Cisco Service Control Application for Broadband Download Guide, Release 5.2.x

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Updated:September 23, 2015

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Table of Contents

Cisco Service Control Application for Broadband Download Guide, Release 5.2.x

Overview

Compatibility Matrix

Downloading Software

Obtaining Documentation and Submitting a Service Request

 

Cisco Service Control Application for Broadband Download Guide, Release 5.2.x

Overview

Compatibility Matrix

Downloading Software

Obtaining Documentation and Submitting a Service Request

Revised: September 23, 2015

Overview

The following instructions explain how to download the various components of the Service Control Solution from the Cisco software download center.

The Cisco Service Control Solution is composed out of several components that are available on the Cisco center for customer download. These components are:

  • Cisco Service Control Application for Broadband (Cisco SCA BB)
  • Cisco Service Control Operating System (SCOS)
  • Cisco Service Control Collection Manager (SCMS CM)
  • Cisco Service Control Subscriber Manager (SCMS SM)

Before downloading new software, refer to the “Compatibility Matrix” section below and read the release notes of the various components. The “Compatibility Matrix” section provides information regarding the compatibility between various Service Control components and versions. These guidelines must be adhered to when installing new software.

After you have downloaded the new software, see the Installation Guide located in the Cisco SCA BB package for a step-by-step description of how to install the solution.

Compatibility Matrix

The following tables provides the compatibility information for the various components of the Service Control Solution:

For each SCA BB revision, the list of compatible versions of the Cisco SCOS, Cisco SCMS CM, Cisco SCA Reporter and Cisco SCMS SM are listed.

We recommend using the latest revision available for each category unless otherwise noted.

Note The Cisco SCE8000-32xGBE is only supported in cascade topology.

Table 1 Release 5.x Release Train
Cisco SCA BB
Hardware Platforms
SCOS
Collection Manager
Subscriber Manager
SCA Reporter
Insight

Cisco SCA BB 5.2.0

In IPv4 and IPv6 deployment

SCE8000-4xTGBE

SCE8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE8000-32xGBE1

SCE8000-Dual DPI

5.2.0

5.2.0

5.1.0

4.2.0

5.2.0

5.1.0

4.2.0

Effective from 4.1.0, SCA Reporter is not available.

5.2.0

5.1.0

4.2.0

Cisco SCA BB 5.1.0

In IPv4 and IPv6 deployment

SCE8000-4xTGBE

SCE8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE8000-32xGBE2

SCE8000-Dual DPI

5.1.0

5.1.0

4.2.0

5.1.0

4.2.0

Effective from 4.1.0, SCA Reporter is not available.

5.1.0

4.2.0

SCE10000 - 8 x 10 GBE

vSCE - 8 x 1 GBE

5.1.0

5.1.0

4.2.0

5.1.0

4.2.0

Effective from 4.1.0, SCA Reporter is not available.

5.1.0

4.2.0

Cisco SCA BB 5.0.0

In IPv4 and IPv6 deployment

SCE10000 - 8 x 10 GBE

vSCE - 8 x 1 GBE

5.0.0

5.0.0

5.0.0

Effective from 4.1.0, SCA Reporter is not available.

5.0.0

1.Only supported in cascade topology.

2.Only supported in cascade topology.

Table 2 Release 4.x Release Train
Cisco SCA BB
Hardware Platforms
SCOS
Collection Manager
Subscriber Manager
SCA Reporter
Insight

Cisco SCA BB 4.2.0

In IPv4 and IPv63 deployment

SCE8000-4xTGBE

SCE8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE8000-32xGBE4

SCE8000-Dual DPI

4.2.0

4.2.0

4.1.0

4.0.0

4.2.0

4.1.0

4.0.0

Effective from 4.2.0, SCA Reporter is not available.

4.2.0

4.1.0

4.0.0

Cisco SCA BB 4.1.0

In IPv4 and IPv65 deployment

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE8000-4xTGBE

SCE8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE8000-32xGBE6

SCE8000-Dual DPI

4.1.0

4.1.0

4.0.0

3.8.5

4.1.0

4.0.0

3.8.5

Effective from 4.1.0, SCA Reporter is not available.

4.1.0

4.0.0

3.4.0

Cisco SCA BB 4.0.0

In IPv4 and IPv67 deployment

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE8000-4xTGBE

SCE8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE8000-32xGBE8

SCE8000-Dual DPI

4.0.0

4.0.0

3.8.5

4.0.0

3.8.5

4.0.0

3.8.5

4.0.0

3.4.0

3.Only SCE 8000 supports IPv6.

4.Only supported in cascade topology.

5.Only SCE 8000 supports IPv6.

