Cisco Application Performance Assurance Device Console User Guide
Device Setup and Management
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Device Setup and Management

Table Of Contents

Device Setup and Management

Logging into the Device Console

Managing Device Connections

How to View Devices

How to Add Devices

What to Do Next

How to Edit Device Connection Parameters

How to Delete Devices

How to Connect to a Device

How to Disconnect from a Device

How to Monitor Devices from the Dashboard

Managing Devices

Managing Device Configurations

Device Configuration

Fault Management

Fault Configurations

Viewing and Configuring Statistics

Statistics Configuration

Viewing Statistics

Installing Configuration Files

How to Install Traffic Control Application Files (PQI)

How to Install Traffic Configuration Files (PQB)


Device Setup and Management


This module explains the methods by which the operator can use the Application Performance Assurance (APA) Device Console to configure the Network Module Enhanced Application Performance Assurance (NME-APA) devices on the network, manage any events associated with the devices, and monitor their performance using a series of configurable device statistics.

Logging into the Device Console 

Managing Device Connections 

Logging into the Device Console

From a web browser, browse to the IP address of the machine that is hosting the APA Device Console.


Step 1 From a web browser, browse to the IP address of the machine that is hosting the APA Device Console.

The APA Device Console login screen appears.

Figure 3-1

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Note The initial login information for the APA Device Console is:

username: cisco
password: cisco

The Device Console will force you to change the password.


Step 2 Enter your Device Console username and password.

The APA Device Console screen appears.


Managing Device Connections

How to View Devices 

How to Add Devices 

How to Edit Device Connection Parameters 

How to Delete Devices 

How to Connect to a Device 

How to Disconnect from a Device 

How to Monitor Devices from the Dashboard 

Managing Devices 

Viewing and Configuring Statistics 

Installing Configuration Files 

How to View Devices


Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Figure 3-2

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How to Add Devices


Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Figure 3-3

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Step 2 Click Add.

The Add Device screen appears in the Configuration pane.

Figure 3-4

231743.tif

Step 3 In the Name field, enter a meaningful name for the device.

Step 4 In the IP Address / Host Name field, enter the IP address or host name used to connect to the device.

Step 5 In the Group field, enter the name of the group of devices with to associate the new device.

Step 6 In the Description field, enter a meaningful description of the device.

Step 7 Click OK.

The list of configured devices reappears in the Configuration pane.

The new device is added to the list of configured devices.


Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Availability field for the device.



Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Availability field for the device.



What to Do Next

For information on how to connect to an added device, see How to Connect to a Device.

How to Edit Device Connection Parameters


Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Figure 3-5

231764.tif

Step 2 Select the radio button next to the device you want to edit.

Step 3 Click Edit.

The Edit Device screen appears in the Configuration pane.

Figure 3-6

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Step 4 In the Name field, enter a meaningful name for the device.


Note The Name entered here must match the Device Name entered in Adding Device Credentials for an Admin User, page 7-4.


Step 5 In the Group field, enter the name of the group of devices with which you want the new device associated.

Step 6 In the Description field, enter a meaningful description of the device.

Step 7 Click OK.

The list of configured devices appears in the Configuration pane.

The parameters of the edited device are shown in the list of configured devices.


Note If the APA Device Console can establish connectivity with an added device, the APA Device Console displays Available in the Availability field for the device.



Note If the APA Device Console cannot establish connectivity with an added device, the APA Device Console displays Offline in the Availability field for the device.



How to Delete Devices


Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.

Figure 3-7

231764.tif

Step 2 Select the radio button next to the device you want to delete.

Step 3 Click Delete.

The list of configured devices appears in the Configuration pane.

The device is deleted and is removed from the list of configured devices.


How to Connect to a Device


Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.


Note Available in a device's Availability field indicates that the APA Device Console can connect to the device.



Note Connected in a device's Availability field indicates that the APA Device Console is already connected to the device.



Note Offline in a device's Availability field indicates that the APA Device Console cannot connect to the device. See How to Edit Device Connection Parameters to verify the device's IP address/Hostname.



