standby supervisor is being reset and will come up in RPR mode.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PFREDUN_SP-3-STANDBY_NEGO_FAILED: Session not negotiated, resetting 
the standby sup 

Explanation    Both the active and standby supervisors are ISSU capable but the standby failed to negotiate its platform redundancy ISSU session. The standby supervisor must be reset.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PHY Messages

This section contains physical layer messages.

PHY-4

Error Message    %PHY-4-CHECK_SUM_FAILED: SFP EEPROM data check sum failed for SFP 
interface [chars] 

Explanation    The SFP was identified as a Cisco SFP, but the system was unable to read vendor data information to verify its correctness.

Recommended Action    Remove and reinsert the SFP. If it fails again in the same way, the SFP may be defective.

Error Message    %PHY-4-EXCESSIVE_ERRORS: Excessive FCS, data, or idle word errors 
found on interface [chars] 

Explanation    The system has detected excessive FCS, data word, or idle word errors on the specified interface.

Recommended Action    Enter the show interface command on the specified interface and check for CRC and other input errors. If errors are excessive, enter the shut command followed by the no shut command to reset the interface.

PIM Messages

This section contains Protocol Independent Multicast (PIM) messages.

PIM-1

Error Message    %PIM-1-INVALID_RP_REG: Received Register from router %i for group %i, 
%i not willing to be RP 

Explanation    A PIM router received a register message from another PIM router that thinks it is the rendezvous point. If the router is not configured for another rendezvous point, it will not accept the register message.

Recommended Action    Configure all leaf routers (first-hop routers to multicast sources) with the IP address of the valid rendezvous point.

Error Message    %PIM-1-SR_INTERVAL_SETTING_ERR: Incompatible SR interval from %i on %s 
(%d != %d) 

Explanation    A state-refresh capable PIM neighbor on this interface has a different setting for the state-refresh origination interval.

Recommended Action    Configure all PIM routers connected to this LAN to use the same state-refresh origination interval for their interfaces on the LAN.

PIM-3

Error Message    %PIM-3-MVRF_NULL_PRM: Null parameter specified for MVRF lookup. 

Explanation    A function to perform a Multicast Virtual Route Forwarding (MVRF) lookup by name detected a NULL input parameter. The intended action cannot proceed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PIM-3-RPDF_NULL_PRM: Null parameter specified for Bidir RP DF 
creation. 

Explanation    A function to create a bidirectional route processor (RP) designated forwarder (DF) entry detected a NULL input parameter. The RP DF entry cannot be created.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PIM-3-UPD_RPR_NULL_PRM: Null parameter specified for Bidir RP route 
update. 

Explanation    A function to perform an update of the bidirectional RP route information detected a NULL input parameter. The update cannot proceed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PIM-4

Error Message    %PIM-4-DEPRECATED_HELLO_TLV: Deprecated PIM Hello Option TLV %d (%s) 
from %i (%s) 

Explanation    A PIM neighbor is running old software that uses deprecated Hello Option TLVs. Unless the router is upgraded, DR priority and bidirectional groups may not function properly.

Recommended Action    Upgrade the routers.

Error Message    %PIM-4-INVALID_SRC_REG: Received Register from %i for (%i, %i), not 
willing to be RP 

Explanation    A PIM router configured as a rendezvous point received a register message from another PIM router, but the source of the multicast data is disallowed in this RP.

Recommended Action    No action is required.

PIM-5

Error Message    %PIM-5-DRCHG: DR change from neighbor [IP_address] to [IP_address] on 
interface [chars] (vrf [chars]) 

Explanation    A PIM neighbor is the new DR on an interface.

Recommended Action    This is an informational message only. No action is required.

Error Message    %PIM-5-NBRCHG: neighbor [IP_address] [chars] on interface [chars] (vrf 
[chars]) [chars] 

Explanation    A PIM neighbor has gone up or down on the specified interface.

Recommended Action    This is an informational message only. No action is required.

Error Message    %PIM-5-PROXY: Deny proxy for ([IP_address], [IP_address]) from 
neighbor [IP_address] 

Explanation    A PIM proxy from the specified neighbor was denied.

Recommended Action    No action is required.

PIM-6

Error Message    %PIM-6-INVALID_RP_JOIN: Received (*, %i) Join from %i for invalid RP %i 

Explanation    A downstream PIM router sent a join message for the shared tree, which this router does not want to accept. This behavior indicates that this router will allow only downstream routers join to a specific rendezvous point.

Recommended Action    Configure all downstream leaf routers to join to the RP that is allowed by upstream routers toward the validated rendezvous point.

Error Message    %PIM-6-REG_ENCAP_INVALID: Bad register from %i for (%i, %i); 
additional info = %x %x %x %x %x %x %x %x 

Explanation    A PIM router configured as a rendezvous point or with network address translation (NAT) received a PIM register packet from another PIM router. The data encapsulated in this packet is invalid.

Recommended Action    No action is required.

Error Message    %PIM-6-SA_ENCAP_INVALID: Bad SA from RP %i for (%i, %i); additional 
info = %x %x %x %x %x %x %x %x 

Explanation    A PIM router configured as an MSDP peer received an SA with encapsulated data. The data encapsulated in this packet is invalid.

Recommended Action    No action is required.

PIM_PROT Messages

This section contains Protocol Independent Multicast (PIM) protocol messages.

PIM_PROT-3

Error Message    %PIM_PROT-3-MSG_SEND_ERR: [chars] 

Explanation    An internal error occurred while trying to send a message. Events scheduled to happen on reception of the message, such as deletion of the PIM tunnel IDB, may not take place.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PIM_PROT-4

Error Message    %PIM_PROT-4-PROTOCOL_WARNING: [chars] - [chars] [chars] : [chars] 

Explanation    Internal protocol inconsistency warning

Recommended Action    No action is required.

PIM_PROT-6

Error Message    %PIM_PROT-6-IDB_ENABLE: Interface [chars] does not support multicast, 
not enabled 

Explanation    PIM is not enabled on an interface that does not support multicast.

Recommended Action    This is an informational message only. No action is required.

PIM_PROT-7

Error Message    %PIM_PROT-7-INTERNAL_ERR: [chars] 

Explanation    An internal error has occurred.

Recommended Action    If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PIMSN Messages

This section contains Protocol Independent Multicast (PIM) Snooping (PIMSN) messages.

PIMSN-6

Error Message    %PIMSN-6-IGMPSN_GLOBAL: PIM Snooping global runtime mode [chars] due 
to IGMP Snooping [chars] 

Explanation    PIM snooping requires that IGMP snooping be enabled. When IGMP snooping is disabled, PIM snooping also becomes disabled. PIM snooping is reenabled when IGMP snooping is reenabled.

Recommended Action    No action is required. The system is working properly. We recommend that you leave IGMP snooping enabled.

Error Message    %PIMSN-6-IGMPSN_VLAN: PIM Snooping runtime mode on vlan [dec] [chars] 
due to IGMP Snooping [chars] 

Explanation    PIM snooping requires that IGMP snooping be enabled. When IGMP snooping is disabled, PIM snooping also becomes disabled. PIM snooping is reenabled when IGMP snooping is reenabled.

Recommended Action    No action is required. The system is working properly. We recommend that you leave IGMP snooping enabled.

PKI Messages

This section contains public key infrastructure (PKI) feature messages.

PKI-3

Error Message    %PKI-3-CERTIFICATE_INVALID: Certificate chain validation has failed. 

Explanation    The certificate is not valid.

Recommended Action    Verify that the system clock is set correctly.

Error Message    %PKI-3-CERTIFICATE_INVALID_EXPIRED: Certificate chain validation has 
failed. The certificate (SN: [chars]) has expired. Validity period ended on 
[chars] 

Explanation    The certificate validity period indicates that this certificate has expired.

