Cisco IPICS Server Installation and Upgrade Guide, Release 2.0(1)
Upgrading Cisco IPICS
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Upgrading Cisco IPICS

Table Of Contents

Upgrading Cisco IPICS

Deactivating Active VTGs

Backing Up Your Database Files

Backing Up Your Database Files to a Remote Location

Backing Up Your Files to a Windows PC or Server

Changing Directory and File Names with a GUI-Based Program

Changing Directory and File Names with a CLI-Based Program

Installing the Cisco IPICS Operating System Software, Release 2.0(1)

Reinstalling the Cisco IPICS Server Software, Release 1.0(2)

Restoring Your Database Files

Restoring Your Database Files From a Remote Location

Renaming the Backup Files

Changing Directory and File Names with a GUI-Based Program

Changing Directory and File Names with a CLI-Based Program

Upgrading Your Cisco IPICS Server Software to Release 2.0(1)

Reactivating the VTGs


Upgrading Cisco IPICS


If your Cisco IPICS server is running release 1.0(2), you can upgrade your server to release 2.0(1) by using a Cisco-provided CD-ROM. If you are not sure about how to obtain this software, contact your Cisco representative for information.


Tip To verify which versions of Cisco IPICS are compatible for upgrade, refer to the most recent version of the Cisco IPICS Compatibility Matrix at http://www.cisco.com/univercd/cc/td/doc/product/cis/c_ipics/index.htm


The Cisco IPICS operating system was modified as part of this release to accommodate support for additional hardware drivers. You must follow this sequence of steps to fully upgrade your server software to Cisco IPICS release 2.0(1):

1. Deactivate any active VTGs. For more information, see the "Deactivating Active VTGs" section.

2. Perform a remote backup of your data. To perform this procedure, access the Manage Database pane in the Administration Console by navigating to System Administrator > Database. For information about the steps to follow, see the "Backing Up Your Database Files" section.

3. Install the Cisco IPICS operating system, release 2.0(1), which is an updated version of the operating system. For more information, see the "Installing the Cisco IPICS Operating System" section.

4. Reinstall the Cisco IPICS release 1.0(2) server software. To reinstall this software, follow the procedure that is documented in the "Reinstalling the Cisco IPICS Server Software, Release 1.0(2)" section. (You must perform this procedure in console mode.)

5. Restore the data that you backed up to a remote server from the Manage Database pane, which is located in the System Administrator > Database window in the Administration Console. For information about the steps to follow, see the "Restoring Your Database Files" section.

6. Upgrade the Cisco IPICS release 1.0(2) server software to Cisco IPICS release 2.0(1) by following the steps listed in the "Upgrading Your Cisco IPICS Server Software to Release 2.0(1)" section.

7. Reactivate any VTGs that you deactivated in Step 1. For more information, see the "Reactivating the VTGs" section.

This chapter contains information about upgrading your software to Cisco IPICS release 2.0(1) and other actions that you must take to fully complete this upgrade process; it includes the following sections:

Deactivating Active VTGs

Backing Up Your Database Files

Installing the Cisco IPICS Operating System Software, Release 2.0(1)

Reinstalling the Cisco IPICS Server Software, Release 1.0(2)

Restoring Your Database Files

Upgrading Your Cisco IPICS Server Software to Release 2.0(1)

Reactivating the VTGs

Deactivating Active VTGs

You should deactivate any active VTGs when you perform the upgrade procedure. When you deactivate the VTGs, Cisco IPICS performs database-related cleanup tasks that prepare the VTGs for migration to the database schema for Release 2.0(1). For more information about deactivating VTGs in Cisco IPICS release 1.0(2), refer to the "Administration Console: Dispatcher Tasks" chapter of the Cisco IPICS Server Administration Guide, Release 1.0(1).

To deactivate any active VTGs, perform the following procedure:

Procedure


Step 1 In the VTG Workspace window Active VTGs area, click the VTG that you want to deactivate.

The VTG displays in the Active VTG Details area.

