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Cisco Small Business Wireless Adapters

Using the Wireless Network Monitor of the WPC4400N

Document ID: 109303

Updated: Dec 12, 2008

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Introduction


This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).

 

Q. How do I use the WPC4400N Wireless Network Monitor?

A.

Using the Wireless Network Monitor

Use the Wireless Network Monitor to check the link information, set up profiles of your wireless settings, search for available wireless networks, troubleshoot your wireless connections, or administer the accounts that hold privileges to access the Security Monitor.

Accessing the Wireless Network Monitor

After installing the Adapter, the Wireless Network Monitor icon will appear in the system tray of your computer. If the Wireless Network Monitor is enabled, then the icon will be green. If the Wireless Network Monitor is disabled or the Adapter is not connected, then the icon will be gray.

Wireless Network Monitor Icon

Using the Wireless Network Monitors

The opening screen of the Wireless Network Monitor is the Link Information screen. From this screen, you can find out how strong the current wireless signal is and how good the connection's quality is. You can also perform configuration changes or create connection profiles by clicking the Profiles tab. To view the available wireless networks, click the Site Survey tab. To troubleshoot the current connections or view the FAQ pages, click the Troubleshooting tab. To perform the administrative tasks of the account information or specify email alert addresses, click the Administrationtab.

Link Information

The Connection screen of Link Information Tab displays signal strength and link quality information about the current connection. It also provides tabs to click for additional connection information.

Link Information - Connection

Signal Strength - The Signal Strength bar indicates signal strength with Red, Yellow, and Green s to differentiate among low, medium and high strength.

Link Quality - The Link Quality bar indicates the quality of the wireless network connection with Red, Yellow, and Green s to differentiate among low, medium and high quality.

Click the Status or Statistics tabs to view additional information about the wireless network connection on the Link Informationtab.

Status
Click the Status tab to view the Wireless Network Status screen. The Status screen provides information on your current network settings

Link Information - Wireless Network Status

Radio Band - This shows the radio band used on the wireless network.

SSID - Service Set Identifier, a 32-character unique identifier attached to the header of packets sent over a WLAN. This is the unique name of the wireless network which differentiates one wireless network to another.

Wireless Mode - The mode of the wireless network currently in use is displayed here.

Wide Channel - This displays the Wireless-N primary channel used with a 40 MHz radio band network.

Standard Channel - This displays the channel used by your wireless network.

Security - The status of the wireless security feature is displayed here.

Authentication - This is your wireless network's authentication method.

Network Type - The type of your network connection in either wireless-a, wireless-b,wireless-g or wireless-n is displayed here.

IP Address - The IP Address of the Adapter is displayed here.

Subnet Mask - The Subnet Mask of the Adapter is shown here.

Default Gateway - The Default Gateway address of the Adapter is displayed here.

DNS - This is the DNS (Domain Name Service) address of the Adapter.

MAC Address- The MAC address of the wireless network's access point or wireless router is shown here.

Click the Statistics tab to view the Wireless Network Statistics screen. Click the Connection button to return to the initial Link Information screen.

Click the Save to Profile button to save the currently active connection settings to a profile.


Statistics
The Statistics screen provides statistics on your current network settings.

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Link Information - Wireless Network Statistics

Transmit Rate - This is the data transfer rate of the current connection. (In Auto mode, the Adapter dynamically shifts to the fastest data transfer rate possible at any given time.)

Receive Rate - This is the rate at which data is received.

Packets Received - This shows the packets received by the Adapter, in real time, since connecting to the wireless network or since the Clear Counters button was last pressed.

Packets Transmitted - This shows the packets transmitted from the Adapter, in real time, since connecting to the wireless network or since the Clear Counters button was last pressed.

Bytes Received - This shows the bytes received by the Adapter, in real time, since connecting to the wireless network or since the Clear Counters button was last pressed.

Bytes Transmitted - This shows the bytes transmitted by the Adapter, in real time, since connecting to the wireless network or since the Clear Counters button was last pressed.

Driver Version - This shows the version of the Adapter's driver.

