Cisco ACE 4710 Appliance Hardware Installation Guide
Preparing for Installation
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Preparing for Installation

Table Of Contents

Preparing for Installation

Safety

Warnings and Cautions

General Precautions

Maintaining Safety with Electricity

Protecting Against Electrostatic Discharge

Preparing Your Site for Installation

Environmental

Choosing a Site for Installation

Ensuring Overcurrent Protection

Grounding the ACE

Creating a Safe Environment

AC Power

Power Supply Guidelines

Cabling

Precautions for Rack-Mounting

Precautions for Products with Modems, Telecommunications, or Local Area Network Options

Required Tools and Equipment


Preparing for Installation


This chapter contains important safety information that you should review before working with the Cisco 4710 Application Control Engine (ACE) appliance. Use the following guidelines to ensure your own personal safety and to help protect your ACE from potential damage.

Read the Regulatory Compliance and Safety Information for the Cisco 4710 Application Control Engine Appliance before you prepare the ACE for installation. This document is included in the ACE accessory kit.

This chapter contains the following major sections:

Safety

Preparing Your Site for Installation

Precautions for Rack-Mounting

Precautions for Products with Modems, Telecommunications, or Local Area Network Options

Required Tools and Equipment

Safety

This section provides safety information for installing the ACE. It contains the following topics:

Warnings and Cautions

General Precautions

Maintaining Safety with Electricity

Protecting Against Electrostatic Discharge

Warnings and Cautions

Read the installation instructions in this document before you connect the ACE to its power source. Failure to read and follow these guidelines may lead to an unsuccessful installation and possibly damage the ACE and components.

You must observe the following safety guidelines when working with any equipment that connects to electrical power or telephone wiring so that you can avoid injuring yourself or damaging the ACE.


Note The English warnings in this document are followed by a statement number. To see the translations of a warning into other languages, look up its statement number in the Regulatory Compliance and Safety Information for the Cisco 4710 Application Control Engine Appliance.


The following warnings and cautions are provided to help you prevent injury to yourself or damage to the devices:


Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS



Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 120 VAC, 15A (U.S./CAN); 240 VAC, 10A (INTERNATIONAL). Statement 1005


Warning


To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006

 




Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security. Statement 1017



Warning To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021



Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030



Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074



Warning The safety cover is an integral part of the product. Do not operate the unit without the safety cover installed. Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards. Statement 117



Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024



Warning Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect the power at the circuit breaker on DC units. Statement 12



Warning Before opening the chassis, disconnect the telephone-network cables to avoid contact with telephone-network voltages. Statement 1041



Warning This unit might have more than one power cord. To reduce the risk of electrical shock, disconnect all power supply cords before servicing the unit. Statement 106



Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations. Statement 1045



Warning This equipment is intended to be grounded to comply with emission and immunity requirements. Ensure that the switch functional ground lug is connected to earth ground during normal use. Statement 1064



Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029



Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001



Warning The power supply circuitry for the equipment can constitute an energy hazard. Before you install or replace the equipment, remove all jewelry (including rings, necklaces, and watches). Metal objects can come into contact with exposed power supply wiring or circuitry inside the equipment. This could cause the metal objects to heat up and cause serious burns or weld the metal object to the equipment. Statement 207



Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040



Warning Before working on a system that has an On/Off switch, turn OFF the power and unplug the power cord. Statement 1



Warning Read the installation instructions before you connect the system to its power source. Statement 1004



Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Statement 1015


General Precautions

Observe the following general precautions when using and working with your ACE:

Keep your ACE components away from radiators and heat sources, and do not block cooling vents.

Do not spill food or liquids on your ACE components, and never operate the product in a wet environment. If the ACE gets wet, see Chapter 4, Troubleshooting the ACE Hardware or contact the Cisco Technical Assistance Center. For instructions on contacting the Technical Assistance Center, see the "Obtaining Documentation, Obtaining Support, and Security Guidelines" section.

Do not push any objects into the openings of your ACE components. Doing so can cause fire or electric shock by shorting out interior components.

Position cables and power cables carefully; route all cables and the power cable and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your ACE cables or the power cable.

Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local/national wiring rules.

To help avoid possible damage to the system board, wait 5 seconds after turning off the ACE before removing a component from the system board or disconnecting a peripheral device from the ACE.

Maintaining Safety with Electricity

Follow these guidelines when working on equipment powered by electricity:

Do not work alone if potentially hazardous conditions exist anywhere in your work space.

Never assume that power is disconnected from a circuit; always check the circuit.

Look carefully for possible hazards in your work area, such as moist floors, ungrounded power extension cables, frayed power cords, and missing safety grounds.

If an electrical accident occurs, proceed as follows:

Use caution; do not become a victim yourself.

Disconnect power from the system.

If possible, send another person to get medical aid. Otherwise, assess the condition of the victim, and then call for help.

Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action.

Use the product within its marked electrical ratings and product usage instructions.

Install the product in compliance with local and national electrical codes.

If any of the following conditions occur, contact the Cisco Technical Assistance Center:

The power cable or plug is damaged.

An object has fallen into the product.

The product has been exposed to water.

The product has been dropped or damaged.

The product does not operate correctly when you follow the operating instructions.

Use the correct external power source. Operate the product only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult the Cisco Technical Assistance Center or a local power company.

Use approved power cable(s) only. You have been provided with a power cable for your ACE that is intended for its use (approved for use in your country, based on the shipping location). Should you have to purchase a power cable, ensure that it is rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.

Prevent electric shock by plugging the ACE, components, and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.

Observe power strip ratings. Make sure that the total ampere rating of all products plugged into the power strip does not exceed 80 percent of the rating.

