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Unity Installation Error: Setup Tried to Add the Cisco Unity Server to the Local Intranet Zone

Cisco - Unity Installation Error: Setup Tried to Add the Cisco Unity Server to the Local Intranet Zone

Document ID: 100270

Updated: Jan 10, 2008

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Introduction

This document explains the recommended workaround for the cisco unity setup tried to add the cisco unity server to the local intranet zone.... error message that appears during Cisco Unity installation.

Prerequisites

Requirements

Cisco recommends that you have knowledge of Cisco Unity.

Components Used

The information in this document is based on Cisco Unity 4.x.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Problem

During the Cisco Unity installation, this error message appears:

cisco unity setup tried to add the cisco unity server to the local 
intranet zone, but the server is already assigned to a zone. We recommend 
that you check the IE security options and, if necessary, reassign the cisco 
unity server to the local intranet zone.

unityinstallerror1.gif

Solution

This error message is likely to appear if Microsoft Internet Explorer (IE) version 7 is installed.

In order to overcome this issue, uninstall IE version 7 and install IE version 6 instead.

Related Information

Updated: Jan 10, 2008
Document ID: 100270