Public distribution lists (PDLs) are used to send voice messages to
multiple subscribers. The subscribers assigned to a public distribution list
are typically subscribers who need the same information on a regular basis,
such as employees in a department or members of a team. The class of service
that is associated with each subscriber account dictates whether subscribers
can send messages to public distribution lists in Cisco Unity.
There are no specific requirements for this document.
This document is not restricted to specific software and hardware
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
Technical Tips Conventions for more information on document
When there are multiple Unity servers digitally networked with shared
PDLs, you are presented with the ability to only view or add local users from
various Unity servers. Each Unity server lists different PDL membership than
other Unity servers.
When PDLs are created by a Unity server through SAWeb or imported from
the directory, the PDL is stamped with the particular Unity server that created
or imported it. This Unity server is the only Unity server that has the
capability to add members that belong to other Unity servers to this PDL in the
network as well as View members belonging to other Unity servers of this
When you use the SA, the Unity server that imports or creates a PDL is
able to view or add members based on primary location settings (Global
Directory, Dialing Domain, Local Server), and all other Unity servers are able
to view or add only subscribers homed on that server.
The only way to add or view globally for a particular PDL is to open
the SAWeb on the Unity server that created or imported the PDL. This might be
very time consuming and hard to find depending on the size of the environment
and the number of PDLs that exists.
If you do not know which Unity server imported or created a particular
PDL, you can run this SQL query through SQL Query Analyzer or
in the Unity Tools Depot > Diagnostic Tools > Data Link
Explorer. Click View > Query Builder:
WHERE (LocationObjectId IN
WHERE (Alias = '????????')))
Replace the question marks (?) with the alias of the
PDL that you are trying to find the information about. Once you find which
server created the PDL, you can fully administer all the members in that PDL by
launching SAWeb from that resulting Unity server.
Note: In order to find out which all public distribution list a user
belongs to, go to Cisco Unity SAWeb page, choose Reports > System
> Subscribers > Distribution lists > All distribution lists,
and check list all members for each distribution list.
Once complete, the report is available at C:\CommServer\Reports, and you can
check the report status through the Status Monitor web page.