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Cisco WebEx Social Release Notes, Release 3.4.2

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Table of Contents

Cisco WebEx Social Release Notes , Release 3.4.2

Contents

Overview

What’s New in Cisco WebEx Social

For Administrators

For Users

Documentation

Important Notes

Related Documentation and Training Videos

Defects

Using the Bug Search Tool

Known Defects

Resolved Defects

Cisco WebEx Social Release Notes ,
Release 3.4.2

Revised: Feb 27, 2014

These release notes provide important information for Cisco WebEx Social 3.4.2 build 3.4.2.10000.164.

Overview

Cisco WebEx Social is a collaboration platform that enables content creation, real-time communications, and other collaborations in a personalized manner.

What’s New in Cisco WebEx Social

This section lists new features and functions in Cisco WebEx Social 3.4.2 and is organized as follows:

For Administrators

The new features and the changes in this release concerning the Cisco WebEx Social administrator include the following:

  • Improved performance of RabbitMQ event handling.
  • New advanced portal property community.calendar.event.bccsize allows you to set the batch size for sending email notifications about community calendar events.
  • Apache Tomcat has been updated to release 6.0.37.
  • Updates and enhancements to the Cisco WebEx Social API. New features include:

The Update Permissions for a Post operation now returns an error when trying to share a post with a community that hasn’t gone Live (or Draft Community).

The performance of the Get Information about Comments for a Post operation has been significantly improved.

Support for shortened Ted Talks video URLs.

The DeltaMetrics resource has been updated to include the mutualFollowsAdded, returningUser, uniqueLogins, userFollowsAded, and userFollowsRemoved fields, and the TotalMetrics resource has been updated to include the averageCommunityMembershipsPerUser and averageConnectionsPerUser fields.

The Update a Community operation has been updated to support changing the type of a community from Hidden to Restricted or from Restricted to Open.

New Quick Search operation allows you to search quickly for users, user groups, communities, or tags.

Auto completion prioritizes My Connections, My Communities, and My Groups.

Short @mention tags are expanded with additional information such as Contact Card details.

Update to Get Information about Users Assigned to a Community (Alternate Method) operation has been updated to support a member_type value of @directowners, and the filter special query parameter has been added.

Updates to migrate existing blog entries to Cisco WebEx Social posts and to set the createDate to the date of the blog.

Updates to various operations and resources, and a new Remote resource, to support EXTERNAL post types.

The operations for creating and removing a follow relationship have been updated to allow an administrator to perform these operations on behalf of other users.

  • A new module “showtech” has been added that allows you to download system information (errors, node states, properties, and parameters) from Director > System > Health > Download Logs.
  • The Partial Re-indexing page (Account Settings > Server > Server Administration) has been simplified and the number of indexible items has been added for each category.
  • A tool to track the progress of re-indexing has been added. Go to Account Settings > Server > Server Administration > Re-indexing Status to start using it.
  • The ability to export Cisco WebEx Social data for migration purposes has been added. Go to Account Settings > Server > Server Administration > Data Export to start using it.
  • The settings page at Account Settings > Server > Server Administration > Mail has been obsoleted. Cisco WebEx Social features that previously relied on these setting now rely on the Director settings in Application > Integration > Email Configuration. Mail tab settings that are not found in the Email Configuration section are no longer supported.
  • MSI installer support for the Lotus Notes plug-in.
  • New, improved indexing makes rebuilding indexes quicker and less resource-intensive.
  • Support for Cisco Jabber for Windows 9.2.
  • Support for Cisco Jabber for Mac 9.2.1
  • Video calls are available even when the Web Chat & Presence feature has been disabled.
  • Log messages relating to Metrics has their own trace group called Metrics.
  • ActiveMQ has been completely replaced with RabbitMQ.
  • @mention activity generation can be turned off and on with a Control Panel setting: Settings > Portal > WebEx Social Functionality > Mention.
  • Two additional services can be configured to use the Master Account feature: Cisco WebEx and Call Plug-in (audio and video calls).

