Table Of Contents
Release Notes for the SOHO 70 Series for Cisco IOS Release 12.2(1)XD
Determining Your Software Release
Upgrading to a New Software Release
New Software Features in Release 12.2(1)XD1
Resolved Caveats - Releases 12.2(1)XD3 and 12.2(1)XD4
Caveats for Release 12.2(1)XD1
Resolved Caveats for Release 12.2(1)XD1
Unresolved Caveats for Release 12.2(1)XD1
Cisco IOS Software Documentation Set
Release 12.2 Documentation Set
Obtaining Technical Assistance
Contacting TAC by Using the Cisco TAC Website
Release Notes for the SOHO 70 Series for Cisco IOS Release 12.2(1)XD
March 25, 2002
These release notes for the SOHO 70 Series routers describe the enhancements provided in Cisco IOS Release 12.2(1)XD4. These release notes are updated as needed. Use these release notes with Cross-Platform Release Notes for Cisco IOS Release 12.2 located on Cisco.com and the Documentation CD-ROM.
For a list of the software caveats that apply to Cisco IOS Release 12.2(1)XD4, see the "Caveats" section and Caveats for Cisco IOS Release 12.1 T. The caveats document is updated for every maintenance release and is located on Cisco.com and the Documentation CD-ROM.
Note Cisco IOS Release 12.2(1)XD4 is caveat-to-caveat compatible with Cisco IOS Release 12.1(5)T. Due to last-minute schedule changes, however, Release 12.2(1)XD4 does not contain some of the fixed caveats available in Cisco IOS T-train releases above Release 12.1(5)T.
Contents
These release notes discuss the following topics:
•Obtaining Technical Assistance
System Requirements
This section describes the system requirements for Release 12.2(1)XD4 and includes the following sections:
•Determining Your Software Release
•Upgrading to a New Software Release
Memory Requirements
Table 1 Memory Requirements for the SOHO 70 Series
Platform Name Software Image Name Software Image Flash Memory DRAM Memory Runs fromSOHO 77
Cisco SOHO Series IOS IP
soho70-y1-mz
8 MB
16 MB
RAM
Hardware Supported
Cisco IOS Release 12.2(1)XD4 supports the SOHO 77 router. The SOHO 77 router is a small office and home office (SOHO) asymmetric digital subscriber line (ADSL) router with one Ethernet interface for connection to a service provider networks. The router also provides the following key hardware features:
•Connection to an ADSL network through an ADSL port.
•A central processing unit: 50 MHz MPC 855T RISC processor.
•Ability to be stacked or mounted on a wall.
•Locking power connectors and a Kensington-compatible locking slot.
Table 2 Supported Interfaces for the Cisco SOHO Series
Router Ethernet Ports ADSL Ports Console PortsSOHO 77
One 10BaseT (RJ-45)
RJ-45
RJ-45
Determining Your Software Release
To determine the version of Cisco IOS software running on your SOHO 70 Series router, log in to the router and enter the show version EXEC command:
router> show versionCisco Internetwork Operating System SoftwareIOS (tm) Software (soho70-y1-mz), Version12.2(1)XD4
, RELEASE SOFTWAREUpgrading to a New Software Release
For information about upgrading to a new software release, refer to the Cisco IOS Upgrade Ordering Instructions product bulletin located at the following URL: http://www.cisco.com/warp/public/cc/pd/iosw/prodlit/957_pp.htm.
Alternatively, the Cisco IOS Software page on Cisco.com has a variety of information, including upgrade information, organized by release. If you have a Cisco.com account and log in, you can go directly to: http://www.cisco.com/kobayashi/sw-center/sw-ios.shtml.
If you have a Cisco.com account and log in, you can reach the new software release upgrade page by going to www.cisco.com and following this path: Service & Support: Software Center: Cisco IOS Software: Product Bulletins: Software: General System Software Bulletins: Cisco IOS Upgrade Ordering Instructions, No. 957
You can also reach the Cisco IOS Upgrade Planner, which allows you more flexibility to browse for your preferred software, by going to www.cisco.com and following this path: Service & Support: Software Center: IOS Upgrade Planner.