Recommended Action    Verify that the system clock is set correctly.

Error Message    %PKI-3-CERTIFICATE_INVALID_NOT_YET_VALID: Certificate chain 
validation has failed. The certificate (SN: [chars]) is not yet valid Validity 
period starts on [chars] 

Explanation    The certificate validity period indicates that this certificate is not yet valid

Recommended Action    Verify that the system clock is set correctly.

Error Message    %PKI-3-CERTIFICATE_INVALID_UNAUTHORIZED: Certificate chain validation 
has failed. Unauthorized 

Explanation    The certificate is valid but not authorized

Recommended Action    Verify that the system clock is set correctly.

Error Message    %PKI-3-CERTIFICATE_REVOKED: Certificate chain validation has failed. 
The certificate (SN: [chars]) is revoked 

Explanation    The certificate has been revoked by the CA administrator.

Recommended Action    Contact the CA administrator to check the status of the certificate.

Error Message    %PKI-3-CERTRETFAIL: Certificate enrollment failed. 

Explanation    A certificate enrollment transaction failed due to internal error.

Recommended Action    Contact the CE or copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PKI-3-CS_CRIT_STORAGE: Critical certificate storage, [chars], is 
inaccessible, server disabled. 

Explanation    The critical certificate storage location is inaccessible, so the server is disabled.

Recommended Action    Make the storage location accessible or reconfigure the storage location.

Error Message    %PKI-3-GETCARACERT: Failed to receive RA/CA certificates. 

Explanation    A failure was encountered while CA or RA certificates were being parsed or processed.

Recommended Action    Check the status of the certificate or contact the CA administrator.

Error Message    %PKI-3-INVALIDCACERT: Failed to process CA certificate. 

Explanation    The CA certificate that was received from the CA server could not be processed.

Recommended Action    Enter the parser command.

Error Message    %PKI-3-INVALID_INPUT: The input to the parser command is not correct 

Explanation    The arguments supplied to the parser command are not correct.

Recommended Action    Reenter the command.

Error Message    %PKI-3-POLLCACERT: Polling CA certificate ..... 

Explanation    The CA certificate is being polled.

Recommended Action    Check to see if the CA server or the LDAP server is on line.

Error Message    %PKI-3-POLLRACERT: Polling RA certificate ..... 

Explanation    The RA certificate is being polled.

Recommended Action    Check to see if the CA server or the LDAP server is on line.

Error Message    %PKI-3-POLLROUTERCERT: Polling Router certificate ..... 

Explanation    The router certificate is being polled.

Recommended Action    Check to see if the CA server or the LDAP server is on line.

Error Message    %PKI-3-QUERYCACERT: Failed to query CA certificate. 

Explanation    A CA certificate from the CA server could not be queried.

Explanation    Enter the parser command.

Error Message    %PKI-3-QUERY_KEY: Querying key pair failed. 

Explanation    A public key or private key query attempt using the subject name has failed.

Explanation    Resubmit the enrollment request. Check the subject name.

Error Message    %PKI-3-SOCKETSELECT: Failed to select the socket. 

Explanation    The socket could not be selected.

Explanation    Check for a TCP of socket debugging message to attempt to investigate the problem.

Error Message    %PKI-3-SOCKETSEND: Failed to send out message to CA server. 

Explanation    A message could not be sent to the CA server. This failure is caused by a problem with the HTTP transaction.

Explanation    Check the HTTP connection to the CA server.

PKI-4

Error Message    %PKI-4-CRL_LDAP_QUERY: The CRL could not be retrieved from the 
specified LDAP server 

Explanation    The certificate revocation list (CRL) is located on an LDAP server but the LDAP query failed.

Recommended Action    Check that the LDAP server is reachable and online. Verify that the CRL is at the specified location.

Error Message    %PKI-4-CS_PUBLISH_STORAGE: Publish certificate storage, [chars], is 
inaccessible. 

Explanation    The publish certificate storage location is inaccessible.

Recommended Action    Make the storage location accessible or reconfigure the storage location.

Error Message    %PKI-4-NOAUTOSAVE: Configuration was modified. Issue "write memory" to 
save new certificate 

Explanation    Auto-enroll has obtained a new router key pair and certificate. However, the running configuration was previously modified.

Recommended Action    Enter the write memory command to save the new certificate(s) and key(s).

Error Message    %PKI-4-NOCONFIGAUTOSAVE: Configuration was modified. Issue a "write 
memory" to save new IOS PKI configuration

Explanation    The PKI process has generated a new PKI configuration, but the running configuration was previously modified.

Recommended Action    Enter a write memory command to save the new PKI configuration.

Error Message    %PKI-4-NOSHADOWAUTOSAVE: Configuration was modified. Issue "write 
memory" to save new IOS CA certificate 

Explanation    Cisco IOS CA Rollover has generated a shadow CA key pair and certificate. However, the running configuration was previously modified.

Recommended Action    Enter the write memory command to save the new certificates and keys.

PKI-6

Error Message    %PKI-6-AUTOENROLL_KEY_LOCKED: Auto-enroll failed - RSA keypair is 
locked 

Explanation    Auto-enroll could not generate a new RSA key pair because the existing RSA key pair is locked.

Recommended Action    Auto-enroll will retry the enrollment request. Make sure that the existing RSA key pair is unlocked before the next retry.

Error Message    %PKI-6-AUTOSAVE: Running configuration saved to NVRAM 

Explanation    Auto-enroll has obtained a new router key pair and certificate, and has done an automatic write to memory to save them.

Recommended Action    This is an informational message only. No action is required.

Error Message    %PKI-6-CERTFAIL: Certificate enrollment failed. 

Explanation    A fatal error was encountered during a certificate enrollment operation.

Recommended Action    Contact the CA administrator.

Error Message    %PKI-6-CERT_FATAL_ERR: [chars] 

Explanation    A fatal error was encountered during a certificate enrollment operation. The operation has been terminated.

Recommended Action    Contact the CA administrator.

Error Message    %PKI-6-CERTIFSRECV: Could not receive router's Certificate from file 
system. 

Explanation    The certificate for the router could not be received from the file system.

Recommended Action    Verify the enrollment URL and that the router is able to read from the file system.

Error Message    %PKI-6-CERTIFSSEND: Could not send Certificate enrollment request to 
file system. 

Explanation    The certificate enrollment request could not be sent to the file system.

Recommended Action    Verify the enrollment URL and that the router is able to write to the file system.

Error Message    %PKI-6-CERTPENDING: Enter manual authentication ... 

Explanation    The CA server is attempting to manually authenticate the router.

Recommended Action    Follow the manual authentication procedure.

Error Message    %PKI-6-CERTREJECT: Certificate enrollment request was rejected by 
Certificate Authority 

Explanation    A previous certificate enrollment request was received by the Certificate Authority. The CA has rejected the enrollment request.

Recommended Action    Contact the Certificate Authority administrator.

Error Message    %PKI-6-CERTRET: Certificate received from Certificate Authority 

Explanation    A previous certificate enrollment request was received by the Certificate Authority. The CA has issued the certificate and sent back a copy

Recommended Action    No action is required.

Error Message    %PKI-6-CONFIGAUTOSAVE: Running configuration saved to NVRAM 

Explanation    The PKI process has generated and saved to memory a new PKI configuration.

Recommended Action    No action is required.

Error Message    %PKI-6-CS_DELETE: Certificate Server is deleted. 

Explanation    The certificate server is deleted.

Recommended Action    No action is required. This is an informational message.

Error Message    %PKI-6-CS_DELETE_TP_KEY: Trustpoint and key deleted. 