6.Only supported in cascade topology.

7.Only SCE 8000 supports IPv6.

8.Only supported in cascade topology.

 

Table 3 SCA BB 3.x Release Train

Cisco SCA BB
Hardware Platforms
SCOS
Collection Manager
Subscriber Manager
SCA Reporter
Insight

Cisco SCA BB 3.8.5

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE-8000-4xTGBE

SCE-8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE-8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE-8000-32xGBE9

SCE-8000-Dual DPI

3.8.5

3.8.5

3.8.5

3.8.5

Insight V3.4

Cisco SCA BB 3.8.0

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE-8000-4xTGBE

SCE-8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE-8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE-8000-32xGBE10

SCE-8000-Dual DPI

3.8.0

3.8.0

3.7.5

3.8.0

3.7.5

3.8.0

Insight V3.3

Insight V3.2

Cisco SCA BB 3.7.5

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE-8000-4xTGBE

SCE-8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE-8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE-8000-32xGBE11

SCE-8000-Dual DPI

3.7.5

3.7.5

3.7.1

3.7.2

3.7.5

3.7.5

Insight V3.2

Cisco SCA BB 3.7.2

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE-8000-4xTGBE

SCE-8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE-8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE-8000-32xGBE12

SCE-8000-Dual DPI

3.7.2

3.7.0

3.7.1

3.7.2

3.7.0

3.7.1

3.7.2

3.7.2

Insight V3

Cisco SCA BB 3.7.1

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE-8000-4xTGBE

SCE-8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE-8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE-8000-32xGBE13

SCE-8000-Dual DPI

3.7.1

3.7.0

3.7.1

3.7.0

3.7.1

3.7.1

Insight V2

Insight V3

Cisco SCA BB 3.7.0

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE-8000-4xTGBE

SCE-8000-2xTGBE

SCE-8000-16xGBE

SCE-8000-32xGBE14

SCE-8000-Dual DPI

3.7.0

3.6.0

3.6.5

3.7.0

3.6.0

3.6.5

3.7.0

3.7.0

Insight V1

Insight V2

Insight V3

Cisco SCA BB 3.6.5

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE8000-4xTGBE

SCE8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE8000-32xGBE 5

SCE8000-Dual DPI

3.6.5

3.5.5

3.6.0

3.6.5

3.5.5

3.6.0

3.6.5

3.6.5

Insight V1

Insight V2

SCA BB 3.6.0
Build 454

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE8000-4xTGBE

SCE8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE8000-32xGBE 5

SCE8000-Dual DPI

3.6.1

3.5.5

3.6.0

3.5.5

3.6.0

3.6.0

Also packaged with SCA BB Console

—

SCA BB 3.6.0

SCE-1010-2XGBE

SCE-2020-4XGBE

SCE8000-4xTGBE

SCE8000-2xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE8000-16xGBE

SCE8000-16xGBE + 2xTGBE

SCE8000-32xGBE 5

SCE8000-Dual DPI

3.6.0

3.5.5

3.6.0

3.5.5

3.6.0

3.6.0

Also packaged with SCA BB Console

—

SCA BB 3.5.5

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE8000-2xTGBE

SCE8000-4xTGBE

SCE8000-8xGBE

SCE8000-8xGBE + 1xTGBE

SCE8000-16xGBE

SCE8000-16xGBE + 2xTGBE

3.5.5

3.5.5

3.5.0

3.1.6

3.5.5

3.5.0

3.1.6

3.5.5

Also packaged with SCA BB Console

—

SCA BB 3.5.0

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE8000-2xTGBE

SCE8000-4xTGBE

3.5.0

3.5.5

3.5.0

3.1.6

3.5.5

3.5.0

3.1.6

3.5.0

Also packaged with SCA BB Console

—

SCA BB.3.1.7

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE8000-2xTGBE

SCE8000-4xTGBE

3.1.7

3.5.5

3.5.0

3.1.6

3.5.5

3.5.0

3.1.6

3.1.6

Also packaged with SCA BB Console

—

SCA BB 3.1.6

(PQI 3.1.6S)

