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Cisco IP Interoperability and Collaboration System

Release Notes for Cisco IPICS Release 4.7(1)

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Table Of Contents

Release Notes for Cisco IPICS Release 4.7(1)

Contents

Overview

What's New in Cisco IPICS

System Requirements

Related Documentation

Important Notes

Cisco IPICS Features Not Supported in Release 4.7

Using Cisco IOS Release 15.1(4)M4

Node Manager Configuration Files

Trust Certificates

Caveats

Using the Bug Search Tool

Known Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for Cisco IPICS Release 4.7(1)


Revised November 27, 2013

These release notes describe the new features and caveats for the Cisco IP Interoperability and Collaboration System (Cisco IPICS) release 4.7(1). This release features support for the new Cisco Instant Connect for Android Devices and Cisco Instant Connect MIDlet.

To access the documentation suite for Cisco IPICS, go to the following URL:

http://www.cisco.com/en/US/products/ps7026/tsd_products_support_series_home.html

You can access Cisco IPICS software on Cisco Connection Online (CCO) by going to the following URL and, under "Make a selection to continue," clicking Products > Cisco IP Interoperability and Collaboration System, then clicking the link for your Cisco IPICS release:

http://www.cisco.com/cisco/software/navigator.html?mdfid=280723930&flowid=7120

Contents

These release notes contain the following topics:

Overview

What's New in Cisco IPICS

System Requirements

Related Documentation

Important Notes

Caveats

Obtaining Documentation, Obtaining Support, and Security Guidelines

Overview

The Cisco IPICS solution streamlines radio dispatch operations and improves response to incidents, emergencies, and facility events. Cisco IPICS dissolves communication barriers between land mobile radio systems and devices including mobile phones, landline phones, IP phones, and PC users, helping enable communications among users of all devices, wherever they are located. When time is critical, Cisco IPICS delivers information into the hands of the right people, at the right time and in the right format. By providing flexible, scalable communication interoperability, Cisco IPICS enhances the value of existing and new radio, telephony, and IP communications networks.

What's New in Cisco IPICS

Cisco IPICS 4.7(1) includes these major new features:

Cisco Instant Connect, which includes:

New Android mobile client—A full-featured mobile client for Android devices that provides users with instant push-to-talk group (PTT) communications.

Cisco wireless Wireless IP Phone MIDlet—Application that runs on supported Cisco Wireless IP Phone models and provides group and individual PTT capabilities.

Superior user experience—PTT users log in to the system, pick channels, and then push a button to transmit. In addition to visual indications, users hear a go-ahead tone when PTT audio is transmitted.

Flexible control of groups—Designated individuals can control and manage channels and user groups directly from the Cisco IPICS Administration Console.

Wide area communications—Wired and wireless networks and public networks can be used to extend Cisco Instant Connect services to mobile environments that are beyond enterprise WiFi network coverage areas.

Virtualized solution—The Cisco Instant Connect solution back end is delivered as a virtualized application on supported servers, allowing savings in network and infrastructure costs.

IP Command Touch Screen Dispatch Consoles:

IP Trade, a Cisco SolutionsPlus partner, offers solutions that can be used with Cisco Instant Connect to provide incident response with IP Command Touch Screen Dispatch Consoles

Allows dispatchers to talk and listen to many Cisco Instant Connect groups at the same time

Supports advanced telephony features that are integrated with Cisco Unified Communications Manager, such as call queuing, call priority queuing, multiple line appearances, hold and transfer capabilities

When combined with Cisco Unified Communications Manager features, allows dispatchers to prioritize their work and achieve higher productivity

System Requirements

The Cisco IPICS server requires specific versions of hardware and software. Cisco IPICS Compatibility Matrix, lists the hardware and software versions that are compatible with this release of Cisco IPICS. Make sure that you check that document for the most current versions of compatible hardware components and software versions for use with Cisco IPICS,

In addition, make sure to use only the Cisco-supported operating system for use with Cisco IPICS. No other operating system versions are supported.

Cisco IPICS Compatibility Matrix is available at the following URL:

http://www.cisco.com/en/US/products/ps7026/products_device_support_tables_list.html

Related Documentation

For more information about Cisco IPICS, refer to the following documentation.

Cisco IPICS Server Administration Guide, Release 4.7—Provides information about configuring, operating, and managing the Cisco IPICS server, including how to use the Management Console user interface.