Explanation    The trustpoint and key used by the certificate server are deleted.

Recommended Action    No action is required. This is an informational message.

Error Message    %PKI-6-CS_GRANT_AUTO: All enrollment requests will be automatically 
granted. 

Explanation    All enrollment requests will be automatically granted.

Recommended Action    No action is required. This is an informational message.

Error Message    %PKI-6-CS_GRANT_AUTO_CACERT: All rollover subordinate CA cert requests 
will be automatically granted. 

Explanation    All rollover subordinate CA certificate requests will be automatically granted.

Recommended Action    No action is required. This is an informational message.

Error Message    %PKI-6-CS_GRANT_AUTO_RA: Enrollment requests coming from known RAs 
will be automatically granted. 

Explanation    Enrollment requests coming from known RAs will be automatically granted.

Recommended Action    No action is required. This is an informational message.

Error Message    %PKI-6-CS_GRANT_AUTO_RACERT: All rollover RA cert requests will be 
automatically granted. 

Explanation    All rollover RA certificate requests will be automatically granted.

Recommended Action    No action is required. This is an informational message.

Error Message    %PKI-6-CS_REJECT_AUTO: All enrollment requests will be automatically 
rejected. 

Explanation    All enrollment requests will be automatically rejected.

Recommended Action    No action is required. This is an informational message.

Error Message    %PKI-6-PKCS12EXPORT_FAIL: PKCS #12 Export Failed. 

Explanation    An attempt to generate and export information conforming to the PKCS #12 format has failed.

Recommended Action    This is an informational message only. No action is required.

Error Message    %PKI-6-PKCS12EXPORT_SUCCESS: PKCS #12 Successfully Exported. 

Explanation    Information conforming to the PKCS #12 format has been generated and successfully exported.

Recommended Action    This is an informational message only. No action is required.

Error Message    %PKI-6-PKCS12IMPORT_FAIL: PKCS #12 Import Failed. 

Explanation    An attempt to import information conforming to the PKCS #12 format has failed.

Recommended Action    This is an informational message only. No action is required.

Error Message    %PKI-6-PKCS12IMPORT_SUCCESS: PKCS #12 Successfully Imported. 

Explanation    Information conforming to the PKCS #12 format has been successfully imported.

Recommended Action    This is an informational message only. No action is required.

Error Message    %PKI-6-SHADOWAUTOSAVE: Running configuration saved to NVRAM 

Explanation    Cisco IOS CA Rollover has generated a shadow CA key pair and certificate, and has executed an automatic write memory command to save them.

Recommended Action    No action is required. This is an informational message.

PLATFORM Messages

This section contains platform-specific messages.

PLATFORM-1

Error Message    %PLATFORM-1-CRASHED: [chars] 

Explanation    The system is attempting to display the crash message from the previous crash.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PLATFORM-3

Error Message    %PLATFORM-3-FATALCINNAMON: The FPGA controller has received a fatal 
interrupt, reg=[hex], mask=[hex], config=[hex] - [chars] 

Explanation    The FPGA controller has received a fatal interrupt. This may be a hardware or a software problem.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PLATFORM-3-NO_HARDWARE_RESOURCES: Not enough hardware resources. 
Shutting down [chars] 

Explanation    There are too many VLANs and routed ports on the system.

Recommended Action    Reduce the total number of VLANs and routed ports to be fewer than 1023. If you require this configuration and connectivity to be maintained across system reboots, save the configuration to NVRAM.

Error Message    %PLATFORM-3-PW_REC_HRPC_BAD_LENGTH: Received incompatible length 
(=[dec]) in set-password-recovery HRPC message from box [dec]. 

Explanation    The system has received an incompatible length parameter in a set-password-recovery HRPC message. This condition could be caused by a stack that is operating with incompatible software versions on different stack members.

Recommended Action    Ensure that all stack members are running compatible software images. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PLATFORM-3-PW_REC_HRPC_NOT_ON_MASTER: Set-password-recovery HRPC msg 
from box [dec] received on master. 

Explanation    The active stack has received a set-password-recovery HRPC message. These types of messages should only be received on standby systems.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PLATFORM-3-PW_REC_HRPC_ONLY_ON_MASTER: Get-password-recovery HRPC 
msg from box [dec] received on slave. 

Explanation    A standby switch has received a get-password-recovery HRPC message. These types of messages should only be received by the active stack.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PLATFORM-4

Error Message    %PLATFORM-4-FPGA_MISMATCH: FPGA image in slot [dec] (name = [chars], 
hardware version = [dec].[dec], current fpga version = [chars]) does not match the 
FPGA image in Cisco IOS software (version [dec].[dec]). Approximate time to update 
the FPGA image is [dec] minutes. 

Explanation    The version of the FPGA image on the specified card differs from the Cisco IOS software bundled FPGA image version.

Recommended Action    Update the FPGA image by entering the upgrade fpga all command.

Error Message    %PLATFORM-4-FPGAUPD_RELOAD_SKIP: After the FPGA update, the card in 
slot [dec] was not reloaded. The card should be reloaded for the new FPGA image 
to take effect. 

Explanation    The FPGA image on the specified card is updated. The new FPGA image will not be operational until the card is reloaded. The FPGA image upgrade will take effect after the next reload of the card. The card was not reloaded due to negative user response to the reload prompt.

Recommended Action    Reload the card in the specified slot. If the card is a processor, reload the router.

Error Message    %PLATFORM-4-FPGA_VER_INVALID: FPGA version information for the 
hardware in slot [dec] (fpga [dec]) has not been cached. 

Explanation    An attempt to read the current FPGA version from the cache was unsuccessful. Normally, the FPGA version on the RP and line cards is read from the flash memory device and is cached during the initialization of the card. However, the FPGA image version information for the card in the specified slot has not been cached. This problem is caused by a software error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PM Messages

This section contains port manager (PM) messages.

PM-1

Error Message    %PM-1-INCONSISTENT_PORT_STATE: Inconsistent HW/SW port state for 
[chars]. Please shut/no shut the interface 

Explanation    The hardware and software port state has become inconsistent. [chars] is the interface.

Recommended Action    No action is necessary. This message is informational only.

PM-3

Error Message    %PM-3-ERR_INCOMP_PORT: <mod/port> is set to inactive because 
<mod/port> is a trunk port 

Explanation    An isolated or community VLAN port or private host port cannot be configured on the same COIL application-specific integrated circuit (ASIC) when another port is either a trunk, a SPAN destination, or a promiscuous PVLAN port, or if a port is configured as dynamic desirable mode (the default mode on some switches).

Recommended Action    To reactivate the ports, remove the isolated or community VLAN port configuration and enter the shutdown command followed by the no shutdown command. Configure the incompatible port on a different ASIC on the module or on a different module. Refer to the module documentation to determine which ports share an ASIC. If ports are configured (manually or by default) as dynamic desirable mode, configure the ports as access mode using the switchport mode access command.

PM-4

Error Message    %PM-4-LIMITS: The number of vlan-port instances on [chars] exceeded 
the recommended limit of [dec].

Explanation    The total number of individual VLAN ports on the module or switch,has exceeded the recommended limit. VLANs can be counted more than once; if VLAN 1 is carried on ten interfaces, it will count as ten VLAN ports. On some platforms, bundling is also ignored for purposes of this count; if eight interfaces on the same module are in one bundle, and the port channel is carrying VLAN 1, it will count as eight VLAN ports. [chars] is the module name (for example, switch or the module number), and [dec] is the recommended limit. In some releases, such as Cisco IOS Release 12.2(33)SXI, the actual limit may be greater than the limit reported in this message. See the Cisco IOS release notes for the latest recommended limits.

