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Cisco SCE 8000 Series Service Control Engine

Cisco SCE8000 Quick Start Guide, Rel 3.1.6S

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Quick Start Guide

Table Of Contents

Cisco SCE8000 Quick Start Guide

Prepare for Installation

Site Preparation

Tools and Parts

Unpacking the Cisco SCE8000 Chassis

Rack-Mount the SCE8000 Chassis

Installation Guidelines

Installing an Optical Bypass Module

Connect the Power Supply Units

Connect the Chassis Ground

Connecting the Power

Installing a DC-Input Power Supply

Installing an AC-Input Power Supply

Connect the Management Interfaces and Perform Initial System Configuration

Connect the Local Console

Initial Setup Parameters

Connecting the Management Interface

How to Cable the Management Port

Cable the Line Ports

SCE8000 Connectivity

Multi-Gigabit Service Control Platforms (MGSCP) Topologies

How to Cable the 10GBE Line Interface Ports

Completing the Installation

Examining the LEDs

Final Tests

Viewing the Ten Gigabit Ethernet Port Status

Viewing the Ten Gigabit Ethernet Counters

Viewing the User Log Counters

Configuring the SCE8000 Platform

Viewing Configurations

Saving or Changing the Configuration Settings

How to Load and Activate a Service Control Application

Troubleshoot Startup Problems

Cisco SCE8000 Operational Status

Identifying Startup Problems

Obtaining Documentation and Submitting a Service Request


Quick Start Guide

Cisco SCE8000 Quick Start Guide


Revised: July, 2008, OL-16595-01

1 Prepare for Installation

This section contains warnings, information about tools and parts, and site preparation information.


Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.



Warning Only trained and qualified personnel should install, replace, or service this equipment.



Warning Read the installation instructions before you connect the system to its power source.



Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.



Warning Voltage is present on the backplane when the system is operating. To reduce risk of an electric shock, keep hands and fingers out of the power supply bays and backplane areas.



Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.



Warning Before beginning the installation of the SCE8000, read the Regulatory Compliance and Safety Information for the Cisco SCE8000 Platform document.


Site Preparation

Verify that the power service at the site is suitable for the SCE8000 chassis.

Print out and have accessible the Site Planning Checklist and the both found in the Cisco SCE8000 Installation and Configuration Guide, for recording information about this installation.

Tools and Parts

Use the following list of tools and parts as a checklist for preparing to install the SCE8000 chassis:

Number 1 and number 2 Phillips-head screwdrivers

3/16-inch flat-blade screwdriver

Tape measure and level

Masking tape or some other method of marking the desired installation height in the rack

One grounding lug.

Two M4 (metric) hex-head screws with locking washers


Note The grounding lug and M4 hex-head screws with locking washers are provided in kit 69-0815-01


One grounding wire.

The grounding wire must be sized according to local and national installation requirements. Depending on the power supply and system, a 12 AWG conductor or larger size wire is required for U.S. installations.

Crimping tool (must be large enough to accommodate the girth of the grounding lug when crimping the grounding cable into the lug).

Wire-stripping tool.

Appropriate cables to connect the SCE8000 to the network and console terminal.

Unpacking the Cisco SCE8000 Chassis


Tip Do not discard the shipping container when you unpack the Cisco SCE8000. Flatten the shipping cartons and store them with the pallet. You will need these containers if you need to move or ship the Cisco SCE8000 in the future.


Perform the following to check the contents of the shipping container:

Check the contents of the accessories kit against the list of accessories in the Cisco SCE8000 Component List in the Cisco SCE8000 Installation and Configuration Guide and the packing slip. Verify that you received all listed equipment, which should include the following:

Hardware and software documentation, if ordered

Optional equipment that you ordered, such as network interface cables, transceivers, or special connectors

Check the modules in each slot. Ensure that the configuration matches the packing list and that all the specified interfaces are included.

2 Rack-Mount the SCE8000 Chassis

This chapter provides information for rack-mounting the SCE8000 chassis.


Warning Before you install, operate, or service the system, read the Regulatory Compliance and Safety Information for the Cisco SCE8000 Platform. This guide contains important safety information you should know before working with the system.



Note Before starting the installation procedures in this chapter, see the Site Planning Checklist to verify that all site planning activities were completed.


Installation Guidelines

Make sure to carefully check the contents of the shipping container, the accessories kit and any optional equipment.

Table 1 Equipment Rack Dimensions

Width

17.75 inches (45.09 cm)

Depth

Minimum: 19.25 inches (48.9 cm)

Maximum 32 inches (81.3 cm)

Minimum vertical clearance

8.7 inches (22.09 cm) (5 RU)



Caution If the rack is on wheels, ensure that the brakes are engaged or that the rack is otherwise stabilized


Note We recommend that you maintain a minimum air space of 6 inches (15 cm) between walls and the chassis air vents and a minimum horizontal separation of 12 inches (30.5 cm) between two chassis to prevent overheating.


