Cisco DistributedDirector 2500 Series Install and Config Guide
System Error Messages
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System Error Messages

Table Of Contents

System Error Messages

How to Read System Error Messages

Error Message Traceback Reports

DIRECTOR Error Messages

DRP Error Messages


System Error Messages


This appendix lists and describes system error messages for the Cisco DistributedDirector. The system software sends these error messages to the console during operation. Not all system error messages indicate problems with your system. Some are purely informational, while others may help diagnose problems with communications lines, internal hardware, or the system software. These messages shown below are unique to the Cisco DistributedDirector System Software. Additional messages are listed in the Cisco IOS System Error Messages publication, available on the Cisco Documentation CD-ROM.

How to Read System Error Messages

System error messages begin with a percent sign (%) and are structured as follows:

%FACILITY-SEVERITY-MNEMONIC: Message-text

FACILITY is a code consisting of two or more uppercase letters that indicate the facility to which the message refers. A facility can be a hardware device, a protocol, or a module of the system software. The error messages in this appendix describe the DIRECTOR and DRP facilities.

SEVERITY is a single-digit code from 0 to 7 that reflects the severity of the condition. The lower the number, the more serious the situation. lists the severity levels.

MNEMONIC is a code that uniquely identifies the error message.

Message-text is a text string describing the condition. This portion of the message sometimes contains detailed information about the event, including terminal port numbers, network addresses, or addresses that correspond to locations in the system memory address space. Because the information in these variable fields changes from message to message, it is represented here by short strings enclosed in square brackets ( [] ). A decimal number, for example, is represented as [dec] . lists the representations of variable fields and the type of information in them.

The following is a sample system error message:

%DIRECTOR-3-NOWRITE:[chars] unable to write to socket 

Table C-1 Error Message Severity Levels

Level
Description

0—emergency

System unusable

1—alert

Immediate action needed

2—critical

Critical condition

3—error

Error condition

4—warning

Warning condition

5—notification

Normal but significant condition

6—informational

Informational message only

7—debugging

Appears during debugging only

Table C-2 Representation of Variable Fields in Error Messages  

Representation
Type of Information

[dec]

Decimal numbers

[chars]

Character string

[inet]

Internet address (for example, 12.128.2.16)

Error Message Traceback Reports

Some messages describe internal errors and contain traceback information. This information is very important and should be included when you report a problem to your technical support representative.

The following sample message includes traceback information:

-Process= "Exec", level= 0, pid= 17

-Traceback= 1A82 1AB4 6378 A072 1054 1860

DIRECTOR Error Messages

This section describes Cisco DistributedDirector error messages.

Error Message    
%DIRECTOR-3-DRPDOWN:DRP [inet] seems to be down since [chars]! There 
may be problems with this DRP server

Explanation    The DRP server at the specified address seems to be down. The Director is not getting a response from the specified DRP server.

Recommended Action    Check if the DRP server is enabled on DRP routers. Try to ping the DRP router from the Director to verify network connectivity.

Error Message    
%DIRECTOR-3-NOALIAS:[chars] cannot create IP alias

Explanation    The Director is not able to create the IP alias which it requires for web redirection.

Recommended Action    Report this error to your technical support representative.

Error Message    
%DIRECTOR-3-NOPORT:[chars] port in use

Explanation    The process is trying a port that is in use.

Recommended Action    Determine if any other applications are running on port 80. If so, then the port needs to be freed for use by the Director. If not, then report this error to your technical support representative.

Error Message    
%DIRECTOR-3-NOPROC:unable to create [chars] process

Explanation    Unable to create process.

Recommended Action    Report this error to your technical support representative.

Error Message    
%DIRECTOR-3-NOSOCKET:[chars] unable to create socket

Explanation    The process is unable to create a socket to transmit or receive data.

Recommended Action    Report this error to your technical support representative.

Error Message    
%DIRECTOR-3-NOWRITE:[chars] unable to write to socket

Explanation    The process is unable to write to a socket.

Recommended Action    Report this error to your technical support representative.

DRP Error Messages

This section describes Director Response Protocol (DRP) error messages.

Error Message    
%DRP-3-NOROUTE:no route for destination [inet]

Explanation    A route is missing from the DRP router to the given destination.

Recommended Action    Use the show ip route command to check if there is a route for this destination. If there is none, add one.

Error Message    
%DRP-3-NOWRITE:unable to send response to [inet]: [dec]

Explanation    Unable to send response to the address shown.

Recommended Action    Report this error to your technical support representative.

Error Message    
%DRP-3-SUBNETTED:unable to determine metric for [inet], [inet] 
subnetted

Explanation    The route table is incomplete for the network and subnet at the IP addresses indicated.

Recommended Action    Review the output from the show ip route command and your configuration to determine why the needed subnet route entry cannot be located. If you are not able to discover the source of the problem, contact your technical support representative.