Guest

Cisco Worldwide Support Contacts

Contact TAC by Phone

Enterprise and Service Provider Products

US/Canada

1 800 553 2447

1 408 526 7209

Worldwide

See country listings below (by region).

Overview

Cisco provides around-the-clock, award-winning technical support services, online and over the phone to all customers, partners, resellers, and distributors who hold valid Cisco service contracts.

Please have your Cisco.com User ID, Contract and Serial number(s) ready when you contact Cisco Support to prevent any delays with your support request.

Phone Support for Enterprise and Service Providers

Notes:

  • Numbers with an asterisk (*) have special dial instructions.
    1. Dial the Local Access number.
    2. After the chime, dial the Card number and PIN number 5689.
    3. After you hear a few beeps, dial *99.
    4. If dialing *99 doesn't work, the operator will ask you what number you wish to dial; use the card number.
  • Numbers with a double asterisk (**) may not be available from all mobile phones.

North America

United States

1 800 553 2447
1 408 526 7209

Canada

English:
1 800 553 2447
1 408 526 7209
French: (Interpreter service available upon request.)
1 800 553 6387 - Option 3

Africa

Africa & Indian Ocean Islands

+32 2 704 5555

South Africa

0800 982650

Asia Pacific

Asia-Pacific

+61 2 8446 7411

Australia

1 800 805 227

China

In-country TAC support:
800 810 8886 (Not applicable for cell phones)
400 810 8886

Hong Kong

852 3077 5555

India

000-800-100-1364

Indonesia

021-30049100 (Interlocal charges apply outside Jakarta region.)
001 803 61 838

Japan

In-country TAC Partners: 0120 086771
0066 33 800 926 (toll-free call redirecting to Global TAC)
81 3 6434 2042 (toll call redirecting to Global TAC)

Macau

0800 352

Malaysia

1 800 805880

New Zealand

0800 44 6237

Philippines

63 2 230 5880

Singapore

800 6161 356

South Korea

Primary: 00798 611 0712
Alternate: 080-377-0880

Taiwan

Primary: 0 080 1 611206
Alternate: 0800-666-588

Thailand

02 104 0554 (local charges apply)
001 800 611 0754

Vietnam

1800 585809

Europe

Europe

+32 2 704 5555

Armenia

800-721-7549

Austria

0800 297 526
43(0) 12 4030 6000

Belarus

8 800 101, then 800 721 7549

Belgium

0800 94242

Czech Republic

800 900227

France

0800 770 400

Germany

Primary: 0800 187 3652
Alternate: +49 (0)811 554 3535

Greece

Primary: 00800 129046 (**)
Alternate: +30 210 6381353

Hungary

06-800-011-11, then 888 443 2447

Italy

Primary: 800 787 854
Alternate: +39 039 6295353

Netherlands

0800 0200 791

Poland

00 800 4411 932

Romania

0808 03 4288, then 888 443 2447

Russia

Moscow: (+7 495) 961 13 82
St. Petersburg: (+7 812) 363-3328
All-Russia Toll Free: (8 800) 700 05 22

Spain

Primary: 900 997154 **
Alternate: +34 91 201 2800

Sweden

020 160 5854 (Toll free)

Switzerland

0800 179317 (Toll free)

Turkey

Primary: 0811 288 0001, then 888 443 2447**
Alternate: +90 212 366 7636

Ukraine

Primary: 0800 301 2090 (toll-free number)
Alternate: +380 44 390 2400

United Kingdom

0800 404 7778

Latin America

Argentina

Primary: 0800-4442900
Alternate numbers:
0800-555-3456 ** ALA: 0 800 288 5288, then 888 443 2447
Telecom: 0 800 555 4288, then 888 443 2447
Telefonica: 0 800 222 1288, then 888 443 2447

Bolivia

Primary: 800-10-0682 **
Alternate: 800 10 1110, then 888 443 2447

Brazil

0 800 891 4972

Chile

1230 020 5546

Colombia

01800-9-155333

Costa Rica

Primary: 0-800-011-1137 **
Alternate:
0-800-25196767
0-800-0 114 114, then 888 443 2447

Dominican Republic

Primary: 1-888-751-9317
Alternate:
1-866-777-6252 **
1 800 872 2881, then 888 443 2447

Ecuador

1 999 119, then 1 800 721 7549

El Salvador

Primary: 800-6600, then 866-402-4639
Alternate Numbers:
* CTE: 800 1767, Card number 9193826642+49 (0)811 554 3535
* Telefonica: 800 1567, Card number 9193826642

Guatemala

Primary: 1-800-288-0131 **
Alternate: * 1 800 999 9189, Card number 9193926641

Mexico

Primary: 001-855-381-3649
Alternate: 001 888 443 2447

Panama

Primary: 001-800-507-3649
Alternate:
001-866-401-9664 **
800 0109, then 888 443 2447

Paraguay

000-413-598-4222

Peru

Primary: 0800-54927
Alternate: 0 800 50288, then 888 443 2447

Puerto Rico

866-441-8405

Uruguay

000-413-598-4222

Venezuela

Primary: 0800-100-4573 **
Alternate: 0 800 2255 288, then 888 443 2447

Middle East / Central Asia

Middle East / Central Asia

+32 2 704 5555

Azerbaijan

088 9999999

Israel

972 9 8927344

Kazakhstan

8^800-121-4321 (dial 8, wait for 2nd dial tone, then dial the rest)
Then dial the PIN, 800-721-7549

Qatar

00 800 031 822 (toll-free number)

Saudi Arabia

Primary: 800 844 6866 **
Alternate: +32 2 704 5555

Tajikistan

(+ 992 44) 600 60 40

United Arab Emirates

800 0441 6858

Uzbekistan

800-721-7549