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Gather Unity System Info Does Not Create CAB File

Gather Unity System Info Does Not Create CAB File

Document ID: 116218

Updated: Jul 24, 2013

Contributed by Scott Hills, Cisco TAC Engineer.

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Introduction

This document describes how to resolve the problem that no CAB file is created when you attempt to save Gather Cisco Unity System Information (GUSI) to a file. Instead, a VBScript appears in a text file on the screen.

Problem

The VBScript is set to edit the script, rather than open and launch the script.

Solution

Take these steps in order to open and launch the VBScript correctly:

  1. Navigate to Folder Options.
  2. Select the tab for File Types.
  3. Select VBS.
  4. Click the Advanced button.
  5. Select Open, and click Set Default.
  6. Click OK and close.
Updated: Jul 24, 2013
Document ID: 116218