Cisco IPICS Server Administration Guide, Release 4.6
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Index

Table Of Contents

Symbols - A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - R - S - T - U - V - W - X -

Index

Symbols

* (asterisk), in Cisco IPICS Administration Console windows 1-9, 1-12

A

About, in Administration Console 1-13

accessing

Activity Log Management window 2-85

Activity Log Options window 2-88

Administration Console 1-10

Channels window 2-3

Descriptors window 9-42

Dial Engine drawer 8-1

Download IDC window 4-2

IDC Installer window 2-108

IDC Regions window 2-110

IDC Versions window 2-102

Incidents window 2-71

Key Sets window 2-57

Keys window 2-60

License Management window 2-75

Locations window 2-29

Multicast Pool window 2-32

My Profile window 4-1

online help 1-13

Ops View window 7-2

Options window 2-89

Policy Management drawer 6-1

Radios window 9-7

RMS window 2-37

UMS window 2-48

User Groups window 3-29

Users window 3-2

Virtual Talk Groups window 5-1

VSOM List window 2-67

action

activate VTG 6-5

definition 6-1

deleting 6-12

dial-out 6-6, 6-11

in multi-purpose type policy 6-8

invite to VTG 6-5, 6-8

managing 6-5

notification 6-5

overview 6-5

reactivating 6-19

VTG add participants 6-6, 6-10

activating

policy 6-16

RMS 2-42

VTG 5-12, 6-8

active

channel state in Channel window, described 2-7

incident 2-70

multicast address 2-33, 2-36

VTG, managing 5-2, 5-11

active users

fields, described 2-82

viewing information for 2-82

activity log

described 2-84

downloading 2-85

downloading, archived 2-87

managing 2-84

managing activity types per ops view 2-88

options per ops view 2-88

types 2-88

understanding the Activity Log Management window 2-85

viewing 2-85

activity log retention period, setting described 2-91

adding

alert tone set 2-106

channel 2-5

channel group 2-20

key 2-61

keyset 2-58

locations 2-30

multicast address to multicast pool 2-34

radio 9-9

radio and tone descriptors 9-43

regions 2-111

RMS 2-43

sequence of multicast addresses to multicast pool 2-34

UMS 2-54

user 3-4

user group 3-31

VSOM server 2-68

VTG 5-6

address

e-mail, of user 3-8

information for user 3-7

multicast address 2-33

of user, in user profile 4-4

street, of user in Users window 3-8

Address Information tab 3-8

Administration Console

accessing 1-10

Authentication window 1-11

client system requirements 1-10

displaying current data 1-10

exiting 1-11

logging in 1-10

logging out 1-11

obtaining information about 1-13

online help 1-13

overview 1-8

refreshing 1-10

timeout 1-14

advanced IDC permissions 3-12

advanced IDC permissions, field described 4-6

alerting tones

See alert tones

alert notification 6-7

alert tones

adding 2-106

associating ops views 2-107

creating alert tone sets 2-105

deleting 2-108

managing 2-104

viewing or editing alert tone sets 2-106

allow complex key setting

end devices for users 3-12

IPICS options 2-99

user profile 4-6

allow latch

channel 2-10

field in user profile 4-6

in IDC tab 3-12

radio 9-14

allow secure channel patch

end device for users 3-12

IPICS options 2-99

user profile 4-6

all role, described 1-7, 3-9

archived incident

archive file name 2-92

configuring 2-91

maximum file size 2-91

retention period 2-91

run archive at 2-92

associating

alert tones to ops views 2-107

channel with user 3-18

ops views with user group 3-33

ops view with user 3-25

phone with user 3-19

policy with user 3-20, 6-15

radio with user 3-22

user with policy 3-20, 6-15

Associations tab 3-12

audio, disable 3-12

audio client 1-6

Authentication window 1-11

B

backup and restore operations

overview 11-1

performing 11-1

browser

guidelines for using 1-10

memory issues 1-10

pop-up windows, disabling blocking 1-10

refreshing windows 1-10

C

calculating DSPs A-12

caveats 9-6

changing status of VTG 5-12

channel

active state 2-12

active status 2-7

adding

new 2-5

to VTG template 5-5

allow association to users, field described 2-6

allow latch, described 2-10

allow use in VTGs field, described 2-7

associated 3-23

associated ops view, field described 2-9

associating

radio signals with user 2-16

to ops views 2-14

user with 3-18

with user 2-15

available 3-23, 3-33

changing status 2-12

channel color, field described 2-10

channel region, field described 2-10

channel selector, field described 2-9

deleting

from a channel group 2-23

from system 2-18

described 2-2

descriptor, field described 2-9

disabled status 2-7

