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This resource defines internetworking terms and acronyms specific to Cisco products, technologies, or services. Some terms may also have descriptions unique to Cisco. The Cisco ITA does not duplicate industry-standard terms for which definitions can be found in other sources. To review this resource:
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■ Cisco Prime Collaboration Provisioning 11.5 Open Source
Lists of licenses and notices for open source software used in Cisco Prime Collaboration Provisioning 11.5.
■ Cisco Prime Collaboration Provisioning Documentation Overview, 11.5
Lists the Cisco Prime Collaboration 11.5 user documents.
■ Cisco Prime Collaboration Provisioning Guide—Standard and Advanced, 11.x
Provides information on provisioning tasks, such as how to create reusable templates, deploy call and messaging applications, activate subscriber services, define business-level services, and track and report subscriber assets.
■ Cisco Prime Collaboration Provisioning Install and Upgrade Guide, 11.x
Describes the procedure for a new installation and how to upgrade to Cisco Prime Collaboration 11.5 from Cisco Prime Collaboration 10.x.
■ Cisco DX70 and DX80 Convert Between CE and Android Based Software (CE8.2)
Describes how to migrate Cisco DX70 and Cisco DX80 from Android-based software to Collaboration Endpoint Software (CE software), and how to convert back from CE software to Android-based software.
■ Cisco TelePresence CE Software Release Notes (CE8)
Describes the features and capabilities included in the Cisco TelePresence DX, MX, and SX series software version CE8.
■ Cisco Telepresence SX20 Quick Set CAD Drawing
Contains the technical drawings and measurements of the Cisco TelePresence SX20 Codec and Wall Mount bracket.
■ Cisco Telepresence SX20 Quick Set CAD Drawing in DXF—download and unzip
Contains the technical drawings and measurements of the Cisco TelePresence SX20 Codec and Wall Mount bracket. The drawing is in DXF format. Download and unzip the file to open it.
■ Cisco TMS Provisioning Configuration Template in XML for DX, MX and SX Series (CE8.2.1)—download and unzip
Contains the Cisco TMS Provisioning Configuration Template in XML for Cisco TelePresence DX Series (DX70, DX80), MX Series (MX200 G2, MX300 G2, MX700, MX800) and SX Series (SX80, SX20, SX10) for software release CE8.2.1.
■ Cisco TelePresence Management Suite Administrator Guide (15.0)
Describes the configuration, maintenance, and troubleshooting of Cisco TMS 15.0.
■ Cisco TelePresence Management Suite Administrator Guide (15.3)
Describes the configuration, maintenance, and troubleshooting of Cisco TMS 15.3.
■ Cisco TelePresence Management Suite Extension Booking API Programming Reference Guide (15.3)
A reference guide to Cisco TMSBA version 17, which is part of Cisco TMS 15.3.
■ Cisco TelePresence Management Suite Extension for Microsoft Exchange Deployment Guide (4.1)
Describes prerequisites, best practices, and procedures for upgrading to, installing, deploying, and maintaining Cisco TMSXE 4.1. Includes guidance and instructions for redundant deployments.
■ Cisco TelePresence Management Suite Extension for Microsoft Exchange Deployment Guide (5.0)
Describes prerequisites, best practices, and procedures for upgrading to, installing, deploying, and maintaining Cisco TMSXE 4.1. Includes guidance and instructions for redundant deployments.
■ Cisco TelePresence Management Suite Extension for Microsoft Exchange Deployment Guide (5.1)
Describes prerequisites, best practices, and procedures for upgrading to, installing, deploying, and maintaining Cisco TMSXE 5.1. Includes guidance and instructions for redundant deployments.
■ Cisco TelePresence Management Suite Extension for Microsoft Exchange Deployment Guide (5.2)
Describes prerequisites, best practices, and procedures for upgrading to, installing, deploying, and maintaining Cisco TMSXE 5.2. Includes guidance and instructions for redundant deployments.
