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Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module Installation Note

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Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module Installation Note

Table Of Contents

Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module Installation Note

Safety Overview

Front Panel Description

STATUS LED

SHUTDOWN Button

Specifications

Software Requirements

Hardware Requirements

Required Tools

Installing and Removing the NAM

Slot Assignments

Removing a Module

Installing a Module

Verifying the Installation

Cisco IOS Software

Catalyst Operating System Software

Related Documentation

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module Installation Note


This document describes the software and hardware requirements to support the Catalyst 6500 series switch, the Catalyst 6000 series switch, and the Cisco 7600 series router NAM, and it describes how to install and remove the NAM. This document contains these sections:

Safety Overview

Front Panel Description

Specifications

Software Requirements

Hardware Requirements

Required Tools

Installing and Removing the NAM

Related Documentation

Obtaining Documentation

Documentation Feedback

Cisco Product Security Overview

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Safety Overview

Warning


IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

Waarschuwing

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

Varoitus

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

SÄILYTÄ NÄMÄ OHJEET

Attention

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

Warnung

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

Avvertenza

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

Advarsel

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

Aviso

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

¡Advertencia!

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

Varning!

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

SPARA DESSA ANVISNINGAR

Aviso

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.

GUARDE ESTAS INSTRUÇÕES

Advarsel

VIGTIGE SIKKERHEDSANVISNINGER

Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.

GEM DISSE ANVISNINGER

 



Front Panel Description

The NAM front panel (see Figure 1) includes a STATUS LED and a SHUTDOWN button.

Figure 1 Network Analysis Module

STATUS LED

The STATUS LED indicates the operating states of the NAM. Table 1 describes the LED operation.

Table 1 STATUS LED Description 

Color
Description

Green

All diagnostic tests pass. The NAM is operational.

Red

A diagnostic test other than an individual port test failed.

Orange

Indicates one of three conditions:

The NAM is running through its startup and self-test diagnostic sequence.

The NAM is disabled.

The NAM is in the shutdown state.

Off

The NAM power is off.


SHUTDOWN Button


Caution Do not remove the NAM from the switch until the NAM has shut down completely and the STATUS LED is orange. You risk disk corruption if you remove the NAM from the switch before the NAM completely shuts down.

To avoid corrupting the NAM hard disk, you must correctly shut down the NAM before you remove it from the chassis or disconnect the power. This shutdown procedure is normally initiated by commands entered at the supervisor engine CLI prompt or the NAM CLI prompt.


Note If disk corruption occurs, you can recover the disk by reupgrading the application image with the --install option. See the "Upgrading the NAM Application Software with Catalyst Operating System Software" section on page 4-17 of the Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module Installation and Configuration Note.


If the NAM fails to respond to these commands properly, press the SHUTDOWN button on the front panel to initiate the shutdown procedure.

The shutdown procedure may require several minutes. The STATUS LED turns off when the NAM shuts down.

Specifications

Table 2 describes the specifications for the NAM.

Table 2 WS-SVC-NAM-1 and WS-SVC-NAM-2 Specifications 

Specification
Description

Dimensions (H x W x D)

1.2 x 14.4 x 16 in. (3.0 x 35.6 x 40.6 cm)

Weight

Minimum: 3 lb (1.37 kg)

Maximum: 5 lb (2.28 kg)

Environmental conditions:

Operating temperature

Nonoperating temperature

Humidity

Humidity—Ambient
(Noncondensing) Nonoperating and Storage

Altitude

32 to 104×F (0 to 40×C)

-40 to 158×F (-40 to 70×C)

10 to 90%, noncondensing

5 to 95%

Sea level to 10,000 ft (3050 m)


Software Requirements


Note Starting with maintenance image release 2.1(1), there is a single maintenance image for services modules. Refer to this URL:
http://www.cisco.com/cgi-bin/tablebuild.pl/cat6000-serv-maint


Table 3 lists the NAM software releases that are supported by Catalyst operating system software and Cisco IOS software.