disabling 2-12

editing information 2-5

enabled status 2-7

enable latch, field described 2-10, 9-14

enable VAD, field described 2-10

enabling 2-12

IDC region field described 2-10

in inactive VTG 5-5

listen only, field described 2-10

location 2-8

location, field described 2-8

mixing secure and non-secure in VTG 5-5

multicast address, field described 2-8

multicast address port, field described 2-8

name, field described 2-6

radio, field described 2-8

removing

from channel group 2-23

from system 2-18

RX mute during PTT, field described 2-10

search for in VTG window 5-24

secure, field described 2-6

status 2-7

type, field described 2-7

unavailable for VTG 5-22

viewing

associations 2-17

information 2-5

Channel dashboard

elements 12-3

overview 12-3

channel group

adding

new 2-20

to VTG template 5-5

associated ops view, field described 2-22

associated VTG 2-23

associated VTG status 2-23

associating ops views to 2-24

channels in 2-2

deleting 2-25

deleting a channel from 2-23

described 2-2

editing information 2-21

name 2-21

removing

channel from 2-23

from system 2-25

viewing

associations 2-23

information 2-21

Channel Selector Permissions 3-23

channel selectors

associated channel field, described 9-5

enabled status check box 9-5

key 9-5

label 9-5

strapping 9-5

Cisco 10-3

Cisco IOS documentation 1-xxiv

Cisco IPICS

Administration Console 1-8

database

backing up 11-3

logs 11-14

restoring 11-9

deployment options 1-3

getting started 1-1

hardware components 1-3

initial configuration 1-1

IP multicast address guidelines for 2-34

logging in to 4-1

Login window 4-1

overview 1-1, 1-3

Restrict Operator Role assignments 2-92

role 1-6

server 1-4

session timeout period setting 2-91

setting up 1-1

software components 1-3

Cisco IPICS policy engine

See policy engine

Cisco IPICS server

Administration Console 1-8

described 1-4

SSL certificate on D-1

usage guidelines 1-8

Cisco IPICS service

about C-1

configuring

for Cisco Unified Communications Manager C-1

for Cisco Unified Communications Manager Express C-3

disabling log in C-2

subscribing to C-3

using C-4

Cisco IPICS session timeout 2-91, 2-92

Cisco IPICS session timeout period, setting described 2-91

Cisco IP Interoperability and Collaboration System

See Cisco IPICS

Cisco router

function in a Cisco IPICS deployment 1-6

Cisco Security Agent documentation 1-xxiv

Cisco Unified Communications Manager

configuring as SIP provider 8-32

configuring Cisco IPICS service for C-1

documentation 1-xxiii

function in a Cisco IPICS deployment 1-6

Cisco Unified Communications Manager Express

configuring as SIP provider 8-35

configuring Cisco IPICS service for C-3

documentation 1-xxiii

Cisco Unified IP Phone

accessing Cisco IPICS service from C-4

allow latch 3-12

audio 3-12

dial login for 3-9

digit ID 3-10, 4-4

digit password 3-10

disable 3-10

documentation 1-xxiii

high availability, affect on 10-8

latching 3-12

listen only 3-12

managing for user 3-10

mute 3-10

subscribing to Cisco IPICS service C-3

timeout period setting 2-91

unmute 3-10

user in VTG 5-14

using as a PTT device C-1

client

log out, setting described 2-97

maximum video size, setting described 2-97

update poll, setting described 2-96

cluster view daemon, trace file 8-3

codec

field described 2-8

for policy engine 8-29

radio 9-10

communications preferences

configuring 3-14

described 3-13

managing 3-13

complex key setting

end devices for users 3-12

IPICS options 2-99

connection type, multicast address 2-33, 2-36

control function permissions 3-23

control functions 3-24

controllers

configuring T1/E1 controllers A-4

on RMS 2-41

copying a user 3-4

customized script prompts

codec 8-12

deleting 8-14

described 8-11

downloading 8-13

renaming 8-14

uploading 8-12

viewing list of 8-12

Customized Script Prompts window 8-12

D

Dashboard window, overview 12-1

database

backing up 11-3

choosing a backup destination 11-8

manually starting database server 11-19

options

changing 11-6

default 11-6

restoring 11-10

restoring 11-9

troubleshooting

backup procedure 11-15

restore procedure 11-15

database log 10-14

Database Management window

overview 11-2

tabs inside of 11-2

database replication block state 10-14

database updates 10-14

DDRBLOCK 10-14

deactivated

RMS 2-42

RMS status 2-41

VTG 5-13

deactive, incident 2-70

DEBUG-level error messages 12-11, 12-14

debug trace level 8-3

default language folder 8-8

default tone sequences, configuring 9-6

deleting