Step 2 Click Deactivate VTG, which appears in the Active VTGs area under the list of VTG participants.

The VTG becomes inactive and it moves from the list in the Active VTGs area to the list in the VTG templates.


Backing Up Your Database Files

As part of this upgrade, you need to install the latest version of the Cisco IPICS operating system software. This installation erases all existing data on your server and formats your hard drive. Therefore, before you continue with the upgrade procedure, you must back up your database files to an external host.

Cisco recommends that you back up your database file to a remote host that supports the secure copy (scp) command, such as a UNIX or Linux server. If you need to back up your files to a Windows-based server or PC that does not support scp, perform a local backup of the database; then, rename the files before you move them to the server or PC. See the "Backing Up Your Files to a Windows PC or Server" section for more information about renaming the backup files.

This section includes the following topics:

Backing Up Your Database Files to a Remote Location

Backing Up Your Files to a Windows PC or Server

Backing Up Your Database Files to a Remote Location

To back up your database files to a remote location, perform the following procedure.

Procedure


Step 1 From the Cisco IPICS Administration Console, navigate to System Administrator > Database to access the Manage Database window.

Step 2 In the Database Backup pane of the Manage Database window, choose one of following destinations for your backup:

Choose the Remote Host option to back up your files to a remote location.


Note Use the Remote Host option only if the remote host supports the scp command. If you use a remote host that does not support scp (for example, a Windows PC or server), choose the Local Directory option. You must back up your data to the Cisco IPICS server, then use an FTP client software program, such as SSH Secure Shell Client software (or similar software), to copy the backup files to a remote host.

If you choose the Local Directory option, make sure that you remove all colons from the folder names before you transfer the files; otherwise, the operation does not succeed. For more information about renaming the directory and files, see the "Backing Up Your Files to a Windows PC or Server" section.


When you choose the Remote Host option, you must specify the following information:

Remote Host IP Address—Enter the IP address of the remote host

User Name—Enter a valid user ID for access to the remote host

User Password—Enter a valid password for this user

Remote Directory—Enter the location of the full directory path on the remote host where you want the files to be stored

Choose the Local Directory option to back up your files to a local directory. If the remote host does not support the scp command, specify this option. Specify /mybackup as the directory location.

Step 3 To begin the backup procedure, click Backup Now.

Cisco IPICS begins the backup process.

Step 4 To view the backup activity, click the Refresh button that is located at the bottom of the window.

The Database Logs pane shows the log entries that pertain to the backup process.

Step 5 To view the details of your backup activity, wait for the window to refresh or click Refresh to check the successful completion of your backup.

Cisco IPICS provides the following visual identification of certain log entries:

Log entries that display in blue text indicate the successful completion of a script.

Entries that display in green text indicate the successful completion of a process.

Entries that display in red text indicate that an error has occurred.

Step 6 After you have completed the backup process, access the remote host to validate that the backup files have been stored to the remote directory that you specified.

Step 7 If you used the Remote Host option to back up your data, proceed to Step 8. If you used the Local Directory option to back up your data, perform the following steps to transfer your backup data from the Cisco IPICS server to the remote host:

a. Choose Start > Programs > SSH Secure Shell > Secure File Transfer Client to connect remotely to the Cisco IPICS server from your remote host.


Note If you do not have Secure File Transfer Client installed on your PC, use another program that permits a secure file transfer session between your PC and the server.


b. Click Quick Connect to connect to the Cisco IPICS server.

The Connect to Remote Host window displays.

c. In the Host field, enter the DNS host name or the IP address for your Cisco IPICS server. Then, press the Tab key.

d. In the User Name field, enter root.

e. Click Connect.

The Enter Password window displays.

f. Enter the password for the root user and click OK.

The SSH Secure File Transfer Client connects to the Cisco IPICS server and displays the contents of the /root directory in the right pane of the window.

g. Select Operation > Go to Folder from the SSH Secure Shell menu bar.

The Go to Folder pop-up window displays.

h. In the Enter Folder Name field, enter /mybackup.