The installation hardware is not suitable for use with racks with obstructions (such as a power strip) that could impair access to field-replaceable units (FRUs).


Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.


The chassis is shipped with the mounting brackets installed on the front of the chassis. You can remove these brackets and install them on the rear of the chassis, using the holes provided in the rear side of the chassis

Figure 1 Brackets on Cisco SCE8000 Chassis


Step 1 Position the chassis in the rack as follows:

If the front of the chassis (front panel) is at the front of the rack, insert the rear of the chassis between the mounting posts.

If the rear of the chassis is at the front of the rack, insert the front of the chassis between the mounting posts.

Step 2 Align the mounting holes in the bracket (and optional cable guide) with the mounting holes in the equipment rack.

Step 3 Use a tape measure and level to choose and mark the position that the chassis is to be installed in the rack. Make a mark at equal height on both sides of the rack. This will help ensure that the chassis will be installed straight and level.

Figure 2 Installing the Cisco SCE8000 Chassis in the Rack

270891.jpg

Step 4 Install the eight (four per side) 12-24 x 3/4-inch or 10-32 x 3/4-inch screws through the holes in the bracket and into the threaded holes in the equipment rack posts.

Step 5 Use a tape measure and level to verify that the chassis is installed straight and level.


Installing an Optical Bypass Module

There are two installation options for the external bypass modules:

Chassis mount panel—This panel is mounted on slot #4 of the SCE8000 chassis. It hosts two optical bypass modules, which will serve the two traffic links supported by one Cisco SCE8000 chassis.

External mounting panel—This panel can be mounted in any 19" rack. It hosts up to four optical bypass modules, which will serve the four traffic links supported by two Cisco SCE8000 platforms.


Step 1 For external mounting, install the external mounting panel in the 19" rack. Screw the mounting panel to the rack using four 3/4-inch screws, two on each side, through the holes in the mounting panel and into the threaded holes in the rack posts.

For internal mounting, the SCE8000 chassis will be shipped with the chassis mounting panel already installed in slot #4.

Step 2 Remove the module filler plate covering the subslot in the mounting panel by loosening the two screws.

Step 3 Carefully insert the optical bypass module into the subslot (there are no guide rails) and tighten the captive screws on either side of the module.

Figure 3 Optical Bypass Modules in External Mounting Panel

270994.jpg


3 Connect the Power Supply Units

The SCE8000 chassis is shipped with the power supplies (AC or DC) already installed. This section provides information for grounding the SCE8000 platform and connecting the AC or DC power supply units

Connect the Chassis Ground


Note You must connect the system ground on both AC- and DC-powered systems to an earth ground if this equipment is installed in a US or European Central Office.



Note For DC-powered systems, the system ground is also the power supply ground. The DC ground must be installed with a permanent connection to an earth ground according to NEC guidelines.



Note There are additional grounding requirements when using the PWR-2700-DC/4 power supply in the Cisco SCE8000 chassis.


Two threaded M4 holes are provided on the chassis frame to attach the ground cable.

You must complete this procedure before connecting system power or turning on the Cisco SCE8000 chassis.


Step 1 Use a wire-stripping tool to remove approximately 0.75 inch (19 mm) of the covering from the end of the grounding wire.

Step 2 Insert the stripped end of the grounding wire into the open end of the grounding lug.

Step 3 Use the manufacturer recommended crimping tool to secure the grounding wire in place in the grounding lug.

Step 4 Locate and remove the adhesive label from the system grounding pad on the chassis.

Figure 4 Installing the System Ground

270892.jpg

Step 5 Place the grounding wire lug against the grounding pad, making sure there is solid metal-to-metal contact.

Step 6 Secure the grounding lug to the chassis with two M4 screws. Ensure that the grounding lug will not interfere with other hardware or rack equipment.

Step 7 Prepare the other end of the grounding wire, and connect it to an appropriate grounding point in your site to ensure adequate earth ground for the Cisco SCE8000 chassis.


Connecting the Power

The following sections describe how to reconnect the AC or DC power.

Installing a DC-Input Power Supply


Note The DC return must remain isolated from the system frame and chassis (DC-I).



Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit.



Note As the power requirement of the SCE8000 will not exceed 1350W, it is not necessary to connect two pairs of input wires to each power supply. Should it be desired to connect two pairs of input wires, both pairs of input wires for one 2700W DC-input power supply must come from the same battery system (A feed); and both pairs of input wires for the other power supply must come from another battery system (B feed).



