It is important to verify that your Cisco VT Advantage Camera was
installed successfully and is fully functional before you connect to an IP
phone. This document discusses how to verify the correct installation of a
Cisco VT Advantage Camera on a PC. Consult the
Advantage Administration Guide before you try to install the
There are no specific requirements for this document.
The information in this document is based on these software and
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
For more information on document conventions, refer to the
Technical Tips Conventions.
Complete these steps in order to make sure the Cisco VT Advantage
Software is installed correctly on your PC:
Insert the Cisco VT Advantage installation CD into the hard drive
and start the installation process with the
Advantage Administration Guide.
After you execute the installation procedure, reboot your PC. The
Cisco VT Advantage Camera cannot work correctly until a reboot is
Once the reboot is completed, go to Start > Programs
> Cisco VT Advantage in order to launch the Cisco VT Advantage
As shown in the example, you are able to see an image in the Local
window while the Remote window remains blank until you have connected to
another endpoint. Check under Connectivity in the VT Advantage window for a red
x through the remote connection path in order to verify this. Under Video
Signal, make sure you see a solid green bar under the heading Local
Note: High CPU and a blocked Cisco VT Advantage Camera can degrade the
Local Video Signal strength bar.
If you can see an image in the Local window, your installation of
the camera was successful. If your camera does not function correctly,
troubleshoot your installation with the
Guide. You cannot communicate with other video endpoints until you are
able to see an image locally.