Cisco WebEx Social Installation and Upgrade Guide, Release 3.0
Additional Installation-Related Information
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Additional Installation-Related Information

Table Of Contents

Additional Installation-Related Information

Enabling or Disabling Cisco WebEx Social Nodes

Using Refresh Buttons

Using the Software Window

Using the Director

Checking Installation-Related Log Files


Additional Installation-Related Information


This section contains the following topics:

Enabling or Disabling Cisco WebEx Social Nodes

Using Refresh Buttons

Using the Software Window

Using the Director

Checking Installation-Related Log Files

Enabling or Disabling Cisco WebEx Social Nodes

You use the Topology window in the Director to enable and disable App Server, Cache, and Worker nodes in your Cisco WebEx Social cluster.

Some requirements exist regarding the order in which you must enable or disable nodes:

When enabling nodes, App Server roles must be enabled after all other roles are enabled. The order of other roles does not matter.

When disabling nodes, all App Server roles must be disabled first. After that, the order does not matter.

To enable or disable nodes in your Cisco WebEx Social cluster, follow these steps:

Procedure


Step 1 Sign in to the Director with your administrator user ID and password.

Step 2 Select Topology under Deployment.

Step 3 Use the Enable and Disable buttons to start or stop a node (role).


Using Refresh Buttons

The Server List area in the Deployment Topology window in the Director contains Refresh buttons. Use these buttons to fetch version information and to display current operational status of a node. Possible states that the Status column shows are:

Running

Stopped

Not Installed

Unreachable Host

Connection Failed

Using the Software Window

You can use the Software window in the Director window for upgrades provided that you have received a patch in the form of an .img file. To upgrade to the latest version of Cisco WebEx Social using the provided .img file, perform the following steps:

Procedure


Step 1 Sign in to the Director with your administrator user ID and password.

Step 2 Select Software Maintenance under Deployment.

Step 3 In the Host Name field, enter the fully qualified domain name or the IP address of the Linux/Unix node where you placed the patch .img file.

Step 4 In the File Name field, enter the complete path and file name of the .img file.

Step 5 In the Linux/Unix User Name field, enter the user ID of the node on which the patch .img file has been placed.

Step 6 In the Password field, enter the password for the User ID that you entered.

Step 7 Click Upload.

The software version that you uploaded appears in the Available Upgrade Version field in the Upgrade area of the window.

Step 8 Click Upgrade.

The software on each node in your Cisco WebEx Social cluster is upgraded.


Note You can monitor the upgrade process by checking the opt/logs/date logs. You can monitor the upgrade process by checking the opt/logs/date/node-hostname_messages logs


Step 9 Allow up to 15 minutes for the Director to automatically restart.

Step 10 Sign in to the Director with administrator credentials.

Step 11 Click the Topology tab.

Step 12 Verify that all the nodes have been upgraded to the desired version by checking the "Version Info" column next to each node.

If "Error" appears for any node, use an SSH client to connect to the node showing the symptom, log in as the admin user, and run the following command to identify the error:

sudo service puppet debug

Step 13 Because the Cache, App Server, and Worker nodes will be in the Disabled state after a successful upgrade, do the following from the Topology tab of the Deployment window:

a. Enable Cache nodes.

b. Enable App Server nodes.

c. Enable Worker nodes.

Step 14 Allow up to 15 minutes for the App Server nodes to become enabled.

Monitor the /opt/cisco/quad/deploy folder on App Server nodes for all .war files to be consumed. When these files are consumed, Cisco WebEx Social should be ready for use.


Using the Director

The Director is used for setting values of specific properties to complete configuration for some Cisco WebEx Social features. See Cisco WebEx Social Administration Guide for information about when to set properties.

Checking Installation-Related Log Files

You can check the progress of the upgrade process for a node by opening the following log files on the Director or by running a service puppet debug:

/opt/logs/date/hostname_messages