Note For multiple DC input power supply, each DC input must be protected by dedicated circuit breaker or fuse. The circuit breaker or fuse should be sized according to the power supply input rating and local or national electrical code requirements.



Step 1 Power supply ground is required. Install the PWR-2700-DC/4 power supply ground as described in this procedure.


Note The system ground connection with the PWR-2700-DC/4 power supply in a Cisco SCE8000 is provided by the PWR-2700-DC/4 power supply ground. Additionally, you can connect a system (earth) ground.



Note You must always connect the PWR-2700-DC/4 power supply ground.



Note You must always connect the PWR-2700-DC/4 power supply ground for both power supplies.



Note If you intend to use an additional system (earth ground), ensure that the system ground connection has been made. For ground connection installation instructions, see Connect the Chassis Ground.


Step 2 Remove the plastic bag attached to the front panel and put aside. This bag contains two plastic terminal block barriers, two cable ties, and two cable holder covers.

Step 3 Verify that power is off to the DC circuit connected to the power supply you are installing. Grasp both power supply handles, as shown in Figure 5. Slide the power supply into the power supply bay. Make sure that the power supply is fully seated in the bay.

Figure 5 Handling a DC-Input Power Supply

Handling a DC-Input Power Supply.jpg

Step 4 Tighten the power supply captive installation screws.


Warning Power supply captive installation screws must be tight to ensure protective grounding continuity.



Note As the power requirement of the SCE8000 will not exceed 1350W, it is not necessary to connect two pairs of input wires to each power supply. Should it be desired to connect two pairs of input wires, both pairs of input wires for one 2700W DC-input power supply must come from the same battery system (A feed); and both pairs of input wires for the other power supply must come from another battery system (B feed).



Note For multiple DC input power supply, each DC input must be protected by dedicated circuit breaker or fuse. The circuit breaker or fuse should be sized according to the power supply input rating and local or national electrical code requirements.


Step 5 Remove the four screws securing the terminal block cover, and slide the cover off of the terminal block.

Figure 6 DC-Input Front Panel for 2700-W DC-Input Power Supply

DC-Input Front Panel for 2700-W DC-Input Power Supply.jpg

1

Captive installation screw

7

Cable holder cover

2

DC power cable terminal block

8

Cable holder

3

Status LEDs

9

Tie-wrap

4

DC power cable terminal block cover

10

Cable holder

5

Cable holder cover

11

Tie-wrap

6

Ground

   

Step 6 Attach the appropriate lugs to the DC-input wires and ground wire. The wires should be sized according to local and national installation requirements. Use only copper wire. The maximum width of a lug is 0.600 inch (15.2 mm).


Note Use fine-stranded copper conductors rated for 90-degrees Celsius for North American installations.



Note The power supply terminal block lug opening width is 0.62 inch (15.8 mm). The terminal posts are centered 0.625 inches (15.88 mm) apart and are 1/4-20 threaded. We recommend that you use an appropriately sized industry standard 2-hole, standard barrel compression lug. The power supply ground studs, located below the terminal block, are also threaded 1/4-20 and require two 1/4-inch split-ring washers and two 1/4-20 hex nuts.


Step 7 Connect the DC-input wires to the 2700 W power supply terminal block. Depending on which side you are connecting the DC-input wires, be sure that the DC-input wires rest in the appropriate cable holder. The following figure shows DC-input wires coming in from the left side.

Connect the DC-input wires to the 2700 W power supply terminal block in this order:

Ground

Negative (-)

Positive (+)


Note When you tighten the terminal nuts, make sure they are snug. Do not over tighten them. Recommended torque strength is 20 inch-pounds. Over tightening the terminal nuts can break the terminal block (Maximum torque: 36 inch-pounds).


Figure 7 DC-Input Wires on Left Side

132220.JPG

When installing the unit, the ground connection must always be made first and disconnected last.

Step 8 Secure the ground cable to the cable holder with the two cable-ties.

Step 9 Retrieve the cable holder covers from the plastic bag and attach to the front panel at the locations shown in Figure 6.


Note If the cable holder illustrated as number 5 and 8 in Figure 6 does not hold the DC input cables snugly, please use a long cable tie to secure the cable holders as illustrated in number 9.


Step 10 Secure the terminal block cover using four screws and the terminal block barriers with two screws each.

Step 11 Turn on the DC inputs and verify power supply operation by checking the power supply front panel LEDs.

The power supply rear panel LEDs should be in the following states:

INPUT OK LED is green

FAN OK LED is green

OUTPUT FAIL LED is not lit

If the LEDs indicate a power problem, see 7Troubleshoot Startup Problems.