■ Cisco TelePresence Management Suite Extension for Microsoft Exchange Deployment Guide (5.3)
Describes prerequisites, best practices, and procedures for upgrading to, installing, deploying, and maintaining Cisco TMSXE 5.3. Includes guidance and instructions for redundant deployments.
■ Cisco TelePresence Management Suite Extension for Microsoft Exchange Open Source Documentation (5.3)
Details open source licenses used in Cisco TMSXE 5.3.
■ Cisco TelePresence Management Suite Extension for Microsoft Exchange Release Notes (5.3)
Details new features, resolved issues, open issues, and limitations in Cisco TMSXE 5.3.
■ Cisco TelePresence Management Suite Extension for Microsoft Exchange User Guide (5.3)
Describes how to schedule meetings using Microsoft Outlook with Cisco TMSXE 5.3.
■ Cisco TelePresence Management Suite Installation and Upgrade Guide (15.3)
Describes the requirements for installation and the installation and upgrade procedures for Cisco TelePresence Management Suite 15.3 Includes instructions and guidance for redundant deployments.
■ Cisco TelePresence Management Suite Open Source Documentation (15.3)
Details open source licenses used in Cisco TMS 15.3.
■ Cisco TelePresence Management Suite Provisioning Extension Open Source Documentation (1.8)
Details the Open Source software used in Cisco TMSPE 1.8.
■ Cisco TelePresence Management Suite Provisioning Extension Release Notes (1.8)
Details changes in Cisco TMSPE 1.8
■ Cisco TelePresence Management Suite Provisioning Extension with Cisco Unified CM Deployment Guide (1.8)
Describes the installation, upgrade, and initial configuration procedures for Cisco TMSPE 1.8 with Cisco Unified CM.
■ Cisco TelePresence Management Suite Software Release Notes (14.5)
Details new features, resolved issues, open issues, and limitations in Cisco TMS 14.5.
■ Cisco TelePresence Management Suite Software Release Notes (14.6.1)
Details new features, resolved issues, open issues, and limitations in Cisco TMS 14.6.1.
■ Cisco TelePresence Management Suite Software Release Notes (14.6.2)
Details new features, resolved issues, open issues, and limitations in Cisco TMS 14.6.2.
■ Cisco TelePresence Management Suite Software Release Notes (14.6)
Details new features, resolved issues, open issues, and limitations in Cisco TMS 14.6.
■ Cisco TelePresence Management Suite Software Release Notes (15.0.1)
Details new features, resolved issues, open issues, and limitations in Cisco TMS 15.0.1.
■ Cisco TelePresence Management Suite Software Release Notes (15.0)
Details new features, resolved issues, open issues, and limitations in Cisco TMS 15.0.
■ Cisco TelePresence Management Suite Software Release Notes (15.1)
Details new features, resolved issues, open issues, and limitations in Cisco TMS 15.1.
■ Cisco TelePresence Management Suite Software Release Notes (15.2.1)
Details new features, resolved issues, open issues, and limitations in Cisco TMS 15.2.1.
■ Cisco TelePresence Management Suite Software Release Notes (15.3)
Details new features, resolved issues, open issues, and limitations in Cisco TMS 15.3.
■ Cisco TelePresence Server 4.4 Open Source Documentation
Contains license information for open source components used in Cisco TelePresence Server 4.4.
■ Cisco TelePresence Server 4.4 Printable Online Help for 8710 or 7010 (Remotely Managed mode)
Contains the Online Help in PDF printable format for Cisco TelePresence Server 8710 or 7010 (Remotely Managed mode) software version 4.4.
■ Cisco TelePresence Server 4.4 Printable Online Help for Cisco TelePresence Server on Virtual Machine
Contains the Online Help in PDF printable format for Cisco TelePresence Server on Virtual Machine software version 4.4.