action from policy 6-12

alert tones 2-108

channel

from channel group 2-23

from system 2-18

channel group 2-25

descriptors 9-45

IDC

regions 2-112

versions 2-104

incident 2-74

key from system 2-66

keyset 2-60

languages 8-9

locations 2-31

multicast address 2-36

policy 6-16

radio 9-20

radio and tone descriptors 9-45

RMS 2-46

spoken names prompts 8-20

trigger from policy 6-15

UMS 2-55

user 3-28

user group 3-35

VSOM server 2-69

VTG 5-11

deployment, of Cisco IPICS 1-3

descriptors

deleting 9-45

managing radio and tone 9-23

updating 9-44

DFSI gateway

associating

keys 2-65

associating keys with, from Radios window 9-18

associating with key from Radios window 9-18

diagnostic information

downloading 12-9

viewing 12-6

Diagnostics window

diagnostic summary pane, described 12-9

elements 12-7

overview 12-1, 12-6

dial engine

codec 8-29

described 8-1

parameters 8-29

services

obtaining information about 8-2

status 8-2

trace file 8-3

Dial Engine drawer, accessing 8-1

dial engine script

See scripts 8-21

Dial Engine Script notification 6-7

dial-in

assigning to ops view 7-13

configuring SIP provider for 8-32

SIP trunk 8-34

dial-in floor 6-22

dialing out to participants in an active VTG 5-19

dial-in phone

disable 3-10

high availability, affect on 10-8

listen only 3-12

managing for user 3-10

mute 3-10

unmute 3-10

dial login

configuring 3-9

described 3-9

Dial Login tab 3-10

Dial notification 6-7

dial-out

action 6-6, 6-11

configuring SIP provider for 8-32

SIP trunk 8-34

dial preferences

configuring 3-14

described 3-14, 4-7

order of 3-17

dial prefix 8-30

digit ID 3-10, 4-4

digit password (PIN) 3-10, 4-4

direct dial

adding numbers 8-31

deleting numbers 8-32

described 8-30

dial prefix 8-30

updating numbers 8-31

viewing information about numbers 8-31

Direct Dial Management window 8-30

direct dial numbers

managing 8-30

viewing list 8-30

disable

Cisco Unified IP Phone 3-10

IDC attributes in an active VTG 5-19

latch in User Details window 5-17

UMS 2-53

user 3-27

disable audio, in user profile 4-6

disabled channel 2-7

disabled user 3-27

disable IDC activity log upload, setting described 2-97

disable RMS comparator, setting described 2-90

disabling

audio 3-12

dial-in phone 3-10

end device 3-10

IDC 3-10

listen only 3-12

radio 9-19

voice activation detection (VAD) 3-12

dispatcher role

described 1-7, 3-8

responsibilities 5-1

documentation

Cisco IOS 1-xxiv

Cisco Security Agent 1-xxiv

Cisco Unified Communications Manager 1-xxiii

Cisco Unified Communications Manager Express 1-xxiii

Cisco Unified IP Phones 1-xxiii

session initiation protocol (SIP) 1-xxiv

downloading

activity logs 2-85

archived activity logs 2-87

IDC 4-2

DS0

destination 2-45

disabling 2-45

enabling 2-45

in loopback 2-44

source 2-45

status 2-45

ds0 groups, configuring A-4

dspfarm

calculating DSPs A-12

checking configuration A-12

DSP resource pool A-12

enabling A-12

DSPs A-12

dump

memory trace 8-6

threads trace 8-6

E

E1 timeslots A-5

e-mail

address of user 3-8

notification

action 6-6

preference 3-14, 4-7

system event B-1

enable

IDC attributes in an active VTG 5-19

latch in User Details window 5-17

radio 9-19

UMS 2-53

user 3-27

enabled

channel 2-7

user 3-27

enable voice activity detection (VAD), field described 2-10

enabling

Cisco Unified IP Phone 3-10

dial-in phone 3-10

end device 3-10

IDC 3-10

listen only 3-12

UMS 2-53

voice activation detection (VAD) 3-12

end device

audio 3-12

described 3-10

disable 3-10

listen only 3-12

managing for user 3-10

mute 3-10

unmute 3-10

ERROR-level error messages 12-11, 12-14

event, also called active VTG 5-2

executed policy, information about 6-17

executing policy, information about 6-17

expiration date, of password 3-7

F

failover

affect on Cisco Unified IP Phone 10-8

affect on dial-in user 10-8

affect on IDC 10-6

affect on IDC and connected devices 10-2

affect on mobile client 10-8

local critical process failure 10-2

lost heartbeat message failure 10-2

manual 10-3, 10-9

file size, of archived incident 2-91

floor, for dial-in 6-22

G

G.711 2-8

G.729 2-8

gateway 1-4

General Information tab 3-7, 3-9

guidelines

for using IP multicast addresses with Cisco IPICS 2-34

managing active VTGs 5-11

managing inactive VTGs 5-5

multicast address 2-34

server usage 1-8

H

HA

See high availability (HA)

hangover time 9-11

hardware components, of Cisco IPICS 1-3

help, in Administration Console 1-13

high availability (HA)