Recommended Action    Reduce the number of trunks and VLANs configured in the module or switch as recommended in [dec]. Enter the show interfaces trunk privileged EXEC command to see the total number of trunks and VLANs.

Error Message    %PM-4-MPLS_MTU_EC_CFG: MPLS MTU size [dec] is not supported by one or 
more ports in channel [chars]. 

Explanation    The MPLS MTU size that was configured on the Ethernet channel is larger than the maximum MTU size that can be supported by one or more ports in this channel. Large packets might be dropped.

Recommended Action    Reduce the MPLS MTU size, or remove these ports from the channel before increasing the MPLS MTU size.

Error Message    %PM-4-MPLS_MTU_PORT_CFG: MPLS MTU size [dec] is not supported by port 
[chars]. 

Explanation    The MPLS MTU size that was configured on the port is larger than the maximum MTU size that can be supported by this port. Large packets might be dropped.

Recommended Action    Reduce the MPLS MTU size.

Error Message    %PM-4-NOSB: No PM subblock found for interface [chars] 

Explanation    This syslog, along with T/B, is logged for all type of interfaces where PM subblock is absent.The interface types include WAN, loopback and tunnel, which do not have associated PM subblock as per the design.This message helps the PM group to identify the offending application. This message indicates that PM module encounters unusual conditions for diagnose purpose.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PM-4-NOSB: No PM subblock found for interface [WAN|loopback|tunnel]: 
ios-base : (PID= [number], TID=[number]):[traceback]

Explanation    This message indicates that the port manager module encountered unusual conditions. It is logged for interfaces where the port manager subblock is absent. Interface types include WAN, loopback and tunnel which do not have associated port manager subblock by design. The traceback helps the Cisco port manager development group to trace the problematic code path.

Recommended Action    No action is required.

Error Message    %PM-4-PORT_BOUNCED: Port [chars] was bounced by [chars].

Explanation    The PM needed to perform a reactivation of a port in the link-down state during a switchover. A port is only reactivated when the port data structures lack consistency between the active and redundant supervisor engines. Active ports in the link-down state were returned to the link-up state by the reactivation event.

Recommended Action    No action is required.

Error Message    %PM-4-PVLAN_TYPE_CFG_ERR: Failed to set VLAN [dec] to a [chars] VLAN 

Explanation    The platform failed to set the type for the private VLAN.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM-4-SVI_ADD_CORRESPONDING_L2_VLAN: Vlan [dec] must be added to L2 
database in order to be used, do <vlan [dec]> from config mode. 

Explanation    When a switch virtual interface (SVI) is created, the corresponding Layer 2 VLAN is not automatically created in the Layer 2 database.

Recommended Action    Create a Layer 2 VLAN before the switch virtual interface (SVI) is created.

Error Message    %PM-4-TUNNEL_INT_VLAN_NOTAVAIL: Internal VLAN allocation failed for 
tunnel interface [chars]. 

Explanation    Because the maximum internal VLAN usage has been reached, VLAN allocation for the tunnel interface has failed. The tunnel interface could not be created.

Recommended Action    Delete some extended range VLANs created by users or remove some features that require internal VLAN allocation (for example, routed ports).

PM-6

Error Message    %PM-6-ACTIVE: Interface [chars] is now active because [chars] 

Explanation    The port manager has detected an interface that was down as up for the VLAN, causing the port to be in the active state.

Recommended Action    No action is required.

PMB Messages

This section contains power management bus (PMB) messages.

PMB-4

Error Message    %PMB-4-CANTPWROFF: Attempts to power down slot [dec] failed, card will 
be disabled.

Explanation    The system could not power down the module in slot [dec], possibly due to a hardware failure.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PM_ISSU Messages

This section contains port manager (PM) in-service software upgrade (ISSU) messages.

PM_ISSU-3

Error Message    %PM_ISSU-3-BUFFER: Port Manager ISSU client failed to get buffer for 
message, error %d 

Explanation    The port manager ISSU client was unable to get buffer space for building a negotiation message. As a result, the client cannot send the negotiation message to the standby unit and the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %PM_ISSU-3-CAPABILITY: Port Manager ISSU client %s 

Explanation    The port manager ISSU client detected an error during capability negotiation. As a result, there is a mismatch in the client capability between the active and standby unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %PM_ISSU-3-INIT: Port Manager ISSU client initialization failed at %s, 
error %s 

Explanation    The port manager ISSU client could not be initialized. This condition will cause a catastrophic failure when an ISSU upgrade or downgrade is performed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_ISSU-3-MSG_NOT_OK: Port Manager ISSU client message %d is not 
compatible 

Explanation    The port manager ISSU client received an incompatible message from the peer unit. The message cannot be processed by this unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %PM_ISSU-3-MSG_SIZE: Port Manager ISSU client failed to get the message 
size for message %d 

Explanation    The port manager ISSU client was unable to calculate the message size for the message specified. The PM ISSU client will be unable to send the message to the standby unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %PM_ISSU-3-POLICY: Port Manager ISSU client message type %d is %s 

Explanation    The port manager ISSU client received a message type that it does not support. A policy is applied to make the session compatible.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show issu session commands and your pertinent troubleshooting logs.

Error Message    %PM_ISSU-3-SEND_FAILED: Port Manager ISSU client failed to send a 
negotiation message, error %d 

Explanation    The port manager ISSU client could not send a session negotiation message to the peer. As a result, the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %PM_ISSU-3-SESSION: Port Manager ISSU client %s 

Explanation    The port manager ISSU client detected an error during a session negotiation with the peer unit. As a result, the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %PM_ISSU-3-SESSION_UNREGISTRY: Port Manager ISSU client failed to 
unregister session information. Error: %d (%s) 

Explanation    The port manager ISSU client was unable to unregister session information.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %PM_ISSU-3-TRANSFORM: Port Manager ISSU client %s transform failed, 
error %s 

Explanation    The port manager ISSU client could not transform the message. If the transmit transformation failed, the checkpoint message cannot be sent to the standby unit. If the receive transformation failed, the checkpoint message cannot be applied on the standby unit. In either case, the port manager state will not be identical with the active unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

PM_PVLAN_ISSU Messages

This section contains port manager (PM) private VLAN (PVLAN) in-service software upgrade (ISSU) messages.

PM_PVLAN_ISSU-3

Error Message    %PM_PVLAN_ISSU-3-BUFFER: Private Vlan ISSU client failed to get buffer 
for message, error %d 

Explanation    The private VLAN ISSU client was unable to get a buffer for building a negotiation message. As a result, it cannot send the negotiation message to the standby unit and the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %PM_PVLAN_ISSU-3-CAPABILITY: Private Vlan ISSU client %s 

Explanation    The private VLAN ISSU client detected an error during capability negotiation. As a result, there is a mismatch in the client capability between the active and standby unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %PM_PVLAN_ISSU-3-INIT: pm_pvlan Client Name ISSU client initialization 
failed at %s, error %s 

Explanation    The private VLAN ISSU client could not be initialized. This condition will cause a catastrophic failure when an ISSU upgrade or downgrade is performed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_PVLAN_ISSU-3-MSG_NOT_OK: Private Vlan ISSU client message %d is 
not compatible 

Explanation    The private VLAN ISSU client received an incompatible message from the peer unit. The message cannot be processed by this unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %PM_PVLAN_ISSU-3-MSG_SIZE: Private Vlan ISSU client failed to get the 
message size for message %d 

Explanation    The private VLAN ISSU client was unable to calculate the message size for the message specified. The client will be unable to send the message to the standby unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu message group, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

Error Message    %PM_PVLAN_ISSU-3-POLICY: Private Vlan ISSU client message type %d is %s 

Explanation    The private VLAN ISSU client received a message type that it does not support. A policy is applied to make the session compatible.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, and show issu session commands and your pertinent troubleshooting logs.