Feature Set Tables
The Cisco IOS software is packaged in feature sets consisting of software images—depending on the platform. Each feature set contains a specific set of Cisco IOS features. Release 12.2(1)XD4 supports the same feature sets as Releases 12.2 and 12.2 T, but Release 12.2(1)XD4 can include new features supported by the Cisco SOHO series routers.
In Cisco IOS Release 12.2(1)XD4, the following features are supported in the feature set soho70-y1-mz by the Cisco SOHO series routers:
•DCHP Import
•IPCP Subnet
•SA Agent
Note This feature list is not cumulative, nor does it list all the features in each image.
New and Changed Information
The following section lists the new software features supported by the SOHO 70 Series routers for Release 12.2(1)XD4 and above.
New Software Features in Release 12.2(1)XD1
The following new software features are supported by the Cisco SOHO series for Cisco IOS Release 12.2(1)XD1 and above:
DHCP Server Import
The Cisco IOS Dynamic Host Configuration Protocol (DHCP) Server now allows a network administrator to enable Point-to-Point Protocol (PPP) to automatically configure the Domain Name System (DNS) and Windows Internet Name Service (WINS) Server IP address information within a Cisco IOS DHCP Server Pool(s). Enabling this automatic configuration works in conjunction with network access server commands that prevent a peer from receiving a negative acknowledgement (containing addresses for the peer to use), in response to an IP Control Protocol (IPCP) configuration peer request with non-zero addresses in the DNS and WINS options. (WINS is also known as the NetBios Name Server [NBNS].)
Configuring DHCP Server Import
Use the following commands to enable PPP to automatically configure the DNS and WINS Server IP address information within a Cisco IOS DHCP Server Pool(s).
•
router(config-if)#
ppp ipcp dns{
request|
reject|
A.B.C.D.|
accept}
Command Elements Descriptionrequest
Request server addresses from the peer.
reject
Reject negotiations with the peer.
A.B.C.D.
Primary DNS IP address.
accept
Accept any non-zero DNS address.
•
r
outer(config-if)# ppp ipcp wins {request|reject|A.B.C.D|accept}
Command Elements Descriptionrequest
Request server addresses from the peer.
reject
Reject negotiations with the peer.
A.B.C.D.
Primary WINS IP address.
accept
Accept any non-zero WINS address.
Note The above commands were introduced on the SOHO 70 Series Routers in Cisco IOS Release 12.2(1)XD.
IPCP Subnet Mask Delivery
Network administrators can assign IP address pools to customer premises equipment (CPE) devices, which, in turn, assign IP addresses to actual CPE and to a DHCP pool. This feature has three requirements:
•The Cisco IOS CPE device must be able to request and use the subnet.
•The Authentication, Authorization, and Accounting (AAA) Radius must be able to both provide that subnet and insert the framed route into the proper Virtual Route Forwarding (VRF) table.
•The provider edge (PE) router must be able to facilitate providing the subnet (via IPCP).
This functionality also exists in a non-Multiprotocol Label Switching (MPLS) environment if the CPE device is a Cisco 600 series router (which does not run Cisco IOS).
Configuring with IPCP Subnet Masks
Perform the following steps to configure your router to use IPCP subnet masks.
Note The commands described in the following steps were introduced on the SOHO 70 Series Routers in Cisco IOS Release 12.2(1)XD.
Step 1 Define an IP DHCP pool poolname using the global configuration commands below. For example:
Router(config)# ip dhcp pool IPPOOLTESTRouter(dhcp-config)# import allRouter(dhcp-config)# origin ipcpThe command import all imports the DHCP option parameters. The command origin ipcp configures the origin of the pool.
Step 2 Assign the Ethernet interface IP address using the command ip address pool poolname. For example:
Router(config-if)# ip address pool IPPOOLTESTStep 3 Configure the dialer interface in the configuration interface command mode as follows:
a. Assign an IP address:
Router(config)# interface Dialer0Router(config-if)# ip unnumbered Ethernet0b. Set the IPCP negotiation parameters:
router(config-if)# ppp ipcp mask {request|reject|A.B.C.D}
Command Elements Descriptionreject
Reject subnetmask negotiation from the peer.
request
Request the subnet mask from the peer.