Signal Strength - This is the intensity of the wireless signal received by the Adapter.

Up Time - This indicates the length of the most recent connection to a wireless network.

Total Up Time - This indicates the cumulative total of the Adapter's connection time.

Signal Strength - The Signal Strength bar indicates the signal strength.

Link Quality - The Link Quality bar indicates the quality of the wireless network connection.

Click the Connection button to return to the initial Link Information screen. Click the Status button to go to the Wireless Network Status screen. Click the Save to Profile button to save the currently active connection settings to a profile. Click the Clear Counters button to reset the statistics.

Profiles
The Profiles screen lets you save different configuration profiles for different network setups. The table on the left displays a list of available profiles with their profile names and SSIDs.

Profiles

Profile - The name of the profile is displayed here.

SSID - The SSID or unique name of the wireless network is displayed here.


Profile Information
For each profile selected, the following are listed:

Wireless Mode - This is the mode of the wireless network currently in use.

Transfer Rate - The data transfer rate of the current connection is shown here.

Channel - This is the channel to which the wireless network devices are set.

Security - The status of the wireless security feature is displayed here.

Authentication - The authentication setting for the network is shown here.

Connect - To connect to a wireless network using a specific profile, select the profile, and click Connect.

New - Click the New button to create a new profile. See the next section, "Create a New Profile," for detailed instructions.

Edit - Select the profile you want to change, and then click the Edit button. See the section, "Editing a New Profile," for detailed instructions.

Import - Click the Import button to import a profile that has been saved in another location. Select the appropriate file, and click the Open button.

Export - Select the profile you want to save in a different location, and click the Export button. Direct Windows to the appropriate folder, and click the Save button.

Delete - Select the profile you want to delete, and then click the Delete button.

Note: If you want to export more than one profile, you have to export them one at a time.
Note: Default profile cannot be deleted.

Create a New Profile
The next screen to appear will be the Available Wireless Network screen. This screen provides two options for setting up the Adapter.

Creating Profiles - Available Wireless Network

  • Available Wireless Network. (For most users.) Use this option if you already have a network set up. The networks available to this Adapter will be listed on this screen. You can choose one of these networks and lick the Connect button to connect to it. Click the Refresh button to update the Available Wireless Network list.
  • Manual Setup. If your network is not listed on this screen, select Manual Setup to set up the adapter manually. This method of setting up the Adapter is intended for Advanced Users only.
    The setup for each option is described, step by step, under the appropriate heading on the following pages.

Click Back to go back to the previous screen.


Available Wireless Network
The available networks are listed in the table on the center of the screen by SSID. Select the wireless network you wish to connect to and click the Connect button. (If you do not see your network listed, you can click the Refresh button to bring the list up again.) If the network utilizes wireless security, you will need to configure security on the Adapter. If not, you will be taken directly to the Congratulations screen.

Creating Profiles - WEP Key Needed

Step 1:
If you have wireless security enabled on your network, continue to step 2. One of these security screens will be shown. If you don't have wireless security enabled, continue to step 3.

Step 2:
If your network has the wireless security WEP (Wired Equivalent Privacy), this screen will appear. Select 64-bit or 128-bit. Then enter a passphrase or WEP key.

Passphrase - Enter a passphrase in the Passphrase field, so a WEP key is automatically generated. The passphrase is case-sensitive and should not be longer than 16 alphanumeric characters. It must match the passphrase of your other wireless network devices and is compatible with Linksys wireless products only. (If you have any non-Linksys wireless products, enter the WEP key manually on those products.)

WEP Key - The WEP key you enter must match the WEP key of your wireless network. For 64-bit encryption, enter exactly 10 hexadecimal characters. For 128-bit encryption, enter exactly 26 hexadecimal characters. Valid hexadecimal characters are "0" to "9" and "A" to "F". Then click Connect and proceed to Step 3.

If your network has the wireless security WPA Personal (Wi-Fi Protected Access) enabled, this screen will appear.

Creating Profiles - WPA-Personal

Passphrase - Enter a Passphrase, also called a Pre-shared Key, of 8-63 characters in the Passphrasefield.