Error Message    %PM_PVLAN_ISSU-3-SEND_FAILED: Private Vlan ISSU client failed to send 
a negotiation message, error %d 

Explanation    The private VLAN ISSU client could not send a session negotiation message to the peer. As a result, the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, and show checkpoint client commands and your pertinent troubleshooting logs.

Error Message    %PM_PVLAN_ISSU-3-SESSION: Private Vlan ISSU client %s 

Explanation    The private VLAN ISSU client detected an error during a session negotiation with the peer unit. As a result, the standby unit cannot be brought up.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu capability entries, show issu session, and show issu negotiated capability commands and your pertinent troubleshooting logs.

Error Message    %PM_PVLAN_ISSU-3-TRANSFORM: Private Vlan ISSU client %s transform 
failed, error %s 

Explanation    The private VLAN ISSU client could not transform the message. If the transmit transformation failed, the checkpoint message cannot be sent to the standby unit. If the receive transformation failed, the checkpoint message cannot be applied on the standby unit. In either case, the private VLAN ISSU state will not be identical with the active unit.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support, show logging, show issu session, and show issu negotiated version commands and your pertinent troubleshooting logs.

PM_SCP Messages

This section contains port manager Switch-Module Configuration Protocol (PM_SCP) messages.

PM_SCP-1

Error Message    %PM_SCP-1-LCP_FW_ERR_POWERDOWN: Module [dec] will be powered down due 
to firmware error: [chars] 

Explanation    A nonrecoverable error was detected by the switching module firmware and the switching module will be powered down to keep the system functioning. [dec] is the module number and [chars] explains that the system will be powered down.

Recommended Action    No action is required.

PM_SCP-2

Error Message    %PM_SCP-2-LCP_FW_ERR_INFORM: Module [dec] is experiencing the 
following error: [chars]

Explanation    The linecard is reporting an error condition, where [dec] is the module number, and [chars] is the error. This condition is usually caused by an improperly seated linecard or a hardware failure. If the error message is seen on all of the linecards, the cause is an improperly seated module.

Recommended Action    Reseat and reset the linecard or the module. If the error message persists after the module is reset, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-2-SPURIOUS_INTERRUPT: Module [dec] detects [dec] spurious 
interrupts from asic [chars]. 

Explanation    An error condition was detected by the active supervisor engine firmware. If error-detection crash-action is configured, the active supervisor engine will switch over to the standby supervisor engine in a redundant setup.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-2-RESET: Module [dec] is resetting - Due to Packet Buffer 
Error. 

Explanation    An error condition was detected by the line card firmware and the supervisor engine has initiated a reset procedure for the line card.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-2-SHUTDOWN: Module [dec] is shutting down - Due to Packet 
Buffer Error. 

Explanation    An error condition was detected by the line card firmware and the supervisor engine has initiated a shutdown procedure for the line card.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-2-STDBY_NOT_SWTCH_OVER: Standby is not ready for switchover 
for Packet Buffer Error. Active-Sup (Module [dec]) is going down... 

Explanation    An error condition was detected by the active supervisor engine firmware and the standby supervisor engine is not ready for switchover, so the active supervisor engine is going down.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-2-STDBY_RELOAD: Standby (Module [dec]) is reloading due to 
Packet Buffer Error... 

Explanation    An error condition was detected by the supervisor engine firmware and the standby supervisor engine is reloading now.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-2-STDBY_SWTCH_OVER: Supervisor (Module [dec]) is preparing for 
switch-over - Due to Packet Buffer Error. 

Explanation    An error condition was detected by the supervisor engine firmware and has initiated the switchover action.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-2-TRANSCEIVER_BAD_HW: Module [dec] will be power disabled for 
safety reasons because a defective transceiver is inserted at [chars]. 

Explanation    An inappropriate transceiver is inserted at the specified interface. This transceiver should not be used in this system.

Recommended Action    Remove the specified transceiver and enable power to the module. If this transceiver was purchased from Cisco, contact Cisco TAC to get the transceiver replaced.

Error Message    %PM_SCP-2-TRANSCEIVER_INCOMPATIBLE: Transceiver inserted in [chars] 
port [dec]/[dec] is not compatible with its interface (transceiver speed is 
[chars], interface speed is [chars]) 

Explanation    An incompatible transceiver was inserted in the specified module. This transceiver should not be used with this module.

Recommended Action    Replace the specified transceiver with another transceiver that is compatible with this module.

PM_SCP-3

Error Message    %PM_SCP-3-LCP_FW_ABLC: Late collision message from module [dec], 
port:0[dec] 

Explanation    The line card firmware has detected abnormal collisions in port traffic.

Recommended Action    This is usually a temporary condition. Check for any mismatch in the Duplex or Speed setting with the remote device. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-3-TRANSCEIVER_BAD_EEPROM: Integrity check on transceiver in 
[chars] port [dec]/[dec] failed: bad key 

Explanation    The transceiver has an incorrectly programmed EEPROM.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-3-TRANSCEIVER_DUPLICATE: Transceiver in [chars] port 
[dec]/[dec] and in [chars] port [dec]/[dec] have duplicate serial numbers 

Explanation    The transceiver was identified as a Cisco transceiver, but its vendor ID and serial number match that of another transceiver on the system.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-2-TRANSCEIVER_INCOMPATIBLE: Transceiver inserted in [chars] 
port [dec]/[dec] is not compatible with its interface (transceiver speed is 
[chars], interface speed is [chars]) 

Explanation    An incompatible transceiver is inserted in the specified module. This transceiver should not be used with this module.

Recommended Action    Replace the specified transceiver with another transceiver that is compatible with this module.

PM_SCP-4

Error Message    %PM_SCP-4-FPOE_INFO: An unsupported distributed fabric card has been 
detected 

Explanation    Fabric-capable modules are not supported in this system.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PM_SCP-4-LCP_FW_ABLC: Late collision message from module [dec], 
port:0[dec]

Explanation    The line card firmware has detected abnormal collisions in port traffic. This message is typically an indication of a speed or duplex mismatch, possibly caused by a misconfiguration.

Recommended Action    This is usually a temporary situation. Check the speed and duplex for the port and make sure that it is correct. For correct operation, both sides of a link should be auto-negotiated or both sides should be manually configured for speed and duplex. Do not configure auto-negotiation on one side and manual setting on the other, because the auto-negotiating side might lock at the wrong duplex setting.

Error Message    %PM_SCP-4-TRANSCEIVER_UNSUPP_MODULE: Interface [chars] does not 
support receive-only transceivers 

Explanation    A receive-only transceiver has been inserted into a module that does not support it.

Recommended Action    Use the receive-only transceiver with a supported module. Refer to the documentation for modules that support receive-only transceivers.

Error Message    %PM_SCP-4-UNSUPPORTED: Interface [chars] does not support receive-only 
transceivers 

Explanation    A receive-only transceiver has been inserted into a slot that does not support it.

Recommended Action    Use the receive-only transceiver with a supported module.

PM_SCP-6

Error Message    %PM_SCP-6-LCP_FW_ERR_INFORM: Module [dec] is experiencing the 
following error: [chars]

Explanation    The module is reporting an error condition, where [dec] is the module number, and [chars] is the error. This condition is usually caused by an improperly seated linecard or a hardware failure. If the error message is seen on all of the linecards, the cause is an improperly seated module.

Recommended Action    Reseat and reset the linecard or the module. If the error message persists after the module is reset, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

POLARIS Messages

This section contains Layer 3 CEF engine (POLARIS) messages.

POLARIS-4

Error Message    %POLARIS-4-ERR_INTRPT: Interrupt [chars] occurring in Polaris Layer 3 
ASIC 

Explanation    An error occurred in the Layer 3 forwarding ASIC. The error description is shown by [chars].

