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Cisco WebEx Social Release Notes, Release 3.0 SR3

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Cisco WebEx Social Release Notes, Release 3.0 SR3

Table Of Contents

Cisco WebEx Social Release Notes, Release 3.0 SR3

Contents

Overview

What's New in Cisco WebEx Social

What's New in Release 3.0

What's New in Release 3.0 SR1

What's New in Release 3.0 SR2

What's New in Release 3.0 SR3

Important Notes

Installation and Upgrade Notes

Related Documentation and Training Videos

Defects

Using the Bug Toolkit

Known Defects

Resolved Defects


Cisco WebEx Social Release Notes, Release 3.0 SR3


Revised October 1, 2012

These release notes provide important information for Cisco WebEx Social 3.0 SR3 build 3.0.1.10300.544.

Contents

These release notes include topics:

Overview

What's New in Cisco WebEx Social

Important Notes

Installation and Upgrade Notes

Related Documentation and Training Videos

Defects

Overview

Cisco WebEx Social is a collaboration platform that enables content creation, real-time communications, and other collaborations in a personalized manner. Cisco WebEx Social 3.0 is a major release that offers variety of enhancements including infrastructure hardening, a completely redesigned user interface, email and MicroSoft Office integrations, a rich set of APIs, an SDK developer program, video calling, and more. These enhancements are designed to significantly improve user experience and drive user adoption by engaging users where they work.

What's New in Cisco WebEx Social

The following sections describe major new features and functions in the Cisco WebEx Social 3.0 release:

What's New in Release 3.0

What's New in Release 3.0 SR1

What's New in Release 3.0 SR2

What's New in Release 3.0 SR3

What's New in Release 3.0

This Cisco WebEx Social release represents the next generation Cisco WebEx Social platform. Major new features and functions in this release include the following:

Redesigned user interface—A redesigned user interface provides a simplified and intuitive experience for all users, regardless of their Cisco WebEx Social role.

Calendaring and WebEx enhancements—User Exchange and WebEx calendars are integrated with Cisco WebEx Social personal calendar, the user calendar is available on every Cisco WebEx Social page, and meetings can be started, joined, or viewed from a personal calendar.

E-mail integration and notification enhancements—Bidirectional e-mail integration simplifies communication and automatic notifications of important events keep users informed.

Video call capability—Support for high-definition and high-fidelity browser-based video calls on a variety of devices.

Jabber click-to-chat—Click to launch a Jabber chat session.

MicroSoft Office integration—Publish directly to Cisco WebEx Social from Microsoft Word, Excel, or PowerPoint through the WebEx Social for Office plugin. (This feature is available to selected customers. Contact your Cisco representative for more information.)

Worker role—This new role improves system performance and user interaction by handling asynchronous and background processing tasks and interacting with various other roles.

Improved security certificate management—Upload certificates using the Director.

Unified access password—Configure a single password and designate components that can be accessed with this password.

New System Health page—The Health window in the Director displays the health status of various services that run on each Cisco WebEx Social node.

System Statistics—The new Stats window in the Director lets you to view statistics and metrics for various Cisco WebEx Social components.

System Metrics—The new WebEx Social Metrics window in the Portal drawer lets you view information and generate reports about the use of Cisco WebEx Social.

SDK additions—Includes Cisco WebEx social API enhancements (new activitystrea.ms- and OpenSearch-compliant operations, and new document library and document folder operations), OpenSocial gadget implementation enhancements, and Cisco Developer Network enhancements.

What's New in Release 3.0 SR1

Major new updates in Cisco WebEx Social 3.0 SR1 include the following:

Visual redesign of the Bookmark app.

The Video Call plugin (Cisco Web Communicator plugin) is production quality.

Email plugin allows creating content or replying to posts from within an e-mail client.

During the upgrade to this release, all instances of the no-longer supported Actions portlet are removed automatically. In addition, the message that indicates that this application has been undeployed no longer appears in Cisco WebEx Social.

The search feature now provides the In my communities and the In last visited community boxes that can be used to refine the scope of a search.

What's New in Release 3.0 SR2

Major new updates in Cisco WebEx Social 3.0 SR2 include the following:

Several Community API operations have been added, which allow managing users, users roles, and user groups in communities.

The user indexing process has been separated from the user group add and remove operations. With this enhancement, a user who is a member of a user group has immediate access to a community when that user group is added to the community.

What's New in Release 3.0 SR3

Cisco WebEx Social 3.0 SR3 fixes several issues and provides operational improvements.

Important Notes

This section describes limitation, restrictions, and other important information that applies to this release of Cisco WebEx Social.

Although the CAS tab appears in the Account Settings > Portal > Settings > Authentication window, Cisco WebEx Social does not support Central Authentication Service (CAS) and the fields in this tab are not used.

This release supports only US English as the display language.

After a fresh installation on an upgrade to this release of Cisco WebEx Social, "ERROR" may appear for some nodes in the Topology window in the Director. To work around this issue, use an SSH client to access the Director, log in as the admin user, and enter sudo puppetrun FQDN, where FQDN is the fully-qualified domain name of the server that shows "ERROR." For more information, use the Bug Toolkit to access the defect number CSCub12237 (see the "Using the Bug Toolkit" section).

A WebEx Instant Meeting may not start when the Cisco WebEx Social system is experiencing a heavy load. For more information, use the Bug Toolkit to access the defect number CSCua77088 (see the "Using the Bug Toolkit" section).