The right pane of the window displays the contents of the /mybackup directory. The directory contains a subdirectory that is timestamped with the date and time that the local directory backup was performed, for example IDSA2006-11-02_14:04:52. This directory contains your backup files.

i. Remove the colons from the directory and file names by following the procedure in the "Backing Up Your Files to a Windows PC or Server" section.

To copy the backup directory and its contents to your remote host, proceed to Step j.

j. Click the Up icon in the SSH Secure Shell toolbar to return to the /mybackup directory.

k. In the left window pane, navigate to the folder on your remote host to where you would like to store the backup files.

l. Drag the contents of the /mybackup folder from the right window pane to the left pane to initiate the copy procedure.

A progress window displays while the file copies the /mybackup folder to the folder that you specified on your remote host. After the copy completes, the backup folder displays in the left pane.

m. Close the SSH Secure File Transfer Client.

Step 8 Install the updated Cisco IPICS operating system, release 2.0(1), as described in the "Installing the Cisco IPICS Operating System Software, Release 2.0(1)" section.


Backing Up Your Files to a Windows PC or Server

If you are transferring your backup data to a server that does not support scp, you must remove the colons from the directory and file names before you perform the transfer operation.


Note Windows-based PCs and servers do not support the use of colons in directory or file names. Therefore, you must remove the colons from the directory and file names before you transfer your files. Make sure that you do not make any other modifications to the folder name when you remove the colons.


To remove the colons from the directory and file names, perform one of the following procedures:

Changing Directory and File Names with a GUI-Based Program

Changing Directory and File Names with a CLI-Based Program

Changing Directory and File Names with a GUI-Based Program

If you use a program that supports GUI-based file renaming, such as SSH Secure Shell, perform the following procedure to remove the colons from the directory and file names:

Procedure


Step 1 On your PC, open a GUI-based FTP program, such as SSH Secure Shell Secure File Transfer Client or similar software.

Step 2 Open a secure session to the server by logging in with the root user ID.

Step 3 Navigate to the /mybackup folder.

Step 4 Right-click the folder and click Rename.

Step 5 Remove the colons from the folder name.

For example, rename IDSA2006-11-02_14:04:52 to IDSA2006-11-02_140452.

Step 6 Double-click the renamed folder to open it.

Step 7 Locate the file with the .ota file extension in the folder.

An example of an .ota file name is L0_2006-11-02_14:04:52.ota.

Step 8 Remove the colons from the file name.

For example, rename L0_2006-11-02_14:04:52.ota to L0_2006-11-02_140452.ota.


Changing Directory and File Names with a CLI-Based Program

If you use a program that does not support GUI-based file renaming, you can use command-line interface (CLI) commands to remove the colons from the backup directory and file names. To use CLI to remove the colons, perform the following procedure:

Procedure


Step 1 Log in to the server with the root user ID.

Step 2 Navigate to the /mybackup directory by entering the following command:

[root]# cd /mybackup

Step 3 To display the contents of the /mybackup directory, enter the following command:

[root]# ls

The contents of the directory displays. The backup directory displays with the following format:

IDSAyyyy-mm-dd_hh:mm:ss

where:

yyyy-mm-dd_hh:mm:ss represents the year, month, day, hour, minute and second, respectively, that you performed the backup procedure.

Step 4 Remove the colons from the backup directory name by entering the following command:

[root]# mv <IDSAyyyy-mm-dd_hh:mm:ss> <IDSAyyyy-mm-dd_hhmmss>

The following example renames the folder IDSA2006-11-02_14:04:52 to IDSA2006-11-02_140452:

[root]# mv IDSA2006-11-02_14:04:52 IDSA2006-11-02_140452

Step 5 Navigate to the backup directory by entering the following command:

[root]# cd <IDSAyyyy-mm-dd_hhmmss>

Step 6 To display the contents of the backup directory, enter the following command:

[root]# ls

The contents of the backup directory displays.

Step 7 Locate the file with the .ota file extension in the folder.