Recommended Action    These errors are transient conditions caused by traffic passing through the ASIC, and may appear occasionally under normal conditions. If this message recurs, enter the show earl status command on the consoles of the switch supervisor engine and any DFC-enabled modules. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

POLICY_API Messages

This section contains policy API messages.

POLICY_API-4

Error Message    %POLICY_API-4-POLICYDYNCLR: Dynamic policy on intf:[chars] cleared. 
Static policy in use. 

Explanation    A dynamic policy was attempting to override the static policy. The dynamic policy has been cleared, the static policy is now in effect.

Recommended Action    No action is required.

Error Message    %POLICY_API-4-POLICYOVERIDE: Dynamic policy overriding static on 
intf:[chars] 

Explanation    Both a static policy and a dynamic policy are configured on the interface. The dynamic policy will override the static policy.

Recommended Action    If preferred, remove the static policy configuration.

Error Message    %POLICY_API-4-POLICYSTATICCLR: Static policy on intf:[chars] cleared. 
Dynamic policy in use. 

Explanation    A dynamic policy has overridden the static policy. The static policy has been cleared.

Recommended Action    No action is required.

POLICY_MANAGER Messages

This section contains Policy Manager messages.

POLICY_MANAGER-2

Error Message    %POLICY_MANAGER-2-INIT_FAILURE: Init failure: [chars] 

Explanation    A problem occurred during the initialization of the policy manager during system initialization.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POLICY_MANAGER-2-NO_FREE_EVENT_BUFFERS: Event pool depleted: [chars] 

Explanation    The event pool has been depleted. There are no free buffers to process the event.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

POLICY_MANAGER-3

Error Message    %POLICY_MANAGER-3-INVALID_ACTION: Invalid action 

Explanation    An invalid action was performed by the policy manager.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POLICY_MANAGER-3-INVALID_PARAMETERS: A call to Policy Manager is made 
with invalid parameters 

Explanation    A call to the policy manager was made with one or more invalid parameters.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POLICY_MANAGER-3-INVALID_SEVERITY: Invalid event severity [hex] 

Explanation    The event that was received by the policy manager contained an invalid severity and was not processed.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POLICY_MANAGER-3-NO_FREE_POLICY_IDS: No more Policy IDs available 

Explanation    There are no more policy IDs that can be allocated. Policy manager policies can no longer be created.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POLICY_MANAGER-3-NULL_ACTION_ROUTINE: NULL action routine invoked 

Explanation    The policy manager attempted to invoke an action that was of a null value.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POLICY_MANAGER-3-PRE_INIT_CALL: Policy Manager routine called prior 
to initialization 

Explanation    The policy manager component was called prior to its initialization. This action could result in vital information being lost.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PORT_SECURITY Messages

This section contains port security messages.

PORT_SECURITY-2

Error Message    %PORT_SECURITY-2-INELIGIBLE: Port security configuration on [chars] is 
being made inactive since the port is now not eligible for port security as 
[chars]. 

Explanation    A port had port security configuration on it, but the port now has a configuration not supported with port security. Because the port is now not eligible for port security, the port security configuration on it is being made inactive.

Recommended Action    Check the port's configuration and remove the offending configuration that is not compatible with port security.

Error Message    %PORT_SECURITY-2-PSECURE_VIOLATION: Security violation occurred, 
caused by MAC address [enet] on port [chars]. 

Explanation    An unauthorized device attempted to connect on a secure port. The MAC address of the unauthorized device and the secure port are specified in the message.

Recommended Action    Determine the device that attempted to connect on the secure port. Notify your network system administrator of this condition.

PORT_SECURITY-6

Error Message    %PORT_SECURITY-6-ADDR_EXCEEDS_LIMIT: Address <[int]:[enet]> can not be 
allowed on port [chars] because of max address limits. It has been removed 

Explanation    A routed port has changed to a switched port. The addresses stored in the previous switched-port configuration are now causing the total secure address count to exceed the allowed limit and they have been deleted

Recommended Action    This is an informational message only. No action is required.

Error Message    %PORT_SECURITY-6-ADDR_REMOVED: Address <[int]:[enet]> exists on port 
[chars]. It has been removed from port [chars]. 

Explanation    A routed port has changed to a switched port. An address stored in the previous switched-port configuration is now in conflict and has been deleted.

Recommended Action    This is an informational message only. No action is required.

Error Message    %PORT_SECURITY-6-INVALID_SESSION: Invalid Port-Security ISSU Session 
ID 

Explanation    The ISSU session ID is not valid because it has not been negotiated.

Recommended Action    No action is required.

Error Message    %PORT_SECURITY-6-VLAN_REMOVED: VLAN(S) [chars] is/are no longer 
allowed on port [chars]. Their port security configuration has been removed. 

Explanation    A configured VLAN has been excluded on a trunk port and so is being removed from the configuration.

Recommended Action    This is an informational message only. No action is required.

POSLC Messages

This section contains Packet over SONET line card (POSLC) messages.

POSLC-3

Error Message    %POSLC-3-HWERROR: [chars] 

Explanation    The Optical Services Module has encountered a hardware error.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POSLC-3-PROCESS_CREATEFAIL: [chars] 

Explanation    The PoS line card could not create a process required for its operation. This condition might be caused by a resource being unavailable.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POSLC-3-PROCESS_TIMEREVENT: [chars] 

Explanation    An unexpected process timer event occurred in the Optical Services Module.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POSLC-3-UNEXPECTED_PROCESSEVENT: [chars] 

Explanation    An unexpected process event occurred in the Optical Services Module.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

POT1E1 Messages

This section contains Versatile Interface Processor (VIP) Packet over T1 and E1 (POT1E1) port adapter messages.

POT1E1-2

Error Message    %POT1E1-2-NOACCPTR: VC=[dec] [chars] 

Explanation    The POT1E1 port adapter could not increment the pointer count.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Enter the show tech-support and show controllers vip slot-number tech-support commands, with slot-number being the slot number where the POT1E1 port adapter resides. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show controllers vip slot-number tech-support commands, with slot-number being the slot number where the POT1E1 port adapter resides, and your pertinent troubleshooting logs.

Error Message    %POT1E1-2-NOINC: [chars] 

Explanation    The POT1E1 port adapter encountered a null access pointer while it was incrementing the pointer count.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Enter the show tech-support and show controllers vip slot-number tech-support commands, with slot-number being the slot number where the POT1E1 port adapter resides. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show controllers vip slot-number tech-support commands, with slot-number being the slot number where the POT1E1 port adapter resides, and your pertinent troubleshooting logs.

Error Message    %POT1E1-2-QTAIL: Qhead=[hex] particle_count=[dec] size=[dec] 

Explanation    The POT1E1 port adapter encountered a null queue heading.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Enter the show tech-support and show controllers vip slot-number tech-support commands, with slot-number being the slot number where the POT1E1 port adapter resides. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show controllers vip slot-number tech-support commands, with slot-number being the slot number where the POT1E1 port adapter resides, and your pertinent troubleshooting logs.

Error Message    %POT1E1-2-TXBADVC: [chars], vc [dec] 

Explanation    The POT1E1 port adapter encountered a null queue heading.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Enter the show tech-support and show controllers vip slot-number tech-support commands, with slot-number being the slot number where the POT1E1 port adapter resides. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging, show tech-support and show controllers vip slot-number tech-support commands, with slot-number being the slot number where the POT1E1 port adapter resides, and your pertinent troubleshooting logs.