■ Cisco TelePresence Server 4.4 Printable Online Help for Multiparty Media 310 or 320
Contains the Online Help in PDF printable format for Multiparty Media 310 or 320 software version 4.4.
■ Cisco TelePresence Server 4.4 Printable Online Help for Multiparty Media 820
Contains the Online Help in PDF printable format for Multiparty Media 820 software version 4.4.
■ Cisco TelePresence Server API 4.4 Reference Guide
Lists the commands and parameters for interacting with the TelePresence Server using its XML-RPC API. Applies to all models of TelePresence Server running API version 4.4.
■ Cisco Telepresence Server on Virtual Machine 4.4 Installation Guide
Describes the installation procedure for Cisco TelePresence Server on Virtual Machine 4.4.
■ Cisco TelePresence Server on Virtual Machine 4.4 Open Source Documentation
Contains license information for open source components used in Cisco TelePresence Server on Virtual Machine 4.4.
■ Cisco TelePresence Server Software Release Notes 4.4(1.9)
Describes the features of the TelePresence Server 4.4 release, provides links to open and resolved issues, and describes the upgrade procedure. Applies to 7010, MSE 8710, Media 310/320, and TS on Virtual Machine.
■ Administration Guide for Cisco Unified Contact Center Enterprise, Release 11.5
Describes how to administer components of the Unified CCE solution for voice and multichannel contact centers.
■ Cisco Contact Center Gateway Deployment Guide for Cisco Unified ICME/CCE
Includes descriptions and procedures for getting started and deploying the feature.
■ Cisco SocialMiner User Guide for Unified Contact Center Enterprise Solution
Describes how to perform administrative tasks on the SocialMiner system; configure Callback and Task Feeds; set up campaigns; and view and respond to contacts in SocialMiner.
■ Cisco Unified Contact Center Enterprise Developer Reference, Release 11.5
Provides API conventions and descriptions for all Unified CCE APIs.
■ Cisco Unified Contact Center Enterprise Features Guide, Release 11.5
Describes the optional features that you can configure in Unified CCE.
■ Cisco Unified Contact Center Enterprise Reporting User Guide, Release 11.5
Describes how to interpret reporting data.
■ Cisco Unified Contact Center Installation and Upgrade Guide, Release 11.5
Describes how to install the components and software for Unified CCE.
■ Cisco Unified ICM ACD Supplement for Avaya Communication Manager
Describes how to integrate Avaya Communications Manager into Unified CCE.
■ Configuration Guide for Cisco Unified ICM/Contact Center Enterprise, Release 11.5
Describes how to use the Unified ICM/CCE configuration tools to configure and maintain the Unified ICM database.
■ CTI OS System Manager Guide for Cisco Unified ICM/Contact Center Enterprise, Release 11.5(1)
Describes how to install, configure, and run the CTI Object Server product.
■ CTI Server Message Reference Guide (Protocol Version 20) for Cisco Unified Contact Center Enterprise
Describes the Customer Telephony Integration (CTI) Server message interface between Unified CCE and application programs.
■ Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 11.5
Describes table parameters and values.
■ Outbound Option Guide for Cisco Unified Contact Center Enterprise, Release 11.5
Provides conceptual, installation, and configuration information about the Unified CCE Outbound Option application.
■ Port Utilization Guide for Cisco Unified Contact Center Enterprise Solutions, Release 11.5
Provides a list of the TCP and UDP ports used by Cisco Contact Center products and step-by-step instructions.
■ Release Notes for Cisco Unified Contact Center Enterprise Solution Release 11.5
Includes information for Unified CCE, Unified CVP, Cisco Virtualized Voice Browser, Cisco Finesse, Cisco Unified Intelligence Center, Unified CCMP, Cisco MediaSense, Cisco Remote Expert Mobile, Cisco SocialMiner, and Enterprise Chat and Email. Describes what's new or updated in the release; what is removed or is no longer supported; and third-party software impacts.