An example of an .ota file name is L0_2006-11-02_14:04:52.ota.

Step 8 Remove the colons from the .ota file name by entering the following command:

[root]# mv <L0_yyyy-mm-dd_hh:mm:ss>.ota <L0_yyyy-mm-dd_hhmmss>.ota

The following example renames the file L0_2006-11-02_14:04:52.ota to L0_2006-11-02_140452.ota:

[root]# mv L0_2006-11-02_14:04:52.ota L0_2006-11-02_140452.ota


Installing the Cisco IPICS Operating System Software, Release 2.0(1)

After you have backed up your files to a remote host location, you install the Cisco IPICS operating system software, release 2.0(1). This software is required for the Cisco IPICS server software, release 2.0(1) to operate on all supported platforms.

To install the Cisco IPICS operating system software, release 2.0(1), see the "Installing the Cisco IPICS Operating System" section.

Caveat for Entering the Root User Password

Be aware of the following caveat when you enter the password for the root user:

When you enter your new root user password, make sure that you enter a password that begins with a-z, A-Z or 0-9. The installation program for the Cisco IPICS server software, release 1.0(2) does not support the use of special characters as the first character in the root password. If you enter a special character as the first character in the root password, your root user ID becomes inoperable after you install the server software, release 1.0(2).

Reinstalling the Cisco IPICS Server Software, Release 1.0(2)

After you have completed the installation of the Cisco IPICS operating system software, you must reinstall the server software, release 1.0(2) by using console mode.

This procedure requires that you have the existing CD-ROM for Cisco IPICS server software release 1.0(2). This CD-ROM does not ship with the package that you receive for Cisco IPICS 2.0(1). If you do not have a copy of the CD-ROM for Cisco IPICS server software release 1.0(2), contact your Cisco support representative for assistance.


Note This installation uses a text-based installer. The upgrade procedure does not support the use of GUI mode for the Cisco IPICS release 1.0(2) server software installation.


To reinstall the Cisco IPICS server software in console mode, perform the following procedure:

Procedure


Step 1 Place the installation CD for Cisco IPICS server software release 1.0(2) in the disk drive of the Cisco IPICS server.

Step 2 Connect to the Cisco IPICS server by using one of the following options:

If you have a monitor attached to the server, you can access the console directly and open a terminal window by following these steps:

a. Enter root in the hostname login: field in the terminal console and press Enter.

Cisco IPICS prompts you for the password for the root user.

b. Enter the password for the root user and press Enter.

The Cisco IPICS operating system logs you in as the root user.

To access the server remotely, follow these steps:

a. Use SSH Secure Shell Client software (or similar software) to connect to the server from your local workstation by choosing Start > Programs > SSH Secure Shell > Secure Shell Client.

b. Click Quick Connect to open up the Connection to Remote Host dialog box.

c. In the Host field, enter the IP address for the server; then, press Tab.

d. In the User Name field, enter root.

e. Click Connect to connect to the server.

f. Enter the root password; then, click OK.

After the login completes, the SSH Secure Shell Client displays a root prompt for the Cisco IPICS server.

Step 3 Mount the contents of the CD onto the server by entering the following command at the command line:

[root]# mount /mnt/cdrom

Step 4 To view the contents of the CD, enter the following commands:

[root] # cd /mnt/cdrom

[root] # ls -l

The name of the Cisco IPICS installer file displays with a .bin extension.

Step 5 To begin the installation, enter the following command:

[root] # ./install_ipics_1_0_2.bin -i console

The window displays a message that informs you that the installer is extracting files.

After the files have been extracted, the installer displays introductory text.

Step 6 Press Enter to continue.

The End User License Agreement displays.

Step 7 Enter through all of the pages of the license agreement. After you have read the entire agreement, enter Y to accept the terms of the agreement.

The Choose Install Set menu displays.