Cisco IPICS Installation Guide, Release 4.7— Describes how to instal Cisco IPICS and perform related tasks

Cisco Instant Connect for Android Devices User Guide, Cisco IPICS release 4.7—Provides detailed information about Cisco Instant Connect for Android devices

Cisco Instant Connect MIDlet Reference Guide, Cisco IPICS release 4.7—Describes how to configure and use the Cisco Instant Connect MIDlet

Cisco IPICS Compatibility Matrix—Contains information about hardware and software that is supported for use with Cisco IPICS

To access the documentation suite for Cisco IPICS, go to the following URL:

http://www.cisco.com/en/US/products/ps7026/tsd_products_support_series_home.html

Important Notes

The following sections describe important issues that apply to this release:

Cisco IPICS Features Not Supported in Release 4.7

Using Cisco IOS Release 15.1(4)M4

Cisco IPICS Features Not Supported in Release 4.7

This release of Cisco IPICS does not support the following features. However, these features appear in the Administration Console user interface and are discussed in the product documentation:

IDC

RMS

UMS high availability

ISSI gateway

DFSI gateway

P25 radios

Channels using the G.729 codec

Talker ID

Serial radio control

Using Cisco IOS Release 15.1(4)M4

In your Cisco IPICS deployment, use Cisco IOS release 15.1(4)M4 on routers that function as an LMRG component.

Node Manager Configuration Files

The system stores these node manager configuration files:

nodemanager.pri.ip_address.tar—Tape-archive format (tar) file that contains a snapshot of the node manager installation directory (/opt/cisco/nodemanager) from the primary Cisco IPICS server. In this file name, ip_address is the IP address of the primary Cisco IPICS server.

nodemanager.sec.ip_address.tar—Applies to a high availability deployment only. Tar file that contains a snapshot of the node manager installation directory (/opt/cisco/nodemanager) from the the secondary Cisco IPICS server. In this file name, ip_address is the IP address of the secondary Cisco IPICS server.

Situations in which you might need to manually restore these files include the following:

An error or unexpected interruption occurs during the configuration of the high availability server causes the server no longer allows log in Cisco IPICS Administration Console

The /opt/cisco/nodemanager directory on the currently active server is corrupted or deleted

To restore the node manager configuration files, follow these steps:

Procedure


Step 1 Use an SSH client to access the server on which the Cisco IPICS backup is located, log in as the root user, and enter these commands to extract the node manager backup file to a /tmp directory:

a. # cd /tmp

b. To extract the file for the primary Cisco IPICS server, enter this command, where path is the full backup directory path and ip_address is the IP address of the primary Cisco IPICS server:

# tar xvf path/nodemanager.pri.ip_address.tar nodemanager/conf/ipicsNode.properties

To extract the file for the secondary Cisco IPICS server, (in a high availability deployment only), where path is the full backup directory path and ip_address is the IP address of the secondary Cisco IPICS server:

# tar xvf path/nodemanager.sec.ip_address.tar nodemanager.sec.ip_address
.informix/conf/ipicsNode.properties

Step 2 Log in as the root user to the Cisco IPICS server on which the node manager property file is to be manually restored and enter these commands to back up the current node manager properties file:

# cd /opt/cisco/nodemanager/conf

# /bin/cp -p ipicsNode.properties ipicsNode.properties.save

Step 3 Enter this command to replace the current node manager configuration file with the file that you extracted in Step 1:

# /bin/cp -p /tmp/ipicsNode.properties

Step 4 Enter these commands to restart Cisco IPICS:

# service ipics stop-all

# service ipics start-all


Trust Certificates

The system stores these trust certificate files:

security.pri.ip_address.tar—Tar file that contains a snapshot of the Cisco IPICS security directory (/opt/cisco/ipics/security) from the primary Cisco IPICS server. This directory contains all self-signed certificates and third-party certificates for Cisco IPICS. In this file name, ip_address is the IP address of the primary Cisco IPICS server.

nodemanager.sec.ip_address.tar—Applies to a high availability deployment only. Tar file that contains a snapshot of the Cisco IPICS security directory (/opt/cisco/ipics/security) from the secondary Cisco IPICS server. This directory contains all self-signed certificates and third-party certificates for Cisco IPICS. In this file name, ip_address is the IP address of the secondary Cisco IPICS server.