Table 3 NAM Software Compatibility 

Module
Application Image
Maintenance Image
Catalyst Operating System Software
Cisco IOS Software
Supported Browsers
Java Plug-in Support 1

WS-SVC-NAM-1
WS-SVC-NAM-2

3.5

1.1(1)m

2.1(1)

Release 7.3(1) or later with Supervisor Engine 1A or 22




Release 8.2(1) or later with a WS-SUP720

Release 12.1(13)E3 or later with a Supervisor Engine 2 with an MSFC2

Release 12.1(19)E1 or later with a Supervisor Engine 1A with an MSFC2

Release 12.2(14)SX1 with a WS-SUP720

Recommended — Internet Explorer 6.0 and later on Windows 2000

Netscape 7.0 or 7.1 on Windows 2000 and Solaris

1.3.1_03, 1.4.1_02, 1.42_04


1.4.1_02 (Windows 2000) and 1.4.0_01 (Solaris)

WS-SVC-NAM-1
WS-SVC-NAM-2

3.4

1.1(1)m

2.1(1)

Release 7.3(1) or later with Supervisor Engine 1A or 24




Release 8.2(1) or later with a WS-SUP720

Release 12.1(13)E5 or later with a Supervisor Engine 2 with an MSFC2

Release 12.1(19)E1 or later with a Supervisor Engine 1A with an MSFC2

Release 12.2(14)SX1 with a WS-SUP720

Recommended — Internet Explorer 6.0 and later on Windows 2000

Netscape 7.0 or 7.1 on Windows 2000 and Solaris

1.3.1_03, 1.4.1_02, 1.42_04


1.4.1_02 (Windows 2000) and 1.4.0_01 (Solaris)

1 Traffic Analyzer does not require a Java plug-in although a plug-in might be required to use Java Virtual Machine (JVM). The Java plug-in versions listed have been tested for browsers that require a plug-in for JVM.

2 Supervisor 1A with MSFC1 or MSFC2; Supervisor 2 with MSFC2 only.

3 If you are using a 12.1(13)E-based release, we recommend that you use a later 13E release, for example, Release 12.1(13)E11 over 12.1(13)E3.

4 Supervisor 1A with MSFC1 or MSFC2; Supervisor 2 with MSFC2 only.

5 If you are using a 12.1(13)E-based release, we recommend that you use a later 13E release, for example, Release 12.1(13)E11 over 12.1(13)E3.


Hardware Requirements

Table 4 lists the NAM hardware releases that are supported by Catalyst operating system software and Cisco IOS software.

Table 4 NAM Hardware Compatibility

Module
Catalyst Operating System Software
Cisco IOS Software
Platform

WS-SVC-NAM-1
WS-SVC-NAM-2

Supervisor Engine 1A or 2 or WS-SUP720

Supervisor Engine 1 with an MSFC2, Supervisor Engine 2 with an MSFC2 or WS-SUP720

Catalyst 6000 series switches, Catalyst 6500 series switches, Cisco 7600 series routers


Required Tools


Note Before installing the NAM, you must install the Catalyst 6500 series switch chassis, the Catalyst 6000 series switch chassis, or the Cisco 7600 series router chassis, and at least one supervisor engine. For information on installing the switch chassis, refer to the chassis installation guide.


These tools are required to install the NAM in the Catalyst 6500 series switch, the Catalyst 6000 series switch, or the Cisco 7600 series routers:

Flat-blade screwdriver

Phillips-head screwdriver

Wrist strap or other grounding device

Antistatic mat or antistatic foam

Whenever you handle the NAM, always use a wrist strap or other grounding device to prevent electrostatic discharge (ESD).

Installing and Removing the NAM


Warning During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself. Statement 94


All Catalyst 6500 series switches, Catalyst 6000 series switches, and Cisco 7600 series routers support hot swapping, which allows you to install, remove, replace, and rearrange modules without turning off the system power. For more information, see the "Removing a Module" section.


Caution We recommend that you shut down the NAM before you remove the module.