Step 8 Enter 2 and press Enter to install the server software from the following choices:

1-Typical—This option installs Cisco IPICS server software with CSA

2-Customize—This option allows you to choose whether to install Cisco IPICS server software with or without CSA

3-Upgrade—This option installs an upgrade to a previously installed version of Cisco IPICS server software

Step 9 Enter 2 and press Enter to install the server software from the following choices:

1-Install CSA—This option installs Cisco IPICS server software with CSA

2-Do not install CSA—This option installs Cisco IPICS server software without CSA


Note When you install the Cisco IPICS server software without CSA, the time that it takes you to upgrade is decreased. CSA is not necessary in this step because CSA is installed when you upgrade your server software to release 2.0(1) as described in the "Upgrading Your Cisco IPICS Server Software to Release 2.0(1)" section.


Step 10 When the system prompts you, enter the root password; then, press Enter.


Note When you enter your new root user password, make sure that you only use passwords that begin with a-z, A-Z, or 0-9. This version of the server software does not support the use of special characters as the first character in the root password. If you enter a special character as the first character in the root password, your root login becomes inoperable, and you must boot the system in single user mode to change the root password and reinstall Cisco IPICS to resolve the problem.


The installer prompts you to reenter the root password.

Step 11 Enter the root password again to confirm; then, press Enter.

The Cisco IPICS installer prompts you to enter a password for the ipicsadmin user, the informix user, and the ipics user.

Step 12 Enter passwords for the ipicsadmin user, the informix user, and the ipics user.

The passwords must be at least eight characters long. Cisco recommends the following additional guidelines for the user passwords:

Enter the same password for the ipics user as the password that Cisco IPICS used at the time that you performed the backup operation. When you restore your data, the restore procedure overwrites the ipics user password, and the password reverts to the password that Cisco IPICS used at the time of the backup procedure.

When you enter your new passwords for the ipicsadmin and informix users, make sure that you only use passwords that contain a-z, A-Z or 0-9. Cisco IPICS does not support the use of special characters in these passwords when you reinstall the server software, release 1.0(2).

The Cisco IPICS installer displays the Preinstallation Summary.

Step 13 To continue, press Enter.

The installation process begins. Upon completion, the system displays text to indicate that the installation has completed.

Step 14 To continue, press Enter.

The system prompts you to restart the server now or later.

Step 15 Choose from the following options to restart the server:

1—Restart now; this option specifies the default

2—Restart later

Step 16 To restart the server now, press Enter.

The system automatically reboots.

Step 17 If you were connected via SSH Secure Shell Client software, close this window by choosing File > Disconnect; then click Ok.

Step 18 Log into the Administration Console as the ipics user.

Step 19 Upload your license file or files by following the procedure in the "Uploading the Cisco IPICS License Files" section.


Restoring Your Database Files

After you have backed up your files, installed the Cisco IPICS operating system software release 2.0(1), and reinstalled the Cisco IPICS server software release 1.0(2), you must restore your database files from the remote host location. After you restore your existing files, you can then proceed to upgrading to the Cisco IPICS server software release 2.0(1).

The upgrade process from release 1.0(2) to release 2.0(1) automatically migrates your database files to the new database schema for release 2.0(1).

This section includes the following topics:

Restoring Your Database Files From a Remote Location

Renaming the Backup Files

Restoring Your Database Files From a Remote Location

To restore your database files from a remote location, perform the following procedure:

Procedure


Step 1 From the Cisco IPICS Administration Console, navigate to System Administrator > Database to access the Manage Database window.

Step 2 If you backed up your data by using the Remote Host option, proceed to Step 3. If you backed up your data by using the Local Directory option and then copied it to a remote host, perform the following actions from the remote host:

a. Choose Start > Programs > SSH Secure Shell > Secure File Transfer Client to connect remotely to the Cisco IPICS server from your remote host.


Note If you do not have Secure File Transfer Client installed on your PC, use another program that permits a secure file transfer session between your PC and the server.


The SSH Secure File Transfer Client window displays. The desktop of your remote host displays in the left pane.

b. Click Quick Connect to connect to the Cisco IPICS server.

