Configure a mail
server to enable your system to send meeting invitations and other
communications to users.
It is important that
the mail server is always operational. Email is the primary method of
communication with your users including recording notifications, meeting
information changes, account status, and many other important announcements.
Turning on Maintenance Mode
is not required to change these properties.
Sign into the
Administration web site.
System and select
More in the Servers section.
Enter the fully qualified
domain name (FQDN) of a mail server that the system will use to send emails.
enabled to enable Transport Layer Security (TLS). (Basic
authentication is enabled by default.)
Optionally edit the
Port field to change the default value.
The SMTP default
port numbers are 25 or 465 (secure SMTP port).
The Web node and Admin node send SMTP
requests to the configured mail server. If there is a firewall between the
internal Web and Admin virtual machines and the mail server, the SMTP traffic
might be blocked. To ensure mail server configuration and mail notification work
properly, port 25 or 465 (secure SMTP port number) must be open between the
mail server and the Web and the Admin virtual machines.
Optionally to enable mail
server authentication, select
authentication enabled. If you enable authentication, enter the
Password credentials necessary for the system to
access the corporate mail server.
Emails from the
system are sent by admin@<WebEx-site-URL>. Ensure that the mail server
can recognize this user.
small, or medium systems, email notifications come from the administration
virtual machines (either the primary or high-availability system).
systems, email notifications come from the web virtual machines (either on the
primary or high-availability system). In a large system, there are three web
virtual machines on the primary system and one web virtual machine on the
Setting the Time
Zone, Language, and Locale
Before You Begin
If you are running
Windows 7 and have your Cisco WebEx site open in an Internet Explorer 10
browser, you may want to select the document Internet Explorer 10 standards to
make sure all the buttons in the application work properly.
Tools > Developer
At the top of the Developer
Tools window, select
Document Mode: IE7
Standards > Internet Explorer 10 Standards.
From the Administration web site, navigate to Settings > Company Info
Select the local
Time Zone for this system from the drop-down list.
The system creates a
single administrator account as part of the deployment process. This
administrator must sign into the system, create a password, and add other
administrators. Until then, no other administrator can have access to the
Enter the first
and last names of the administrator.
administrator's complete email address and confirm it by entering it again.
Next to create the initial password.
Enter a password
and confirm it by entering it again.
Submit to sign in to the WebEx Administration site.
Sign into the
system and add administrators and users. Upon creation of each new
administrator or user, the system sends an email to that user, welcoming them
and asking that user to sign in and change the initial password.
sign in, each administrator is offered a tutorial of the system. The
administrators can view the tutorial immediately or view it on demand.
When testing an upgraded system, you can keep the original system
until you have finished testing the upgraded system (but because they share some parameters, such as IP addresses, you cannot power on
both systems at the same time). Once you are satisfied with the results of the
upgraded system tests, you can remove (forever) the original system. Be sure
your upgraded system is running when removing the original system.
This prevents accidental removal of the base virtual machine disk (VMDK) file
that must be accessed by the upgraded system.
Some of the
recommended tests to run on the system are.