For Users

New features and changes pertaining to the Cisco WebEx Social user include the following:

  • Improvements to file uploads to posts, including:

Commenting on the post does not interrupt the upload

The upload’s end does not interrupt started comments

A confirmation is required when you try to navigate away from a Cisco WebEx Social post overview page with an active upload

When an upload is active in edit post view, the Preview button is disabled

  • The ability to upload multiple files to the Library in one go has been added—the Document tab allows you to select multiple files for upload.
  • @mentioning a user is possible in the post body, post comments, and replies to post comments both when viewing a post and in the Activity Stream.
  • Discussion activities and Calendar events in the Activity Stream provide more details and are easier to perceive visually.
  • Localization support has been added to the email notifications about Community Calendar events.
  • Active phone calls (with or without video) are available across all open browser tabs containing Cisco WebEx Social. Closing a tab does not disconnect the call unless this is the last open tab.
  • A system has been implemented that notifies users when a post is being edited simultaneously and prevents them from saving a post when a new version has been committed while they were editing.
  • The Watch List provides an option to mark all unread items as read.
  • Users can Like comments.
  • URLs entered as plain text appear clickable automatically after the post is saved.
  • The Streams application adds an icon for quicker identification of the visibility (Public, Restricted) of posts and updates.
  • Availability state “Not available/Not on chat” has been renamed to “Available by phone only” to match other Cisco products.
  • A new predefined contact list in My Contacts allows you to share with your direct reports more quickly and easily.
  • When in the post editor, you can request the browser context menu instead of the editor JavaScript-based context menu by holding Ctrl and right-clicking.
  • The Master Account feature has been extended to cover two additional services: Cisco WebEx and Cisco Call Plug-in (audio and video calls).
  • Email notifications are sent about @mentions in all types of updates and comments to them, as well as all types of posts and comments to them.
  • Community calendar invitations are sent out as iCalendar invitations and appear on your Outlook or Lotus Notes calendar as well as your Calendar application in Cisco WebEx Social.
  • The Community Calendar application has been redesigned for better user experience.

Documentation

  • Section “Creating a Custom Profile Page Template” has been removed from the Cisco WebEx Social Administration Guide due to this feature no longer being supported.
  • Cisco WebEx Social API Reference Guide has been updated as follows:

Added the resource field to the description of the Permission resource in the “Resources” chapter

Added the “Add a User to a User Group” section in the “User Group Resource Operations” chapter

The following operations have been updated to state that the startIndex query parameter for paginating return results is not supported (correcting previous incorrect statements): “Get Information about User Groups to which a User Belongs” and “Get Information about all User Groups”.

Important Notes

This section describes limitation, restrictions, and other important information that applies to this release of Cisco WebEx Social.

  • To take full advantage of the security improvements that come with Cisco WebEx Social release 3.4.2, Cisco recommends that you change your Unified Access Password using the Director after you have finished upgrading to Cisco WebEx Social release 3.4.2.
  • Although the CAS tab appears in the Account Settings > Portal > Settings > Authentication window, Cisco WebEx Social does not support Central Authentication Service (CAS) and the fields in this tab are not used.
  • When using Show & Share release 5.3 with Cisco WebEx Social, do not install Show & Share patch1.
  • If SSO is enabled in your network, make sure that the Enable SSO box in the Notifier area of the Configuration window in the Director is checked. This configuration ensures that user accounts are not locked if a password lockout policy is configured in your Active Directory.
  • Using the ext3 file system on your NFS server can limit the number of library documents and post attachments that Cisco WebEx Social can store. For more information, use the Bug Toolkit to access the defect number CSCtk55146 (see the “Using the Bug Search Tool” section).

Related Documentation and Training Videos

The following Cisco WebEx Social documents are available at http://www.cisco.com/c/en/us/support/unified-communications/webex-social/tsd-products-support-series-home.html .

  • Cisco WebEx Social Administration Guide, Release 3.4.2
  • Cisco WebEx Social Installation and Upgrade Guide, Release 3.4.2
  • Cisco WebEx Social Server: Getting Started Guide, Release 3.4.2
  • Cisco WebEx Social Frequently Asked Questions, Release 3.4.2
  • Cisco WebEx Social API Reference Guide , Release 3.4.2
  • Cisco WebEx Social Director API Reference Guide, Release 3.4.2
  • Cisco WebEx Social Backup and Restore Guide, Release 3.3, 3.4, and 3.4.2
  • Open Source Used In Cisco WebEx Social 3.4.2
  • Cisco WebEx Social Compatibility Guide
  • Exporting Data from Cisco WebEx Social

Cisco WebEx Social training videos are available at http://howdoi.webex.com .

