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Cisco Unity

Unity SA Web Page Displays Incorrect Syntax

Document ID: 116219

Updated: Jun 20, 2013

Contributed by Scott Hills, Cisco TAC Engineer.

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Introduction

This document describes a problem with incorrect syntax displayed on the System Administration (SA) web page after Cisco Unity is installed and also presents a solution to the problem.

Problem

After Cisco Unity is installed, the SA web page displays strange syntax that starts with "LBL_". This is seen with Cisco Unity Releases 5.x, 8.x, and possibly 7.x.

This is an example of the problem:

Solution

The main solution to this problem is to reinstall Cisco Unity with new media, which is downloaded from Cisco.com (CDC).

Another possible solution to this problem is to make a copy of a DVD image or to copy the software from an existing CD image. It is possible that something is lost or damaged in the copy. However, a reinstallation of Cisco Unity with new media is generally required in order to address this problem.

Updated: Jun 20, 2013
Document ID: 116219