Cisco Unified IP Phone 7900 Series

Adding Supplementary Services to Cisco 7910 with Feature Keys

Document ID: 10919

Updated: Feb 03, 2006



This document explains how to configure feature keys such as Call Park, Call Pickup, and Transfer on the Cisco 7910 or other Cisco IP Phone.



There are no specific requirements for this document.

Components Used

The information in this document is based on these software and hardware versions:

  • Cisco 7900 Series IP Phones

  • Cisco CallManager 3.x

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.


For more information on document conventions, refer to the Cisco Technical Tips Conventions.

Step-by-Step Procedure

In order to add feature keys to the Cisco 7910 (or other IP Phone) you need to create a custom template based upon the default phone template. In this case a Cisco 7910.

  1. From Cisco CallManager Administration, select Device > Phone Button Template.

    Note: Cisco CallManager 4.x, the navigation is Device > Device Setting > Phone Button Template.


  2. Choose Default 7910 as the template from the drop-down menu and click Copy.


  3. Provide a name for the new template. In this case, Example 7910. Once you have created the new template, you can choose the feature keys that meet your requirements and click Insert.


  4. In the Phone Configuration page, select the new template you just created from the Phone Button Template* drop-down menu. Click Reset Phone in order to have the phone use the new template.


Related Information

Updated: Feb 03, 2006
Document ID: 10919