POT1E1-3

Error Message    %POT1E1-3-FREEDMFATAL: Bay [dec]: freedm reset, command-status 
register [hex] 

Explanation    The POT1E1 port adapter has experienced a fatal problem related to the Frame Engine and Data Link Manager (FREEDM) ASIC.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %POT1E1-3-MBOXSEND: Bay [dec]: fail sending mbox msg [dec] 

Explanation    POT1E1 mailbox failed send

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.

PPP Messages

This section contains Point-to-Point Protocol (PPP) messages.

PPP-3

Error Message    %PPP-3-ISSU_ERR: [chars] 

Explanation    An error occurred during an ISSU versioning operation.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

PQ3 Messages

This section contains Ethernet Phy messages.

PQ3_FE

Error Message    %PQ3_FE-1-INITFAILP: PQ3/FE([dec]/[dec]), Init failed at [chars] 

Explanation    The FE could not allocate an I/O buffer pool.

Recommended Action    Clear the interface. If the message recurs, call your technical support representative for assistance.

Error Message    %PQ3_FE-1-MACADDRFAIL: PQ3/FE([dec]/[dec]), Unable to set the 
Mac-address for the interface 

Explanation    The FEC could not set the mac address of the interface.

Recommended Action    Clear the interface. If the message recurs, call your
technical support representative for assistance.

Error Message    %PQ3_FE-1-SHOWFAIL: PQ3/FE([dec]/[dec]), Memory error at [chars] 

Explanation    The FEC could not allocate memory to display controller.

Recommended Action    Clear the interface. If the message recurs, call your technical support representative for assistance.

Error Message    %PQ3_FE-2-NOISL: Interface [chars] does not support ISL 

Explanation    The interface cannot be configured as an ISL trunk.

Recommended Action    Check the configuration.

Error Message    %PQ3_FE-3-OVERFLO: PQ3/FE([dec]/[dec]), Receive overflow 

Explanation    While receiving a frame, the controller chip's local buffer transmitted insufficient data because data could not be transferred to DRAM fast enough to keep pace with its input rate. Normally, such a problem is temporary, depending on transient peak loads within the system.

Recommended Action    The system should recover. No action is required.

Error Message    %PQ3_FE-3-UNDERFLO: PQ3/FE([dec]/[dec]), Transmit underflow 

Explanation    While transmitting a frame, the controller chip's local buffer received insufficient data because data could not be transferred to the chip fast enough to keep pace with its output rate. Normally, such a problem is temporary, depending on transient peak loads within the system.

Recommended Action    The system should recover. No action is required.

Error Message    %PQ3_FE-4-BABBLE: PQ3/FE([dec]/[dec]), Babble error, CSR[dec]=[hex] 

Explanation    The transmitter has been on the channel longer than the time taken to transmit the largest
frame.

Recommended Action    The system should recover. No action is required.

Error Message    %PQ3_FE-5-EXECOLL: PQ3/FE([dec]/[dec]), Excessive collision 

Explanation    Excessive collisions occurred on the Fast Ethernet interface.

Recommended Action    No action is required.

Recommended Action   

Error Message    %PQ3_FE-5-LATECOLL: PQ3/FE([dec]/[dec]), Late collision 

Explanation    Late collisions occurred on the Fast Ethernet interface.

Recommended Action    If the interface is Fast Ethernet, verify that both peers are in the same duplex mode. No action is required.

Error Message    %PQ3_FE-5-LOSTCARR: PQ3/FE([dec]/[dec]), Lost carrier. Transceiver 
problem? 

Explanation    The cable and/or transceiver is not connected.

Recommended Action    Connect the cable and/or transceiver.

PQ3_TSEC

Error Message    %PQ3_TSEC-1-INITFAIL: PQ3/FE([dec]), Init failed, CSR[dec]=[hex] 

Explanation    The software failed to initialize/restart an Ethernet/Fast Ethernet interface.

Recommended Action    Clear the interface. If the message recurs, call your technical support representative for assistance.

Error Message    %PQ3_TSEC-1-INITFAILP: PQ3/FE([dec]), Init failed at [chars] 

Explanation    The FEC could not allocate a I/O buffer pool.

Recommended Action    Clear the interface. If the message recurs, call your technical support representative for assistance.

Error Message    %PQ3_TSEC-1-MEMERR: PQ3/FE([dec]), Memory error, CSR[dec]=[hex] 

Explanation    The interface could not access system resources for a long time. This problem may occur under very heavy loads.

Recommended Action    The system should recover. No action is required. If the message recurs, call your technical support representative for assistance.

Error Message    %PQ3_TSEC-1-SHOWFAIL: PQ3/FE([dec]), Memory error at [chars] 

Explanation    The FEC could not allocate memory to display controller.

Recommended Action    Clear the interface. If the message recurs, call your technical support representative for assistance.

Error Message    %PQ3_TSEC-2-NOISL: Interface [chars] does not support ISL 

Explanation    The interface cannot be configured as an ISL trunk.

Recommended Action    Check the configuration.

Error Message    %PQ3_TSEC-3-OVERFLO: PQ3/FE([dec]), Receive overflow 

Explanation    While receiving a frame, the controller chip's local buffer transmitted insufficient data because data could not be transferred to DRAM fast enough to keep pace with its input rate. Normally, such a problem is temporary, depending on transient peak loads within the system.

Recommended Action    The system should recover. No action is required.

Error Message    %PQ3_TSEC-3-OWNERR: PQ3/FE([dec]), Buffer ownership error, pak=[hex] 

Explanation    The software detected an error in descriptor ownership.

Recommended Action    Try a later version of the software. If the message recurs, call your technical support representative for assistance.

Error Message    %PQ3_TSEC-3-UNDERFLO: PQ3/FE([dec]), Transmit underflow 

Explanation    While transmitting a frame, the controller chip's local buffer received insufficient data because data could not be transferred to the chip fast enough to keep pace with its output rate. Normally, such a problem is temporary, depending on transient peak loads within the system.

Recommended Action    The system should recover. No action is required.

Error Message    %PQ3_TSEC-4-BABBLE: PQ3/FE([dec]), Babble error, CSR[dec]=[hex] 

Explanation    The transmitter has been on the channel longer than the time taken to transmit the largest frame.

Recommended Action    The system should recover. No action is required.

Error Message    %PQ3_TSEC-5-COLL: PQ3/FE([dec]), Excessive collisions, TDR=[dec], 
TRC=[dec]. 

Explanation    Ethernet/Fast Ethernet is seeing multiple collisions. This may occur under heavy loads.

Recommended Action    The system should recover. No action is required.

Error Message    %PQ3_TSEC-5-EXCESSCOLL: PQ3/FE([dec]), Excessive collision 

Explanation    Ethernet/Fast Ethernet is seeing multiple collisions. This may occur under heavy loads.

Recommended Action    The system should recover. No action is required.

Error Message    %PQ3_TSEC-5-LATECOLL: PQ3/FE([dec]), Late collision 

Explanation    Late collisions occurred on the Ethernet/Fast Ethernet interface.

Recommended Action    If the interface is Fast Ethernet, verify that both peers are in the same duplex mode. For regular Ethernet, the system should recover. No action is required.

Error Message    %PQ3_TSEC-5-LOSTCARR: PQ3/FE([dec]), Lost carrier. Transceiver 
problem? 

Explanation    The cable is not connected to the port.

Recommended Action    Connect the cable to the port.

PQUICC3 Messages

PQUICC3-1

Error Message    %PQUICC3-1-BADHDXFSM: PQUICC3([dec]/[dec]), Unexpected HDX state 
[dec], event [dec] 

Explanation    A bad event was detected in the state machine for half duplex transmission/reception.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PQUICC3-1-CTSLOST: PQUICC3([dec]/[dec]), Clear to Send Lost 

Explanation    The Clear To Send (CTS) input signal on a data terminal equipment (DTE) serial interface became inactive while transmitting a frame. This problem is a result of a communication line failure or cable disconnection.