Note In order to connect to a device, the user must have valid device credentials configured. To configure device credentials for an Admin User, see Adding Device Credentials for an Admin User, page 7-4.


Figure 3-8

231764.tif

Step 2 Select the radio button next to the device to which you want to connect and click Connect.

The device's Availability field displays Connected.

The device's configurations are loaded into the APA Device Console.


How to Disconnect from a Device


Step 1 In the Navigation pane, select Connect.

A list of configured devices appears in the Configuration pane.


Note Available in a device's Availability field indicates that the APA Device Console can connect to the device.



Note Connected in a device's Availability field indicates that the APA Device Console is already connected to the device.



Note Offline in a device's Availability field indicates that the APA Device Console cannot connect to the device. See How to Edit Device Connection Parameters to verify the device's IP address/Hostname.


Figure 3-9

231764.tif

Step 2 Select the radio button next to the device you want to disconnect from and click Disconnect.

The device's Availability field displays Available.


How to Monitor Devices from the Dashboard


Step 1 From the Navigation pane, select Dashboard


Managing Devices

Managing Device Configurations 

Device Configuration 

Fault Management 

Fault Configurations 

Managing Device Configurations

The APA Device Console is a Graphical User Interface (GUI) which gives the NME-APA operator an intuitive method of modifying NME-APA configurations. Configuration changes are made to an NME-APA device through a process of retrieving the device's configuration for display in the APA Device Console, modifying the configuration parameters in the APA Device Console, and applying the modified configuration back to the NME-APA device.

NME-APA device configurations can also be stored offline in configuration files and restored to NME-APA devices through the configuration Export and Import functions.


Note The APA Device Console must first be connected to a NME-APA device. For information on connecting to a device, see Managing Device Connections.


How to Retrieve the Device Configuration 

How to Apply Configuration Changes 

How to Export a Device Configuration 

How to Import the Device Configuration 

How to Retrieve the Device Configuration

Once you connect to a device, the device's configurations are loaded into the APA Device Console. You may reload the device's active configurations into the APA Device Console by using the retrieve function.


Note Retrieving a device's configurations will replace all settings and parameters in the APA Device Console. All unsaved settings and parameters will be lost.



Step 1 In the Navigation pane, select Device Management >Configuration and any of the Device Management tabs.

The Retrieve button is displayed in the lower section of the screen.

Figure 3-10

231801.tif

Step 2 Click Retrieve.

The device configuration is retrieved and loaded into the APA Device Console.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Apply Configuration Changes

Modifications made to a device's configuration in the APA Device Console are not used until they are applied to the device.


Step 1 In the Navigation pane, select Device Management > Configuration and any of the Device Management tabs.

The Apply button is displayed in the lower section of the screen.

Figure 3-11

231801.tif

Step 2 Click Apply.

The device configuration is applied to the device.


How to Export a Device Configuration

A device configuration can be exported and saved to a file so that it can be archived or applied to other devices.


Step 1 In the Navigation pane, select Device Management > Configuration and any of the Device Management tabs.

The Export button is displayed in the lower section of the screen.

Figure 3-12

231801.tif

Step 2 Click Export.

The Export Configuration dialog box appears.

Figure 3-13

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Step 3 Enter a file name for the configuration file.

Step 4 Click Export.

The device configuration is exported to a file.


Note To view a list of exported configuration files or to delete exported configuration files, see How to Import the Device Configuration.



How to Import the Device Configuration

An exported device configuration can be imported into the APA Device Console so that it can be modified or applied to a device.


Step 1 In the Navigation pane, select Device Management > Configuration and any of the Device Management tabs.

The Import button is displayed in the lower section of the screen.

Figure 3-14

231801.tif

Step 2 Click Import.

The Import Configuration dialog box appears.

Figure 3-15

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Step 3 Select the radio button next to the file you want to import.

Step 4 Click Import.

The device configuration is imported to the APA Device Console.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Device Configuration

This module contains information about configuring settings and services of the connected NME-APA device.

