This document provides information on the Cisco 5508 Wireless LAN
Controller (WLC) Licensing, and also answers some of the frequently asked
questions (FAQs) about Cisco 5508 Licensing.
There are no specific requirements for this document.
The information in this document is based on:
Technical Tips Conventions for more information on document
The Cisco 5508 WLC offers access point (AP) association quantity
support via upgradeable software licenses.
This is different than other controller models that have hard set AP
quantity support, such as NME-WLC, 2100, 4400 and WiSM series. The number of
supported APs for non-5508 WLCs can be inferred from the model number of the
corresponding controller. For example, the AIR-WLC4402-12-K9 supports twelve
APs, the AIR-WLC2106-K9 supports six APs, and the NME-AIR-WLC8-K9 supports
eight APs. WiSM controllers have two onboard controllers which each support 150
APs, for a total of 300.
You can order Cisco 5500 Series Controllers with support for 12, 25,
50, 100, 250 or 500 APs as the controller's base capacity. You can add
additional AP capacity through capacity adder licenses available at 25, 50, 100
and 250 AP capacities. You can add the capacity adder licenses to any base
license in any combination to arrive at the maximum capacity of 500 APs. The
base and adder licenses are supported through both rehosting and Return
Material Authorizations (RMAs).
Note: A 5500 Series WLC with a base license of 12 can only support up to
487 total APs because only 25, 50, 100, and 250 adder licenses are supported.
Support for 500 AP licenses is a new feature and requires WLC
for more information.
Before 6.0.196, licenses were separated into BASE and PLUS
types.—With 6.0.196 and all later code (including 7.0 releases), all
features included in a Wireless LAN Controller Wplus license are now included
in the base license.
for more information.
5508s are shipped with both permanent and evaluation base and
base-ap-count licenses that expire after 60 days.
For ordering information on Cisco 5500 Series Wireless
How do I obtain a 5508
A. Licenses can be purchased through Cisco or your
Cisco reseller. For instructions on how to obtain an upgrade license for the
number of supported APs, refer to the
an Upgrade or Capacity Adder License section of the
Wireless LAN Controller Configuration Guide, Release 7.0.
Q. How do I install a new 5508
A. The license file must first be downloaded to a TFTP
server that the 5508 can reach via IP. Once this has been done, refer to the
a License section of the
Wireless LAN Controller Configuration Guide, Release 7.0 for the
How do I view the current license status of
A. In order to view the current License status through
the controller’s GUI interface, go to Management > Software
Activation > Licenses.
for more information.
Q. What information do I need to have ready to
request a license for the first time?
A. The licensing online tool or the licensing agent
requires this data:
Product ID, which will always be AIR-CT5508-K9 (this
is different from the one needed for an RMA license)
Serial number of the 5508
PAK certificate that is obtained through your Cisco channel partner
or your Cisco sales representative, or that you can order online at this URL:
Q. I have received a replacement/RMA 5508 for
a failed unit. How do I transfer the license to the new 5508?
A. Replacement 5508s come preinstalled with these
licenses: permanent base and evaluation base, base-ap-count, which are valid
for 60 days. Within 60 days you need to register the existing license for the
Have this information available:
Product ID, which will always be
Serial number of the failed/old 5508
(RMA) Number provided with replacement
Once you have this information ready, access this URL to submit the
request to have the license reassigned:
(registered customers only)
Choose Cisco 5500 Series Wireless Controllers, then
click Goto RMA Portal. Enter the requested information along
with the security word authenticator and click Continue (the
serial and RMA numbers in this screenshot are for display
Complete the remaining prompts, and the rehosted license will be
emailed to you.
Refer to the
Licenses to a Replacement Controller after an RMA section of the
Wireless LAN Controller Configuration Guide 7.0 for the complete