Installing an AC-Input Power Supply


Warning This product requires short-circuit (over current) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.



Step 1 Ensure that the system (earth) ground connection has been made. For ground connection instructions, see Connect the Chassis Ground.

Step 2 Verify that the power switch is in the Off (0) position.

Step 3 Plug the power cord into the power supply.

Step 4 Connect the other end of the power cord to an AC-input power source.


Caution In a system with dual power supplies, connect each power supply to a separate input source. In case of a power source failure, the second source will most likely still be available.

Step 5 Turn the switch on the power supply to the On (|) position.

Step 6 Verify power supply operation by checking the power supply LEDs.

The power supply LEDs should be in the following states:

INPUT OK LED is green

FAN OK LED is green

OUTPUT FAIL LED is not lit

If the LEDs indicate a power problem, see Identifying Startup Problems for troubleshooting information


4 Connect the Management Interfaces and Perform Initial System Configuration

This section explains how to connect the SCE8000 platform to a local console and how to cable the Gigabit Ethernet Management interface.

Connect the Local Console

You must first connect the unit to a local console and configure the initial settings for the SCE8000 to support remote management.

Make sure that the terminal configuration is as follows:

9600 baud

8 data bits

No Parity

1 stop bits

No flow control

The above Cisco SCE8000 port parameters are fixed and are not configurable.


Step 1 Plug the RS-232 serial cable provided with the Cisco SCE8000 into the CON port on the front panel of the SCE8000-SCM-E. (See item #2 in Figure 8 below.)

Figure 8 Connecting the Local Console to the SCE8000-SCM-E CON Port

270976.jpg

Step 2 Connect the other end of the serial cable (with an attached DB-9 or DB-25 connector) to the VT100 compatible local (serial) terminal.

Step 3 Make sure the local terminal is configured as a VT-100 terminal, according to the fixed Cisco SCE8000 CON port parameters.

Step 4 Make sure that the Cisco SCE8000 is powered-on, and has been allowed to complete booting (this process may take several minutes).

Step 5 Press Enter several times until the Cisco logo appears on the local terminal.


Initial Setup Parameters

At this point there are several basic global parameters that must be correctly configured in order for the SCE platform to communicate properly with the outside world. The following is a very brief summary of the initial setup parameters and commands. For more information, refer to the Cisco SCE8000 Software Configuration Guide.

IP address and subnet mask of the Cisco SCE8000 platform itself. This is the IP address used by the GBE management interface.

IP address of the default gateway.

Hostname—The hostname is used to identify the SCE platform. It appears as part of the CLI prompt and is also returned as the value of the MIB-II object sysName.

The maximum length is 20 characters.

The default hostname is SCE8000.

Passwords for user, admin and root level access. These are authorization-level passwords, not individual passwords. These passwords may be encrypted.

Passwords must meet the following criteria:

Minimum length — 4 characters

Maximum length — 100 characters

Begin with an alpha character

May contain only printable characters

The default password for all levels is cisco.

System clock— Current date and time. The clock and the calendar must always be synchronized.

Time zone—The name or ID of the time zone along with the number of hours offset from UTC.

Domain name server—Default domain name, which is used to complete unqualified host names, as well as up to three domain name servers, which are used for DNS lookup.

You must also enable DNS lookup.

RDR formatter destination—The SCE platform generates Raw Data Records and sends them to the specified destinations (external collection systems) via the RDR formatter. You can configure up to eight RDR formatter destinations. Specify the IP address and port number for each destination.

The following table lists commands both for displaying the currently configured values and for configuring these parameters. It also lists the command mode for each configuration command. All show commands are executed from the User Exec command mode.

Table 2 Initial Setup Configuration 

Parameter
show command
configuration command
configuration command mode

Management IP address and subnet mask

show interface GigabitEthernet 1/1 ip address

ip address x.x.x.x subnet-mask

GigabitEthernet Interface Configuration

Default gateway

show ip default-gateway

ip default-gateway x.x.x.x

Global Configuration

Hostname

show hostname

hostname host-name

Global Configuration

Authorization level passwords

N/A

enable password level level [encryption-type] password

Global Configuration

Clock

show clock

show calendar

calendar set hh:mm:ss day month year
clock read-calendar

OR

clock set hh:mm:ss day month year
clock update-calendar

Privileged EXEC

Time zone

show timezone

clock timezone zone-name offset-hours

Global Configuration

Domain name server

show hosts

ip domain-lookup

ip domain-name domain-name

ip name-server server-address1 [server-address2] [server-address3]

Global Configuration

RDR formatter destination

show rdr-formatter destination

rdr-formatter destination ip-address port port-number

Global Configuration


Connecting the Management Interface

The SCE8000-SCM-E is equipped with one active management port. This is a GBE port with a RJ-45 interface. It is located in slot# 1 of the Cisco SCE8000 chassis, and labeled Port1.

