Table Of Contents
Cisco WebEx Social Release Notes, Release 3.0 SR3
Revised October 1, 2012
These release notes provide important information for Cisco WebEx Social 3.0 SR3 build 18.104.22.16800.544.
These release notes include topics:
Cisco WebEx Social is a collaboration platform that enables content creation, real-time communications, and other collaborations in a personalized manner. Cisco WebEx Social 3.0 is a major release that offers variety of enhancements including infrastructure hardening, a completely redesigned user interface, email and MicroSoft Office integrations, a rich set of APIs, an SDK developer program, video calling, and more. These enhancements are designed to significantly improve user experience and drive user adoption by engaging users where they work.
What's New in Cisco WebEx Social
The following sections describe major new features and functions in the Cisco WebEx Social 3.0 release:
What's New in Release 3.0
This Cisco WebEx Social release represents the next generation Cisco WebEx Social platform. Major new features and functions in this release include the following:
•Redesigned user interface—A redesigned user interface provides a simplified and intuitive experience for all users, regardless of their Cisco WebEx Social role.
•Calendaring and WebEx enhancements—User Exchange and WebEx calendars are integrated with Cisco WebEx Social personal calendar, the user calendar is available on every Cisco WebEx Social page, and meetings can be started, joined, or viewed from a personal calendar.
•E-mail integration and notification enhancements—Bidirectional e-mail integration simplifies communication and automatic notifications of important events keep users informed.
•Video call capability—Support for high-definition and high-fidelity browser-based video calls on a variety of devices.
•Jabber click-to-chat—Click to launch a Jabber chat session.
•MicroSoft Office integration—Publish directly to Cisco WebEx Social from Microsoft Word, Excel, or PowerPoint through the WebEx Social for Office plugin. (This feature is available to selected customers. Contact your Cisco representative for more information.)
•Worker role—This new role improves system performance and user interaction by handling asynchronous and background processing tasks and interacting with various other roles.
•Improved security certificate management—Upload certificates using the Director.
•Unified access password—Configure a single password and designate components that can be accessed with this password.
•New System Health page—The Health window in the Director displays the health status of various services that run on each Cisco WebEx Social node.
•System Statistics—The new Stats window in the Director lets you to view statistics and metrics for various Cisco WebEx Social components.
•System Metrics—The new WebEx Social Metrics window in the Portal drawer lets you view information and generate reports about the use of Cisco WebEx Social.
•SDK additions—Includes Cisco WebEx social API enhancements (new activitystrea.ms- and OpenSearch-compliant operations, and new document library and document folder operations), OpenSocial gadget implementation enhancements, and Cisco Developer Network enhancements.
What's New in Release 3.0 SR1
Major new updates in Cisco WebEx Social 3.0 SR1 include the following:
•Visual redesign of the Bookmark app.
•The Video Call plugin (Cisco Web Communicator plugin) is production quality.
•Email plugin allows creating content or replying to posts from within an e-mail client.
•During the upgrade to this release, all instances of the no-longer supported Actions portlet are removed automatically. In addition, the message that indicates that this application has been undeployed no longer appears in Cisco WebEx Social.
•The search feature now provides the In my communities and the In last visited community boxes that can be used to refine the scope of a search.
What's New in Release 3.0 SR2
Major new updates in Cisco WebEx Social 3.0 SR2 include the following:
•Several Community API operations have been added, which allow managing users, users roles, and user groups in communities.
•The user indexing process has been separated from the user group add and remove operations. With this enhancement, a user who is a member of a user group has immediate access to a community when that user group is added to the community.
What's New in Release 3.0 SR3
Cisco WebEx Social 3.0 SR3 fixes several issues and provides operational improvements.
This section describes limitation, restrictions, and other important information that applies to this release of Cisco WebEx Social.
•Although the CAS tab appears in the Account Settings > Portal > Settings > Authentication window, Cisco WebEx Social does not support Central Authentication Service (CAS) and the fields in this tab are not used.
•This release supports only US English as the display language.
•After a fresh installation on an upgrade to this release of Cisco WebEx Social, "ERROR" may appear for some nodes in the Topology window in the Director. To work around this issue, use an SSH client to access the Director, log in as the admin user, and enter sudo puppetrun FQDN, where FQDN is the fully-qualified domain name of the server that shows "ERROR." For more information, use the Bug Toolkit to access the defect number CSCub12237 (see the "Using the Bug Toolkit" section).
•A WebEx Instant Meeting may not start when the Cisco WebEx Social system is experiencing a heavy load. For more information, use the Bug Toolkit to access the defect number CSCua77088 (see the "Using the Bug Toolkit" section).
•When using Show & Share release 5.3 with Cisco WebEx Social, do not install Show & Share patch1.
•If SSO is enabled in your network, make sure that the Enable SSO box in the Notifier area of the Configuration window in the Director is checked. This configuration ensures that user accounts are not locked if a password lockout policy is configured in your Active Directory.
•In some cases, the auto-generated e-mail aliases for Communities and Discussion Forum Categories are not generated when upgrading from Quad 2.5(2) to Cisco WebEx Social. To work around this issue, contact the Cisco Technical Assistance Center TAC to obtain an updated migration script. For more information, use the Bug Toolkit to access the defect number CSCuc00380 (see the "Using the Bug Toolkit" section).
Installation and Upgrade Notes
This section provides important information that you should review before you install or upgrade Cisco WebEx Social.
•When you perform the procedure in the "Installing Cisco WebEx Social 3.0" section in Cisco WebEx Social Installation and Upgrade Guide, Release 3.0, do not configure settings in the Notifier area in the Configuration window of the Director when you configure settings as described in Step 4 of that procedure.
Related Documentation and Training Videos
The following Cisco WebEx Social documents are available at http://www.cisco.com/en/US/products/ps10668/tsd_products_support_series_home.html.
•Cisco WebEx Social Administration Guide, Release 3.0
•Cisco WebEx Social Installation and Upgrade Guide, Release 3.0
•Cisco WebEx Social Server: Getting Started Guide, Release 3.0
•Cisco WebEx Social API Reference Guide, Release 3.0
•Cisco WebEx Social Troubleshooting Guide, Release 3.0
•Cisco WebEx Social Disaster Recovery Using Snapshots, Release 3.0
•Cisco WebEx Social Compatibility Guide
•Open Source Used In Cisco WebEx Social 3.0
Cisco WebEx Social training videos are available at http://howdoi.webex.com.
This section includes these topics:
Using the Bug Toolkit
You can use the Bug Toolkit to find information about defects for the this release, including a description of the issues and available workarounds. The Bug Toolkit lists open and resolved defects.
To use the Bug Toolkit, follow these steps:
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.
Step 4 To look for information if you do not know the bug ID number:
a. Choose Collaboration from the Select Product Category menu.
b. Choose Cisco WebEx Social from the Select Product menu.
c. Choose the version number from the Software Version menu.
d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.
Table 1 lists known defects in this release.
Note Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects at the time that the release notes were compiled.
Table 2 lists resolved defects in this release.
This document is to be used in conjunction with the documents listed in the "Related Documentation and Training Videos" section.
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