This document describes the use of the Microsoft Windows
route command. You can modify this information when
you troubleshoot the Cisco Intelligent Contact Management (ICM)
Cisco recommends that you have knowledge of these topics:
How to troubleshoot Cisco ICM
How to configure and troubleshoot TCP/IP
How to troubleshoot Microsoft
This document is not restricted to specific software and hardware
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
Technical Tips Conventions for more information on document
You can use the route command to view, add
and delete routes on a Microsoft Windows NT server that runs Cisco ICM. You can
use these options with the route command:
route [-f] [-p] [command [destination] [mask subnetmask] [gateway] [metric costmetric]]
This section explains each of the options that you can use with the
The -f option clears the routing tables of all
gateway entries. If you use the -f option in conjunction with
one of the commands, the tables are cleared before you run the
By default, routes are not preserved when you restart the system. Use
the -p option with the add command
to make a route persistent. Use the -p option with the
print command to view the list of registered
The command option specifies one of the six commands
in this table:
Prints a route
Adds a route
Deletes a route
Modifies an existing route
Specifies the computer to send command
Specifies a subnet mask to be associated with this route entry
(default subnet mask is 255.255.255.255)
The destination specifies the network destination of
the route. The destination can be an IP network address, an IP address for a
host route, or a default route.
A netmask is a 32-bit mask that you can use to
divide an IP address into subnets and specify the available hosts in the
network. If you do not specify a netmask the default value 255.255.255.255
The gateway option specifies the default gateway.
All symbolic names used for the destination or gateway are looked up in the
network and computer name database files NETWORKS and HOSTS. If the command is
print or delete, you can use wildcards for
the destination and gateway, or you can omit the gateway.
The metric option assigns an integer cost metric
(that ranges from 1 to 9999) which you can use to calculate the fastest, most
reliable, and least expensive routes.
"IF" specifies the
interface index for the interface over which the destination is reachable. If
you do not specify
, an attempt
is made to find the best interface for a given gateway.
Here is an example of the route
In order to view the entire contents of the IP routing table, issue
the route print command.
In order to add a persistent route to the destination 10.19.0.0 with
the subnet mask of 255.255.0.0 and the next hop address of 10.10.0.1, issue the
route -p add 10.19.0.0 mask 255.255.0.0 10.10.0.1
In order to view the routes in the IP routing table that begin with
"172.", issue the route print 172.* command.
In order to delete all routes in the IP routing table that begin with
"172.", issue the route delete 172.* command.