Contents

Introduction

Background Information

Affected Access Points

Availability of Upgraded Software

Tool

Related Information

Introduction

This document describes how to perform code upgrades for C9105/C9120/C9130 Access Points Manufactured Starting in September 2022

Background Information

As of September 2022, Cisco is manufacturing access points (APs) that are unable to join wireless controllers that run software released prior to August 2022.

For these APs to join, you must upgrade to more recent software.

See: Field Notice 72424.

Affected Access Points

These AP models (Product identifiers, or PIDs) and the Version identifiers (VIDs), cannot join controllers that run Cisco software released prior to August 2022:

- C9105AXI - VID 04 or later

- C9105AXW - VID 02 or later

- C9120AXI, C9120AXE - VID 07 or later

- C9130AXI, C9130AXE - VID 03 or later

Not all regulatory domains are affected; some PIDs in some specific domains are built only with the earlier VIDs.

Units Affected by FN72424

Country

C9120

C9130

C9105

AXI

AXE

AXP

AXI

AXE

AXI

AXW

-H Domain

(China + Bahrain)

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

-R (Russia)

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

-Q/Q1 (Japan)

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

VID 04 or later

VID 02 or later

All Other Reg Domains

VID 07 or later

VID 07 or later

Not Affected

VID 03 or later

VID 03 or later

VID 04 or later

VID 02 or later

The affected APs require these controller software versions:

- 8.10.181.0* or later

- 17.3.6* or later

- 17.6.4 or later

- 17.9.2 or later

Note: Only registered Cisco users can access internal tools and bug information.

Availability of Upgraded Software

Software Train

First Cisco.com Supported Release

Expected Cisco.com Release Date

Release Notes

Software Links

8.10

8.10.181.0*

September 2022

Cisco Software Download

17.3

17.3.6*

16-Sep-2022

Cisco Software Download

17.6

17.6.4

19-Aug-2022

Cisco Software Download

17.9

17.9.2

3-Nov-2022

Cisco Software Download

*If you have 2800/3800/4800/1562/6300 series APs and have an IPv4 path MTU that is less than 1500 bytes, between the WLC and the APs, the APs can be affected by a serious regression in 8.10.181.0 and 17.3.6. With AireOS, you need to run 8.10.182.0 (or a subsequent release); with 17.3.6, you need to load the APSP, or upgrade to 17.3.7 (or a subsequent release). See Cisco bug ID CSCwd37092.

Tool

If you have an Access Point Serial Number(SN) or Product Identifier(PID), and Country/Version Identifier (VID) information, use the Bug Assistant Tool to validate the applicability of Field Notice 72424 .

Note: Only registered Cisco users can access internal tools and information.

Related Information

- Cisco bug ID CSCwc47544

- Field Notice 72424

- Cisco Wireless Solutions Software Compatibility Matrix

- Cisco Technical Support & Downloads