When the system detects that a module has been installed or removed, the system automatically runs diagnostic tests and discovery routines, acknowledges the presence or absence of the module, and resumes system operation.

To install and use the NAM, you need to complete the following actions:

Perform the initial installation by placing the NAM in a switch.

At the switch CLI, session to the NAM CLI, and provide a basic configuration.

Send a data source to the NAM (NetFlow data, switch port analyzer [SPAN] ports, VLANs, or EtherChannels).

Configure collection types that you want to monitor (RMON, voice, application response time, and other collection monitoring as required for your network).

Configure alarms.

View monitored statistics and alarms, and use packet capture or decode functionality.

This section describes how to install and verify the operation of the NAM in the Catalyst 6500 series switch, the Catalyst 6000 series switch, and the Cisco 7600 series router, it and contains the following sections:

Slot Assignments

Removing a Module

Installing a Module

Verifying the Installation

Slot Assignments

The Catalyst 6006 and 6506 switch chassis have 6 slots, the Catalyst 6009 and 6509 switch chassis
have 9 slots, and the Catalyst 6513 switch chassis has 13 slots. The NAM can occupy any slot that is not occupied by a supervisor engine in the Catalyst 6500 series switch, the Catalyst 6000 series switch, or Cisco 7600 series router.


Note The Catalyst 6509-NEB switch has vertical slots numbered 1 to 9 from right to left. Install the modules with the component side facing to the right.


Make sure that you install switching-module filler plates, which are blank switching-module carriers, in the empty slots to maintain consistent airflow through the switch chassis.

Removing a Module

This section describes how to remove an existing module from a chassis slot.


Caution During this procedure, wear grounding wrist straps to avoid ESD damage to the module. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.


Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1016


To remove a supervisor engine or module from the chassis, perform these steps:


Step 1 Disconnect any network interface cables attached to the supervisor engine or module.


Note The NAM does not have any interface cable connections.


Step 2 Verify that the captive installation screws on all of the modules in the chassis are tight.

This action ensures that the space created by the removed module is maintained.


Note If the captive installation screws are loose, the electromagnetic interference (EMI) gaskets on the installed modules will push the modules toward the open slot, reducing the opening size and making it difficult to install the replacement module.


Step 3 Loosen the two captive installation screws on the supervisor engine or module.

Step 4 Depending on the orientation of the slots in the chassis (horizontal or vertical), perform one of the following sets of steps:

Horizontal slots

a. Place your thumbs on the left and right ejector levers, and simultaneously rotate the levers outward to unseat the module from the backplane connector.

b. Grasp the front edge of the module, and slide the module part of the way out of the slot. Place your other hand under the module to support the weight of the module. Do not touch the module circuitry.

Vertical slots

a. Place your thumbs on the ejector levers located at the top and bottom of the module, and simultaneously rotate the levers outward to unseat the module from the backplane connector.

b. Grasp the edges of the module, and slide the module straight out of the slot. Do not touch the module circuitry.

Step 5 Place the module on an antistatic mat or antistatic foam, or immediately reinstall it into another slot.

Step 6 If the slot is to remain empty, install a module filler plate to keep dust out of the chassis and to maintain proper airflow through the chassis.



Warning Blank faceplates (filler panels) serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards and faceplates are in place. Statement 1029


Installing a Module

This section describes how to install modules in the Catalyst 6500 series switch, the Catalyst 6000 series switch, or the Cisco 7600 series router.


Caution To prevent ESD damage, handle modules by the carrier edges only.


Caution During this procedure, wear grounding wrist straps to avoid ESD damage to the module. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself.


Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1016


To install a supervisor engine or module in the chassis, perform these steps:


Step 1 Choose a slot for the supervisor engine or module.

Step 2 Verify that there is enough clearance to accommodate any interface equipment that you will connect directly to the supervisor engine or module ports. If possible, place modules between empty slots that contain only module filler plates.

Step 3 Verify that the captive installation screws are tightened on all modules installed in the chassis.