A.B.C.D.
Subnet mask to provide to the peer.
The following sample shows a Cisco 827 router configured to use IPCP subnet masks:
Router# show runBuilding configuration...Current configuration :1479 bytes!version 12.2no service single-slot-reload-enableno service padservice timestamps debug datetime msecservice timestamps log uptimeno service password-encryption!hostname Router!no logging bufferedlogging rate-limit console 10 except errors!username 6400-nrp2 password 0 labip subnet-zeroip dhcp smart-relay!ip dhcp pool IPPOOLTESTimport allorigin ipcp!no ip dhcp-client network-discovery!interface Ethernet0ip address pool IPPOOLTESTip verify unicast reverse-pathshutdownhold-queue 32 in!interface ATM0no ip addressatm ilmi-keepalivebundle-enabledsl operating-mode autohold-queue 224 in!interface ATM0.1 point-to-pointpvc 1/40no ilmi manageencapsulation aal5mux ppp dialerdialer pool-member 1!!interface Dialer0ip unnumbered Ethernet0ip verify unicast reverse-pathencapsulation pppdialer pool 1dialer-group 1no cdp enableppp authentication chap callinppp chap hostname Routerppp chap password 7 12150415ppp ipcp accept-addressppp ipcp dns requestppp ipcp wins requestppp ipcp mask request!ip classlessip route 0.0.0.0 0.0.0.0 Dialer0no ip http server!dialer-list 1 protocol ip permitline con 0exec-timeout 0 0transport input nonestopbits 1line vty 0 4login!scheduler max-task-time 5000endService Assurance Agent
The Service Assurance (SA) Agent feature is both a new name for and an enhancement to the Response Time Reporter (RTR) feature introduced in Cisco IOS Release 11.2. The response time and availability monitoring capabilities of RTR now include support for Voice over IP (VoIP), quality of service (QoS), and the World Wide Web.
The SA Agent is an application-aware synthetic operation agent that monitors network performance by measuring key metrics such as response time, availability, jitter (interpacket delay variance), connect time, throughput, and packet loss. This feature is intended to provide support for Service Level Agreement (SLA) reporting functionality of the Cisco VPN Solution Center, but can also be used for troubleshooting, for analysis before problems occur, and for designing future network topologies. Response Time Monitoring (RTTMON) functionality is supported.
Caveats
Caveats describe unexpected behavior in Cisco IOS software releases. Severity 1 caveats are the most serious caveats, severity 2 caveats are less serious, and severity 3 caveats are the least serious of these three severity levels.
Caveats in Cisco IOS Releases 12.2 and 12.2 T are also in Cisco IOS Release 12.2(1)XD4. For information on caveats in Cisco IOS Release 12.2, see Caveats for Cisco IOS Release 12.2. For information on caveats in Cisco IOS Release 12.2 T, see Caveats for Cisco IOS Release 12.2 T. These two documents list severity 1 and 2 caveats and are located on CCO and the Documentation CD-ROM.
Note If you have an account with Cisco.com, you can also use the Bug Toolkit to find select caveats of any severity. To reach the Bug Toolkit, log in toCisco.com and click Service & Support: Technical Assistance Center: Tool Index: Bug Toolkit. Another option is to go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
Resolved Caveats - Releases 12.2(1)XD3 and 12.2(1)XD4
This section describes unexpected behavior that is fixed in Releases 12.2(1)XD3 and 12.2(1)XD4.
Management
CSCdw65903
An error can occur with management protocol processing. Please use the following URL for further information:
http://www.cisco.com/cgi-bin/bugtool/onebug.pl?bugid=CSCdw65903
Caveats for Release 12.2(1)XD1
This section describes possibly unexpected behavior by software Release 12.2(1)XD1.
Resolved Caveats for Release 12.2(1)XD1
This section describes possibly unexpected behavior by software releases prior to Release 12.2(1)XD1 that have been resolved in Release 12.2(1)XD1 and above.
CSCdt77246:
When a router is configured for PPPoE and IP NAT, and an incoming packet does not contain an MSS field or its TCP option field is not terminated by 0, the router might stop routing packets. This defect has been fixed in 12.2(1)XD1 release.