How to Configure Basic Settings 

Time Settings 

SNMP Settings 

Security Settings 

How to Configure Basic Settings


Step 1 In the Navigation pane, select Device Management > Configuration.

The Device Configuration screen appears in the Configuration pane open to the Basic tab.

Figure 3-16

231768.tif

Step 2 In the Domain field, enter the domain to which the device belongs.

Step 3 In the DNS Servers fields, enter one or more IP addresses of the DNS servers that the device should use for domain name resolution.

Step 4 Click Save.

The basic settings are saved in the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Time Settings

The APA Device Console allows the operator to enter the current time or enter SNTP server information.

How to Configure the Device's Time 

How to Configure the SNTP client 

How to Configure the Device's Time


Step 1 In the Navigation pane, select Device Management >Configuration.

Step 2 Click the Time tab.

The Time tab opens.

Figure 3-17

231770.tif

Step 3 In the Date field, enter the current date in yyyy-Mmm-dd format or click Calender.jpg to open a calendar.

Step 4 In the Time fields, enter the current hour, minute, and second and select the device's time zone from the drop-down list.

Step 5 If device's location changes time for Daylight Saving Time, enter the number of minutes to offset during Daylight Savings Time in the Shift from Daylight Savings Time field.

Step 6 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to begin Daylight Savings Time in the Daylight Savings start fields or click Calender.jpg to open a calendar.

Step 7 If the device's location changes time for Daylight Saving Time, enter the date, hour and minute to end Daylight Savings Time in the Daylight Savings end fields or click Calender.jpgto open a calendar.

Step 8 Click Save.

The current time is saved in the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Configure the SNTP client


Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Click the Time tab.

The Time tab opens, displaying the SNTP box in the lower portion of the screen.

Figure 3-18

231815.tif

Step 3 Check the Enable broadcast client check box.

Step 4 In the SNTP Server field, enter the IP address of your SNTP server.

Step 5 In the Update interval field, enter the number of seconds between SNTP updates.

Step 6 Click Save.

The SNTP settings are saved in the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

SNMP Settings

How to Configure the SNMP Agent 

Trap Managers 

How to Configure the SNMP Agent


Step 1 In the Navigation pane, select Device Management > Configuration and select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane.

Figure 3-19

231769.tif

Step 2 In the SNMP Agent box, check the Enable check box.

Step 3 In the Location field, enter a meaningful name for the device's location.

Step 4 In the Contact field, enter the username of a contact person who has all management information regarding the device.

Step 5 In the Community String box, check the upper check box.

By default, the upper community string is set to read-only and the lower community string is set to READ/WRITE. You can change this by clicking on the drop-down arrow next to the Community String field that you want to change.

Step 6 In the upper Community String field, enter the device's read-only community string.

Step 7 In the lower Community String field, enter the device's read-write community string.

Step 8 In the Trap Groups box, check the check boxes next to the trap groups that you want to enable.

Many Trap Groups are enabled by default. You must uncheck them if you do not want them enabled.

Step 9 Click Save.

The SNMP agent settings are saved in the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Trap Managers

This module contains information about how to configure SNMP Trap Managers.

How to View Trap Managers 

How to Add Trap Managers 

How to Edit Trap Managers 

How to Remove Trap Managers 

How to View Trap Managers


Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Figure 3-20

231821.tif


How to Add Trap Managers


Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Figure 3-21

231821.tif

Step 3 Click Add.

The Add Trap Manager box appears in the upper section of the Configuration pane.

Figure 3-22

231750.tif

Step 4 In the Host field, enter the hostname or IP address of the Trap Manager.

Step 5 In the Community String field, enter the community string of the Trap Manager.

Step 6 In the SNMP Version drop-down list, select SNMP version 2c.


Note SNMP Version 2c is the only version currently supported.


Step 7 Click OK.

The SNMP Trap Manager is saved in the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Edit Trap Managers


Step 1 In the Navigation pane, select Device Management >Configuration.

Step 2 Select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Figure 3-23

231821.tif

Step 3 Select the radio button next to the Trap Manager you want to edit.