Defects

This section includes these topics:


Note Because defect status continually changes, be aware that the information in the following sections reflects a snapshot of the defects at the time that the release notes were compiled


Using the Bug Search Tool


Note Bug Search Tool is the successor to the Bug Toolkit.


You can use the Bug Search Tool to find information about defects for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved defects.

To use the Bug Search Tool, follow these steps:

Procedure


Step 1 To access the Bug Search Tool, go to

https://tools.cisco.com/bugsearch/

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search For field, then press Enter .

Step 4 To look for information if you do not know the bug ID number, enter keywords that search for text matches in the following sections of a bug:

  • headline/title
  • release note text
  • product
  • known affected releases/ known fixed releases


 

For more information about the Bug Search Tool, click Help on the main Bug Search Tool page:

https://tools.cisco.com/bugsearch/

Known Defects

Table 1 lists known defects in this release.

 

Table 1 Known Defects

Identifier
Headline

CSCua99198

[Decoupled chat] Desktop chat client is not launched when clicking on user

CSCug85474

“Perform sync just once” causes LDAPsync from not running

CSCuh76332

Post with long title overlaps with the next layout

CSCum99729

[Chrome] Cannot play Voicemail mesasge via Computer on Chrome

Resolved Defects

Table 2 lists resolved defects in this release.

 

Table 2 Resolved Defects

Headline
Identifier

CSCtj50422

LDAP Authentication Attribute Sync

CSCtw98451

Editing the first post of a discussion resets created time

CSCty92458

Address line: Error logsAddress line 3 has a limit of 75 characters

CSCtz44909

Linux Kernel drm_mode_dirtyfb_ioctl() Local DoS Vulnerability

CSCtz44920

Linux Kernel USB Interface Local Information Disclosure Vulnerability

CSCtz79698

Post Attachments are not searchable with the edited title

CSCua98112

User sometimes does not receive notification that the other side closes

CSCub03679

[zh-tw] - Untranslation - error message in OpenSocial portlet

CSCub24665

Glibc contains multiple vulnerabilities

CSCub70719

Admin password with special characters in OVF properties sets it to null

CSCuc41852

CO has resolution option edited even when content is unchanged

CSCud96226

Adding to hashtag in micropost does not recognize appended text as hashtag

CSCue15528

Can’t remove a post from WL if it's been manually hidden

CSCue52684

OCS Kerberos configuration lost after upgrade.

