Guest

Cisco Unified Communications Manager (CallManager)

Generate Phone Reports

Document ID: 113496

Updated: Apr 20, 2012

   Print

Introduction

This document describes how Cisco Unified CallManager Bulk Administration (BAT) helps you provide reports in order to manage records effectively. You can customize BAT reports for phones and for user device profiles in order to meet your particular needs by choosing items from a list of device fields and line fields. The system generates the report in the CSV file format. Because reports for users, managers, assistants, and gateways have a fixed format, you cannot customize them.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on the Cisco Unified Communications Manager 7.x.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to the Cisco Technical Tips Conventions for more information on document conventions.

Example

You need to have a list of all the directory numbers with their forwarding destinations by phone model. You can generate a Phone Report for the Cisco Unified IP Phone model 7960 and choose these query details: Device Name, Directory Number, Forward Busy Destination, Forward No Answer Destination, and Label. You can arrange the report fields, so the Label field follows the Directory Number field and precedes the two forward destination numbers.

Generate Reports for Phones

In order to generate reports for phones and other IP telephony devices, complete these steps:

  1. Go to Bulk Administration > Phones > Generate Phone Reports.

    phone-report-01.gif

  2. The Report Phone Query window displays. Complete these steps:

    1. In the first Find Phone(s) where drop-down list box, choose the field to query (for example, Model or Directory Number).

    2. In the second drop-down list box, choose the search criteria (for example, begins with, contains, or is empty).

    3. In the search field/list box, either choose or enter the value that you want to locate (for example, the model name from the list or directory number range).

    4. Specify the appropriate search text, if applicable.

  3. Click Find. A list of discovered phones displays.

    phone-report-02.gif

    Note: In order to generate a report for all Phones that are registered in the database, click Find and do not enter any search text.

  4. Click Next and choose the details for your type of report. The Generate Phone Report Configuration window displays and shows the Query that you chose. If you want to change the type of query, click Back.

    1. In the Report File Name field, enter your name for this report (required).

    2. In the Available Device Fields drop-down list box, choose a device item and click the arrow in order to move the item into the Selected Fields for this Report list. You can choose one or more fields to include in your report.

    3. In order to arrange the order of the items in the Selected Device Fields for this Report list, choose an item and click the up arrow or down arrow to move the item to another position in the list.

    4. In the Available Line Fields drop-down list box, choose a line item and click the arrow in order to move the item into the Selected Fields for this Report list. You can choose one or more fields to include in your report.

    5. In order to arrange the order of the line items in the Selected Line Fields for this Report list, choose an item and click the up arrow or down arrow to move the item to another position in the list.

    6. In the Job Information area, enter the Job description.

    7. Click the Run Immediately radio button in order to generate the report immediately, or click Run Later in order to generate the report at a later time.

      phone-report-03.gif

      Note: It is required to specify at least one setting from the device itself, and not only from line level.

  5. Click Submit in order to create a job for inserting the phone records.

  6. Use the Job Configuration window to schedule and/or activate this job.

  7. You can search and download the report file using the Upload/Download Files option in the Bulk Administration menu.

Related Information

Updated: Apr 20, 2012
Document ID: 113496