Step 4 Click Edit.

The Edit Trap Manager box appears in the upper section of the Configuration pane.

Figure 3-24

231787.tif

Step 5 In the Host field, edit the hostname or IP address of the Trap Manager.

Step 6 In the Community String field, edit the community string of the Trap Manager.

Step 7 In the SNMP Version drop-down list, select the SNMP version that the Trap Manager uses.

Step 8 Click OK.

The modified SNMP Trap Manager is saved in the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Remove Trap Managers


Step 1 In the Navigation pane, select Device Management >Configuration and select the SNMP tab in the Configuration pane.

The SNMP configuration screen appears in the Configuration pane, displaying the Trap Managers in the lower section.

Figure 3-25

231821.tif

Step 2 Select the radio button next to the Trap Manager you want to remove.

Step 3 Click Remove.

The Trap Manager box reappears in the lower section of the Configuration pane without the removed Trap Manager.

The Trap Manager is removed from the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Security Settings

Authentication 

How to Change the Device Enable Password 

Device Users 

Authentication

The APA Device Console has the capability to use more robust user management technologies. This capability is disabled for the current release but will be enabled in a future release.


Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Authentication box in the upper section.

Figure 3-26

231757.tif


How to Change the Device Enable Password

The APA Device Console provides an interface for changing device's enable passwords.


Step 1 In the Navigation pane, select Device Management >Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Enable Password box in the middle section.

Figure 3-27

231771.tif

Step 3 Select the radio button next to the Access Level password you want to change.

Step 4 Click Change.

The Change Enable Password box appears in the upper section of the Configuration pane.

Figure 3-28

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Step 5 In the Enable Password field, enter the new enable password.

Step 6 In the Confirm Enable Password field, reenter the new enable password.

Step 7 Click OK.

The modified enable password is saved in the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Device Users

The APA Device Console provides an interface for managing device user accounts.

How to View Device Users 

How to Add Device Users 

How to Edit Device Users 

How to Remove Device Users 

How to View Device Users


Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Figure 3-29

231777.tif


How to Add Device Users


Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Figure 3-30

231777.tif

Step 3 Click Add.

The Add Device User box appears in the upper section of the Configuration pane.

Figure 3-31

231742.tif

Step 4 In the Name field, enter the User's user name.

Step 5 In the Password field, enter the User's password.

Step 6 In the Confirm Password field, reenter the User's password.

Step 7 In the Access Level drop-down list, select the User's access level.

Step 8 Click OK.

The new User is saved in the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Edit Device Users


Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Figure 3-32

231777.tif

Step 3 Select the radio button next to the Device User you want to edit.

Step 4 Click Edit.

The Edit Device User box appears in the upper section of the Configuration pane.

Figure 3-33

231780.tif

Step 5 In the Password field, enter the User's new password.

Step 6 In the Confirm Password field, reenter the User's new password.

Step 7 In the Access Level drop-down list, select the User's access level.

Step 8 Click OK.

The modified Device User is saved in the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

How to Remove Device Users


Step 1 In the Navigation pane, select Device Management > Configuration.

Step 2 Select the Security tab in the Configuration pane.

The Security configuration screen appears in the Configuration pane, displaying the Device Users box in the lower section.

Figure 3-34

231777.tif

Step 3 Select the radio button next to the Device User you want to remove.

Step 4 Click Remove.

The Device Users box reappears in the lower section of the Configuration pane without the removed Device User.

The Device User is removed from the configuration.


What to Do Next

To save the configuration to a file, see How to Export a Device Configuration. To apply the configuration to a device, see How to Apply Configuration Changes.

Fault Management

This module contains information about configuring faults for the connected NME-APA device. Events are messages that are generated as a result of fault conditions being met. Events can are used to track fault conditions and to notify operators and engineers of the occuranceof fault conditions.

Active Events 

Cleared Events 

Active Events

Active Events are those events which have occurred but have not been cleared by an operator.