Recommended Action    Check the serial interface cable and/or communication equipment, such as the channel service unit/data service unit (CSU/DSU).

Error Message    %PQUICC3-1-INITFAIL: PQUICC3([dec]/[dec]), SCC[dec] init failed 

Explanation    The software failed to initialize/restart a 1T serial card.

Recommended Action    Clear the serial interface. If the message recurs, call your technical support representative for assistance.

Error Message    %PQUICC3-1-LINEFLAP: PQUICC3([dec]/[dec]), Excessive modem control 
changes 

Explanation    The system received too many modem control signal interrupts. Modem control signals are hardware handshake signals between data terminal equipment (DTE) and data communications equipment (DCE). The signals include either a data carrier detect (DCD) or a data set ready (DSR), or both DCD and DSR.

Recommended Action    Check the serial interface cable. The error can occur if the cable is disconnected or has come loose and is picking up noise. If the cable appears to be connected correctly, check the equipment connected to the cable.

Error Message    %PQUICC3-1-NOMEMORY: Unit [dec], no memory for [chars] 

Explanation    The MPC8500/PowerQUICC CPU was unable to access the memory it needs to carry out its functions. Here are some possible causes.

The network is large, requiring a lot of memory for routing tables, etc.

The router configuration has many features enabled, each of which requires memory.

A software error (memory leak) exists.

Recommended Action    Reduce system activity to ease the memory demand, or upgrade to a larger memory configuration.

Error Message    %PQUICC3-1-QMC_GLOBAL_ERROR: PQUICC3([dec]/[dec]), Global error [hex] 
in QMC 

Explanation    One or more of the channels served by the QMC instance encountered transmitter underflow or receiver overflow or the QMC interrupt table overflowed. Normally, such a problem is temporary, depending on transient peak loads within the system.

Recommended Action    The system should recover. No action is required.

Error Message    %PQUICC3-1-TOOBIG: PQUICC3([dec]/[dec]), packet too big, packet size 
was [dec] bytes 

Explanation    A packet greater than the assigned MTU of this serial interface was queued up for transmission.

Recommended Action    The system should recover. No action is required. If the message recurs, it may indicate an error related to data traffic patterns. Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PQUICC3-1-TOOSMALL: PQUICC3([dec]/[dec]), packet was less than 2 
bytes, packet size was [dec] bytes 

Explanation    A small packet (less than 2 bytes) was queued up for transmission. The interface cannot handle such small packets for transmission.

Recommended Action    The system should recover. No action is required. If the message recurs, it may indicate a hardware error related to data traffic patterns. copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PQUICC3-1-UNDERFLO: PQUICC3([dec]/[dec]), Transmit underflow 

Explanation    While transmitting a frame, the serial controller chip's local buffer received insufficient data because data could not be transferred to the chip fast enough to keep pace with its output rate. Normally, such a problem is temporary, depending on transient peak loads within the system.

Recommended Action    The system should recover. No action is required.

Error Message    %PQUICC3-1-UNEXPECTED_INTERRUPT: PQUICC3([dec]), Unexpected 
modem-signal interrupt 

Explanation    The software did not expect to see a modem control signal change on this interface.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PQUICC3-1-WRONG_SLOT: PQUICC3([dec]), BRI card in wrong slot(1) 

Explanation    The BRI card is not supported in WIC slot 0.

Recommended Action    Power down, move the BRI card to the other WIC slot on the port module and reboot.

PQUICC3-3

Error Message    %PQUICC3-3-OWNERR: Unit [dec], buffer ownership error, pak = [hex] 

Explanation    An internal software error occurred.

Recommended Action    Call your technical support representative to obtain a software upgrade.

Error Message    %PQUICC3-3-SPURIOUS_INTERRUPT: Interface card in slot [dec] generated 
a spurious interrupt 

Explanation    Interface card on the router which is not supported by this image generated a spurious interrupt that can not be handled.

Recommended Action    No action is required. To avoid seeing this message in the future, remove the unsupported card or use an image that supports it.

Error Message    %PQUICC3-3-UNKNOWN_SCCS: PQUICC3, Incorrect SCC number 

Explanation    An internal software error occurred.

Recommended Action    Call your technical support representative to obtain a software
upgrade.

Error Message    %PQUICC3-3-UNKNOWN_SCC_TX_VECTOR: PQUICC3, Unknown TX vector on port 
[dec] 

Explanation    An internal software error occurred.

Recommended Action    Copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl. Issue the show tech-support command to gather data that may help identify the nature of the error. Also perform a search of the Bug Toolkit http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support.

Error Message    %PQUICC3-1-UNKNOWN_WIC: PQUICC3([dec]), WIC card has an unknown ID of 
[hex] 

Explanation    The software does not recognize the type of WIC card plugged into the port module.

Recommended Action    Check the part number on the WIC card to verify that it is supported in the IOS release operational on the router or contact your technical support representative.

Error Message    %PQUICC3-1-UNSUPPORTED_CONFIG: Slot [dec] has an unsupported 
combination of ISDN WAN interface cards 

Explanation    It is not possible to support this type of BRI card in slot 1 along with another BRI card in slot 0.

Recommended Action    Remove one of the BRI cards from either slot.

PRBS Messages

This section contains Manhattan Pseudo-Random Bit Sequence (PRBS) related messages.

PRBS-5

Error Message    %PRBS-5-DECERR: Slot:[dec],Subcard:[dec],Port:[dec] Decoding error 
[dec] at time [dec] sec. 

Explanation    A software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PRBS-5-GETARGERR: process_get_arg_num error. 

Explanation    A software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PRBS-5-LOSSLOCK: Slot:[dec],Subcard:[dec],Port:[dec] Loss of Lock at 
time [dec] sec. 

Explanation    A software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PRBS-5-PASSED: Slot:[dec],Subcard:[dec],Port:[dec] [dec] sec PRBS 
test passed. 

Explanation    A PBRS test was successful.

Recommended Action    No action is required.

Error Message    %PRBS-5-STATUSERR: Slot:[dec],Subcard:[dec],Port:[dec] at [dec] sec 
status error [dec], quit. 

Explanation    A software error occurred.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PRBS-5-STOP: Slot:[dec],Subcard:[dec],Port:[dec] PRBS test stop at 
[dec] sec. 

Explanation    A PBRS test stopped.

Recommended Action    No action is required.

PROCYON Messages

This section contains messages for the CPU daughter card for the Supervisor Engine 720 (PROCYON).

PROCYON-3

Error Message    %PROCYON-3-CREATE_IBC_FAILED: Creation of procyon ibc idb failed 

Explanation    The creation of an inband control interface description block for the CPU daughter card has failed. The software or the hardware is faulty.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PROCYON-3-INIT_IBC_FAILED: Initialization of procyon ibc failed 

Explanation    Inband control initialization has failed. The software or the hardware is faulty.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PROCYON-3-INIT_ICDM_FAILED: Initialization of icdm driver failed 

Explanation    The ICDM driver initialization failed for the CPU daughter card inband control. The software or the hardware is faulty.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PROCYON-3-INIT_MAC_DRIVER_FAILED: Initialization of ethernet mac 
driver failed 

Explanation    The Ethernet MAC driver initialization failed for the CPU daughter card inband control. The software or the hardware is faulty.

Recommended Action    Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Error Message    %PROCYON-3-MASKED_RCV_INTR: procyon_ibc_rcv_interrupt called while 
masked: [int] 

Explanation    The CPU received an inband interrupt, although the inband interrupt was masked. The software or the hardware is faulty.

Recommended Action    Copy the message exactly as it appears on the conso