This document describes how to locally and remotely stop and start
services with a Microsoft Windows NT 4.0 server.
Cisco recommends you have knowledge of this topic:
The information in this document is based on these software and
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
Refer to the
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If you know how to stop and start services with use of the Windows NT
4.0 administrative tool Server Manager, you can perform these tasks locally and
remotely on any Windows NT server or workstation in the domain:
Examine ICM services
Start ICM services
Stop ICM services
This is helpful when you cannot access a Windows NT workstation or
server with the use of Telnet or Symantec pcAnywhere.
With the use of Server Manager, you can select the local and/or remote
computer and start any ICM or Windows NT service. Examples of these services
include CallRouter, Logger, Distributor Admin Workstation (AW), or Ataman
Note: You must use Server Manager in order to stop and start services on a
Limited AW. This requirement is because the ICM Service Control is not a
bundled feature for a Limited AW.
Complete these steps in order to access ICM Service
From the Task Bar, click Start.
Choose Programs > Administrative Tools > Server
Complete these steps after you are in Server Manager:
Select the computer name.
Go to the menu bar and choose Computer >
Complete these steps in order to examine, start, and stop the
Select the service that you wish to start or
Click Start to start the
Click Stop to stop the
At this point, you can start and stop any service for any computer
within the Windows NT domain. Of importance to troubleshoot ICM systems
remotely are the Ataman Telnetd Server service and the pcAnywhere Host Server
service. These services allow you to establish a Telnet session or start a
remote client session on the computer.