How to View Active Events 

How to Acknowledge Active Events 

How to Send Active Event Notifications 

How to Annotate Active Events 

How to Clear Active Events 

How to Refresh the Display of Active Events 

How to Sort Active Events 

How to View Active Events


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-35

231737.tif

Step 2 To view details of an event, click on the event's Event ID.

The Event Details window appears.

Figure 3-36

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Step 3 To close the window, click OK or Cancel.


How to Acknowledge Active Events


Step 1 In the Navigation pane, select Device Management >Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-37

231737.tif

Step 2 Check the check box next to the event or events that you want to acknowledge.

Step 3 Click Acknowledge.

The event's Status field changes to Acknowledged.


How to Send Active Event Notifications


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-38

231737.tif

Step 2 Check the check box next to the event or events for which you want to send notifications.

Step 3 Click Notify.

The Event Notification window appears.

Figure 3-39

231796.tif

Step 4 In the Sender Address field, enter the e-mail address that should be displayed the From field of the notification.

Step 5 In the Sender Comments field, enter text to be sent with the Event Notification.

Step 6 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification.

Step 7 Click Submit.

The notification is sent and the Event Notification window closes.


How to Annotate Active Events


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-40

231737.tif

Step 2 Check the check box next to the event or events to which you want to add a comment.

Step 3 Click Annotate.

The Annotate Events window appears.

Figure 3-41

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Step 4 In the Please enter comments field, enter the comments that you want to add to the event or events.

Step 5 Click Submit.

The comment is saved.


Note A new comment will replace any existing text in an event's Comments field.



How to Clear Active Events


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-42

231737.tif

Step 2 Check the check box next to the event or events which you want to clear.

Step 3 Click Clear.

The Active Events list reappears with the cleared event removed.


How to Refresh the Display of Active Events


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-43

231737.tif

Step 2 Click Refresh.

The Active Events list reappears with the updated list of Active Events.


How to Sort Active Events


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane open to the Active tab.

Figure 3-44

231737.tif

Step 2 Click on the column heading by which you would like to sort the events.

The Active Events list reappears sorted by the selected column.


Cleared Events

Cleared Events are events which have occurred and have been cleared by an operator.

How to View Cleared Events 

How to Annotate Cleared Events 

How to Send Cleared Event Notifications 

How to Delete Cleared Events 

How to Refresh the Display of Cleared Events 

How to Sort Cleared Events 

How to View Cleared Events


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-45

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Step 3 To view details of an event, click on the event's Event ID.

The Event Details window appears.

Figure 3-46

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Step 4 To close the window, click OK or Cancel.


How to Annotate Cleared Events


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-47

231762.tif

Step 3 Check the check box next to the event or events to which you want to add a comment.

Step 4 Click Annotate.

The Annotate Events window appears.

Figure 3-48

231755.tif

Step 5 In the Please enter comments field, enter the comments that you want to add to the event or events.

Step 6 Click Submit.

The comment is saved.


Note A new comment will replace any existing text in an event's Comments field.



How to Send Cleared Event Notifications


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-49

231762.tif

Step 3 Check the check box next to the event or events for which you want to send notifications.

Step 4 Click Notify.

The Event Notification window appears.

Figure 3-50

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Note The SMTP Server listed in the Event Notification window is configured in the


Step 5 In the Sender Address field, enter the e-mail address that should be displayed the From field of the notification.

Step 6 In the Sender Comments field, enter text to be sent with the Event Notification.

Step 7 In the Recipient Address(es) field, enter the e-mail address or addresses of the people who should receive the notification.

Step 8 Click Submit.

The notification is sent and the Event Notification window closes.

Step 9 Click Submit.

The notification is sent and the Event Notification window closes.


How to Delete Cleared Events


Step 1 In the Navigation pane, select Device Management >Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-51

231762.tif

Step 3 Check the check box next to the event or events for which you want to send notifications.

Step 4 Click Delete.

The Cleared Events list reappears without the deleted Cleared Events.


How to Refresh the Display of Cleared Events


Step 1 In the Navigation pane, select Device Management > Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-52

231762.tif

Step 3 Click Refresh.