active server 10-1

affect of failover on IDC and connected devices 10-2

Cisco Unified IP Phone, affect on 10-8

configuring 10-3

description 10-1

dial-in user, affect on 10-8

failover

local critical process failure 10-2

lost heartbeat message failure 10-2

manual 10-3

IDC connections, affect on 10-6

license 2-76

manual failover 10-9

mobile client, affect on 10-8

overview 10-1

redundant server location 10-2

split brain scenario

definition 10-3

resolving 10-10

standby server 10-1

synchronizing server time 10-8

UMS 2-51

unconfiguring 10-6

High Availability Window 10-4

host name, of RMS 2-41

I

icons, in users window 3-32

icons in Users window 3-3

ID, of user 3-5

IDC

activity log update, setting frequency 2-99

adding alert tone sets 2-106

advanced permissions 3-12

alert tones, See alert tones

allow latch 3-12

audio 3-12

changing the state of versions for updates 2-103

client log out, setting described 2-97

creating alert tone sets 2-105

deleting versions 2-104

described 1-3, 1-4

dialer preference 3-14, 4-7

Dialer Preferences 3-15

disable 3-10

downloading current version 4-17

failover, affect on 10-2

high availability affect on 10-6

installer, generating 2-109

latching 3-12

listen only 3-12

log files 3-10, 3-11

log in after failover 10-7

logout, forced 2-82

log upload frequency, setting described 2-98

managing for user 3-10

managing the configuration 2-108

mandatory update 2-103

maximum video size, setting described 2-97

mute 3-10

operation caveats when configuring tone sequences 9-41

recommended update 2-103

regions 2-111

adding 2-111

managing 2-110

maximum 2-110

See also regions

send logs on rollover, setting described 2-98

tab 3-12

unmute 3-10

update poll, setting described 2-96

user in VTG 5-14

versions

changing state 2-103

uploading 2-103

versions, managing 2-101

voice activation detection (VAD) 3-12

IDC alert tones

See alert tones

IDC Installer window 2-108

idcsetup.exe 2-108

idle status, for multicast address 2-33, 2-36

IN_SERVICE 8-2

inactive

VTGs 5-4

VTGs, guidelines 5-5

incident

Activated, field described 2-73

activating 2-73

active 2-70

changing status 2-73

configuring archive 2-91

Created, field described 2-73

Created By, field described 2-73

Deactivated, field described 2-73

deactivating 2-73

deactive 2-70

definition 2-70

deleting 2-74

description, field described 2-72

editing information 2-72

ID, field described 2-72

Incident VTG, field described 2-72

management 2-70

name, field described 2-72

Ops View, field described 2-73

overview 2-70

removing 2-74

state, field described 2-72

VTG 2-70

Incident dashboard

elements 12-4

overview 12-4

Incidents window

accessing 2-70, 2-71

understanding 2-70

INFO-level error messages 12-11, 12-14

Informix database, manually starting 11-19

invitation policy type

adding 6-11

described 6-4

updating 6-11

invitation type policy, actions in 6-5

invite to VTG action 6-5

IP address, of RMS 2-41

IP address selection guidelines A-6

ipics.log

downloading 12-12

error types 12-11, 12-14

IPICS Connect 9-22

IPICS Dispatch Console

See IDC

IP multicast address, guidelines for using with Cisco IPICS 2-34

IP Phone Text notification 6-6

ISSI gateway

associating

keys 2-65

associating keys with, from Radios window 9-18

associating with key from Radios window 9-18

K

key

adding

new 2-61

associating

DFSI gateway 2-65

ISSI gateway 2-65

with user 2-63

deleting

from system 2-66

editing information 2-62

Name, field described 2-62

removing

from system 2-66

viewing

associations 2-66

viewing information 2-62

keyset

active 2-59

adding

new 2-58

changing status 2-59

deleting

from system 2-60

Description, field described 2-59

editing information 2-58

Id, field described 2-59

inactive 2-59

Name, field described 2-59

removing

from system 2-60

Status, field described 2-59

viewing

information 2-58

L

languages

adding 8-9

default language folder 8-8

deleting 8-9

for prompts 8-8

for scripts 8-8

naming requirement 8-8

of TUI prompts 6-21

renaming 8-9

viewing list of 8-8

Languages window 8-8

latch

allow 3-12

disable 3-12

enable 3-12

LDAP

configuring 2-112

general settings 2-113

license

described 2-75

for policy engine 6-1

installed files 2-80

managing a Cisco IPICS 2-75

summary 2-76

time-bound, described 2-80

usage per ops view 2-78

License dashboard

elements 12-5

overview 12-5

license file, uploading 2-81

Linux user roles 1-7

listen only

in channel 2-10

in IDC tab 3-12

in radio 9-14

in user profile 4-6

LMR gateway 1-4

location

adding 2-30

associations 2-26

deleting 2-31

described 2-25

multicast address 2-33, 2-36

of RMS 2-40, 2-51

predefined 2-26

radio 9-10

RMS 2-43

summary of access types and connections 2-29

UMS 2-54

user 4-5

viewing or editing 2-30

locking, user account 3-27

log files

downloading 12-12, 12-15

IDC 3-10

in RCS Logs window 12-13

in System Logs window 12-10

managing activity 2-84

obtaining 3-11

log in, disabling for Cisco IPCS service C-2

log out

forced

from IDC 2-82