The Connect to Remote Host window displays.

c. In the Host field, enter the DNS host name or the IP address for your Cisco IPICS server. Then, press the Tab key.

d. In the User Name field, enter root.

e. Click Connect.

The Enter Password window displays.

f. Enter the password for the root user and click OK.

The SSH Secure File Transfer Client connects to the Cisco IPICS server and displays the contents of the /root directory in the right pane of the window.

g. In the left pane of the window, navigate to the folder location on your remote host where you stored the backup files.

An example of a backup folder name is IDSA2006-11-02_140452.

h. Choose Operation > Go to Folder from the SSH Secure Shell menu bar.

The Go to Folder pop-up window displays.

i. In the Enter Folder Name field, enter /devices.

The right pane of the window displays the contents of the /devices folder.

j. Drag the backup folder on your remote host from the left pane of the window to the right pane to initiate the copy procedure.

A progress window displays while the file copies from your remote host to the /devices directory. When the copy completes, the backup folder displays in the right pane, for example IDSA2006-11-02_140452.

k. Add the colons back to the directory and file names by completing the procedure that is documented in the "Renaming the Backup Files" section.

l. To change the ownership of the backup folder and files, enter the following command:

[root]# chown -R informix:ipics /devices/IDSA*

m. To allow Cisco IPICS to read from, and write to, the backup folder and files, enter the following command:

[root]# chmod -R 550 /devices/IDSA*

n. Close the SSH Secure Shell terminal window.

o. Close the SSH Secure File Transfer Client or similar program.

Step 3 In the Restore from Backup pane of the Manage Database window, choose one of the following options to restore your database file:

If you performed your backup operation to a remote host, choose the Remote Host option.

When you choose this option, you must specify the following information:

Remote Host IP Address—Enter the IP address of the remote host.

User Name—Enter a valid user ID for the remote host.


Note To help ensure the security of your data, Cisco IPICS does not support the use of different user IDs for backup and restore operations that you perform on the same data set. Therefore, when you restore your data, make sure that you specify the same user ID as the one that you used to back up your data; otherwise, the procedure cannot succeed.


User Password—Enter the password for this user.

Remote Directory—Enter the directory on the remote host from which you want to retrieve your files. Use the full path.


Tip When you specify a remote host destination for your backup, Cisco IPICS creates a folder inside the remote directory that you specify and places your backup files in subdirectories that are labeled with a date and time; for example, 2005-11-02_14:04:52. When you restore data, make sure that you specify the entire path, including the subdirectory name.


If you performed a local backup operation and used a secure FTP program to copy your files to the Cisco IPICS server, choose the Local Directory option. Enter the full path for a directory on the Cisco IPICS server.


Note When you restore data, you must specify the entire path, including the subdirectory name, for example, /devices/IDSA2006-11-02_14:04:52.


Step 4 Click Restore Now.

Cisco IPICS begins the restore process and logs you out of the Administration Console.

As part of the restore process, the system restarts the Tomcat service. You must wait for the restore process to complete before you can log in again and view the log details.


Tip While the system is processing the restore operation, you can check the status in the db-maintenance.log. The db-maintenance.log file for release 1.0(2) is located in the /opt/cisco/ipics/database/db-maintenance folder on the server. After you upgrade your server software to release 2.0(1), the location of the db-maintenance.log file changes to /opt/cisco/ipics/database/logs folder on the server.


Step 5 To view the status of the restore procedure, wait approximately 20 minutes; then log in to the Administration Console and navigate to the Manage Database window.

From the Database Logs pane, you can view status messages that pertain to the restore procedure.


Note If you attempt to log in before the restore process completes, Cisco IPICS displays a message that states that the database is unavailable. Please wait and then try your login again.


Step 6 Log in to the Administration Console as the ipics user.


Note Enter the ipics user password that the system used at the time that you performed the backup procedure.


Step 7 Upgrade the Cisco IPICS server software to release 2.0(1), as described in the "Upgrading Your Cisco IPICS Server Software to Release 2.0(1)" section.