Unresolved Caveats for Release 12.2(1)XD1
This section describes possibly unexpected behavior by Release 12.2(1)XD1.
CSCdt92752
If you remove the current access-list from the encryption map, change the definition of the access-list, and then reassign the access-list to the encryption map, the access-list does not become active. Use the following solutions to work around this problem:
•To change a definition in the current access-list, directly change the access-list definition instead of removing the access-list from the encryption map.
•To assign a different access-list to the encryption map, remove the old access-list from the encryption map, assign the new access-list to the encryption map, and then define the new access-list.
For example:
crypto map map1 10 ipsec-isano match address 100crypto map map1 10 ipsec-isamatch address 110no access-list 110access-list 110 permit ip host 2.0.1.26 host 4.0.1.25CSCdt94260
While using the Dialer interface with Cisco Express Forwarding (CEF) enabled, when you connect a SOHO 70 series router to an access aggregator (such as a Cisco 6400 or Cisco 7200), Unicast Reverse Path Forwarding (URPF) incorrectly drops incoming ping packets from the access aggregator. This problem is caused by the Dialer CEF feature, which is on by default when CEF is enabled. To work around this problem, use the dialer interface command no ip route-cache cef to disable the Dialer CEF feature.
CSCdt95764
If you use the DHCP client feature to assign an encryption map to a Bridge Group Virtual Interface (BVI) before the BVI is up or active, the encryption map does not become active and an IPSec tunnel is not built. To work around this problem, assign the encryption map to the BVI again, after the BVI comes up. Note that rebooting the router alone does not fix the problem because the BVI is down before the reboot.
CSCdt98274
The command ip add dhcp client-id ethernet 0 is available under the BVI but cannot be applied after the DHCP client receives an IP address from the DHCP server. For example, if you enter the command ip address dhcp for BVI 1, then enter the command ip address dhcp client-id e0 on BVI 1 after the SOHO 70 router (the DHCP client) receives an IP address from the DHCP server, and follow up with the command show run, the following output is displayed:
!interface BVI1ip address dhcpcrypto map map1To work around this caveat, delete the existing IP address DHCP by entering the command no ip address dhcp. Enter the command ip address dhcp client-id ethernet 0, followed by the command ip address dhcp client-id ethernet 0.
Similarly, for the BV1 interface, if you enter the command ip address dhcp client-id ethernet 0 and, after the SOHO 70 Series Router (the DHCP client) receives an IP address from the DHCP server, you enter the command ip address dhcp for BVI 1, followed by the command show run, the following output is displayed:
!interface BVI1ip address dhcp client-id ethernet 0crypto map map1To work around this bug, delete the existing IP address by entering the command no ip address dhcp client-id ethernet 0, and then issue a new IP address using the command ip address dhcp.
CSCdu02130
SOHO 70 series routers unexpectedly reload if you change the tranform set during an active IPSec tunnel and then clear the previous active IPSec tunnel. To work around this problem, clear the active IPSec tunnel before changing the tranform set for the active IPSec tunnel, then reapply the tranform set to the encryption map.
Related Documentation
The following sections describe the documentation available for the Cisco SOHO series routers. Typically, these documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents.
Documentation is available as printed manuals or electronic documents, except for feature modules, which are available online on Cisco.com and the Documentation CD-ROM.
Use these release notes with the documents listed in the following sections:
•Cisco IOS Software Documentation Set
Release-Specific Documents
The following documents are specific to Release 12.2. They are located on Cisco.com and the Documentation CD-ROM.
•Release Notes for Cisco IOS Release 12.2
On Cisco.com at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.2: Release Notes: Cross-Platform Release Notes
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.2: Release Notes: Cross-Platform Release Notes
•Product bulletins, field notices, and other release-specific documents on Cisco.com at:
Technical Documents: Product Bulletins
•Caveats for Cisco IOS Release 12.2 and 12.2 T
As a supplement to the caveats listed in the "Caveats" section section in these release notes, see the Caveats for Cisco IOS Release 12.2 and Caveats for Cisco IOS Release 12.2 T documents, which contain caveats applicable to all platforms for all maintenance releases of IOS Releases 12.1 and 12.1 T.
