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Cisco WebEx Social Release Notes, Release 3.0

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Cisco WebEx Social Release Notes, Release 3.0

Table Of Contents

Cisco WebEx Social Release Notes, Release 3.0

Contents

Overview

What's New in Cisco WebEx Social 3.0

Important Notes

Related Documentation and Training Videos

Defects

Using the Bug Toolkit

Open Defects

Resolved Defects


Cisco WebEx Social Release Notes, Release 3.0


Revised August 1, 2012

These release notes provide important information for Cisco WebEx Social 3.0 build 3.0.1.10000.194.

Contents

These release notes include topics:

Overview

What's New in Cisco WebEx Social 3.0

Important Notes

Related Documentation and Training Videos

Defects

Overview

Cisco WebEx Social is a collaboration platform that enables content creation, real-time communications, and other collaborations in a personalized manner. Cisco WebEx Social 3.0 is a major release that offers variety of enhancements including infrastructure hardening, a completely redesigned user interface, email and MicroSoft Office integrations, a rich set of APIs, an SDK developer program, video calling, and more. These enhancements are designed to significantly improve user experience and drive user adoption by engaging users where they work.

What's New in Cisco WebEx Social 3.0

This Cisco WebEx Social release represents the next generation Cisco WebEx Social platform. Major new features and functions in this release include the following:

Redesigned user interface—A redesigned user interface provides a simplified and intuitive experience for all users, regardless of their Cisco WebEx Social role

Calendaring and WebEx enhancements—User Exchange and WebEx calendars are integrated with Cisco WebEx Social personal calendar, the user calendar is available on every Cisco WebEx Social page, and meetings can be started, joined, or viewed from a personal calendar

E-mail integration and notification enhancements—Bidirectional e-mail integration simplifies communication and automatic notifications of important events keep users informed

Video call capability—Support for high-definition and high-fidelity browser-based video calls on a variety of devices

Jabber click-to-chat—Click to launch a Jabber chat session

MicroSoft Office integration—Publish directly to Cisco WebEx Social from Microsoft Word, Excel, or PowerPoint through the WebEx Social for Office plugin

Worker role—This new role improves system performance and user interaction by handling asynchronous and background processing tasks and interacting with various other roles

Improved security certificate management—Upload certificates using the Director

Unified access password—Configure a single password and designate components that can be accessed with this password

New System Health page—The Health window in the Director displays the health status of various services that run on each Cisco WebEx Social node

System Statistics—The new Stats window in the Director lets you to view statistics and metrics for various Cisco WebEx Social components

System Metrics—The new WebEx Social Metrics window in the Portal drawer lets you view information and generate reports about the use of Cisco WebEx Social

SDK additions—Includes Cisco WebEx social API enhancements (new activitystrea.ms- and OpenSearch-compliant operations, and new document library and document folder operations), OpenSocial gadget implementation enhancements, and Cisco Developer Network enhancements

Important Notes

This section describes limitation, restrictions, and other important information that applies to this release of Cisco WebEx Social.

Although the CAS tab appears in the Account Settings > Portal > Settings > Authentication window, Cisco WebEx Social does not support Central Authentication Service (CAS) and the fields in this tab are not used.

The Video Call plugin (Cisco Web Communicator plugin) is beta quality in this release, but it is fully supported by Cisco.

This release supports only US English as the display language.

After an upgrade to this release of Cisco WebEx Social, some images that were migrated might not have the correct permissions. To work around this issue, perform a partial reindex of the Image Gallery before you upgrade to this Cisco WebEx Social release. (To perform this partial reindex, from the Control Panel, select Server Administration > Partial Re-indexing > Media > Image Gallery.). For more information, use the Bug Toolkit to access the defect number CSCua89549 (see the "Using the Bug Toolkit" section).

After a fresh installation on an upgrade to this release of Cisco WebEx Social, "ERROR" may appear some for some nodes in the Topology window in the Director. To work around this issue, use an SSH client to access the Director, log in as the admin user, and enter sudo puppetrun FQDN, where FQDN is the fully-qualified domain name of the server that shows "ERROR." For more information, use the Bug Toolkit to access the defect number CSCub12237 (see the "Using the Bug Toolkit" section).