This port provides access from a remote management console to the Cisco SCE8000 via a LAN.

How to Cable the Management Port


Step 1 Plug the Ethernet cable provided (with attached RJ-45 connector) into Port 1on the front panel of the SCE8000-SCM-E. (See item #3 in Figure 9 below.)

Figure 9 Cabling the Management Port

270976.jpg

Step 2 Connect the other end of the Ethernet cable into your management network.

The Link LED on the SCE8000 management port should light up.

Step 3 Test connectivity. From the host that you intend to use for remote management, ping to the Cisco SCE8000 by typing ping and the Cisco SCE8000 IP address, and pressing Enter.

This verifies that an active connection exists between the specified station and the management port.


5 Cable the Line Ports

This chapter provides instructions for cabling the Cisco SCE8000 10 Gigabit Ethernet ports for single and MGSCP topologies.

The 10 Gigabit Ethernet ports are located on the 10G SPA modules, which are installed in the SCE8000-SIP module in slot #3 of the Cisco SCE8000 chassis.


Warning Class 1 laser. Avoid exposure to radiation and do not stare into open aperture.


SCE8000 Connectivity

The following tables summarize SCE8000 connectivity for the basic topologies.

Receive-only topologies use only Receive fibers.


Note Receive-only topologies can be implemented using either an optical splitter or a switch. If a switch is used, it must support SPAN functionality that includes separation between ingress and egress traffic and multiple SPAN-ports destinations.


Table 3 Single link inline connectivity

Port
Link
Side

3/0/0

Link 0

Subscribers

3/1/0

Link 0

Network


Table 4 Dual link inline connectivity

Port
Link
Side

3/0/0

Link 0

Subscribers

3/1/0

Link 0

Network

3/2/0

Link 10

Subscribers

3/3/0

Link 1

Network


Table 5 Optical Bypass connectivity: Single link

This optical bypass port
Connects to this...

A

Subscriber side network element

B

Network side network element

C

SCE platform port 3/0/0

D

SCE platform port 3/1/0

CTRL

left-hand 'External Bypass' port on SCE8000-SCM-E module.


Table 6 Optical Bypass connectivity: Dual link 

This port on optical bypass #1
Connects to this...

A

Subscriber side network element

B

Network side network element

C

SCE platform port 3/0/0

D

SCE platform port 3/1/0

CTRL

left-hand 'External Bypass' port on SCE8000-SCM-E module.

This port on optical bypass #2
Connects to this...

A

Subscriber side network element

B

Network side network element

C

SCE platform port 3/2/0

D

SCE platform port 3/3/0

CTRL

right-hand 'External Bypass' port on SCE8000-SCM-E module.


Multi-Gigabit Service Control Platforms (MGSCP) Topologies

In an MGSCP deployment, the exact cabling scheme depends on the number and arrangement of ports in the EtherChannel in the Cisco 7600 Series router. It is therefore not possible to give exact cabling schemes. Refer to the following general guidelines when designing the cabling scheme.

General guidelines for MGSCP topologies:

Since there are two links per Cisco SCE8000 platform, the minimum number of platforms required is half the number of links used.

Each link corresponds to one port on the EtherChannel (EC) on the Cisco 7600 Series router. Each EC supports a maximum of eight ports. Therefore, if all eight EC ports are configured, four Cisco SCE8000 platforms are required.

For N+1 redundancy, two ports (connected to the standby platform) must be configured as standby ports on both ECs.

Therefore, for N+1 redundancy, one router and five Cisco SCE8000 platforms would be used to support eight links.

If two Cisco 7600 Series routers are used (for network redundancy), one link on each Cisco SCE8000 platform is connected to each router. This requires twice the number of Cisco SCE8000 platforms, one platform for each link.

A minimum of eight Cisco SCE8000 platforms are required to support eight ports.

For N+1 redundancy, nine Cisco SCE8000 platforms would be used to support eight active links.

When cabling to the EC, follow these guidelines:

The Cisco SCE platform ports MUST be connected to the EC ports in the same order on both sides.

The EC ports should be sorted in an ascending order by their physical interface numbers.

In a topology with two Cisco 7600 Series routers, the order of connection to the EC ports must be the same on both routers. In order for both routers to send the traffic of a given subscriber to the same SCE platform, the SCE platforms must be connected to both routers in exactly the same order (one SCE platform connected to the first link on both routers, another SCE platform connected to the second link on both routers, and so on).

How to Cable the 10GBE Line Interface Ports


Note When installing an External Optical Bypass module, the Cisco SCE8000 line ports are connected to the module. See Table 4 and Table 5 for connectivity.