SCE8000-2xTGBE

SCE8000-4xTGBE

3.1.6S

3.5.5

3.5.0

3.1.6

3.5.5

3.5.0

3.1.6

3.1.6

Also packaged with SCA BB Console

—

Cisco SCA BB 3.1.6

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.1.6

3.5.5

3.5.0

3.1.6

3.5.5

3.5.0

3.1.6

3.1.6

Also packaged with SCA BB Console

—

Cisco SCA BB 3.1.5

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.1.5

3.0.315

3.0.5

3.0.6

3.1.016

3.1.5 8

3.1.6 8

3.5.0

3.1.0

3.1.1

3.1.5

3.1.6

3.5.0

3.1.5

Also packaged with SCA BB Console

—

Cisco SCA BB 3.1.1

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.1.1

3.0.3 7

3.0.5

3.0.6

3.1.0 8

3.1.5 8

3.1.6 8

3.5.0

3.1.0

3.1.1

3.1.5

3.1.6

3.5.0

3.1.0

Also packaged with SCA BB Console

—

Cisco SCA BB 3.1.0

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.1.0

3.0.3 7

3.0.5

3.0.6

3.1.0 8

3.1.5 8

3.1.0

3.1.1

3.1.5

3.1.0

Also packaged with SCA BB Console

—

Cisco SCA BB 3.0.6

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.0.6

3.0.0

3.0.3 7

3.0.5

3.0.6

3.1.0

3.1.5 8

3.0.317

3.0.5

3.0.618

3.0.6A

3.1.0

3.1.1

3.1.5

3.0.5

Also packaged with SCA BB Console

—

Cisco SCA BB 3.0.5A

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.0.5

3.0.0

3.0.3 7

3.0.5

3.0.6

3.1.0

3.1.5 8

3.0.3 9

3.0.5

3.0.6 10

3.0.6A

3.1.0

3.1.1

3.1.5

3.0.5

Also packaged with SCA BB Console

—

Cisco SCA BB 3.0.4

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.0.4

3.0.0

3.0.3 7

3.0.5

3.0.6

3.1.0

3.0.0

3.0.1

3.0.3 9 , 11

3.0.5

3.0.6 10

3.0.6A

3.1.0

3.0.3

Also packaged with SCA BB Console

—

Cisco SCA BB 3.0.3

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.0.3

3.0.0

3.0.3 7

3.0.5

3.0.6

3.1.0

3.0.0

3.0.1

3.0.3 9

3.0.5

3.0.6 10

3.0.6A

3.1.0

3.0.3

Also packaged with SCA BB Console

—

Cisco SCA BB 3.0.1

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.0.1

3.0.0

3.0.0

3.0.1

3.0.3 9 , 19

3.0.0

Also packaged with SCA BB Console

—

Cisco SCA BB 3.0.0

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

SCE-2020-4/8xFE

3.0.0

3.0.0

3.0.0

3.0.3 9 , 11

3.0.6A

3.0.0

Also packaged with SCA BB Console

—

9.Only supported in cascade topology.

10.Only supported in cascade topology.

11.Only supported in cascade topology.

12.Only supported in cascade topology.

13.Only supported in cascade topology.

14.Only supported in cascade topology.

15.VoIP reporting capabilities are only supported with CM 3.0.3 and up.

16.Virtual Links reporting capabilities are only supported with CM 3.1.0 or higher.

17.Use SCMS-SM 3.0.3 patch for SM-cluster upgrades from SM3.0.x to SM3.0.3.

18.Legacy support only (replaced by 3.0.6A).

19.Using releases SCMS-SM 3.0.3 and up is recommended for these SCA BB releases due to a known limitation of previous SCMS-SM versions. See details of resolved issue CSCsd93885 in the SCMS-SM release notes.

 

Table 4 SCA BB 2.x Release Train

Cisco SCA BB
HW Platforms
SCOS
SCMS CM
SCMS SM
SCA Reporter

Cisco SCA BB 2.5.10

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE-2020-4/8xFE

2.5.10

2.5.5

2.5.8

2.5.5

2.5.6

2.5.7

2.5.7A

2.5.8

3.0.620

3.0.6A

2.5.5

Cisco SCA BB 2.5.9

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE-2020-4/8xFE

2.5.9

2.5.5

2.5.8

2.5.5

2.5.6

2.5.7

2.5.8

2.5.5

Cisco SCA BB 2.5.8

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE-2020-4/8xFE

2.5.8

2.5.5

2.5.8

2.5.5

2.5.6

2.5.7

2.5.8

2.5.5

Cisco SCA BB 2.5.7

SCE-1010-2xGBE 2U

SCE-2020-4xGBE

SCE-2020-4/8xFE

2.5.7

2.5.5

2.5.2

2.5.5

2.5.6

2.5.7

2.5.8

2.5.5

Cisco SCA BB 2.5.6

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

2.5.6,

2.5.5

2.5.5

2.5.2

2.5.5

2.5.6

2.5.7

2.5.8

2.5.5

CiscoSCA BB 2.5.5

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

2.5.5

2.5.5

2.5.2

2.5.5

2.5.7

2.5.5

SCA BB 2.5.2

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

2.5.2

2.5.1

2.5.5

2.5.2

2.5.5

2.5

Cisco SCA BB 2.1.8

SCE-1010-2xGBE 2U

SCE-1010-2xGBE 1.5U

SCE-2020-4xGBE

2.1.8

2.0

2.5.1

2.0.3

2.2.1

2.1

20.Legacy support only (replaced by 3.0.6A).