Renaming the Backup Files

After you install the new version of the Cisco IPICS operating system, and reinstall the server software, release 1.0(2), you must add the colons back to the directory and file names before you restore your data; otherwise, the restore procedure fails.

This section contains the following topics:

Changing Directory and File Names with a GUI-Based Program

Changing Directory and File Names with a CLI-Based Program

Changing Directory and File Names with a GUI-Based Program

If you use a program that supports GUI-based file renaming, such as SSH Secure Shell, perform the following procedure to add the colons back to the directory and file names:

Procedure


Step 1 On your PC, open a GUI-based FTP program, such as SSH Secure Shell Secure File Transfer Client or similar software.

Step 2 Open a secure session to the server by logging in with the root user ID.

Step 3 Navigate to the /devices folder.

Step 4 Right-click the folder and click Rename.

Step 5 Add the colons back to the directory name.

For example, rename IDSA2006-11-02_140452 to IDSA2006-11-02_14:04:52.

Step 6 Double-click the renamed folder to open it.

Step 7 Locate the file with the file extension of .ota in the folder.

An example of an .ota file name is L0_2006-11-02_140452.ota.

Step 8 Add the colons back to the file name.

For example, rename L0_2006-11-02_140452.ota to L0_2006-11-02_14:04:52.ota.


Changing Directory and File Names with a CLI-Based Program

If you use a program that does not support GUI-based file renaming, you can use CLI commands to add the colons to the backup directory and file names. To use CLI to add the colons, perform the following procedure:

Procedure


Step 1 Log in to the server with the root user ID.

Step 2 Navigate to the /devices directory by entering the following command:

[root]# cd /devices

Step 3 To display the contents of the /devices directory, enter the following command:

[root]# ls

The contents of the directory display. The backup directory displays with the following format:

IDSAyyyy-mm-dd_hhmmss

Step 4 Add the colons to the backup directory name by entering the following command:

[root]# mv <IDSAyyyy-mm-dd_hhmmss> <IDSAyyyy-mm-dd_hh:mm:ss>

The following example renames the folder IDSA2006-11-02_140452 to IDSA2006-11-02_14:04:52:

[root]# mv IDSA2006-11-02_140452 IDSA2006-11-02_14:04:52

Step 5 Navigate to the backup directory by entering the following command:

[root]# cd <IDSAyyyy-mm-dd_hh:mm:ss>

Step 6 To display the contents of the backup directory, enter the following command:

[root]# ls

The contents of the backup directory displays.

Step 7 Locate the file with the file extension of .ota in the folder, for example L0_2006-11-02_140452.ota.

Step 8 Add the colons to the file name in the .ota file by entering the following command:

[root]# mv <L0_yyyy-mm-dd_hhmmss>.ota <L0_yyyy-mm-dd_hh:mm:ss>.ota

The following example renames the file L0_2006-11-02_140452.ota to L0_2006-11-02_14:04:52.ota:

[root]# mv L0_2006-11-02_140452.ota L0_2006-11-02_14:04:52.ota


Upgrading Your Cisco IPICS Server Software to Release 2.0(1)

To upgrade Cisco IPICS from a CD, perform the following procedure:

Procedure


Step 1 Place the Cisco IPICS server software installation CD for release 2.0(1) in the server disk drive.

Step 2 Connect to the Cisco IPICS server by using one of the following options:

If you have a monitor attached to the server, you can access the console directly and open a terminal window by following these steps:

a. Enter root in the hostname login: field in the terminal console and press Enter.

Cisco IPICS prompts you for the password for the root user.

b. Enter the password for the root user and press Enter.

The Cisco IPICS operating system logs you in as the root user.

To access the server remotely, follow these steps:

a. Use SSH Secure Shell Client software (or similar software) to connect to the server from your local workstation by choosing Start > Programs > SSH Secure Shell > Secure Shell Client.

b. Click Quick Connect to open up the Connection to Remote Host dialog box.

c. In the Host field, enter the IP address for the server; then, press Tab.

d. In the User Name field, enter root.

e. Click Connect to connect to the server.

f. Enter the root password; then, click OK.