Then click Connect and proceed to Step 3.

If your network has the wireless security WPA2 Personal enabled, this screen will appear.

Passphrase - Enter a Passphrase, also called a Pre-shared Key, of 8-63 characters in the Passphrase field.

Then click Connect and proceed to Step 3.

For connecting with other authentication method, please see the next section "Manual Setup".

Step 3:
After the software has been successfully installed, the Congratulations screen will appear. Click Connect to Network to connect to your network, implement the new settings, and return to the Link Information screen.

Creating Profiles - Congratulations

Congratulations! The profile has been successfully configured.


Manual Setup
If your network is not listed with the available networks, you can use Manual Setup.

Step 1:
Click Manual Setup on the Available Wireless Network screen to set up the adapter manually.

Step 2:
The Network Settings screen from the Wireless Network Monitor will appear. If your network has a router or other DHCP server, click the radio button next to Obtain network settings automatically (DHCP).

If your network does not have a DHCP server, click the radio button next to Specify network settings. Enter an IP Address, Subnet Mask, Default Gateway, and DNS addresses appropriate for your network. You must specify the IP Address and Subnet Mask on this screen. If you are unsure about the Default Gateway and DNS addresses, leave these fields empty.

Creating Profiles - Manual Setup - Network Settings

IP Address - This IP Address must be unique to your network.

Subnet Mask - The Adapter's Subnet Mask must be the same as your wired network's Subnet Mask.

Default Gateway - Enter the IP address of your network's Gateway here.

DNS 1 and DNS 2 - Enter the DNS address of your wired Ethernet network here.

Click the Next button to continue, or click the Back button to return to the previous screen.

Step 3:
The Wireless Mode screen shows a choice of two wireless modes. Click the Infrastructure Mode radio button if you want to connect to a wireless router or access point. Click the Ad-Hoc Mode radio button if you want to connect to another wireless device directly without using a wireless router or access point. Enter the SSID for your network.

Creating Profiles - Manual Setup - Wireless Mode

Infrastructure Mode - Use this mode if you want to connect to a wireless router or access point.

Ad-Hoc Mode - Use this mode if you want to connect to another wireless device directly without using a wireless router or access point.

SSID - This is the wireless network name that must be used for all the devices in your wireless network. It is case- sensitive and should be a unique name to help prevent others from entering your network.

Click the Next button to continue, or click the Back button to return to the previous screen.

Step 4:
If you chose Infrastructure Mode, go to Step 5 now. If you chose Ad-Hoc Mode, the Ad-Hoc Mode Settings screen will appear.

Select the correct operating channel for your wireless network. The channel you choose should match the channel set on the other devices in your wireless network. If you are unsure about which channel to use, keep the default setting.

Click the Next button. Click the Back button to change any settings.

Step 5:
If your wireless network doesn't have wireless security, select Disabled and then click the Next button to continue. Proceed to Step 6.

If your wireless network has wireless security, select the method of security used: WEP, WPA/WPA2 Personal, WPA/WPA2 Enterprise, RADIUS or LEAP. WEP stands for Wired Equivalent Privacy, and WPA stands for Wi-Fi Protected Access. WPA uses a stronger security method than WEP and WPA2 defines an even stronger encryption, authentication, and key management than WPA. RADIUS stands for Remote Authentication Dial-In User Service. LEAP stands for Lightweight Extensible Authentication Protocol. It uses username and password-based authentication between a wireless client and a RADIUS server. Click the Next button to continue or the Back button to return to the previous screen.

Proceed to the appropriate section for your security method: WEP, WPA/WPA2-Personal, WPA/WPA2- Enterprise, RADIUS, or LEAP.

WEP
WEP - Select 64-bit or 128-bit encryption

Creating Profiles - Manual Setup - Wireless Security - WEP

Passphrase - Enter a passphrase in the Passphrase field, so a WEP key is automatically generated. It is case sensitive and should not be longer than 16 alphanumeric characters. This passphrase must match the passphrase of your other wireless network devices and is compatible with Linksys wireless products only. (If you have any non-Linksys wireless products, enter the WEP key manually on those products.)