■ Reporting Concepts for Cisco Unified ICM/Contact Center Enterprise, Release 11.5
Provides descriptions of reporting entities, concepts, and environment.
■ Scripting and Media Routing Guide for Cisco Unified ICM/Contact Center Enterprise, Release 11.5
Describes how to create and maintain routing and administrative scripts.
■ Security Guide for Cisco Unified ICM/Contact Center Enterprise, Release 11.5
Describes how to configure the network securely.
■ Serviceability Guide for Cisco Unified ICM/Contact Center Enterprise, Release 11.5
Describes how to monitor and manage Unified CCE and Unified ICME.
■ Solution Design Guide for Cisco Unified Contact Center Enterprise, Release 11.5
Presents a solution-level perspective on designing your contact center enterprise solution. With a main focus on the Contact Center Enterprise Reference Designs, this guide combines design information from Unified CCE, Unified CVP, Unified Intelligence Center, and several other products.
■ Staging Guide for Cisco Unified ICM/Contact Center Enterprise, Release 11.5
Describes how to stage deployments of Unified ICM.
■ Unified CCE Solution Compatibility Matrix DocWiki
Provides Unified CCE Solution Release 11.5 requirements.
■ Cisco Security Manager 4.12 API Specification (Version 2.4)
Describes Cisco Security Manager message exchanges, XML schema, and client/server behavioral specifications in the Cisco Security Manager 4.12 Northbound API.
■ Deployment Planning Guide for Cisco Security Manager 4.12
Explains how to deploy Cisco Security Manager 4.12 in the following areas: Recommended hardware and software configurations based on reference networks, deployment options for included applications, advanced server tuning options, and licensing.
■ Guide to User Documentation for Cisco Security Manager 4.12
Identifies and links to the available documentation for Cisco Security Manager 4.12 and Auto Update Server 4.12. Also provides pointers to topics to help a user get started using Cisco Security Manager.
■ High Availability Installation Guide for Cisco Security Manager 4.12
Explains how to install Cisco Security Manager in a high availability (HA) or disaster recovery (DR) environment. The Security Manager HA/DR solution is based on the Symantec Veritas Storage Foundation and High Availability solutions.
■ Installation Guide for Cisco Security Manager 4.12
Provides installation, upgrade, and uninstallation instructions for Security Manager and Auto Update Server (AUS) and includes pre- and post-installation guidelines and troubleshooting information.
■ Open Source Used In Cisco Security Manager 4.12
Contains the licenses and notices for open-source software used in Cisco Security Manager 4.12.
■ Release Notes for Cisco Identity Services Engine, Release 2.0.1
Describes the features, limitations and restrictions (caveats), and related information for Cisco Identity Services Engine, Release 2.0.1.
■ Release Notes for Cisco Identity Services Engine, Release 2.1
Describes the features, limitations and restrictions (caveats), and related information for Cisco Identity Services Engine, Release 2.1.
■ Release Notes for Cisco Secure Access Control System 5.8
Describes the features, limitations and restrictions (caveats), and related information for Cisco Secure Access Control System, Release 5.8.
■ Release Notes for Cisco Security Manager 4.12
Describes new features available in Cisco Security Manager 4.12, provides important notes regarding the product, and lists recently resolved problems and currently known problems in Cisco Security Manager 4.12.
■ Supported Devices and Software Versions for Cisco Security Manager 4.12
Lists the devices and operating system versions supported by Cisco Security Manager 4.12.
■ User Guide for Auto Update Server 4.12
Provides detailed descriptions of all the features available in Auto Update Server 4.12 and procedures for implementing these features in your network.
■ User Guide for Cisco Security Manager 4.12
Provides detailed descriptions of all the features available in Cisco Security Manager 4.12, procedures for implementing these features in your network, and comprehensive coverage of each field in the GUI.
■ Cisco Nexus 9000 Series and Cisco Nexus 3000 Series FPGA/EPLD Upgrade Release Notes, Release 7.0(3)I4(2)
Describes how to install EPLD images for NX-OS Release 7.0(3)I4(2).