A micropost cannot be created by a user whose user name is longer than 75 character. For more information, use the Bug Toolkit to access the defect number CSCua77082 (see the "Using the Bug Toolkit" section).

A WebEx Instant Meeting may not start when the Cisco WebEx Social system is experiencing a heavy load. For more information, use the Bug Toolkit to access the defect number CSCua77088 (see the "Using the Bug Toolkit" section).

When outgoing e-mails that contain many large images are generated, the Worker node may experience load spikes. For more information, use the Bug Toolkit to access the defect number CSCua83531 (see the "Using the Bug Toolkit" section).

Restoring a previous version of a post does not work when a Mozilla Firefox or Microsoft Internet Explorer browser is used. For more information, use the Bug Toolkit to access the defect number CSCub06986 (see the "Using the Bug Toolkit" section).

A user may experience a significant delay after clicking the Follow button when using a mobile client. For more information, use the Bug Toolkit to access the defect number CSCua77053 (see the "Using the Bug Toolkit" section).

Related Documentation and Training Videos

The following Cisco WebEx Social documents are available at http://www.cisco.com/en/US/products/ps10668/tsd_products_support_series_home.html.

Cisco WebEx Social Administration Guide, Release 3.0

Cisco WebEx Social Installation and Upgrade Guide, Release 3.0

Cisco WebEx Social Server: Getting Started Guide, Release 3.0

Cisco WebEx Social API Reference Guide, Release 3.0

Cisco WebEx Social Troubleshooting Guide, Release 3.0 (available soon)

Cisco WebEx Social Disaster Recovery Using Snapshots, Release 3.0

Cisco WebEx Social Compatibility Guide (available soon)

Open Source Used In Cisco WebEx Social 3.0

Cisco WebEx Social training videos are available at http://howdoi.webex.com.

Defects

This section includes these topics:

Using the Bug Toolkit

Open Defects

Resolved Defects

Using the Bug Toolkit

You can use the Bug Toolkit to find information about defects for the this release, including a description of the issues and available workarounds. The Bug Toolkit lists open and resolved defects.

To use the Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Choose Collaboration from the Select Product Category menu.

b. Choose Cisco WebEx Social from the Select Product menu.

c. Choose the version number from the Software Version menu.

d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Open Defects

Table 1lists open defects in this release.


Note Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time the release notes were compiled.


Table 1 Open Defects 

Identifier
Headline

CSCtn97112

Users with 2000+ contacts unable to save edits to their posts

CSCto59029

Cannot get WebEx Social RSS feeds from a WebEx Social blog

CSCts82843

Navigating to a community with many user groups is slow

CSCtx16063

Quad 2.5.2 has Japanese language issue

CSCtx53620

CSS added to post appears in raw format in mail notification

CSCty01010

CUPS presence is failing, chat works fine

CSCty17547

Unable to comment on a new post from mobile client in 2.5.2 SR2

CSCty71164

Incorrect response for the wrong API request when deleting a community

CSCtz35274

Exchange URL will not be correct if exchange server name is longer

CSCtz41264

CWC fails to apply application dial rules

CSCtz54026

Access/save DefinePermissions link in User Roles is very slow (45+ minutes)

CSCtz76401

SSO integration locks out AD account if Notifier SSO not enabled

CSCtz99944

Profile images and company logos are broken links in notification e-mails

CSCua05646

Visual Voice Mail stopped working after Kerberos SSO

CSCua47851

Search (within posts, blogs) results not sorted by relevance and date

CSCua71262

QuickTime plugin crashes when playing a voice message

CSCua77053

Delay in follow action on portal and via OpenAPI

CSCua77059

One user not able to login with IE 8, 9

CSCua77079

No indication for incoming call during chat settings save

CSCua77081

My View import: Admin is not able to import lar files

CSCua77082

Cannot create a post or micropost if user name is very long (more than 75 characters)