This action ensures that the EMI gaskets on all modules are fully compressed to maximize the opening space for the new module or the replacement module.


Note If the captive installation screws are loose, the EMI gaskets on the installed modules will push adjacent modules toward the open slot, reducing the opening size and making it difficult to install the replacement module.


Step 4 Remove the module filler plate by removing the two Phillips pan-head screws from the filler plate.

To remove a module, refer to the "Removing a Module" section.

Step 5 Fully open both ejector levers on the new or replacement module. (See Figure 2.)

Figure 2 Positioning the Module in a Horizontal Slot Chassis

Step 6 Depending on the orientation of the slots in the chassis (horizontal or vertical), perform one of these sets of steps:

Horizontal slots

a. Position the supervisor engine or module in the slot. (See Figure 2.) Make sure that you align the sides of the module carrier with the slot guides on each side of the slot.

b. Carefully slide the supervisor engine or module into the slot until the EMI gasket along the top edge of the module makes contact with the module in the slot above it and both ejector levers have closed to approximately 45 degrees in relation to the module faceplate. (See Figure 3.)

Figure 3 Clearing the EMI Gasket in a Horizontal Slot Chassis

c. Using the thumb and forefinger of each hand, grasp the two ejector levers, and press down to create a small (0.040 inch [1 mm]) gap between the EMI gasket on the module and the module above it. (See Figure 3.)


Caution Do not press down too hard on the levers because they can bend and get damaged.

d. While pressing down, simultaneously close the left and right ejector levers to fully seat the supervisor engine or module in the backplane connector. The ejector levers are fully closed when they are flush with the module faceplate. (See Figure 4.)

Figure 4 Ejector Lever Closure in a Horizontal Slot Chassis


Note Failure to fully seat the module in the backplane connector can result in error messages.


e. Tighten the two captive installation screws on the supervisor engine or module.


Note Make sure that the ejector levers are fully closed before tightening the captive installation screws.


Vertical slots

a. Position the supervisor engine or switching module in the slot. (See Figure 5.) Make sure that you align the sides of the switching module carrier with the slot guides on the top and bottom of the slot.

Figure 5 Positioning the Module in a Vertical Slot Chassis

b. Carefully slide the supervisor engine or module into the slot until the EMI gasket along the right edge of the module makes contact with the module in the slot adjacent to it and both ejector levers have closed to approximately 45 degrees with respect to the module faceplate. (See Figure 6.)

c. Using the thumb and forefinger of each hand, grasp the two ejector levers, and press down to create a small (0.040 inch [1 mm]) gap between the EMI gasket on the module and the module adjacent to it. (See Figure 6.)

Figure 6 Clearing the EMI Gasket in a Vertical Slot Chassis


Caution Do not press down too hard on the levers because they can bend and get damaged.

d. While pressing on the ejector levers, simultaneously close them to fully seat the supervisor engine or module in the backplane connector. The ejector levers are fully closed when they are flush with the module faceplate. (See Figure 7.)

Figure 7 Ejector Lever Closure in a Vertical Slot Chassis

e. Tighten the two captive installation screws on the module.


Note Make sure that the ejector levers are fully closed before tightening the captive installation screws.



Verifying the Installation

This section describes how to verify the NAM installation.

Cisco IOS Software

To verify that the system acknowledges the new module and has brought it online, enter the show module [mod-num | all] command.

This example shows the output of the show module command:

Router# show module 
Mod Slot Ports Module-Type               Model               Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
1   1    2     1000BaseX Supervisor      WS-X6K-S2U-MSFC2    yes ok
15  1    1     Multilayer Switch Feature WS-F6K-MSFC2        no  ok
2   2    3     Network Analysis Module   WS-SVC-NAM-1        no  ok
Router#  

When the NAM initially boots, by default it runs a partial memory test. To perform a full memory test, enter the hw-module module slot_number reset device:partition mem-test-full command. This command is specific to Cisco IOS software and is not available in Catalyst operating system software.