from mobile client 2-82

from Administration Console 1-11

offline client expiration 2-97

logs, managing activity 2-84

loopback

configuring 2-44

creating 2-44

disabling DS0 in 2-45

DS0

destination 2-45

source 2-45

status 2-45

dynamically allocated 6-2

enabling DS0 in 2-45

number 2-44

on RMS 2-41

removing 2-46

state 2-44

viewing information about 2-44

M

managing

activity log options per ops view 2-88

inactive VTGs 5-4

radio and tone descriptors 9-23

mandatory update, for IDC 2-103

maximum activity logs, setting described 2-91

member, adding to user group 3-32

merging RMS configuration 2-47

mobile client

high availability, affect on 10-8

logout, forced 2-82

multicast address

adding address to multicast pool 2-34

adding a sequence of addresses to multicast pool 2-34

address 2-35

address and port 2-33

assignment 2-34

channel 2-8

connection type 2-33, 2-36

conventions 2-8, 2-34, 2-35

deleting 2-36

editing information 2-35

guidelines 2-34

in multicast pool 2-31

location 2-33, 2-36

port 2-36

recommended range 2-34

status 2-33, 2-36

used by 2-33, 2-36

viewing information 2-35

multicast communications guidelines 2-34

multicast domain 2-25

multicast pool

adding multicast address to 2-34

deleting multicast address from 2-36

described 2-31

multi-purpose type policy

actions in 6-5, 6-8

activating 6-16

adding 6-8

described 6-4

trigger 6-12

updating 6-8

mute

Cisco Unified IP Phone 3-10

dial-in phone 3-10

end device 3-10

IDC 3-10

client 3-10

user in VTG 5-15

My Profile window, described 1-11

N

name

of user 3-5, 3-7

of user group 3-34

New Users window 3-4

notification

action 6-5

alert 6-7

configuring 6-9

Dial 6-7

Dial Engine Script 6-7

e-mail

action 6-6

system event B-1

IP Phone Text 6-6

overview 6-6

system event B-1

Talk Group 6-7

notification preferences

configuring 3-14

described 3-14, 4-7

notifying participants in an active VTG 5-19

O

old digit password, changing 4-4

online help, accessing 1-13

operational, RMS status 2-41

Operational Views

See ops views

operator role

described 1-7, 3-8

responsibilities 3-1

restricting assignments 2-92

ops view administrator role, described 1-7, 3-9

ops views

accessible to 7-5

affecting VTGs 7-10

allocating dial ports, described 7-19

assigning a dial number (DN) 7-13

assigning to user 7-20

associated 3-25

associating

channel groups with 2-24, 7-21

channels with 7-21

to channels 2-14

user group with 3-33

user with 3-25

available 3-25

belongs to 7-4

benefits 7-4

caveats 7-7

channels 7-21

creating 7-3

determining dial port allocation 7-20

dial-in numbers 7-13

dial port pools 7-19

overview 7-1

resources 7-4

system 7-1

to which user belongs 3-24

to which user group belongs 3-33

understanding VTGs 7-8

user roles 7-6

viewing

details 7-16

resources 7-15

Ops View to User Association window 3-25

Options window 2-89

order, of dial preferences 3-17

OUT_OF_SERVICE 8-2

P

P25 Fixed Station

controlling 9-4

keys for 2-56

ports 2-77

pager, notification preference 3-14, 4-7

PARTIAL_SERVICE 8-2

participant

adding to VTG 5-13

in VTG 5-13

removing from VTG 5-13

password

Apply User Account Lockout setting 2-95

Apply User Password Expiration setting 2-94

changing 4-3

expiration date 3-7

Failed Password Attempt Expiration Hours setting 2-96

Maximum Invalid Login Attempts Allowed setting 2-96

Minimum Digit Password Length setting 2-93

Minimum Lower Case Letter Count setting 2-93

Minimum Numeric Character Count setting 2-93

Minimum Password Length setting 2-92

Minimum Special Character Count setting 2-94

Minimum Upper Case Letter Count setting 2-93

Password Expiration Notification setting 2-95

Password Expiration setting 2-94

Password History Count setting 2-94

RMS 2-43

user 3-5, 3-7

patch secure channels

end device for users 3-12

IPICS options 2-99

user profile 4-6

phone

associated 3-20

associating user with 3-19

available 3-20

Phone Associations window 3-20

phone service C-1

PIN, digit password

defined 3-10

in user profile 4-4

Policies window

described 6-3

displaying 6-3

policy

action, See action

activating 6-16

adding 6-4

associated 3-21

associating user with 3-20, 6-15

available 3-21

definition 6-1

deleting 6-16

deleting action from 6-12

deleting trigger from 6-15

executed 6-17

executing 6-17

invitation type

actions in 6-5

adding 6-11

described 6-4

updating 6-11

multi-purpose type

actions in 6-5

adding 6-8

described 6-4

updating 6-8

ops view guidelines 6-4

reactivating 6-19

scheduled 6-19

system resources for 6-4

trigger 6-12

type 6-5

viewing information about 6-17, 6-19

Policy Associations window 3-21

policy engine

license requirement 6-1

Policies window 6-3

policy, See policy 6-1

roles that can access 8-1

SIP provider 8-32

tracing 8-3

Policy Management drawer, accessing 6-1

pop-up windows 1-10

port

channel 2-8

conventions 2-8, 2-35, 2-36

multicast address 2-36

preferences, system, setting in Options window 2-89

primary server

description 10-1

See also high availability (HA)

