This document explains how to use the Cisco Unity Bulk Edit utility to
reset or change the phone password for a group of subscribers.
There are no specific requirements for this document.
The information in this document is based on Cisco Unity for Exchange
Version 3.0 and later.
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
Technical Tips Conventions for more information on document
You must install the Bulk Edit utility on the Cisco
Unity server. It ships with Cisco Unity 3.1(2) and later. You can download the
correct version from the
Cisco Unity Utilities Software Download page
(registered customers only)
Complete these steps in order to change the Telephony User Interface
(TUI) passwords for a group of subscribers using the Bulk Edit utility.
Note: This procedure only changes the TUI passwords for the subscribers,
not the Graphical User Interface (GUI)/Web passwords.
Launch the Bulk Edit utility on the Cisco Unity server by
navigating to Start > Programs >
From the Overview page, choose Make Changes to
Subscribers and click
From the Select Subscribers page, select the subscribers for which
you want to change the password. You have multiple options to select the
subscribers as shown here:
As an example in this document, the option All
subscribers is chosen. You can choose your option based on which all
subscriber passwords should be changed. For example, if you want to change the
phone passwords of just the subscribers which are homed in particular mail
server, you can choose the option Subscribers homed on this mail
server:. Then, choose the mailserver name in the pull down
Click Add Subscribers to Grid in order to select
the subscribers. The subscribers which fall in your filter criteria are
displayed in the grid. All the subscribers displayed in the grid are selected
by default. If you want to remove some from the list, you can remove them by
unchecking the checkbox shown towards the
On the Select Subscriber Changes page, select the
Passwords tab. On this page, set User Must Change
Password at Next Login to True. Check the
Force Phone Password to be box and fill in the temporary
password you would like to give to these subscribers. If you want the password
of these subscribers not to expire, set the Password Never
Expires to True.
Click OK for the message that
Click Cancel when prompted to view the output log.
Then, click Exit.