A full memory test takes more time to complete than a partial memory test depending on the memory size.

You also can use the hw-module module slot_number mem-test-full command in a system that uses the Cisco IOS software. This example shows how to perform a full memory test for module 5:

Router(config)# hw-module module 5 mem-test-full

Catalyst Operating System Software

To verify that the switch acknowledges the new NAM and has brought it online, enter the show module or show port [mod/port] command.

This example shows the output of the show module command:

Console> (enable) show module
Mod Slot Ports Module-Type               Model               Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
1   1    2     1000BaseX Supervisor      WS-X6K-SUP1A-2GE    yes ok
15  1    1     Multilayer Switch Feature WS-F6K-MSFC         no  ok
3   3    2     Network Analysis Module   WS-SVC-NAM-1        no  ok
5   5    48    10/100BaseTX Ethernet     WS-X6248-RJ-45      no  ok
.
Console> (enable) 

When the NAM initially boots, by default it runs a partial memory test. For Catalyst operating system software, you can perform a full memory test when you enter the set boot device bootseq mod# mem-test-full command. This command is specific to Catalyst operating system software and is not available in Cisco IOS software. This example shows how to perform a full memory test:

Console (enable) set boot device cf:1 4 mem-test-full 
Device BOOT variable = cf:1 
Memory-test set to FULL 
Warning:Device list is not verified but still set in the boot string. 


Note When specifying the boot device for the WS-SVC-NAM-1 and the WS-SVC-NAM-2, you must use hdd:1 for the application image and cf:1 for the maintenance image.


Console> (enable) show boot device 4 
Device BOOT variable = cf:1 
Memory-test set to FULL 

When you next reset the NAM, the full memory test runs. A full memory test takes more time to complete than a partial memory test.

This example shows how to reset the partial memory test:

Console> (enable) set boot device cf:1 4 
Device BOOT variable = cf:1 
Memory-test set to PARTIAL 
Warning:Device list is not verified but still set in the boot string. 
Console> (enable) 
Console> (enable) show boot device 4 
Device BOOT variable = cf:1 
Memory-test set to PARTIAL 

Related Documentation

For additional FCC class compliance information, refer to the Catalyst 6500 Series Switch Regulatory Compliance and Safety Information publication.

For additional information about the WS-SVC-NAM1 and WS-SVC-NAM-2, refer to the following:

Catalyst 6500 Series Switch Network Analysis Module Documentation.

Release Notes for Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module Software Release 3.3.

Quick Start Guide for the Catalyst 6500 Series and Cisco 7600 Series Network Analysis Module

Catalyst 6500 Series Switch and Cisco 7600 series Router Network Analysis Module Command Reference.

User Guide for the Network Analysis Module Traffic Analyzer Release 3.3

For additional information about the NAM Traffic Analyzer application, refer to the online help and User Guide for the Network Analysis Module NAM Traffic Analyzer Release 3.3 (available in PDF format in the online help).

For additional information about configuring the NAM for Real Time Monitor (RTM), refer to the Configuring the Catalyst 6000 Network Analysis Module with nGenius Real-Time Monitor.

For additional information about Catalyst 6500 series switches and command-line interface (CLI) commands, refer to the following:

Release Notes for Catalyst 6500 Series Switch Software Release 6.x

Catalyst 6500 Series Switch Software Configuration Guide

Catalyst 6500 Series Switch Command Reference

For detailed hardware configuration and maintenance procedures, refer to the Catalyst 6500 Series Switch Module Installation Guide.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium. The DVD enables you to access multiple versions of installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the same HTML documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .PDF versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can submit comments about Cisco documentation by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you will find information about how to:

Report security vulnerabilities in Cisco products.

Obtain assistance with security incidents that involve Cisco products.

Register to receive security information from Cisco.

A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

For Emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

For Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532


Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.


Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do


Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.


Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

or view the digital edition at this URL:

http://ciscoiq.texterity.com/ciscoiq/sample/

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

Networking Professionals Connection is an interactive website for networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html