The Cleared Events list reappears with the updated list of Cleared Events.


How to Sort Cleared Events


Step 1 In the Navigation pane, select Device Management >Fault Management.

The Fault Management screen appears in the Configuration pane.

Step 2 Click the Cleared tab.

The Cleared tab opens.

Figure 3-53

231762.tif

Step 3 Click on the column heading by which you would like to sort the events.

The Cleared Events list reappears sorted by the selected column.


Fault Configurations

This module contains information about configuring Faults. Faults conditions are predefined but the descriptions and severity of the fault conditions can be modified.

How to View Fault Configurations 

How to Edit Fault Configurations 

How to Reset Fault Configurations 

How to Suppress or Unsuppress Fault Configurations 

How to Configure Email Server Settings for Sending Fault Notifications 

How to View Fault Configurations


Step 1 In the Navigation pane, select Device Management >Fault Management > Fault Configuration.

The Fault Configuration screen appears in the Configuration pane.

Figure 3-54

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How to Edit Fault Configurations


Step 1 In the Navigation pane, select Device Management > Fault Management > Fault Configuration.

The Fault Configuration screen appears in the Configuration pane.

Figure 3-55

231793.tif

Step 2 Click on the Notification ID of the Fault Configuration that you want to edit.

The Edit Fault Configuration window appears.

Figure 3-56

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Step 3 In the New Event description field, enter meaningful text to describe the modified fault configuration. If left blank, the Default Event description is used.

Step 4 In the New Email field, enter the e-mail address of the person to be notified when the event occurs. If left blank, the Default Email is used.

Step 5 Click Submit.

The new Fault Configuration settings are saved.


How to Reset Fault Configurations


Step 1 In the Navigation pane, select Device Management >Fault Management >Fault Configuration.

The Fault Configuration screen appears in the Configuration pane.

Figure 3-57

231793.tif

Step 2 Click Reset.

The Fault Configuration is now set to the default description and severity as defined by the MIB.


How to Suppress or Unsuppress Fault Configurations


Step 1 In the Navigation pane, select Device Management > Fault Management > Fault Configuration.

The Fault Configuration screen appears in the Configuration pane.

Figure 3-58

231793.tif

Step 2 Click on the Notification ID of the Fault Configuration that you want to suppress.

Step 3 Click (Un)Suppress.

The Fault Configuration's Suppressed field switches from true to false or vice versa.


How to Configure Email Server Settings for Sending Fault Notifications


Step 1 In the Navigation pane, select Device Management > Fault Management > Fault Configuration.

The Fault Configuration screen appears in the Configuration pane with the Email Configuration box in the lower section.

Figure 3-59

Fault Notification Email Server Configuration.png

Step 2 In the Outgoing Mail Server &Port field, enter the DNS name of the Email Server should be used for sending Fault Notifications and the Port Number on the server which recieves SMTP requests.

Step 3 In the Username field, enter a valid username with rights to send email through the Email Server.

Step 4 In the Password field, enter the password for the username entered in the Username field.

Step 5 Click Save.

The Email Configuration settings are saved and all Fault Notifications will be sent with these settings.


Viewing and Configuring Statistics

Statistics Configuration 

Viewing Statistics 

Statistics Configuration

How to View Statistics Configurations 

How to Refresh Statistics Automatically 

How to Log Statistics 

How to View Statistics Configurations


Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration.

The Statistics Configuration screen appears in the Configuration pane.

Figure 3-60

231816.tif


How to Refresh Statistics Automatically


Step 1 In the Navigation pane, select Device Management > Statistics > Statistics Configuration.

The Statistics Configuration screen appears in the Configuration pane, displaying the Statistics box in the upper section.

Figure 3-61

231816.tif

Step 2 To enable all statistics, select the All Enable radio button.

All Enable forces the individual statistics to the enabled state and All Disable forces the individual statistics to the disabled state.

Figure 3-62

231818.tif

Step 3 To enable individual statistics, select the Enable radio button of the Statistics you want to enable.