Downloading Software

Table 5 summarizes the contents of each software package.

 

Table 5 Software Package Contents Summary

Software
Package
Content
Download Directory
Comment
Cisco SCA BB
  • SCE Loadable Image (SCE PQI)
  • SM Loadable Image (SM PQI)
  • Client Software (Console, Reporter, & Command line utilities)
  • Service Configuration API
  • Quota Provisioning API *

http://www.cisco.com/cgi-bin/tablebuild.pl/scasbb

MIB files for release 3.0.3 and later can be downloaded from ftp://ftp.cisco.com/pub/mibs/

* Starting with release 3.0, QP-API is part of the SCE Subscriber API.
SCOS
  • PKG File for each platform
  • Image file
  • Image used for bootrom upgrades
  • FPGA and PROM files
  • Configuration files
  • EM Agent installation files
  • Prior to SCOS Rel 3.1.7:

http://www.cisco.com/cgi-bin/tablebuild.pl/scos

  • SCOS Rel 3.1.7 and up:

http://www.cisco.com/cgi-bin/tablebuild.pl/scos-cr

MIB files for release 3.0.3 and later can be downloaded from ftp://ftp.cisco.com/pub/mibs/
SCMS SM

Release 2.x
  • SM distribution
  • SM installation scripts
  • SM API (C & Java)
  • LEGs:

– RDR DHCP LEG

– DHCP lease query LEG

– CNR LEG

  • SM Veritas agents

http://www.cisco.com/cgi-bin/tablebuild.pl/scsm

SCMS SM 2.x distribution is split into several parts in the CCO. Refer to readme.txt file (located in download directory) for a description of how to merge the distribution.
SCMS SM

Release 3.x
  • SM distributions (Solaris\Red-Hat Linux):
  • SM server
  • SM installation scripts
  • Veritas Cluster Agents
  • RADIUS Listener
  • SM API (C & Java)
  • SCE Subscriber API
  • LEGs:

– SCE-Sniffer DHCP LEG

– SCE-Sniffer RADIUS LEG

– DHCP lease query LEG

– CNR LEG

– MPLS-VPN BGP LEG

http://www.cisco.com/cgi-bin/tablebuild.pl/scsm

—
SCMS SM

Release 4.x
  • SM distributions (Solaris\Red-Hat Linux):
  • SM server
  • SM installation scripts
  • Veritas Cluster Agents
  • RADIUS Listener
  • SM API (C & Java)
  • SCE Subscriber API
  • LEGs:

– SCE-Sniffer DHCP LEG

– SCE-Sniffer RADIUS LEG

– DHCP lease query LEG

– CNR LEG

– MPLS-VPN BGP LEG

http://www.cisco.com/cgi-bin/tablebuild.pl/scsm

—
SCMS SM

Release 5.x
  • SM distributions (Red-Hat Linux):
  • SM server
  • SM installation scripts
  • Veritas Cluster Agents
  • RADIUS Listener
  • SM API (C & Java)
  • SCE Subscriber API
  • LEGs:

– SCE-Sniffer DHCP LEG

– SCE-Sniffer RADIUS LEG

– DHCP lease query LEG

– CNR LEG

– MPLS-VPN BGP LEG

http://www.cisco.com/cgi-bin/tablebuild.pl/scsm

—
SCMS CM

Release 4.x and earlier
  • SCMS CM + Sybase software for Solaris
  • SCMS CM + Sybase software for Linux
  • SCMS CM for Solaris/Linux

http://www.cisco.com/cgi-bin/tablebuild.pl/sccm

Cisco Service Control Collection Manager distribution is split into several parts in the CCO. Refer to the readme.txt file (located in download directory) for a description of how to merge the distribution
SCMS CM

Release 5.x
  • SCMS CM for Linux

http://www.cisco.com/cgi-bin/tablebuild.pl/sccm

Cisco Service Control Collection Manager distribution is split into several parts in the CCO. Refer to the readme.txt file (located in download directory) for a description of how to merge the distribution
SCA Reporter

Release 4.0.0 and earlier

Client software for MS-Windows, and command-line installer package for Redhat Linux

http://www.cisco.com/cgi-bin/tablebuild.pl/scasbb

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Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.

Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation as an RSS feed and delivers content directly to your desktop using a reader application. The RSS feeds are a free service.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

© 2015 Cisco Systems, Inc. All rights reserved.

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