WEP Key - The WEP key you enter must match the WEP key of your wireless network. For 64-bit encryption, enter exactly 10 hexadecimal characters. For 128-bit encryption, enter exactly 26 hexadecimal characters.

Valid hexadecimal characters are "0" to "9" and "A" to "F".

Advanced Users
TX Key
- The default transmit key number is 1. If your network's access point or wireless router uses transmit key number 2, 3, or 4, select the appropriate number from the TX Key drop-down box.

Authentication -The default is set to Auto, so it will auto-detect for Shared Key or Open System authentication. For Shared Key authentication, both the sender and the recipient share a WEP key for authentication. For Open System authentication, the sender and the recipient do not share a WEP key for authentication. If you are not sure which authentication method to select, keep the default, Auto.

Click the Next button to continue, or click the Back button to return to the previous screen.


WPA Personal
WPA Personal offers two encryption methods, TKIP and AES, with dynamic encryption keys. WPA2 only uses AES for encryption. Select TKIP or AES for encryption for WPA Personal. Then enter a Passphrase that is 8-63 characters in length.

Creating Profiles - Manual Setup - Wireless Security - WPA Personal

Encryption - Select the type of algorithm you want to use, TKIP or AES, from the Encryption drop-down menu.

Passphrase - Enter a Passphrase, also called a Pre-shared Key, of 8-63 characters in the Passphrasefield.

Click the Next button to continue or the Back button to return to the previous screen.


WPA2 Personal
Enter a Pre-shared Key that is 8-63 characters in length.

Creating Profiles - Manual Setup - Wireless Security - WPA2 Personal

Pre-shared Key - Enter a Pre-shared Key of 8-63 characters in the Pre-shared Key field.

Click the Next button to continue or the Back button to return to the previous screen.


WPA Enterprise
WPA Enterprise features WPA security used in coordination with a RADIUS server. (This should only be used when a RADIUS server is connected to the Router.) WPA Enterprise offers two authentication methods, EAPTLS and PEAP, as well as two encryption methods, TKIP and AES, with dynamic encryption keys. WPA2 Enterprise offers two authentication methods, EAP-TLS and PEAP, but only AES encryption method is used.

Authentication - Select the authentication method your network is using, EAP-TLS or PEAP.


EAP-TLS
If you selected EAP-TLS, enter the login name of your wireless network in the Login Name field. Enter the name of the authentication server in the Server Name field (this is optional). From the Certificate drop-down menu, select the certificate you have installed to authenticate you on your wireless network. Select the type of encryption, TKIP or AES, from the Encryption drop-down menu.

Creating Profiles - Manual Setup - Wireless Security - WPA Enterprise - EAP-TLS

Click the Next button to continue or the Back button to return to the previous screen.


PEAP
If you selected PEAP, enter the login name of your wireless network in the Login Name field. Enter the password of your wireless network in the Password field. Enter the name of the authentication server in the Server Name field (this is optional). From the Certificate drop-down menu, select the certificate you have installed to authenticate you on your wireless network; if you want to use any certificate, keep the default setting, Trust Any. Then select the authentication method used inside the PEAP tunnel. Select the type of encryption, TKIP or AES, from the Encryption drop-down menu.

Creating Profiles - Manual Setup - Wireless Security - WPA Enterprise - PEAP

Click the Next button to continue or the Back button to return to the previous screen.


WPA2 Enterprise
WPA2 Enterprise features WPA2 security used in coordination with a RADIUS server. (This should only be used when a RADIUS server is connected to the Router.) WPA2 Enterprise offers two authentication methods, EAPTLS and PEAP.

Authentication - Select the authentication method your network is using, EAP-TLS or PEAP.

EAP-TLS
If you selected EAP-TLS, enter the login name of your wireless network in the Login Name field. Enter the name of the authentication server in the Server Name field (this is optional). From the Certificate drop-down menu, select the certificate you have installed to authenticate you on your wireless network.

