Cisco Service Control Application Reporter User Guide, Release 3.5.5
About this Guide
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About This Guide

Table Of Contents

About This Guide

Introduction

Document Revision History

Organization

Related Publications

Conventions

Obtaining Documentation and Submitting a Service Request


About This Guide


Revised: April 21, 2010, OL-8411-11

Introduction

This section describes who should read the Cisco Service Control Application Reporter User Guide, how it is organized, and document conventions.

This guide is intended for experienced network administrators who are responsible for generating reports of the daily operation using the Cisco Service Control Application Reporter (SCA reporter).

Document Revision History

The Document Revision History below records changes to this document.

Table 1 Document Revision History 

Revision
Cisco Service Control
Release and Date
Change Summary

OL-8411-11

3.5.5
April 21, 2010

Updates to this document:

Updated the Command-Line Usage, page 2 section with new command option.

Updated the figures in the How to Generate Reporter Commands for a Report Instance, page 5 section.

Updated the figures in the How to Generate Reporter Commands for a Report Template, page 7 section.

OL-8411-09

3.5.5
August 3, 2009

Added the new reports templates:

Reporting on tunneled IPv6 over IPv4 traffic (SCE8000 only)

Report templates on subscribers cumulative consumption and general templates

Report templates on global bandwidth

Virtual Links Reports for enhancing the CMTS-Awareness and other Virtual Links enabled solutions

SIP Reports

Added the following new feature

Modifying a Report Chart Title, page 12

OL-8411-08

3.5.0
January, 2009

Added information regarding the Favorites and Hierarchy views.

OL-8411-07

3.1.7
December, 2008

Updated information about report templates to reflect accuracy report output. See SCA Reporter Templates, page D-1

OL-8411-06

3.1.6
May, 2008

Minor changes throughout the guide.

OL-8411-05

3.1.5
November, 2007

Added the following new features:

Configuring colors used in charts. See:

Setting Chart Colors, page 2-17

Changing Chart Colors, page 5-15

Configuring the chart legend globally (see Configuring the Legend in Charts, page 2-22)

OL-8411-04

3.1.0
May, 2007

Added the following new features:

Installing the SCA Reporter in Linux, page 2-8

New command line interface commands

Prescheduled Reports, page 6-2

Virtual Links Monitoring Template Group, page D-10

OL-8411-03

3.0.5
November, 2006

Minor changes throughout the guide.

OL-8411-02

3.0.3
May, 2006

Updated online help

Added troubleshooting section

OL-8411-01

3.0.0
December, 2005

First version of this document.

Parts of this document are based on the Cisco Service Control Application for Broadband User Guide, Release 2.5.5, Chapter 8 and Appendix A.


Organization

This guide contains the following sections:

Table 2 Document Organization 

Section
Title
Description

1

Cisco Service Control Overview

Provides a brief overview of the Cisco Service Control solution and describes the components of the system.

2

Getting Started

Provides an introduction to the Cisco Service Control Application Reporter (SCA Reporter), explains some basic concepts, and provides instructions on how to install and launch the SCA Reporter. It also provides Basic terminology and a Quick Start section.

3

Using the Cisco Service Control Application Reporter

Describes basic and advanced configuration of the SCA Reporter. It also describes how to navigate in the GUI.

4

Managing Report Instances

Describes the features of the SCA Reporter, including creating a new report instance and modifying an existing report instance.

5

Working with Reports

Describes the available actions for the SCA Reporter, including viewing and adjusting the chart display.

6

The SCA Reporter Command-Line Interface

Explains how to use the SCA Reporter Command-Line Interface to generate reports.

A

Installing and Upgrading SCA Reporter Templates

Describes how to install and upgrade SCA Reporter templates.

B

Troubleshooting

Describes SCA Reporter error messages and their probable causes and solutions.

C

SCA Reporter as a Tool in the SCA BB Console

Describes the SCA Reporter as a tool in the SCA BB Console.

D

SCA Reporter Templates

Describes the properties of report instances created from the SCA Reporter templates, organized by template groups.


Related Publications

Use this Cisco Service Control Application Reporter User Guide with the following documentation:

Cisco Service Control Application for Broadband User Guide

Cisco Service Control Application for Broadband Reference Guide

Cisco Service Control Application for Broadband Service Configuration API Programmer Guide

Conventions

This document uses the following conventions:

Table 3 Conventions 

Convention
Indication

bold font

Commands and keywords and user-entered text appear in bold font.

italic font

Document titles, new or emphasized terms, and arguments for which you supply values are in italic font.

[ ]

Elements in square brackets are optional.

{x | y | z }

Required alternative keywords are grouped in braces and separated by vertical bars.

[ x | y | z ]

Optional alternative keywords are grouped in brackets and separated by vertical bars.

string

A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.

courier font

Terminal sessions and information the system displays appear in courier font.

< >

Nonprinting characters such as passwords are in angle brackets.

[ ]

Default responses to system prompts are in square brackets.

!, #

An exclamation point (!) or a pound sign (#) at the beginning of a line of code indicates a comment line.



Note Means reader take note.



Tip Means the following information will help you solve a problem.



Caution Means reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data.


Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.



Warning Means reader be warned. In this situation, you might perform an action that could result in bodily injury.


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.