prompts

customized script, See customized script prompts

described 8-1

languages

See also language

languages, about 8-8

managing 8-7

repository 8-8

spoken name, See spoken name prompts

standard script, See standard script prompts

PTT channel

See channel

PTT channel group

See channel group

R

radio

adding

to system 9-9

to VTG template 5-5

Allow association to users, check box described 9-11

allow latch, described 9-14

Allow use in VTGs, check box described 9-12

associating

signals with channels 2-16

user with 3-22

with user from Radios window 9-16

channel 9-2

codec field described 9-10

control functions 3-24

default tone sequences 9-6

deleting 9-20

description, field described 9-9

descriptor file, described 9-24

designating permissions for 3-23

editing information 9-15

enabling or disabling 9-19

frequency channels, described 9-4

hangover time, field described 9-11

IDC caveats when configuring tone sequences 9-41

listen only, field described 9-14

location, field described 9-10

managing

descriptors 9-23

overview 9-2

multicast address, field described 9-10

multicast port, field described 9-10

name, field described 9-9

overview 9-1

Pooled Resource, field described 9-10

radio color, field described 9-14

region, field described 9-14

removing 9-20

RX mute during PTT, field described 9-14

search for in VTG window 5-24

secure radio, field described 9-10

tone and signaling sequences, described 9-24

tone descriptors, described 9-23

type, field described 9-9

viewing information 9-15

voice delay, field described 9-11

radio channel

managing 9-2

See also radio

radio color, field described 9-14

radio control service

See RCS

radio descriptors 9-24

deleting 9-45

described 9-24

format example 9-25

IDC operation caveats 9-41

managing 9-23

updating 9-44

radio preferences 3-14, 4-7

rcs.log

file 12-15

rcs.log, downloading 12-15

RCS logs

downloading 12-15

entry types 12-14

overview 12-14

viewing 12-13

RCS Logs window

described 12-13

log entry types 12-14

reactivate

action 6-19

policy 6-19

VTG 5-22

recommended update, for IDC 2-103

recording, spoken names prompts 8-18

recovering, system administrator 3-28

recurrence, of trigger 6-14

redundant server 10-2

refreshing, Administration Console 1-10

regions

adding 2-111

deleting 2-112

viewing or editing 2-112

removing

channel 2-18

channel from channel group 2-23

channel group 2-25

incident 2-74

key 2-66

keyset 2-60

radio 9-20

RMS 2-46

UMS 2-55

user 3-28

user group 3-35

VSOM server 2-69

VTG 5-11

repository 8-8, 8-21

required information, in Cisco IPICS windows 1-9, 1-11

rerecording, spoken names prompts 8-18

restoring a backed-up database 11-9

Restrict Operator Role assignments, setting described 2-92

retention period 2-91

RMS

activating 2-39, 2-42

adding 2-43

calculating DSPs A-12

configuration, merging 2-47

configuring

managing 2-47

security features A-1

T1/E1 controllers, interfaces, and voice parameters A-7

connectivity guidelines A-4

controllers 2-41

deactivated status 2-41, 2-42

deactivating 2-39, 2-42

deleting 2-46

described 1-5

ds0 groups A-4

dspfarm configuration A-12

E1 timeslots A-5

editing information 2-39

host name 2-41

IP address 2-41

IP address selection

Ethernet interface A-6

guidelines A-6

Loopback0 interface A-6

Vif1 interface A-6

location 2-40

loopback 2-41

managing

configuration 2-47

overview 2-37

merging configuration 2-47

name 2-40

operational status 2-41

removing 2-46

security features A-1

status 2-41

status of routers in RMS window 2-38

stopping

state 2-42

status 2-41

T1 timeslots A-4

unconfigured status 2-41

unreachable status 2-41

updating

configuration 2-47

information in Cisco IPICS 2-47

viewing information 2-40

RMS/UMS dashboard

overview 12-6

RMS dashboard

elements 12-6

RMS polling frequency, setting interval 2-90

role

all 1-7, 3-9

assigning 3-8

changing 3-8

Cisco IPICS 1-6

described 3-8

dispatcher 1-7, 3-8, 5-1

Linux user 1-7

operator 1-7, 3-1, 3-8

ops view administrator 1-7, 3-9

system administrator 1-6, 2-1, 3-9

user 1-6, 4-1

roles, field described 4-3

router

See RMS

router media service

See RMS

RX mute during PTT

on channel 2-10

on radio 9-14

S

scheduled policy, information about 6-19

scripts

adding 8-22

changing information about 8-22

deleting 8-23

described 8-1

dial engine 8-21

IppeDialin 8-21

IppeDialout 8-21

IppeRecording 8-21

languages 8-8

managing 8-21

repository 8-21

system 8-21

viewing information about 8-22

viewing list of 8-21

searching in Virtual Talk Groups window 5-23

secondary server

description 10-1

high availability license on 2-76

See also high availability (HA)

secure channel patch

end device for users 3-12

IPICS options 2-99

user profile 4-6

secure radio 9-10

Serial Radio Control Interface (SRCI)