Step 4 In the Polling interval drop-down list, select the number of minutes between statistics updates.

Step 5 Click Save.

The Statistics Configuration is saved.


How to Log Statistics


Note This function is currently disabled but it will be enabled in a future release.



Step 1 In the Navigation pane, select Device Management >Statistics >Statistics Configuration.

The Statistics Configuration screen appears in the Configuration pane, displaying the Automatic Enable/Disable Statistics box in the lower section.

Figure 3-63

231817.tif

Step 2 Select the Enable radio button.

Step 3 In the Frequency drop-down list, select the number of minutes between enabling statistics.


Viewing Statistics

Device Statistics 

How to View User Counters 

How to View RDR Counters 

Device Statistics

How to View Interface Statistics 

How to View Traffic Processors 

How to View Resource Counters 

How to View SNMP Counters 

How to View HS Interfaces 

How to View Interface Statistics


Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane open to the Interface tab displaying the Interfaces' counters and statistics.

Figure 3-64

Device Statistics - Interface.png


How to View Traffic Processors


Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the Traffic Processors tab.

The Traffic Processors tab opens displaying the Traffic Processors' counters and statistics.

Figure 3-65

Device Statistics - Traffic Processor.png


How to View Resource Counters


Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the Resource Counters tab.

The Resource Counters tab opens displaying the device resources' counters and values.

Figure 3-66

Device Statistics - Resource Counters.png


How to View SNMP Counters


Step 1 In the Navigation pane, select Device Management > Statistics >Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the SNMP Counters tab.

The SNMP Counters tab opens displaying the SNMP counters and values.

Figure 3-67

Device Statistics - SNMP Counters.png


How to View HS Interfaces


Step 1 In the Navigation pane, select Device Management > Statistics > Device Statistics.

The Device Statistics screen appears in the Configuration pane.

Step 2 Click the HS Interfaces tab.

The HS Interfaces tab opens displaying the HS Interfaces counters and statistics.

Figure 3-68

Device Statistics - HS Interfaces.png


How to View User Counters


Step 1 In the Navigation pane, select Device Management > Statistics >User Counters.

The User Counters screen appears in the Configuration pane displaying the User counters and values.

Figure 3-69

User Counters.png


How to View RDR Counters


Step 1 In the Navigation pane, select Device Management > Statistics > RDR Counters.

The RDR Counters screen appears in the Configuration pane displaying the RDR counters and values.

Figure 3-70

rdr counters.png


Installing Configuration Files

How to Install Traffic Control Application Files (PQI) 

How to Install Traffic Configuration Files (PQB) 

How to Install Traffic Control Application Files (PQI)

This procedure installs the Traffic Control Application file on a device or a group of devices.


Step 1 In the Navigation pane, select Device Management >Installation.

The Installation screen appears in the Configuration pane.

Figure 3-71

231763.tif

Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQI file.

Step 3 Click on the Traffic Control Application (.PQI) radio button.

Step 4 Click Browse.

A File Upload dialog box appears.

Step 5 Browse to the PQI file that you are installing.

Step 6 Click Open.

The File Upload dialog box closes.

Step 7 Click Apply.

A progress bar appears and a completion message is displayed when installation is complete.

The PQI file is installed on the selected device or group of devices.


How to Install Traffic Configuration Files (PQB)

This procedure installs the Traffic Configuration file on a device or a group of devices.


Step 1 In the Navigation pane, select Device Management >Installation.

The Installation screen appears in the Configuration pane.

Figure 3-72

231763.tif

Step 2 In the Device/Group field, enter the name of the device or group of devices on which you want to install the PQB file.

Step 3 Click on the Traffic Management Configuration (.PQB) radio button.

Step 4 Click Browse.

A File Upload dialog box appears.

Step 5 Browse to the PQB file that you are installing.

Step 6 Click Open.

The File Upload dialog box closes.

Step 7 Click Apply.

A progress bar appears and a completion message is displayed when installation is complete.

The PQB file is installed on the selected device or group of devices.