This document explains the Remote Method Invocation (RMI) error
message, "Connection refused to host:[localhost:1099]; nested
exception is: java.net.ConnectException: Connection refused"
when you debug a script in the Cisco Customer Response Application (CRA) Editor
in a Cisco IP Contact Center (IPCC) Express environment. It also provides a
Cisco recommends that you have knowledge of these topics:
Cisco IPCC Express
The information in this document is based on these software and
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
Technical Tips Conventions for more information on document
When you attempt to debug scripts with the Cisco CRA Editor, this
RMI Error pop-up window appears.
When the error message is displayed, the
ping to the Cisco CallManager server by name fails
from the remote client desktop. This indicates the client desktop cannot
resolve the name of the Cisco CallManager. To correct this problem verify
and/or modify the ccndir.ini file which is
located in the c:\Winnt\system32\ccn directory
on the client desktop. Use the Cisco CallManager IP address for the LDAPURL
property, as shown here.
After the ccndir.ini file is modified,
below, and the CRA Editor is restarted, and the
remote client desktop is able to debug script with the CRA