CSCua77087

In case of micropost, reply to a hidden comment should be visible

CSCua77088

Cannot start WebEx instant meeting under heavy load

CSCua77090

The new discussion topic is wrong in outbound notifications for mailing

CSCua77093

Compliance officer is able to see Edit button in case of reported

CSCua77099

EDR portlet pointing to top menu bar: Top menu bar appearing twice on HTTP

CSCua77101

Gray screen seen on My View page after upgrade

CSCua77115

Content misuse: Updated profile picture is not visible in watchlist if

CSCua77117

LDAP attributes are not seen from users setting pages

CSCua77118

WebEx - Do not see all meetings in WebEx

CSCua77129

Blogs: Previous activities disappear with refresh when we add a comment/reply or edit a blog

CSCua77351

User does not hear the beginning of the voice mail message - when using the plugin as call device

CSCua77353

Video stream does not start if user has selected not to share video automatically

CSCua77355

Close button from call ending alert has undefined behavior

CSCua77362

Chat dialog does not look good if a call is initiated before the plugin is completely loaded

CSCua77363

Call session does not end on closing conversation dialog if user has desk phone

CSCua77372

No audio on MAC

CSCua77993

CWC plugin should not allow the screen to sleep during video call

CSCua77994

Video frame and controls disappear if the user picks up the desk phone receiver

CSCua77996

[Email Clients] [Lotus] When publishing mail with attachment with name containing special characters only

CSCua77998

Auto reject does not work when the user is on another call

CSCua77999

HTML reply to a post is converted to plain text when sent from OWA 2003

CSCua78008

No warning message or something that will warn the user he does not have a web cam

CSCua78010

In chat window, video call controls not keyboard accessible

CSCua78011

If a call put on hold is terminated the other party is not notified

CSCua78057

Community Email dialogue: Needs horizontal scroll

CSCua78060

IE8 Video status bar flicks when user moves mouse inside-outside the video

CSCua80210

Content Misuse: Previous profile picture is getting updated while uploading new pic

CSCua81285

Cursor changes to finger on the left side of button but does nothing

CSCua83531

Fix of "Incorrect image max size behavior" makes performance degradation of outgoing e-mail

CSCua85159

Attachments in a reply to a discussion in a restricted/hidden community

CSCua85169

Subscribe to this blog link on News tab of a Community does not work

CSCua87466

OpenAPI returns contentState: MARK_FOR-DELETE for deleted

CSCua89549

URL: Few images from previous build still have view permissions enabled

CSCua91362

Cannot create or update tags with special characters

CSCua92584

Video call: No warning message shown to both the users when one tries to log out when a call is placed

CSCua92590

Video call: Call not getting disconnected during logout

CSCua92593

Video call issue: Call plugin crashes frequently

CSCua92596

Video call issue: Disabling video call

CSCua92597

Video call: call window disappears if hovered outside the window

CSCua92601

Issue with a video call scenario

CSCua92609

Video call issue: web cam light on even after ending the call (call did not end)

CSCua95062

Search in Community Categories simply returns all communities

CSCua96842

Q A: Editing a question that is in answered state (? followed by tick)

CSCua96844

Q A: After unmarking one of the answered responses back to normal response

CSCua98050

Some user s activities are missing and user sees NullPointer Exception

CSCua98060

[Decoupled chat] The presence Available (Not for chat) is missing

CSCua98074

[Email Client Lotus and OL2003] Communities are not updated after changing the credentials

CSCua98075

User options dropdown menu on home page is not visible if the chat is not connected

CSCua98079

The user should be warned the current call will be dropped if the page is changed

CSCua98080

Chat conversation gets hidden during a call

CSCua98085

The order of comment/reply in Stream portlet is wrong

CSCua98087

Duplicate update while trying to update the Mark as Read flag for discussion boards

CSCua98110

No warning message when user tries to set default device one that is not connected

CSCua98112

User sometimes does not receives notification that the other side closes

CSCua98113

Inconsistent message when try to close Chat tab if there is active call

CSCua98116

Impossible to copy content from the chat history; chat jumps like mad

CSCua98119

Deactivated user subscribed to discussion category receives e-mail notifications

CSCua98124

rsyslog fails to detect the log file truncation

CSCua98127

Video call control does not close after the other side ends the call on hold state