When using Show & Share release 5.3 with Cisco WebEx Social, do not install Show & Share patch1.

If SSO is enabled in your network, make sure that the Enable SSO box in the Notifier area of the Configuration window in the Director is checked. This configuration ensures that user accounts are not locked if a password lockout policy is configured in your Active Directory.

In some cases, the auto-generated e-mail aliases for Communities and Discussion Forum Categories are not generated when upgrading from Quad 2.5(2) to Cisco WebEx Social. To work around this issue, contact the Cisco Technical Assistance Center TAC to obtain an updated migration script. For more information, use the Bug Toolkit to access the defect number CSCuc00380 (see the "Using the Bug Toolkit" section).

Installation and Upgrade Notes

This section provides important information that you should review before you install or upgrade Cisco WebEx Social.

When you perform the procedure in the "Installing Cisco WebEx Social 3.0" section in Cisco WebEx Social Installation and Upgrade Guide, Release 3.0, do not configure settings in the Notifier area in the Configuration window of the Director when you configure settings as described in Step 4 of that procedure.

Related Documentation and Training Videos

The following Cisco WebEx Social documents are available at http://www.cisco.com/en/US/products/ps10668/tsd_products_support_series_home.html.

Cisco WebEx Social Administration Guide, Release 3.0

Cisco WebEx Social Installation and Upgrade Guide, Release 3.0

Cisco WebEx Social Server: Getting Started Guide, Release 3.0

Cisco WebEx Social API Reference Guide, Release 3.0

Cisco WebEx Social Troubleshooting Guide, Release 3.0

Cisco WebEx Social Disaster Recovery Using Snapshots, Release 3.0

Cisco WebEx Social Compatibility Guide

Open Source Used In Cisco WebEx Social 3.0

Cisco WebEx Social training videos are available at http://howdoi.webex.com.

Defects

This section includes these topics:

Using the Bug Toolkit

Known Defects

Resolved Defects

Using the Bug Toolkit

You can use the Bug Toolkit to find information about defects for the this release, including a description of the issues and available workarounds. The Bug Toolkit lists open and resolved defects.

To use the Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Choose Collaboration from the Select Product Category menu.

b. Choose Cisco WebEx Social from the Select Product menu.

c. Choose the version number from the Software Version menu.

d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Known Defects

Table 1 lists known defects in this release.


Note Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects at the time that the release notes were compiled.


Table 1 Known Defects 

Identifier
Headline

CSCuc27635

Worker node stopped receiving activity updates sometimes, no xmpp update

CSCtn97112

Users with 2000+ contacts unable to save edits to their posts

CSCto59029

Cannot get WebEx Social RSS feeds from a WebEx Social blog

CSCts82843

Navigating to a community with many user groups is slow

CSCtx53620

CSS added to post appears in raw format in mail notification

CSCty01010

CUPS presence is failing, chat works fine

CSCtz35274

Exchange URL will not be correct if exchange server name is longer

CSCtz54026

Access/save DefinePermissions link in User Roles is very slow (45+ minutes)

CSCtz76401

SSO integration locks out AD account if Notifier SSO not enabled

CSCua47851

Search (within posts, blogs) results not sorted by relevance and date

CSCua77079

No indication for incoming call during chat settings save

CSCua77117

LDAP attributes are not seen from users setting pages

CSCua77129

Blogs: Previous activities disappear with refresh when we add a comment/reply or edit a blog

CSCua77353

Video stream does not start if user has selected not to share video automatically

CSCua77372

No or very low audio on MAC

CSCua77998

Auto reject does not work when the user is on another call

CSCua78010

In chat window, video call controls not keyboard accessible

CSCua78057

Community Email dialogue: Needs horizontal scroll

CSCua80210

Content Misuse: Previous profile picture is getting updated while uploading new picture

CSCua91362

Cannot create or update tags with special characters

CSCua92584

Video call: No warning message shown to both the users when one tries to log out when a call is placed

CSCua92601

Video call not terminated after going to voice mail

CSCua92609

Video call issue: web cam light on even after ending the call (call did not end)

CSCua95062

Search in Community Categories simply returns all communities

CSCua96842

Q A: Editing a question that is in answered state (? followed by tick)

CSCua96844

Q A: After unmarking one of the answered responses back to normal response

CSCua98112

User sometimes does not receives notification that the other side closes

CSCua99198

[Decoupled chat] Desktop chat client is not launched when click on user in My Contacts barlet

CSCub01070

Cannot switch to DeskPhone mode

CSCub03239

Device phone lines are not shown in Call Settings until the user save

CSCub06988

User is able to type and send messages while end conversation alert is displayed

CSCub06994

HTML code /XSS is executed in push share post notifications when it is added as personal note

CSCub48505

Setting property does not pick Extension Mobility as default WebDialer

CSCub57630

Upgrading from 3.0 to 3.0 SR1—migration does not kick in

CSCuc00380

Community email portlet does not have valid email address

CSCuc36068

Configuring Web Dialer setting under Common Configuration throws an error in Internet Explorer


Resolved Defects

Table 2 lists resolved defects in this release.

Table 2 Resolved Defects 

Identifier
Headline

CSCua99200

Empty reply from Thunderbird includes the template

CSCua99206

Ending call from chat dialog does not work properly if the user has desk phone device

CSCub01076

Wrong default devices are listed in user Call and Conversation dialog

CSCub03233

Some icons are missing in editor window of blog in community