Cisco IPICS Server Administration Guide provides the information that you need to understand, configure, manage, and use the Cisco IP Interoperability and Collaboration System (Cisco IPICS), release 4.6(1).
This preface contains the following sections:
•Obtaining Documentation, Obtaining Support, and Security Guidelines
Tip If you use Cisco IPICS only for communicating with other users and do not require any other introductory material, go to Chapter 4 "Performing Cisco IPICS User Tasks," which provides information about logging into Cisco IPICS, downloading and setting up your IPICS Dispatch Console, and completing your user profile.
Cisco IPICS Server Administration Guide is intended for users who configure, operate, and manage tasks for the Cisco IPICS server. It also is intended for users who perform any of the Cisco IPICS roles.
This document is organized as follows:
The following sections describe other Cisco IPICS documentation and documentation for related Cisco products.
Cisco IPICS Documentation
For more information about Cisco IPICS and the IDC application, see the latest releases of the following documentation:
•Cisco IPICS Server Installation and Upgrade Guide—This document describes how to install, configure, and upgrade the Cisco IPICS server software and Cisco IPICS operating system.
•IPICS Dispatch Console User Guide—This document describes how to install, configure, manage, and operate the IDC application
•Release Notes for Cisco IPICS—This document contains a description of the new and changed features, important notes, caveats, and documentation updates for this release of Cisco IPICS.
•Cisco IPICS Resources Card (Documentation Locator)—This document provides a summary of the documentation that is available for this release of Cisco IPICS.
•Cisco IPICS Compatibility Matrix—This document contains information about compatible hardware and software that is supported for use with Cisco IPICS.
To access the documentation for Cisco IPICS, go to the following URL:
Cisco Unified Communications Manager Documentation
For information about Cisco Unified Communications Manager, see the documentation at this URL:
Cisco Unified Communications Manager Express Documentation
For information about Cisco Unified Communications Manager Express, see the documentation at this URL:
Cisco Unified IP Phone Series Documentation
For information about Cisco Unified IP Phone models, see the documentation at the following URLs:
•Cisco IP Phone 6900—http://www.cisco.com/en/US/products/ps10326/index.html
•Cisco IP Phone 7900—http://www.cisco.com/en/US/products/hw/phones/ps379/
•Cisco IP Phone 8900—http://www.cisco.com/en/US/products/ps10451/index.html
•Cisco IP Phone 9900—http://www.cisco.com/en/US/products/ps10453/index.html
Session Initiation Protocol Documentation
The dial engine, which controls the dial-in and dial-out functionality of the policy engine, uses the Session Initiation Protocol (SIP). For information about SIP, see the documentation at this URL:
Cisco Security Agent
For information about Cisco Security Agent, see the documentation at this URL:
Cisco IOS Documentation
The Cisco IOS software documentation set describes the tasks and commands necessary to configure certain system components and other Cisco products, such as access servers, routers, and switches. Each configuration guide can be used in conjunction with its corresponding command reference.
For information about Cisco IOS software configuration, see the documentation at this URL:
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information about obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation. This document also lists all new and revised Cisco technical documentation.