Cisco ACE 4710 Appliance Hardware Installation Guide
Preface
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Preface

Table Of Contents

Preface

Audience

How to Use This Guide

Related Documentation

Conventions

Statement 1071—Warning Definition

Obtaining Documentation, Obtaining Support, and Security Guidelines

Open Source License Acknowledgements

OpenSSL/Open SSL Project

License Issues


Preface


This guide is intended to help you install your Cisco 4710 Application Control Engine (ACE) appliance and get it ready for operation. It describes how to prepare your site for installation, how to install the ACE in an equipment rack, and how to maintain and troubleshoot the ACE hardware.

This preface contains the following major sections:

Audience

How to Use This Guide

Conventions

Statement 1071—Warning Definition

Obtaining Documentation, Obtaining Support, and Security Guidelines

Open Source License Acknowledgements

You can configure the ACE by using the following interfaces:

The command-line interface (CLI), a line-oriented user interface that provides commands for configuring, managing, and monitoring the ACE.

Device Manager GUI, a Web browser-based GUI interface that provides a graphical user interface for configuring, managing, and monitoring the ACE.

Audience


Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030


This guide is intended for the following trained and qualified service personnel who are responsible for installing and operating the ACE:

System installer

Hardware technician

System operator

You should be familiar with networking equipment and cabling and have a basic knowledge of electronic circuitry and wiring practices.

To complete the installation, including the software configuration for the ACE, you should be familiar with basic networking principles and configurations, especially web page protocols.

How to Use This Guide

This section describes the chapters and contents in this guide.

Chapter/Appendix
Description

Chapter 1, Product Overview

Describes the physical properties and provides a functional overview of the ACE.

Chapter 2, Preparing for Installation

Describes safety considerations and provides an overview of the installation and procedures that you should perform before the actual installation.

Chapter 3, Installing the ACE

Describes how to install the hardware and connect the external network interface cables.

Chapter 4, Troubleshooting the ACE Hardware

Describes troubleshooting procedures for the hardware installation.

Chapter 5, Maintaining Your ACE

Contains the procedures for maintaining your ACE in proper operating condition.

Appendix A, Specifications

Lists the hardware specifications for the ACE.


Related Documentation

In addition to this document, the ACE documentation set includes the following:

Document Title
Description

Regulatory Compliance and Safety Information for the Cisco 4710 Application Control Engine Appliance

Regulatory compliance and safety information for the ACE.

Release Note for the Cisco 4700 Series Application Control Engine Appliance

Provides information about operating considerations, caveats, and command-line interface (CLI) commands for the ACE.

Cisco ACE 4700 Series Application Control Engine Appliance CLI Quick Configuration Note

Describes how to use the ACE CLI to perform the initial setup and VIP load-balancing configuration tasks.

Cisco 4700 Series Application Control Engine Appliance Device Manager GUI Quick Configuration Note

Describes how to use the ACE Device Manager GUI to perform the initial setup and VIP load-balancing configuration tasks.

Cisco 4700 Series Application Control Engine Appliance Administration Guide

Describes how to perform the following administration tasks on the ACE:

Setting up the ACE

Establishing remote access

Managing software licenses

Configuring class maps and policy maps

Managing the ACE software

Configuring SNMP

Configuring redundancy

Configuring the XML interface

Upgrading the ACE software

Cisco 4700 Series Application Control Engine Appliance Virtualization Configuration Guide

Describes how to operate your ACE in a single context or in multiple contexts.

Cisco 4700 Series Application Control Engine Appliance Routing and Bridging Configuration Guide

Describes how to configure the following routing and bridging tasks on the ACE:

Ethernet ports

VLAN interfaces

Routing

Bridging

Dynamic Host Configuration Protocol (DHCP)

Cisco 4700 Series Application Control Engine Appliance Server Load-Balancing Guide

Describes how to configure the following server load-balancing tasks on the ACE:

Real servers and server farms

Class maps and policy maps to load balance traffic to real servers in server farms

Server health monitoring (probes)

Stickiness

Firewall load balancing

TCL scripts

Cisco 4700 Series Application Control Engine Appliance Application Acceleration and Optimization Configuration Guide

Describes the configuration of the application acceleration and optimization features of the ACE. It also provides an overview and description of those features.

Cisco 4700 Series Application Control Engine Appliance Security Configuration Guide

Describes how to perform the following ACE security configuration tasks:

Security access control lists (ACLs)

User authentication and accounting using a Terminal Access Controller Access Control System + (TACACS+), Remote Authentication Dial-In User Service (RADIUS), or Lightweight Directory Access Protocol (LDAP) server

Application protocol and HTTP deep packet inspection

TCP/IP normalization and termination parameters

Network address translation (NAT)

Cisco 4700 Series Application Control Engine Appliance SSL Configuration Guide

Describes how to configure the following Secure Sockets Layer (SSL) tasks on the ACE:

SSL certificates and keys

SSL initiation

SSL termination

End-to-end SSL

Cisco 4700 Series Application Control Engine Appliance System Message Guide

Describes how to configure system message logging on the ACE. This guide also lists and describes the system log (syslog) messages generated by the ACE.

Cisco 4700 Series Application Control Engine Appliance Command Reference

Provides an alphabetical list and descriptions of all CLI commands by mode, including syntax, options, and related commands.

Cisco 4700 Series Application Control Engine Appliance Device Manager GUI Configuration Guide

Describes how to use the Device Manager GUI, which resides in flash memory on the ACE, to provide a browser-based interface for configuring and managing the appliance.

Cisco CSS-to-ACE Conversion Tool User Guide

Describes how to use the CSS-to-ACE conversion tool to migrate Cisco Content Services Switches (CSS) running-configuration or startup-configuration files to the ACE.


Conventions

Graphical user interface elements use the following conventions:

Bold text indicates a command in a paragraph.

Courier text indicates text that appears in a command line, including the CLI prompt.

Courier bold text indicates commands and text you enter in a command line.

Italic text indicates the first occurrence of a new term, book title, and emphasized text.

Lists use the following conventions:

Notes, cautionary statements, and safety warnings use these conventions:


Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.



Caution Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data.

Statement 1071—Warning Definition

Warning


IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

Waarschuwing

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

Varoitus

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

SÄILYTÄ NÄMÄ OHJEET

Attention

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

Warnung

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

Avvertenza

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

Advarsel

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

Aviso

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

¡Advertencia!

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

Varning!

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

SPARA DESSA ANVISNINGAR

Aviso

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.

GUARDE ESTAS INSTRUÇÕES

Advarsel

VIGTIGE SIKKERHEDSANVISNINGER

Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.

GEM DISSE ANVISNINGER

 



Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Open Source License Acknowledgements

The following acknowledgements pertain to this software license.

OpenSSL/Open SSL Project

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).

This product includes software written by Tim Hudson (tjh@cryptsoft.com).

License Issues

The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org.

OpenSSL License:

© 1998-1999 The OpenSSL Project. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)"

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org.

5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following acknowledgment:

"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS"' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).

Original SSLeay License:

© 1995-1998 Eric Young (eay@cryptsoft.com). All rights reserved.

This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).

The implementation was written so as to conform with Netscapes SSL.

This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).

Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgement:

"This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)".

The word `cryptographic' can be left out if the routines from the library being used are not cryptography-related.

4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)".

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The license and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution license [including the GNU Public License].