Situations in which you might need to manually restore these files include the following:

The /opt/cisco/ipics/security directory on the active Cisco IPICS server is corrupted or deleted

The server trust setup is accidentally reinitialized

To restore the certificate files, follow these steps:

Procedure


Step 1 Use an SSH client to access the server on which the Cisco IPICS backup is located, log in as the root user, and enter these commands to extract the security tar file to a /tmp directory:

a. # cd /tmp

b. To extract the files for the primary Cisco IPICS server, where path is the full backup directory path and ip_address is the IP address of the primary Cisco IPICS server:

# tar xvf path/security.pri.ip_address.tar

To extract the files for the secondary Cisco IPICS server, (in a high availability deployment only), where path is the full backup directory path and ip_address is the IP address of the primary Cisco IPICS server:

# tar xvf path/security.sec.ip_address.tar

Step 2 Log in as the root user to the Cisco IPICS server on which the security directory is to be manually restored and enter these commands to back up the current security directory:

# cd /opt/cisco/ipics

# tar cvf security.tar.save security

Step 3 Enter this command to replace the trust certificate files with the files that you extracted in Step 1:

# /bin/cp -rp /tmp/security/* /opt/cisco/security

Step 4 Enter this command to restart Cisco IPICS:

# service ipics restart


Caveats

The following sections provide information about caveats in this Cisco IPICS release:

Using the Bug Search Tool

Known Caveats

Using the Bug Search Tool

You can use the Bug Search Tool to find information about caveats (bugs) for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved caveats.


Note Bug Search Tool is the successor to the Bug Toolkit.


To use the Bug Search Tool, follow these steps:

Procedure


Step 1 Go to https://tools.cisco.com/bugsearch/.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search For field, then press Enter.

Step 4 To look for information if you do not know the bug ID number, enter keywords which search for text matches in the following sections of a bug:

headline/title

release note text

product

known affected releases/ known fixed releases


For more information about the Bug Search Tool, click Help on the main Bug Search Tool page:

https://tools.cisco.com/bugsearch/

Known Caveats

Table 1 describes known caveats in this Cisco IPICS release.

Table 1 Known Caveats 

Headline
Description

Cisco IPICS Server

CSCul23253

MIDlet releases the currently used license after IPICS failover

CSCuj31843

Installation failure due to the disc space almost full on / directory

CSCul56536

IPICS server throws misleading error when no IP Phone licences available

UMS

CSCui49032

Stale port on UMS once SIP client gets logged out due to session timeout

CSCui66393

UMS stuck in Out Of Service when eth1 enabled

CSCuj45942

Active parent VTG with common channel after IPICS failover causes audio loop

CSCuj18555

UMS restart cause SIP call end but resource allocation still exists

CSCul11779

Red TX and Green RX flickering when PTT and no one to talk to

CSCul14493

Deactivating parent VTG of nested VTG breaks the restream of child VTG

CSCul25953

Three VTGs with common channel have one way audio

Cisco Instant Connect for Android Devices

CSCui86486

Android app: Stale SIP connection due to no SIP session refresh

CSCuj23605

Android app: Status update does not happen when users are disassociated

CSCuj75427

Android app: Persistent talk group is not keeping context with server/user

CSCuj81753

Android app: If no Mobile license, app gives invalid user/password error

CSCul13801

Instant Connect shortcut in the Ongoing app list does not work

CSCul14355

Android app: Receiving Audio feeble on Rugby in internal speaker mode

CSCul25911

Android app: Rx indicator flickers between green and white

CSCul35821

Android app: App stuck in logging out screen intermittently; needs force stop

CSCul36781

Android app: Intermittent logged out message seen on Rugby/ S3 devices

Cisco Instant Connect MIDlet

CSCug88202

No indication for out of Wifi service area

CSCui05267

MIDlet: Ringback tone did not stop when the call was "ignored" by remote

CSCui07161

P2P PTT call autoconnects when callee busy in CUCM call outside MIDlet

CSCui10730

MIDlet: Multiple services on handset gives "Error, contact administrator"

CSCui18061

MIDlet: MIDlet unresponsive when it can talk to active server

CSCui26011

MIDlet: Cannot receive audio on losing and resuming network coverage in 2 minutes

CSCui31013

End Call softkey exists on Wifi MIDlet phone after CUCM call release

CSCuj17586

MIDlet: Volume settings do not stick

CSCuj59015

MIDlet: Transmit audio interrupted by new tone playback during concurrent point-2-point calls

CSCuj60929

MIDlet: Battery drains less than hours as a result of 15s client poll to server


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information about obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html