CSCua98133

OpenAPI returns incorrect timestamp for all/my post, search results

CSCua98157

Accept and Decline links in request to join community e-mail notification are not working properly

CSCua98160

OCS: When disconnecting from Internet, user is still available

CSCua99195

Hint text for embedded video in post should be redesigned

CSCua99198

[Decoupled chat] Desktop chat client is not launched when click on user in My Contacts barlet

CSCua99200

Empty reply from Thunderbird includes the template

CSCua99205

Strange symbols in the beginning of a plain text file attached to an incoming message

CSCua99206

Ending call from chat dialog does not work properly if the user has desk phone device

CSCua99207

Dispositioned video controls

CSCub01066

Unable to use templates in a post in IE

CSCub01069

End Call button stays pressed during a call

CSCub01070

Mac: Cannot switch to DeskPhone mode

CSCub01071

Search in bookmarks portlet does not return any results

CSCub01073

Compliance officer cannot process reported content when Welcome to community is reported

CSCub01074

[OCS ] User1 logs in but other users still see him as offline

CSCub01076

Wrong default devices are listed in user Call and Conversation dialog

CSCub03226

Ending external call accepted from Incoming call notification toast does not close the chat tab automatically

CSCub03228

Clicking on Discussions tab redirecting to Blogs on 226 setup

CSCub03232

About tab in the profile for the users who do not have any tags shows blank

CSCub03233

Some icons are missing in editor window of blog in community

CSCub03236

IE7 New post multiple styling issues

CSCub03238

Q A: The URL for the username does not navigate to the user profile

CSCub03239

Device phone lines are not shown in Call Settings until the user save

CSCub03263

Incremental directory sync does not work

CSCub06986

Restore button in a post does not work

CSCub06988

User is able to type and send messages while end conversation alert is displayed

CSCub06991

(Mobility impacting) Mobile client gets 403 Forbidden error when it tries to get images in some posts

CSCub06994

HTML code /XSS is executed in push share post notifications when it is added as personal note

CSCub06998

JavaScript errors seen when accessing WebEx Social

CSCub06995

WebEx Social has to be restarted multiple times when you change portal properties on the director UI in different pages

CSCub06997

View post: Add padding/gap between the last replied comment and the next

CSCub12237

Nodes are showing error in the topology on clean install


Resolved Defects

Table 2 lists resolved defects in this release.

Table 2 Resolved Defects 

Identifier
Heading

CSCtb17994

Setting an event in Calendar portlet sends multiple reminders in e-mail

CSCth78227

Debug settings are lost when moving to the next page

CSCtk55742

Category help page on log properties needs update to the latest

CSCtk56266

Incorrect error toast seen when content is flagged after it is hidden

CSCtl24802

When posting unsupported file no error is given

CSCto50261

There is no length limit for the search string a user can enter

CSCto61234

Incorrect error message when Exchange calendar server is not specified

CSCto79972

On some communities a user is not able to see who the owner/administrator is

CSCtq61617

Typo in compliance officer job role

CSCtq74579

Importing LAR file fails with error message under certain conditions

CSCts66185

RSS shows "URL cannot be found" if the URL contains curly braces ({})

CSCtt17650

Vulnerable to CSRF

CSCtt17881

ChatManagerServiceUtil allows spoofed UserId

CSCtt17896

Images in image library can be accessed without authentication

CSCtt23022

Missing access controls for WebDialer preferences

CSCtt53589

The "!" char in the URL is missing/stripped

CSCtu09913

Timestamps in search results are based on GMT, not user time zone

CSCtu10539

XSS bugs

CSCtw80458

Raw HTML tag displayed in RSS feed

CSCtw87946

Reflected XSS issue with Control Panel for Blog Permissions screen

CSCtw88355

Reflected XSS in redirect parameter

CSCtx19583

Reported content incorrect case status: "Escalated"