Warning Class 1 laser. Avoid exposure to radiation and do not stare into open aperture.



Step 1 Plug the appropriate fiber optic cable into the appropriate port on the 10GBE interface on the SPA module in slot #3 of the Cisco SCE8000. (See Figure 10 below.)

Figure 10 Cabling the 10GBE Interface

270979.jpg

Step 2 The Link LED should be green.


6 Completing the Installation

This module discusses how to verify link connectivity and how to install a Service Control application.

Examining the LEDs

The 10GBE Link LED should be green, verifying that an active connection exists.

The 10GBE Rx and Tx LEDs (if flashing green) indicate that traffic is being received or transmitted by the SCE 8000 platform, respectively.


Note An inline topology, the Rx and Tx LEDs indicate that packets are being received/transmitted by the SCE 8000 platform.


In optical splitter topologies, the Rx LEDs are the sole indicators. The Tx LEDs do not "blink", since the Tx is not connected to the port in this topology.

Final Tests

Viewing the Ten Gigabit Ethernet Port Status


Step 1 At the Cisco SCE8000# prompt, type show interface TenGigabitEthernet 3/ baynumber /0.

This displays the port link status.


The following example displays a system response.

Cisco SCE8000#show interface TenGigabitEthernet 3/1/0  
Actual Status:  
Link is on 
Bandwidth: 10000000Kbps 
Burst-size: 500000bytes

Viewing the Ten Gigabit Ethernet Counters

In an inline topology, you can monitor traffic via the platform counters for both the Rx and Tx connections. The counters increase as packets flow through the Cisco SCE8000 for both Rx and Tx.

However, in receive-only topologies, the counters for the Tx do not increment, as the SCE8000 is only monitoring traffic, and not re-transmitting it


Step 1 At the Cisco SCE8000# prompt, type show interface TenGigabitEthernet 3/ baynumber /0 counters.

This displays the TenGigabitEthernet counters. This command enables you to verify that traffic is taking place. You can see that the counters increase, together with real-time packet flow through the Cisco SCE8000.

Remember, in bump-in-the-wire topology, both the Rx and Tx counters apply as traffic monitors. For receive-only topologies, using an external splitter, only the Rx counters apply.


The following example shows the counters of the first Ten Gigabit Ethernet interface.

Cisco SCE8000#show interface TenGigabitEthernet 3/0/0 counters  
In total octets: 100 
In good unicast packets: 90 
In good multicast packets: 0 
In good broadcast packets: 10 
In packets discarded: 0 
In packets with CRC/Alignment error: 0 
In undersized packets: 0 
In oversized packets: 0 
Out total octets: 93*2^32+1022342538 
Out unicast packets: 858086051 
Out non unicast packets: 0 
Out packets discarded: 0

Viewing the User Log Counters

You should view the user log for errors that occurred during the installation process.


Step 1 At the SCE8000# prompt, type show logger device User-File-Log counters and press Enter.


SCE8000#show logger device user-file-log counters  
Logger device User-File-Log counters: 
Total info messages: 1 
Total warning messages: 0 
Total error messages: 0 
Total fatal messages: 0
If there are "Total error messages" or "Total fatal messages", use the show logger device User-File-Log command 
to display details about the errors.

Configuring the SCE8000 Platform

After you have installed your SCE8000 platform hardware, checked all external connections, turned on the system power, and allowed the system to boot up, you are ready to install the Service Control application. However, before you install the application, you might need to configure the SCE platform. Instructions for configuring the SCE8000 platform are beyond the scope of this publication.

For further information on system and interface configuration, refer to the following documents:

Cisco SCE8000 Software Configuration Guide

Cisco SCE8000 CLI Command Reference

Viewing Configurations

When you enter configuration commands, it immediately affects the SCE platform operation and configuration. This configuration, referred to as the running-config, is saved in the SCE platform volatile memory and is effective while the SCE platform is up. After reboot, the SCE platform loads the startup-config, which includes the non-default configuration that was saved by the user, into the running-config.

The SCE platform provides commands for:

Viewing the running configuration with only user-configured (non-default) values: show running-config

Viewing the running configuration with all the SCE platform running configuration values, whether default or not: show running-config all-data

Viewing the startup configuration: show startup-config

After configuring the SCE platform, you may query for the running configuration using the command show running-config.


Step 1 At the Cisco SCE8000# prompt, type show running-config.

The system shows the running configuration.