accessing 9-20

channel selectors 9-22

IPICS Connect 9-22

overview 9-3

radio display and controls 9-21

radio information 9-20

server, Cisco IPICS 1-4

server logs, viewing 12-10, 12-13

server time, synchronizing for high availability 10-8

server usage guidelines 1-8

Serviceability drawer, overview 12-1

services, obtaining information about 8-2

session initiation protocol (SIP), documentation 1-xxiv

setting up Cisco IPICS 1-1

short message service (SMS), notification preference 3-14, 4-7

short name for channel, field described 2-6

SHUTDOWN 8-2

SIP, configuring for Policy Engine 8-24

SIP provider

Cisco IOS 8-35

Cisco Unified Communications Manager 8-32

Cisco Unified Communications Manager Express 8-35

configuring for Cisco IPICS 8-32

described 8-32

SNMP

MIB 2-89

software components, of Cisco IPICS 1-3

specifying order 3-18, 4-10, 4-12

split brain scenario

definition 10-3

resolving 10-10

spoken names prompts

changing information about 8-20

deleting 8-20

described 8-14

downloading 8-17

for user 3-25

recording 8-18

replacing .wav file 8-18

rerecording 8-18

uploading 8-16

viewing list of 8-15

Spoken Names window 8-15

SSL certificate, creating on Cisco IPICS server D-1

standard script prompts

described 8-10

uploading 8-11

viewing list of 8-10

Standard Script Prompts window 8-10

standby server

description 10-1

See also high availability (HA)

status

channel 2-7

DS0 2-45

multicast address 2-33, 2-36

Status Details window 8-2

stopping, RMS status in RMS window 2-41

sub-VTG 5-5

system administrator role

described 1-6, 2-1, 3-9

responsibilities 2-1

System dashboard, overview 12-2

system event e-mail notifications B-1

system logs

downloading 12-12, 12-15

entry types 12-11

overview 12-11

viewing 12-10

System Logs window

described 12-1, 12-10

log entry types 12-11

system preferences, setting in Options window 2-89

system status

monitoring 12-10, 12-13

T

T1/E1 controller configuration A-4

T1 timeslots A-4

tab

Address Information 3-8

Associations 3-12

Dial Login 3-10

General Information 3-7, 3-9

IDC 3-12

Talk Group notification 6-7

telephony user interface

See TUI

text to speech

See TTS 8-28

time out, period for Administration Console 1-14

tone broadcast wave files

See alert tones

tone descriptor files, for radios 9-23

tone descriptors

adding 9-43

deleting 9-45

described 9-23

IDC operation caveats 9-41

updating 9-44

tone sequences

description field, described 9-6

enabled state check box 9-6

label 9-6

momentary control 9-6

stateful control 9-6

tone sequences, described 9-23

trace

advanced activities 8-6

cluster view daemon 8-3

configuring, trace files

number 8-4

size 8-4

debug 8-3

default levels 8-5, 8-6

described 8-3

dial engine 8-3

dump

memory trace 8-6

threads trace 8-6

facilities 8-3, 8-5

files 8-3

interpreting trace files 8-7

levels 8-3, 8-4

maximum size of all trace files on systems 8-4

obtaining trace files 8-7

recommendations for 8-3

XDebug (extended debug) 8-3

TRACE-level error messages 12-11, 12-14

transaction log 10-14

trigger

adding 6-13

definition 6-1

deleting 6-15

overview 6-12

recurrence 6-14

updating 6-13

viewing 6-13

TTS

configuring 8-28

overview 8-28

TUI (telephony user interface)