To help protect your ACE and components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local and national wiring rules.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your product. To prevent static damage, discharge static electricity from your body before you touch any of your product's electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the equipment chassis.

As you continue to work inside the product, periodically touch an unpainted metal surface to remove any static charge that your body may have accumulated.

Work on ESD-sensitive parts only at an approved static-safe station on a grounded static dissipative work surface, for example, an ESD workbench or static dissipative mat.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component in your computer. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

When transporting a sensitive component, first place it in an antistatic container or packaging.

Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

Preparing Your Site for Installation

This section describes the requirements your site must meet for safe installation and operation of your ACE. Before you select an installation site for the ACE, read the electrical, environmental, and physical requirements as described in Appendix A, Specifications. Ensure that your site is properly prepared before beginning the installation.

This section contains the following topics:

Environmental

Choosing a Site for Installation

Ensuring Overcurrent Protection

Grounding the ACE

Creating a Safe Environment

AC Power

Cabling

Environmental

When planning your site layout and equipment locations, remember the precautions described in this section to help avoid equipment failures and reduce the possibility of environmentally caused shutdowns. If you are experiencing shutdowns or unusually high errors with your existing equipment, these precautions will help you isolate the cause of failures and prevent future problems.

Use the following precautions when planning the operating environment for your ACE:

Always follow the ESD-prevention procedures described in the "Protecting Against Electrostatic Discharge"section to avoid damage to equipment. Damage from static discharge can cause immediate or intermittent equipment failure.

Make sure that the chassis cover is secure. The chassis allows cooling air to flow effectively within it. An open chassis allows air leaks, which could interrupt and redirect the flow of cooling air from internal components.

Electrical equipment generates heat. Ambient air temperature might not be adequate to cool equipment to acceptable operating temperatures without adequate circulation. Make sure that the room in which you operate has adequate air circulation.

Choosing a Site for Installation


Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security. Statement 1017


Follow these guidelines when choosing a site for installation:

Choose a dry, clean, well-ventilated, and air-conditioned area.

Choose a site that maintains an ambient temperature of 0° to 40°C (32° to 104°F).

Ensuring Overcurrent Protection

The ACE relies on the protective devices in the building installation for protection against short-circuit, overcurrent, and earth (grounding) fault. Ensure that the protective devices in the building installation are properly rated to protect the ACE and that they comply with national and local codes.

Grounding the ACE


Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024


Creating a Safe Environment

Follow these guidelines to create a safe operating environment:

Keep tools and chassis components off the floor and away from foot traffic.

Clear the area of possible hazards, such as moist floors, ungrounded power extension cables, and missing safety grounds.

Keep the area around the chassis free from dust and foreign conductive material (such as metal flakes from a nearby construction activity).

AC Power

Ensure that the plug-socket combination is accessible at all times, because it serves as the main disconnecting device. See Appendix A, Specifications, for the ACE power requirements.


Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations. Statement 1045


Power Supply Guidelines

Follow these guidelines for power supplies:

Check the power at the site before installing the chassis to ensure that the power is free of spikes and noise. Install a power conditioner, if necessary, to ensure proper voltages and power levels in the source voltage.

Install proper grounding for the site to avoid damage from lightning and power surges.

The chassis does not have a user-selectable operating range. See the label on the chassis for the correct AC-input power requirement.

Make sure that you have the correct type of AC-input power supply cords for your site.

Install a UPS for your site.

Cabling

Use the cables in the accessory kit to connect the ACE console port to a console or computer that is running a console program. In addition to using the console cable, use the provided standard Ethernet cable to connect the ACE to your network. See Chapter 1, Product Overview, for information on cable requirements.

Precautions for Rack-Mounting

Warning


To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006

 




Note A component refers to any server, storage system, or appliance and to various peripherals or supporting hardware.


Observe the following precautions for rack stability and safety. In addition, you should refer to the rack installation documentation that was provided with the rack for specific warnings and caution statements and procedures.

Do not move large racks by yourself. Due to the height and weight of the rack, you should have a minimum of two people to accomplish this task.

Ensure that the rack is level and stable before extending a component from the rack.

Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.

Do not step or stand on any system or component when servicing other systems and components in a rack.

You should mount this unit at the bottom of the rack if it is the only unit in the rack.

When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Make sure that your enclosed racks have adequate ventilation. An enclosed rack should have louvered sides and a fan to provide cool air.

When mounting a chassis in an open rack, make sure that the rack frame does not block the intake or exhaust ports. If the chassis is installed on slides, check the position of the chassis when it is seated all the way into the rack.

In an enclosed rack with a ventilation fan in the top, you can draw the excessive heat generated by the equipment near the bottom of the rack upward and into the intake ports of the equipment above it in the rack. Make sure that you provide adequate ventilation for the equipment at the bottom of the rack.

Use baffles to isolate the exhaust air from the intake air and to draw the cooling air through the chassis. The best placement of the baffles depends on the airflow patterns in the rack. Experiment with different arrangements to position the baffles effectively.

Precautions for Products with Modems, Telecommunications, or Local Area Network Options

Follow these guidelines when working with these components:

Do not connect or use a modem or telephone during a lighting storm. You might risk an electrical shock from the lightning.

Never connect or use a modem or telephone in a wet environment.

Do not plug a modem or telephone cable into the Ethernet connector.

Disconnect the modem cable before opening a product enclosure, touching or installing internal components, or touching an uninsulated modem cable or jack.

Do not use a telephone line to report a gas leak while you are in the vicinity of the leak.

Required Tools and Equipment

You need the following tools and equipment to install the Cisco 4710 Application Control Engine (ACE) appliance:

Number 2 Phillips screwdriver

Tape measure and level

Antistatic mat or antistatic foam

ESD grounding strap with an alligator termination clip