CSCtx48910

Activity and watchlist: Link injection facilitates CSRF issue

CSCtx48926

Security issue in view post, community discussion, image library URL redirect

CSCtx52327

Users are not able to edit and save their posts after the first time

CSCtx53745

ChatManagerServiceUtil Allows for spoofed UserID

CSCtx72501

Individual comment not returned by Rest API for Post resource

CSCtx78057

Mobile client can no longer access images on Quad in 2.5.2 SR2 build

CSCtx84090

HTML title can not be customized in Language_xx.properties

CSCtx91195

Non-English characters in SharePoint folders cause error

CSCtx97016

My followers are removed when contacts are moved across groups

CSCty05186

Malformed RSS feed causes a blank RSS portlet

CSCty06723

When saving file in the library, the filename is not recognized with IE8

CSCty13981

Deleted post appears in list of recommended post in suggestions portlet

CSCty14650

Create community is not working on fresh install of 2.5.2

CSCty23716

Calendar portlet config screen password is in cleartext

CSCty28924

CO is not able to edit the blog

CSCty29934

When a post comment is hidden, comment author can not see the comment

CSCty37156

Incorrect picture shown after deactivating and activating an LDAP user

CSCty37680

Saving public post after previewing changes post to private

CSCty46245

Follow button shows for inactive users in Community Members portlet

CSCty46725

CMIS user password uses DES encryption

CSCty49927

Apache chat reverse proxy rewrite rules allows access to internal nodes

CSCty70579

Community creation fails because of duplicate role

CSCty75019

Handling the mobile client header to skip Kerberos challenge

CSCty80855

Session swap issue

CSCty80923

Quad does not log exceptions in SubmitPostAction

CSCty93044

API: Root resource version info not returned

CSCty95900

Failed to retrieve homeServer attribute from CUPS 8.6

CSCtz05280

When UserA deletes contact group, users in group unfollow UserA

CSCtz07652

CUPS—Jabberwerx does not return the connected event

CSCtz13834

Content of the documents uploaded is not searchable

CSCtz14998

Add more detailed log message for LDAP user log in error (BIND failed)

CSCtz15525

Document processing affects memory usage in Quad

CSCtz23606

Unable to embed SnS video into post

CSCtz33587

Profile page: Link injection facilitates CSRF issue

CSCtz48293

Web Dialer breaks with CUCM upgrade to 9.0

CSCtz58765

Click to Create Communities traces set to DEBUG causes OpenAPI failure

CSCtz63373

Live community intermittently switching to draft mode

CSCtz64720

Stored cross-site scripting in community request comments

CSCtz64730

Stored cross-site scripting should be prevented

CSCtz64783

Password in Quad log in clear text

CSCtz67145

Chrome: After bolding text, backspace moves cursor to the bolded text

CSCtz68617

Reflected XSS issue in permissions with portletResource parameter in URL

CSCtz68642

Reflected XSS issues with backURL parameter

CSCtz69952

Saving of a post successful save but the actual loss of the edited data

CSCtz71349

User cannot view CustomAttributes of other users due to permissions issue

CSCtz77239

Mouse hover over record in the Search Results displays "[object]" in IE

CSCtz83795

Watch list unread count inflated: Deleted community wall post

CSCtz83801

Watch list unread count inflated: Content marked inappropriate

CSCtz83813

Compliance officer unable to resolve post if post is deleted before resolution

CSCtz86625

Change msg level in QuadDocumentLibraryIndexerImpl

CSCtz92112

Multiple versions of post attachment showing up in search results

CSCtz95755

Unclear error shown if owner leaves community from Communities list page

CSCua15739

IFRAME portlet not accepting an URL

CSCua16770

"Go back to prev page" in search results takes user back to My View

CSCua17068

Public Profile page deletion leads to other problems

CSCua35939

Child page under user group not showing all portlets

CSCua58282

NTLM SSO fails and user is redirected to the Quad login page

CSCua61651

Duplicate file download requests to Documentum/FileSystemHook

CSCua77142

Under high load of system requests, system performance could be affected