After the login completes, the SSH Secure Shell Client displays a root prompt for the Cisco IPICS server.

Step 3 Insert the Cisco IPICS installation CD into the CD drive of the Cisco IPICS server.

Step 4 Mount the contents of the CD onto the server by entering the following command:

[root]# mount /mnt/cdrom

Step 5 To navigate to the CD location, enter the following command:

[root]# cd /mnt/cdrom

Step 6 To view the installer file, enter the following command:

[cdrom]# ls -l

The directory of the CD displays.

Step 7 Locate the installer file in the directory listing.

The Cisco IPICS installer file has a .run file extension.

Step 8 To start the installation, enter the following command:

[cdrom]# bash <installer-file-name>.run

With <installer-file-name>.run being the name of the installer file that you located in Step 7.

Cisco IPICS begins the installation process.

Step 9 Perform the following steps, based on the output that the Cisco IPICS installer displays:

If the Cisco IPICS installer displays the End User License Agreement, continue to Step 10.

If your system displays a message indicating that CSA is running, perform the following actions:

a. Enter Yes to allow the installer to disable CSA and reboot your system.

b. After the system reboots, restart the installation process by performing Step 1 through Step 8 again. After you have completed the steps, continue to Step 10.

Step 10 Enter 2 and press Enter to upgrade the server software from the following choices:

1) Install—This option overwrites your previous version of Cisco IPICS, and you will lose all your configuration and user data from the current version that is installed on your server.

2) Upgrade—This option allows you to upgrade your current version to release 2.0(1).

3) Quit—This option cancels the installation program.

The Cisco IPICS installer displays the End User License Agreement.

Step 11 Press the Spacebar to scroll through and view the entire agreement. If you accept the terms of the license agreement, enter YES to continue with the installation. You must accept the terms of the agreement to proceed with the installation.

The installation program prompts you to enter a password for the ipics user. The ipics user is the application-level user ID that can perform all administration-related tasks by using the Cisco IPICS Administration Console.

Step 12 Enter a password for the ipics user in the password field.

To ensure a strong password, use a password that is at least eight characters long and contains at least one of each of the following characters:

One lower case letter

One upper case letter

One number

One of the following special characters:

@ [ ] ^ _ ` ! " # $ % & ' ( ) * + , - . / : ; { < | = } > ~ ?

Step 13 Reenter the password.

Step 14 Enter YES.

The installation program prompts you to change the password for the Cisco IPICS administrative (ipicsadmin) user. The ipicsadmin user has permissions to folders, files and scripts in the Cisco IPICS system that are related to database backup and restore operations.

Step 15 Enter a strong password in the password field to change the ipicsadmin user password. Follow the password guidelines that are documented in Step 12.

Step 16 Enter YES.

The Cisco IPICS software begins the installation process.

A progress bar displays and shows you the percentage of the installation that has completed.

After the upgrade installation completes, you should see a message that informs you that the installation has successfully completed.

Step 17 Enter YES to reboot your computer.

The system reboots and your Cisco IPICS server should be available.


Note If you choose the Restart Later option, complete the restart before you attempt to log in to Cisco IPICS. Cisco IPICS processes, such as the tomcat service and database server, do not start until you reboot the server.



Reactivating the VTGs

You should reactivate any VTGs that you deactivated in the "Deactivating Active VTGs" section. Reactivating the VTGs allows Cisco IPICS to associate RMS resources to the VTGs. For more information about activating VTGs in Cisco IPICS release 2.0(1), refer to the "Performing Cisco IPICS Dispatcher Tasks" chapter of the Cisco IPICS Server Administration Guide, Release 2.0(1).

To reactivate your VTGs, perform the following procedure:

Procedure


Step 1 From the Administration Console, navigate to the VTG Management > Virtual Talk Groups window.

Step 2 In the VTG Name column, click the name of the VTG that you want to activate.

Step 3 Click Reactivate VTG.


To check your installation, see the "Checking the Installation" section.