CSCuf56932

The RabbitMQ Admin Console cannot be used

CSCuf60013

Import search filter in control panel authentication tab not used

CSCuf61807

WxS Office Plugin makes 2 requests per second when 500 status returned

CSCuf66064

RabbitMQ logs not available on Director node

CSCug09594

User is not deactivated in WXS after recreating LDAP agreement

CSCug09633

Enabling of the permission field under Permission in Discussion category

CSCug09659

Presence not updated when switching preferred client

CSCug27191

cisco_user account for RDBMS can not contain special characters

CSCug35749

User continues to see updates to watchlist after post is unshared

CSCug51876

RSS portlet does not work when proxy setting has empty exceptions list

CSCug52571

DirSync Failure due to very long Preferred name for some users

CSCug52653

tag search using tag:xxx does not work in discussions portlet

CSCug54487

3.3 schema migration: see error logs in upgrading Twitter password

CSCug54511

WxS 3.3 Schema Migration: error logs in upgrading CMIS contact password

CSCug54820

Remove the field “CMIS Settings” from the Portal's Account Settings page

CSCug57568

Incorrect keyboard behavior in webs sign-in view

CSCug57595

WebEx Social is saving last set user presence and tries to set it upon relogin

CSCug57610

Do not Disturb shown instead of Offline

CSCug57676

Disclose hidden community when post is turned to public

CSCug59033

Activity stream will not get updated

CSCug59449

Browse My Connection dropdown does not fit window when sharing a wiki

CSCug63147

Date of last status update incorrect in WebEx Social hover card

CSCug63466

Importing community LAR fails

CSCug63961

Chat proxy config not appearing in portal.conf when notifier is absent

CSCug70518

No proper error message when using '+' in community name during creation

CSCug70963

cancel video upload does not end the upload process

CSCug79749

Unable to select a folder from the “upload to” field

CSCug90259

WxS Discussion tab not highlighted when the user creates new discussion

CSCug90409

IE Compatibility Mode makes Director Web Page unusable

CSCug91270

Post author’s name set to community creator for draft community

CSCug94081

blog post in restricted community should not allow public viewing option

CSCuh09498

After an Admin deletes a Post, they are taken to the Communities list

CSCuh09554

Monit script check fails because NFS mount points appear unwritable

CSCuh09974

Insecure Object Reference

CSCuh13714

Integrity Check Failed Errors on 3.1SR3

CSCuh15022

version pop-up does not close after navigating to user’s profile

CSCuh52181

CSS style vulnerability in text editor

CSCuh55193

Media query in CSS breaks content

CSCuh59577

Post content stripped out by editor in html mode

CSCuh70388

Full sync marks users inactive due to memcached errors

CSCuh74411

Mobile client—fetching members list in community times out

CSCuh76311

Bookmark portlet: sorting is not working for entries

CSCuh76312

IE8: Save on Display Settings page is not working

CSCuh76320

Infosys-help: Can comment a post after being unshared

CSCuh76324

UI request to start WebEx meeting loops endlessly

CSCuh76330

Unchecking all checkboxes in display settings page should throw error

CSCuh76334

Suggestions not updated after applying Similar to you portlet setting

CSCuh76335

After adding My Direct Reports, My Direct Reports changes to My

CSCuh76336

Export minor tab is not visible

CSCuh76338

Cannot sort on Name and description in Favorite Communities

CSCuh76341

Searching community in last visited community returns multiple result

CSCuh79057

XSS: HTML in opensocial settings

CSCuh79060

The verb field is missing for reply to a blog activity

CSCuh86688

“Is typing” notification keeps showing when user offline

CSCui10296

Jabber as Preferred Client in WxS dials EM phone

CSCui12384

Error is logged in appserver.log when already synced user logs in

CSCui12423

NPE when Local admin Enables / Disables ‘Login Time User Sync’

CSCui19067

Can’t save About tab when email contains apostrophe

CSCui23899

WebEx Social cannot “View full size in new tab” when searching

CSCui29934

Request membership denied

CSCui36205

Recommendation & Metrics mapreduce temp collections should be cleaned up

CSCui37909

File still available for download after deleting post it was attached to

CSCui44125

Backup script fails to write to backup NFS location

CSCui48728

If multiple users access the same post,comment, add activity fails

CSCui57423

Download button for Cisco Call Plug-in isn’t working

CSCui60433

LDAP password showing in clear text in log file

CSCui60448

Discussion title removes everything before colon sign

CSCui74605

LAR import fails if layoutID duplication exist

CSCui79947

Comments lost if tab closed before saving

CSCuj14581

Unable to create link to new post from a public post

CSCuj17394

Micropost breaklines displayed improperly in Activities/Watchlist

CSCuj18444

Content publisher portlet not allowed in narrow column

CSCuj28348

URLs in Microposts get broken in Activities/Watchlist

CSCuj31065

[Bookmarks] Links field can contain only 75 characters

CSCuj34839

Community > Library > Posts subpage when hidden shows blank page

CSCuj35737

postmapping and postversion tables not in sync for a post

CSCuj38032

MyView page load time is slow during end of MapReduce job

CSCuj42102

User can delete a folder without having permissions over its content

CSCuj58312

MaxWarmingSearchers Exceeded err shouldn't raise QuadStateManager alert

CSCuj66044

Post opens one version before the latest

CSCuj72387

Notifications number next to Post button does not automatically update

CSCuj85782

Community wizard validates names correctly only when lower case is used

CSCuj88410

Adding an existing member to a Community gives error

CSCul02235

Bookmarks portlet column sorting redirects to My View

CSCul02251

Bookmarks portlet Add Subfolder button disappears

CSCul13064

Webex Social 3.3 - Sort by date doesn’t work

CSCul21883

Create community wizard limits community name to 35 characters

CSCul22227

Bookmarks portlet 'Go Back' from My Entries does not return to Folder tab

CSCul37530

Enable MXE check box is not getting saved if checked

CSCul40149

Page focus is taken away from user action on certain apps

CSCul51174

Barlet contact list is not updated when following list changes

CSCul81047

Outbound Discussion notifications are not always with complete content

CSCum74388

dirsync fails to deactivate user because of invalid followid