On Cisco.com at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Caveats
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Caveats
Note If you have an account with Cisco.com, you can also use the Bug Toolkit to find select caveats of any severity. To reach the Bug Toolkit, log in toCisco.com and click Service & Support: Technical Assistance Center: Tool Index: Bug Toolkit. Another option is to go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
Platform-Specific Documents
These documents are available for the SOHO 70 Series on Cisco.com and the Documentation CD-ROM:
•Cisco SOHO Series - Release Notes for Release 12.2(1)XD
•Configuration Note for Cisco SOHO Series Routers
•Regulatory Compliance and Safety Information for Cisco SOHO 76 and 77 Routers
On Cisco.com at:
Technical Documents: Documentation Home Page: Access Servers and Access Routers: Fixed Configuration Access Routers: Cisco SOHO Series Routers
On the Documentation CD-ROM at:
Cisco Product Documentation: Access Servers and Access Routers: Fixed Configuration Access Routers: Cisco SOHO Series Routers
Feature Modules
Feature modules describe new features supported by Release 12.2(1)XD4 and are updates to the Cisco IOS documentation set. A feature module consists of a brief overview of the feature, benefits, configuration tasks, and a command reference. As updates, the feature modules are available online only. Feature module information is incorporated in the next printing of the Cisco IOS documentation set.
On Cisco.com at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: New Feature Documentation: New Features in 12.1-Based Limited Lifetime Releases: New Features in 12.1X Releases
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: New Feature Documentation: New Features in 12.1-Based Limited Lifetime Releases: New Features in 12.1X Releases
Feature Navigator
Feature Navigator is a web-based tool that enables you to quickly determine which Cisco IOS software images support a particular set of features and which features are supported in a particular Cisco IOS image.
Feature Navigator is available 24 hours a day, 7 days a week. To access Feature Navigator, you must have an account on Cisco.com. If you have forgotten or lost your account information, e-mail the Contact Database Administration group at cdbadmin@cisco.com. If you do not have an account on Cisco.com, go to http://www.cisco.com/register and follow the directions to set up an account.
To use Feature Navigator, you must have a JavaScript-enabled web browser such as Netscape 3.0 or later, or Internet Explorer 4.0 or later. Internet Explorer 4.0 always has JavaScript enabled. To enable JavaScript for Netscape 3.x or Netscape 4.x, follow the instructions provided with the web browser. For JavaScript support and enabling instructions for other browsers, check with the browser vendor.
Feature Navigator is updated when major Cisco IOS software releases and technology releases occur. You can access Feature Navigator at the following URL:
http://www.cisco.com/go/fn
Cisco IOS Software Documentation Set
The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents. The Cisco IOS software documentation set is shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered the printed versions.
Documentation Modules
Each module in the Cisco IOS documentation set consists of one or more configuration guides and one or more corresponding command references. Chapters in a configuration guide describe protocols, configuration tasks, and Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.
The Cisco IOS software documentation set is available on Cisco.com and on the Documentation CD-ROM.
On Cisco.com at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.2: Configuration Guides and Command References
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.2: Configuration Guides and Command References
Release 12.2 Documentation Set
Table 3 lists the contents of the Cisco IOS Release 12.2 software documentation set, which is available in both electronic and printed form.
Note You can find the most current Cisco IOS documentation on Cisco.com and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hard-copy documents were printed.
On Cisco.com at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.2
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.2
Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco Systems.
World Wide Web
The most current Cisco documentation is available on the World Wide Web at http://www.cisco.com. Translated documentation can be accessed at http://www.cisco.com/public/countries_languages.shtml.
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
•Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).
Documentation Feedback
If you are reading Cisco products documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
For your convenience, many documents contain a response card behind the front cover for submitting your comments by mail. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
The following sections provide sources for obtaining technical assistance from Cisco Systems.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com
Technical Assistance Center
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
http://www.cisco.com/tac
P3 and P4 level problems are defined as follows:
•P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
Cisco.com registered users who cannot resolve a technical issue by using the TAC online resource can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.