SCE8000#>show running-config  
#This is a general configuration file (running-config). 
#Created on 12:06:13  UTC  SUN  May  11  2008 
#cli-type 1 
#version 1 
no management-agent notifications notification-list 1417,1418,804,815,1404,1405,1406,1407,1408,400 
no management-agent notifications notification-list 402,421,440,441,444,445,446,450,437,457 
no management-agent notifications notification-list 3593,3594,3595,10040 
snmp-server community "public" ro  
RDR-formatter forwarding-mode multicast 
RDR-formatter destination 10.56.96.26 port 33000 category number 1 priority 100  
RDR-formatter destination 10.56.96.26 port 33000 category number 2 priority 100  
RDR-formatter destination 10.56.96.26 port 33000 category number 3 priority 100  
RDR-formatter destination 10.56.96.26 port 33000 category number 4 priority 100  
interface LineCard 0 
connection-mode inline on-failure external-bypass 
no silent 
no shutdown 
attack-filter subscriber-notification ports 80 
replace spare-memory code bytes 3145728 
interface GigabitEthernet 1/1 
ip address 10.56.96.46 255.255.252.0  
interface TenGigabitEthernet 3/0/0 
bandwidth 10000000 burst-size 50000 
global-controller 0 name "Default Global Controller" 
interface TenGigabitEthernet 3/1/0 
bandwidth 10000000 burst-size 50000 
global-controller 0 name "Default Global Controller" 
interface TenGigabitEthernet 3/2/0 
bandwidth 10000000 burst-size 50000 
global-controller 0 name "Default Global Controller" 
interface TenGigabitEthernet 3/3/0 
bandwidth 10000000 burst-size 50000 
global-controller 0 name "Default Global Controller" 
 
exit 
ip default-gateway 10.56.96.1 
line vty 0 4 
exit 
management-agent property "com.pcube.management.framework.install.activation.operation" "Install" 
management-agent property "com.pcube.management.framework.install.activated.package" "SCA BB" 
management-agent property "com.pcube.management.framework.install.activated.version" "3.1.6 build 79" 
management-agent property "com.pcube.management.framework.install.activation.date" "Sun May 11 08:44:04 
GMT+00:00 2008" 
flow-filter partition name "ignore_filter" first-rule 4 num-rules 32 
flow-filter partition name "udpPortsToOpenBySw" first-rule 40 num-rules 21


Saving or Changing the Configuration Settings

When you make changes to the current running configuration and you want those changes to continue to be in effect when the system restarts, you must save the changes before leaving the management session. You do that by saving the running configuration to the startup configuration file.

The SCE platform provides multiple interfaces for the purpose of configuration and management. All interfaces supply an API to the same database of the SCE platform and any configuration made through one interface is reflected through all interfaces. Furthermore, when saving the running configuration to the startup configuration from any management interface, all configuration settings are saved regardless of the management interface used to set the configuration.

For backup purposes, the old startup-config file is saved under the directory: /system/prevconf.

To remove a configuration command from the running-config, use the no form of the command.


Step 1 At the SCE# prompt, type show running-config to view the running configuration.

The running configuration is displayed.

Step 2 Check the displayed configuration to make sure that it is set the way you want. If not, make the changes you want before saving.

Step 3 Type copy running-config startup-config.

The system saves all running configuration information to the configuration file, which is used when the system reboots.

The configuration file holds all information that is different from the system default in a file called config.tx1 located in the directory: /system.


Example for Saving or Changing the Configuration Settings

The following example shows how to save the running configuration file (first displaying the file to review the settings).

SCE#show running-config  
#This is a general configuration file (running-config). 
#Created on 12:06:13  UTC  SUN  May  11  2008 
#cli-type 1 
#version 1 
no management-agent notifications notification-list 1417,1418,804,815,1404,1405,1406,1407,1408,400 
no management-agent notifications notification-list 402,421,440,441,444,445,446,450,437,457 
no management-agent notifications notification-list 3593,3594,3595,10040 
snmp-server community "public" ro  
RDR-formatter forwarding-mode multicast 
RDR-formatter destination 10.56.96.26 port 33000 category number 1 priority 100  
RDR-formatter destination 10.56.96.26 port 33000 category number 2 priority 100  
RDR-formatter destination 10.56.96.26 port 33000 category number 3 priority 100  
RDR-formatter destination 10.56.96.26 port 33000 category number 4 priority 100  
interface LineCard 0 
connection-mode inline on-failure external-bypass 
no silent 
no shutdown 
attack-filter subscriber-notification ports 80 
replace spare-memory code bytes 3145728 
interface GigabitEthernet 1/1 
ip address 10.56.96.46 255.255.252.0  
interface TenGigabitEthernet 3/0/0 
bandwidth 10000000 burst-size 50000 
global-controller 0 name "Default Global Controller" 
interface TenGigabitEthernet 3/1/0 
bandwidth 10000000 burst-size 50000 
global-controller 0 name "Default Global Controller" 
interface TenGigabitEthernet 3/2/0 
bandwidth 10000000 burst-size 50000 
global-controller 0 name "Default Global Controller" 
interface TenGigabitEthernet 3/3/0 
bandwidth 10000000 burst-size 50000 
global-controller 0 name "Default Global Controller" 
 
