Cisco IPICS Server Installation and Upgrade Guide, Release 2.0(1)
Uninstalling Cisco IPICS
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Uninstalling Cisco IPICS

Table Of Contents

Uninstalling Cisco IPICS

Uninstalling the Cisco IPICS Server Software from the Server

Uninstalling the Cisco IPICS Server Software Remotely


Uninstalling Cisco IPICS


This chapter provides information about the procedures that you need to follow to uninstall the Cisco IPICS server software. You can perform the uninstallation procedure in one of the following ways:

From the Cisco IPICS server by using a console terminal

From a remote PC on the network by using SSH Secure Shell Client software (or similar software)

This chapter includes the following sections:

Uninstalling the Cisco IPICS Server Software from the Server

Uninstalling the Cisco IPICS Server Software Remotely


Note The Cisco IPICS uninstallation procedure removes all of the components and directories that were created during the Cisco IPICS installation. If you intend to reinstall Cisco IPICS at a later time, Cisco recommends that you back up your database and log files before you begin the uninstall process.


For information about backing up files, refer to the "Performing Cisco IPICS Backup and Restore Operations" chapter of the Cisco IPICS Server Administration Guide, Release 2.0(1).


Note When you uninstall and reinstall the Cisco IPICS software, communications are temporarily disrupted. When you reinstall the software, Cisco IPICS disconnects VTGs and SIP-based PMC clients that use RMS resources as it clear the voice ports.


Uninstalling the Cisco IPICS Server Software from the Server

To uninstall Cisco IPICS directly from the Cisco IPICS server, perform the following procedure:

Procedure


Step 1 Access the Cisco IPICS server by using a console terminal.

Cisco IPICS displays the following text:

Cisco IPICS

hostname login:

where:

hostname specifies the host name of the Cisco IPICS server.

Step 2 Enter root in the hostname login: field; then, press Enter.

Cisco IPICS prompts you for the password for the root user.

Step 3 Enter the password for the root user; then, press Enter.

Step 4 To navigate to the directory where the uninstaller file is located, enter the following command:

[root]# cd _uninstall_IPICS

Step 5 To begin the uninstallation process, enter the following command:

[root]# bash uninstall-ipics

The uninstallation program prompts you to confirm the uninstallation process with the following text:

Do you want to remove Cisco IPICS software? (YES/NO):

Step 6 Enter YES at the command line and then press Enter.

Cisco IPICS begins the uninstallation process.


Note Be aware that the Cisco IPICS uninstallation process permanently removes the Cisco IPICS software and could delete any Cisco IPICS configuration data that you have stored in the server. If you need to save your data, Cisco recommends that you first back up your data to a remote host before you uninstall the software. For more information about backing up your data, refer to the "Performing Cisco IPICS Backup and Restore Operations" chapter of the Cisco IPICS Server Administration Guide, Release 2.0(1).

After you have preserved a copy of your data, you can restart the uninstallation process.


The uninstaller begins to uninstall the Cisco IPICS components.

After the uninstaller has finished removing the files, a message displays to prompt you to reboot the server.

Step 7 Enter YES to reboot the system.

After the system reboots, the Cisco IPICS server software is removed.


Uninstalling the Cisco IPICS Server Software Remotely

To uninstall the Cisco IPICS server software from a PC on the network, perform the following procedure:

Procedure


Step 1 Use SSH Secure Shell Client software (or similar software) to connect to the server from your local workstation by choosing Start > Programs > SSH Secure Shell > Secure Shell Client.

The SSH Secure Shell Client software window displays. The desktop of your PC displays in the left pane.

Step 2 To open a window to enter the server IP address, click Quick Connect on the button menu.

The Connect to Remote Host window displays.

Step 3 In the Host field, enter the IP address or the DNS name for your Cisco IPICS server. Then, press Tab.

Step 4 In the User Name field, enter root. Then, click Connect.

The Enter Password window displays.

Step 5 Enter the root password; then, click OK.

The SSH Secure Shell Client connects to the Cisco IPICS server and displays a command prompt for the root user.

Step 6 To change directories, enter the following command:

[root]# cd _uninstall_IPICS

Step 7 To begin the uninstallation process, enter the following command:

[root]# bash uninstall-ipics

The uninstallation program prompts you to confirm the uninstallation process with the following text:

Do you want to remove Cisco IPICS software? (YES/NO):

Step 8 Enter YES at the command line.

Cisco IPICS begins the uninstallation process.


Caution Be aware that the Cisco IPICS uninstallation process permanently removes the Cisco IPICS software and could delete any Cisco IPICS configuration data that you have stored in the server. If you need to save your data, Cisco recommends that you first back up your data to a remote host before you uninstall the software. For more information about backing up your data, refer to the "Performing Cisco IPICS Backup and Restore Operations" chapter of the Cisco IPICS Server Administration Guide, Release 2.0(1).

After you have preserved a copy of your data, you can restart the uninstallation process.

The uninstaller begins to uninstall the Cisco IPICS components.

After the uninstaller has finished removing the files, a message displays to prompt you to reboot the server.

Step 9 Enter YES to reboot the system.

After the system reboots, the Cisco IPICS server software is removed.

Step 10 To close the SSH Secure Shell Client window, click X.