This document describes how to recover a root password of the Cisco
2700 Series Location Appliance.
There are no specific requirements for this document.
Technical Tips Conventions for more information on document
The procedure for password recovery explained in this document applies
for all versions of Cisco Location Appliance.
Complete the steps in order to connect to the Location Appliance
Note: Use a console cable to connect to the console port. Other cables,
such as straight-through, do not work on the console port.
Use a straight-through cable with 9-pin male to 9-pin female
connectors in order to connect the COM 1 or COM 2 port on your computer to the
RS-232 port on the Location Appliance.
Open a terminal-emulation program on your computer.
Note: These instructions describe the use of Microsoft HyperTeminal as
the terminal-emulation program. Other programs are similar.
Enter a name in the Connection Description
Select an icon for the connection.
In the Connect To window, use the Connect Using pull-down menu in
order to choose the port where the cable is connected.
In the Port Settings window, make these selections:
Complete these steps in order to recover the root password of the
You need to reboot the system and wait for this window to
The system does not stay here for long, so you have to be very
quick when you see this window.
Once this window appears, press Esc in order to
enter the boot menu.
Select Red Hat Enterprise Linux ES
(2.4.21-32.ELsmp), then press e in order to
Navigate to the line that begins with the word
kernel, then press
This window appears:
Go to the end of the line. Enter one space (to leave one space
blank), then enter 1 and press
Save the changes, then press
This window will be returned.
Press b in order to begin the
The boot sequence can commence, and at the end you receive a shell
Note: The shell prompt does not appear if you have set up a single user
You can change the root password with the
passwd command. Then, enter and confirm the new
Enter reboot at the shell prompt in order to
reboot the system.