exit 
ip default-gateway 10.56.96.1 
line vty 0 4 
exit 
management-agent property "com.pcube.management.framework.install.activation.operation" "Install" 
management-agent property "com.pcube.management.framework.install.activated.package" "SCA BB" 
management-agent property "com.pcube.management.framework.install.activated.version" "3.1.6 build 79" 
management-agent property "com.pcube.management.framework.install.activation.date" "Sun May 11 08:44:04 
GMT+00:00 2008" 
flow-filter partition name "ignore_filter" first-rule 4 num-rules 32 
flow-filter partition name "udpPortsToOpenBySw" first-rule 40 num-rules 21 
SCE#copy running-config startup-config  
Writing general configuration file to temporary location... 
Backing-up general configuration file... 
Copy temporary file to final location... 
SCE#

How to Load and Activate a Service Control Application

The Cisco SCE8000 platform provides the basic functionalities of Service Control analysis and enforcement. A Service Control solution requires that a Service Control application be loaded into the platform, to take advantage of the unique SCE platform capabilities.

Loading and activating an application includes the following stages:

Downloading the application provided as an SLI file to the Cisco SCE8000 disk.

Activating the application.

Configuring the application.

The detailed procedure of how to perform these operations is not described in this manual. For further details, refer to the following documentation:

Cisco Service Control Application for Broadband User Guide

Cisco Service Control Application for Broadband Reference Guide

7 Troubleshoot Startup Problems

Cisco SCE8000 Operational Status

The following table lists the operational states of the Cisco SCE8000. The Status LED on the Service Control module reflects the current Cisco SCE8000 operational status. The operational status can be displayed using CLI command show system operation-status.

Table 7 Cisco SCE8000 Operational States

Cisco SCE8000 Operational Status
Description
Status LED State

Booting

Initial state after reset

Amber

Operational

Cisco SCE8000 becomes operational after completing the following process:

Boot is completed

Power self-tests are completed without failure

Platform configuration is applied

Steady green

Warning

Cisco SCE8000 is fully operational (as above) but one of the following occurred:

GBE Management port link is down

Temperature raised above threshold

Voltage not in required range

Fans problem

Power supply problem

Insufficient space on the disk

Note If the condition that caused the Cisco SCE8000 to be in Warning state is resolved (for example, link is up) the Cisco SCE8000 reverts to Operational state.

Flashing amber

Failure

System is in Failure state after Boot due to one of the following conditions:

Power on test failure

Three abnormal reboots in less than 30 minutes

Platform configured to enter Failure mode consequent to failure-induced reboot (this is configurable using CLI command)

Severe system health problem, such as extensive overheating or voltage out of correct operating range.

Note Depending on the cause of failure, the management interface and the platform configuration may or may not be active/available.

Red


Table 8 Power Supply LEDs 

LED Label
Color
State
Function

INPUT OK

Green

On

The input voltage is present and within the required range

   

Off

The input voltage is not present or not within the required range.

OUTPUT FAIL

Green

On

The output voltage is not within the required range.

   

Off

The output voltage is in the required range.

FAN OK

Green

On

Power supply internal fan is operational.

   

Off

Power supply internal fan is not operational.

Power (front panel)

Green

Steady

Installed power supplies are functioning normally.

 

Amber

Steady

One of the power supply units is disconnected or malfunctioning.

   

Off

No power.


Table 9 Fan Assembly LED

LED Label
Color
State
Function

FAN STATUS

Green

On

All fans are operational.

   

Off

One or more of the individual fans are not operational.


Identifying Startup Problems

Startup problems are commonly due to the source power or to a poor cable connection.

This section describes the normal startup sequence and describes the steps to take if the system does not perform that sequence as expected. LEDs indicate all system states in the startup sequence. By checking the state of the LEDs, you can determine when and where the system failed in the startup sequence. Use the following descriptions to isolate the problem to a subsystem, and then proceed to the appropriate sections to try to resolve the problem.

When you start up the system by turning on the power supply switch, the following should occur:

You should immediately hear the fans operating.

If the Status LED is flashing orange, indicating a warning state, check the user log:

At the prompt, type: more user log

If any of the following warning messages appear, turn the Cisco SCE8000 platform off and call technical support.

"voltage problem:"

"fans problem"

"abnormal raise in interior temperature:"

8 Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.