Creating Profiles - Manual Setup - Wireless Security - WPA2 Enterprise - EAP-TLS

Click the Next button to continue or the Back button to return to the previous screen.


PEAP
If you selected PEAP, enter the login name of your wireless network in the Login Name field. Enter the password of your wireless network in the Password field. Enter the name of the authentication server in the Server Name field (this is optional). From the Certificate drop-down menu, select the certificate you have installed to authenticate you on your wireless network; if you want to use any certificate, keep the default setting, Trust Any. Then select the authentication method used inside the PEAP tunnel.

Creating Profiles - Manual Setup - Wireless Security - WPA2 Enterprise - PEAP

Click the Next button to continue or the Back button to return to the previous screen.


RADIUS
RADIUS features use of a RADIUS server. (This should only be used when a RADIUS server is connected to the Router.) RADIUS offers two authentication types: EAP-TLS and PEAP.

Authentication - Select the authentication method your network is using, EAP-TLS or PEAP.


EAP-TLS
If you selected EAP-TLS, enter the login name of your wireless network in the Login Name field. Enter the name of the authentication server in the Server Name field (this is optional). From the Certificate drop-down menu, select the certificate you have installed to authenticate you on your wireless network.

Creating Profiles - Manual Setup - Wireless Security - RADIUS - EAP-TLS

Click the Next button to continue or the Back button to return to the previous screen.

PEAP
If you selected PEAP, enter the login name of your wireless network in the Login Name field. Enter the password of your wireless network in the Password field. Enter the name of the authentication server in the Server Name field (this is optional). From the Certificate drop-down menu, select the certificate you have installed to authenticate you on your wireless network; if you want to use any certificate, keep the default setting, Trust Any. Then select the authentication method used inside the PEAP tunnel.

Creating Profiles - Manual Setup - Wireless Security - RADIUS - PEAP

Click the Next button to continue or the Back button to return to the previous screen.


LEAP
Lightweight Extensible Authentication Protocol is a mutual authentication method that uses a username and password based system.

Creating Profiles - Manual Setup - Wireless Security - LEAP

Login method - Select the login method your network is using, Manual Login or Windows Login.

If you select manual login, enter the username and password in the username and password field accordingly. Enter the password again in the confirm field.

Step 6:
The Confirm New Settings screen will appear next and show the new settings. To save the new settings, click the Save button. To edit the new settings, click the Back button. To exit the Manual Setup through the Wireless Network Monitor, click Exit.

Creating Profiles - Manual Setup - Confirm New Settings

Step 7:
The Congratulations screen will appear next. Click Connect to Network to implement the new settings immediately and return to the Link Information screen. Click Return to Profile Screen to keep the current settings active and return to the Profiles screen.

Creating Profiles - Manual Setup - Congratulations

Congratulations! The profile has been successfully configured.


Editing a Profile
Select the profile that you would like to edit in the profile list and click on Edit button. The next screen would be the Wireless Mode. Following the steps below to complete the task:

Step 1:
The Wireless Mode screen shows a choice of two wireless modes. Click the Infrastructure Mode radio button if you want to connect to a wireless router or access point. Click the Ad-Hoc Mode radio button if you want to connect to another wireless device directly without using a wireless router or access point. Enter the SSID for your network.

Editing Profiles - Wireless Mode

Infrastructure Mode - Use this mode if you want to connect to a wireless router or access point.

Ad-Hoc Mode - Use this mode if you want to connect to another wireless device directly without using a wireless router or access point.

SSID - This is the wireless network name that must be used for all the devices in your wireless network. It is case- sensitive and should be a unique name to help prevent others from entering your network.

Click the Next button to continue, or click the Back button to return to the previous screen.

Step 2:
If you chose Infrastructure Mode, go to Step3 now. If you chose Ad-Hoc Mode, the Ad-Hoc Mode Settings screen will appear.

Select the correct operating channel for your wireless network. The channel you choose should match the channel set on the other devices in your wireless network.

Updated: Dec 12, 2008
Document ID: 109303