■ Cisco Nexus 9000 Series and Cisco Nexus 3000 Series FPGA/EPLD Upgrade Release Notes, Release 7.0(3)I4(3)
Describes how to install EPLD images for NX-OS Release 7.0(3)I4(3).
■ Nexus 1000v Support in Unified CCE
Describes the requirements for Nexus 1000V support with Unified CCE.
■ Cisco Expressway Registrar Deployment Guide (X8.8)
Provides step-by-step instructions for deploying a single Cisco Expressway-C system.
■ Cisco Expressway Release Note (X8.8.1)
Details new features, issues, changed behavior, and limitations in Cisco Expressway X8.8.1.
■ Cisco Expressway Release Note (X8.8)
Details new features, issues, changed behavior, and limitations in Cisco Expressway X8.8.
■ Cisco TelePresence Management Suite Provisioning Extension with Cisco VCS Deployment Guide (1.8)
Describes the installation, upgrade, and initial configuration procedure for Cisco TMSPE 1.8 with Cisco VCS.
■ Cisco TelePresence Video Communication Server Release Note (X8.8.1)
Details new features, issues, changed behavior, and limitations in Cisco VCS X8.8.1.
■ Cisco TelePresence Video Communication Server Release Note (X8.8)
Details new features, issues, changed behavior, and limitations in Cisco VCS X8.8.
■ Collaboration Systems Release Compatibility Matrix
Identifies the compatible product software release versions for Cisco Collaboration Systems Releases (CSR) 11.5 to 10.5.
■ Mobile and Remote Access via Cisco Expressway Deployment Guide (X8.8)
Provides step-by-step instructions for deploying a Cisco Expressway system to allow endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager when the endpoint is not within the enterprise network.
■ Mobile and Remote Access via Cisco VCS Deployment Guide (X8.8)
Provides step-by-step instructions for deploying a Cisco VCS system to allow endpoints such as Cisco Jabber to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager when the endpoint is not within the enterprise network.
■ Packaged CCE Test Bed Configuration Command Files for CSR 11.5(1)
Provides sample Configuration Command files for the Cisco Collaboration Systems Release 11.5(1) Packaged CCE test bed.
■ Packaged CCE Test Bed Description for CSR 11.5(1)
Describes the Cisco Collaboration Systems Release 11.5(1) Packaged CCE test bed.
■ Packaged CCE Test Bed Topology for CSR 11.5(1)
Provides a Visio topology of the Cisco Collaboration Systems Release 11.5(1) Packaged CCE test bed.
■ System Release Notes for Contact Center: Cisco Collaboration Systems Release 11.5(1)
Describes the features tested, limitations, and open caveats for Cisco Collaboration Systems Release 11.5(1) for Contact Center.
■ Unified CCE Test Bed Configuration Command Files for CSR 11.5(1)
Provides sample Configuration Command files for the Cisco Collaboration Systems Release 11.5(1) Unified CCE test bed.
■ Unified CCE Test Bed Description for CSR 11.5(1)
Describes the Cisco Collaboration Systems Release 11.5(1) Unified CCE test bed.
■ Unified CCE Test Bed Topology for CSR 11.5(1)
Provides a Visio topology of the Cisco Collaboration Systems Release 11.5(1) Unified CCE test bed.
■ Unified CCX Test Bed Configuration Command Files for CSR 11.5(1)
Provides sample Configuration Command files for the Cisco Collaboration Systems Release 11.5(1) Unified CCX test bed.
■ Unified CCX Test Bed Description for CSR 11.5(1)
Describes the Cisco Collaboration Systems Release 11.5(1) Unified CCX test bed.
■ Unified CCX Test Bed Topology for CSR 11.5(1)
Provides a Visio topology of the Cisco Collaboration Systems Release 11.5(1) Unified CCX test bed.
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