accessing 6-21

activities 6-20

described 6-20

dial-in floor 6-22

dial login for 3-9

digit ID 3-10

guidelines

general 6-21

menu 6-22

logging in 6-21

PIN 3-10

speaking 6-22

type, channel connection 2-7

U

UMS

adding 2-54

deleting 2-55

described 1-5

disabled status 2-53

disabling 2-53

editing information 2-50

Enabled status 2-53

enabling 2-53

high availability 2-51

IP Address 2-50

location 2-51

managing

overview 2-48

name 2-50

removing 2-55

status of 2-48

viewing information 2-50

unconfigured, RMS status 2-41

understanding 7-19

Activity Log Management window 2-85

Channels window 2-3

Descriptors window 9-42

IDC Regions window 2-110

Incidents window 2-70

Key Sets window 2-67

Keysets window 2-57

Keys window 2-60

Ops View window 7-2

Radios window 9-7

RMS window 2-37

UMS window 2-48

Virtual Talk Groups window 5-2

unified media service

See UMS

unlocking a user account 3-27

unmute

Cisco Unified IP Phone 3-10

dial-in phone 3-10

end device 3-10

IDC 3-10

unmuting IDC user in a VTG 5-15

unreachable, RMS status 2-41

updating

descriptors 9-44

radio and tone descriptors 9-44

RMS configuration 2-47

uploading

IDC versions 2-103

license file 2-81

standard script prompts 8-11

used by field, for multicast address 2-33

user

adding

dial preferences in user profile 4-11

IDC preference in user profile 4-10

notification preferences in user profile 4-8

radio preferences in user profile 4-9

to system 3-4

to VTG template 5-5

address

information 3-7

street 3-8

associating

ops views with 3-25

phone with 3-19

policy with 3-20, 6-15

PTT channels with 3-18

radios with 3-22

to key 2-63

to PTT channels 2-15

associating radios with, from Radios window 9-16

changing information in user profile 4-2

channel association 4-13

copying 3-4

default location 3-10

deleting

dial preferences in user profile 4-11

from system 3-28

notification preferences in user profile 4-8

radio preferences in user profile 4-9

described 3-1

dial preferences 4-12

digit ID 3-10

digit password (PIN) field 3-10, 4-4

disabled 3-27

downloading IDC 4-17

editing

dial preferences in user profile 4-11

IDC dial preference in user profile 4-10

notification preferences in user profile 4-8

radio preferences in user profile 4-9

enabled 3-27

general information 3-7

in inactive VTG 5-5

list of VTGs in which is a participant 3-26

locking account 3-27

managing

associations 4-13

communications preferences 4-7

profile 4-2

name 3-5, 3-7

ops view for 3-24

order

of dial preferences 4-12

of radio preferences 3-18, 4-10

password 3-7

PIN 3-10

radio preferences 3-18, 4-10

recovering deleted system administrator 3-28

removing 3-28

search for in VTG window 5-24

status 3-27

unlocking account 3-27

updating IDC dialer preferences in user profile 4-10

viewing

associations 4-16

dial preferences 4-11

IDC dialer preferences 4-10

notification preferences 4-8

radio preferences 4-9

user associations

Channels tab, described 4-13

Incidents tab, described 4-14

Keys tab, described 4-16

Phones tab, described 4-15

Policies tab, described 4-15

Radios tab, described 4-14

Virtual Talk Groups tab, described 4-15

User dashboard

elements 12-4

overview 12-4

User Details window

activities 1-11

enabling or disabling latch for IDC user 5-17

user group

adding

members to 3-32

new 3-31

to VTG template 5-5

associating ops views with 3-33

changing name of 3-34

deleting 3-35

described 3-1, 3-29

list of VTGs in which is a participant 3-34

naming recommendation 3-31

ops view for 3-33

removing 3-35

User Groups window

accessing 3-29

described 3-29

User Management drawer, accessing 3-1

user name of RMS field, described 2-41

user profile

account status field, described 4-3

address field, described 4-4

belongs to field, described 4-3

confirm password field, described 4-3

default location 4-5

described 4-2

dial preferences field, described 4-7

digit ID field, described 4-4

first name field, described 4-2

IDC info field, described 4-6

IPICS status field, described 4-3

last name field, described 4-2

new password field, described 4-3

notification preferences field, described 4-6

old digit password field, described 4-4

old password field, described 4-3

password expiration date field, described 4-3

roles field, described 4-3

user name field, described 4-2

User Radio Permissions window 3-23, 3-24

user role

described 1-6

responsibilities 4-1

users

key associations 4-16

phone associations 4-15

policy associations 4-15

radio associations 4-14

VTG associations 4-15

Users window

accessing 3-2

described 3-2

V

video size, maximum 2-97

viewing

activity logs 2-85

and downloading archived activity logs 2-87

and editing user associations, My Associations window 4-2

channel associations 2-17

IDC

alert tone sets 2-106

regions 2-112

key associations 2-66

ops view resources 7-15

or editing locations 2-30

user associations 4-16

virtual talk group

See VTG

Virtual Talk Group dashboard

elements 12-4

overview 12-4

voice activity detection

enable field 2-10

enabling on IDC 5-7, 5-9

voice delay 9-11

VSOM server

adding

new 2-68

deleting from system 2-69

Description, field described 2-69

Id, field described 2-69

Name, field described 2-69

removing

from system 2-69

viewing information 2-69

VTG

activating 5-12

active 5-2, 5-11

adding

channel 5-5

channel group 5-5

new 5-6

participants 5-13

radio 5-5

to VTG template 5-5

user 5-5

user group 5-5

VTG 5-5

best practices 5-25

changing the status of 5-12

channel in inactive 5-5

Cisco Unified IP Phone user in 5-14

deactivating 5-13

deleting 5-11

dialing out to participants in active 5-19

disabling

IDC attributes in active 5-19

latch in User Details window 5-17

empty 5-5

enabling

IDC attributes in active 5-19

latch in User Details window 5-17

guidelines for managing

active 5-11

inactive 5-5

IDC user in 5-14

inactive 5-2

incident 2-70

in which user group is participating 3-34

list in which user is participating 3-26

managing 5-2

active 5-11

inactive 5-4

modifying 5-9

multicast address used by 2-31

muting an IDC user 5-15

non-secure channel in 5-5

notifying participants in active 5-19

participant in itself 5-5

participants 5-13

reactivating 5-22

removing

from system 5-11

participants 5-13

search for in VTG window 5-24

secure channel in 5-5

seeing as user on Cisco Unified IP Phone C-6

sub-VTG 5-5

unavailable channel 5-22

unmuting an IDC user 5-15

user in inactive 5-5

VTG add participants action 6-6, 6-10

VTG search utility, using 5-23

W

WARN-level error messages 12-11, 12-14

X

X, in Activate VTG Details area 5-22

Xdebug (extended debug) trace level 8-3